IT Hardware Job Vacancies in Nashik

Job Title: IT Sales Executive (Hardware / Software)Location: NashikExperience: 1 - 5 YearsQualification: Any Graduate / MBA (Marketing preferred)Job Overview:We are looking for a dynamic and result-oriented IT Sales Executive responsible for promoting and selling IT hardware and software solutions to clients. The candidate should have strong communication skills and a passion for sales.Key Responsibilities:Identify and generate new business opportunities in IT hardware and software salesDevelop and maintain strong relationships with clientsUnderstand customer requirements and suggest suitable IT solutionsPresent, promote, and sell products/services to existing and prospective customersAchieve monthly and quarterly sales targetsPrepare and deliver sales proposals and presentationsCoordinate with technical teams for product demos and implementationMaintain proper follow-up and after-sales supportKeep updated with market trends and competitor activitiesKey Skills Required:Good knowledge of IT Hardware (laptops, desktops, networking devices, etc.)Basic understanding of Software solutions (ERP, CRM, Cloud, etc.)Strong communication and negotiation skillsAbility to build and maintain client relationshipsTarget-oriented and self-motivatedBasic computer knowledge (MS Office, CRM tools)Preferred Skills:Experience in B2B salesKnowledge of ERP / CRM softwareUnderstanding of networking conceptsSalary: 15,000 - 30,000 Based on experience) + Incentives

Technical Support Engineer. MaleDIP Computer/Electrical/ElectronicsFreshers/ExperiencedHardware & NetworkingSal- 15 to 20 KNashik

Customer Support & Troubleshooting:Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.Diagnose and resolve software-related issues, including functionality problems, error messages, login issues, and usability challenges.Guide users step-by-step through problem-solving processes or feature usage.Prioritize and manage multiple support requests simultaneously, ensuring timely responses and resolutions according to Service Level Agreements (SLAs).Issue Escalation & Follow-up:Escalate complex or unresolved issues to higher-level support teams, development teams, or relevant departments.Collaborate with internal teams (e.g., development, QA, product management) to provide feedback, facilitate bug fixes, or suggest feature enhancements.Follow up with users to ensure their issues are fully resolved and they are satisfied with the solution provided.Documentation & Knowledge Management:Accurately log and document all customer interactions, technical issues, troubleshooting steps, and resolutions in the ticketing or CRM system.Contribute to and maintain a comprehensive knowledge base, FAQs, and self-help articles to empower users and reduce support volume.Identify recurring issues and suggest proactive solutions, training materials, or system improvements.Product Knowledge & Training:Maintain a deep and up-to-date understanding of the software product(s) being supported, including their functionalities, updates, and integrations.Educate users on product features, best practices, and new releases.Continuously learn and stay updated on industry trends, software advancements, and relevant technologies.System Monitoring & Maintenance (if applicable):Assist in monitoring software performance and system health to proactively identify potential issues.Participate in testing new software versions, patches, and updates before deployment.Customer Satisfaction:Ensure a positive and professional customer experience by being empathetic, patient, and efficient in all interactions.Gather customer feedback and contribute to improving support processes and product usability.

Key Responsibility Hardware Desktop, Laptop Part Replacement & troubleshooting. Experience with Windows Installation & troubleshooting. knowledge of office peripherals, like printers, and scanners. Identification of problems and providing technical solutions. Should be up to date with the upgrades and maintain the systems updated. Crimping, Punching & LAN Testing Anti-Virus, setting-up Meeting Application & Ticketing Tool. Basic Knowledge in networking, ADSL routing, and switching. Troubleshoot network and wireless connectivity of end users. Monitoring of CCTV IP Camera and ISP Links.

Computer Hardware & Networking Engineer for Onsite as well as remote support.Through Knowledge of Server, Laptops, Desktop assembling, fitting, OS Installation & Windows, Networking Setting & configuring troubleshooting is a must.Through Knowledge of Configuring & troubleshooting of Microsoft Outlook & Windows 10 Networking, File Sharing is required.

Key Responsibility :Strong hardware, software and network troubleshooting skills.Should be able to do Installation, Maintenance and troubleshooting of Windows Server.In-depth knowledge of Windows Server and Desktop Operating Systems.Should be able to handle IT Helpdesk Activities.Good communication and Strong problem-solving abilities.Require 1-4 years of experience as a Computer Hardware/System Engineer.MCP, MCSA, MCSE certification will be an added advantage.

We are looking for 01 IT Engineer Hardware Post in Nashik with deep knowledge in Hardware and Required Educational Qualification is : Diploma, Professional Degree

Job Summary:We're looking for a skilled and customer-focused Desktop Support Engineer to join our IT team in Nashik. You'll be the first point of contact for our internal users, responsible for providing technical assistance and support related to computer systems, hardware, and software. The ideal candidate will possess strong troubleshooting skills, excellent communication abilities, and a commitment to ensuring a productive and efficient IT environment for all employees.Key Responsibilities:Technical Support & TroubleshootingProvide first and second-level technical support to end-users for hardware (desktops, laptops, printers, peripherals) and software (Windows OS, MS Office Suite, business applications, antivirus) issues, primarily through ticketing systems, phone, email, and in-person visits.Diagnose and resolve technical problems efficiently, escalating complex issues to senior IT staff or relevant vendors when necessary.Perform hardware and software installations, configurations, and upgrades.Troubleshoot network connectivity issues (LAN/Wi-Fi) for end-user devices.Assist with printer setup, configuration, and basic troubleshooting.User Management & SecurityManage user accounts, permissions, and passwords within Active Directory or other identity management systems.Ensure endpoint security by assisting with antivirus updates, patching, and adherence to IT security policies.Educate users on basic IT security best practices and phishing awareness.Asset Management & DocumentationMaintain accurate inventory records of IT assets, including hardware, software licenses, and peripherals.Document all support interactions, solutions, and troubleshooting steps in the IT service desk ticketing system.Create and update technical documentation, knowledge base articles, and user guides.Maintenance & Proactive SupportPerform routine preventive maintenance on desktops, laptops, and other IT equipment to ensure optimal performance.Monitor system health and identify potential issues proactively.Assist in setting up IT infrastructure for new employees or office rearrangements.Support IT projects as assigned by the IT Manager (e.g., system migrations, software rollouts).

Responsibilities:Business Development & Lead Generation:Proactively identify and generate new sales leads through various methods including cold calling, email outreach, networking events, referrals, and market research.Explore and target potential clients across various industries (e.g., manufacturing, healthcare, education, retail, SMBs) in Nashik and surrounding areas.Qualify leads to ensure alignment with our service offerings and target client profiles.Client Relationship Management:Build and maintain strong, long-lasting relationships with new and existing clients.Understand customer business requirements, pain points, and technological needs to propose suitable IT solutions.Act as a primary point of contact for client queries and ensure high levels of customer satisfaction.Product/Service Knowledge:Develop and maintain a deep understanding of our full range of IT products, services, and solutions, including their features, benefits, technical specifications, and pricing.Effectively communicate the value proposition of our offerings to prospective clients.Stay updated on industry trends, new technologies, and competitor offerings.Sales Presentations & Proposal Development:Prepare and deliver compelling sales presentations, product demonstrations, and solution walkthroughs tailored to individual customer needs.Craft persuasive sales proposals, quotations, and commercial offers, ensuring accuracy and alignment with client requirements.Negotiation & Closing:Effectively negotiate terms and conditions with clients to reach mutually beneficial agreements.Confidently close sales deals to achieve and exceed assigned sales targets and revenue goals.Sales Reporting & Forecasting:Maintain accurate records of all sales activities, client interactions, and pipeline status in the CRM system.Prepare regular sales reports, forecasts, and market feedback for management review.Cross-functional Collaboration:Liaise with the technical/delivery team to ensure proposed solutions are feasible and can be successfully implemented.Collaborate with the marketing team to align sales efforts with ongoing campaigns and leverage marketing collateral effectively.Market Intelligence:Gather and provide feedback on market demands, competitive landscape, and client needs to inform product development and strategic planning.Local Communication:Communicate clearly and effectively with clients, internal teams, and stakeholders. Fluency in Marathi and Hindi is essential for local market engagement. Good English proficiency is required for professional communication, presentations, and technical documentation.