82

Inbound Fresher Jobs in Chennai

filter
  • Location
  • Experience
  • Role
  • Functional Area
  • Qualification
  • Employer Type
  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Chennai
Outbound Calling Inbound Marketing Communication Marketing Online Sales Voice Process Inside Sales Interpersonal Skills
Job Description (Tele Sales Executive)Your primary responsibility is to connect with potential customers via phone calls and educate them about insurance products. You will play a key role in building relationships, understanding customer insurance needs, and providing suitable insurance solutions.Key ResponsibilitiesConduct Outbound & Inbound Sales Calls:Make outbound calls to prospective and existing customers.Present and sell insurance products and services.Identify Customer Needs:Understand customer requirements.Recommend suitable insurance products.Explain policy features and benefits.Achieve Sales Targets:Meet daily, weekly, and monthly sales targets.Follow up on leads and convert them into sales.Maintain Customer Relationships:Build and maintain positive customer relationships.Resolve customer queries promptly.Record Keeping:Maintain accurate records of customer interactions.Ensure all customer information is entered correctly into the CRM.Compliance & Training:Follow insurance regulations and company policies.Attend training sessions to stay updated on products and sales techniques.Qualifications:Education: Any Degree / GraduationExperience:Freshers to 5 years in insurance sector preferred.Strong communication and interpersonal skills.Good negotiation and persuasion skills.Knowledge of insurance products and services.Familiarity with CRM software and sales tools.Benefits:PF, ESI, Group Medical InsurancePerformance incentivesTraining and professional developmentCareer growth opportunitiesOpportunities to advance in the insurance sales sectorHealthy lunch (Chennai locations)Additional Responsibilities:Meet daily, weekly, and monthly sales targets.Participate in local outreach activities and promotional events.Ensure a smooth and professional customer experience throughout the sales process.
View all details
  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Chennai
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management Customer Communication Call Center Inbound Process Inbound Calling Domestic BPO
We are seeking a dedicated and enthusiastic Customer Care Executive to join our team in Chennai. This is a full-time, work-from-home position designed for freshers who have completed their 12th grade. The ideal candidate should be a female and possess a strong desire to assist customers effectively.Key Responsibilities:- **Customer Interaction**: Engage with customers through phone calls, emails, or chat. You will be the first point of contact, providing information and support on our products and services. - **Issue Resolution**: Address customer inquiries and complaints promptly and professionally. Your goal is to resolve issues to ensure customer satisfaction, enhancing their experience with our brand.- **Product Knowledge**: Learn about our products and services to provide accurate information. Staying informed will enable you to assist customers confidently and effectively.- **Documentation**: Maintain clear records of customer interactions in our system. Accurate documentation helps track issues and improve future service.Required Skills and Expectations:The ideal candidate should have excellent communication skills, both verbal and written. A friendly and positive attitude is essential, as is the ability to listen and empathize with customer concerns. Basic computer skills and familiarity with using a computer for customer service tasks are also required. You should be organized and able to manage time effectively, providing timely responses to customer inquiries. A proactive approach to problem-solving will benefit you in this role, ensuring you meet and exceed customer expectations.
View all details
  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Chennai
Outbound Calling Inbound Voice Process
A Relationship Executive is responsible for building and maintaining strong relationships with clients to drive customer satisfaction and loyalty. This position involves direct interaction with customers and requires a proactive approach to meet their needs.**Key Responsibilities:**- **Client Communication:** Engage with clients regularly to understand their needs and preferences, ensuring they feel valued and supported.- **Issue Resolution:** Address client inquiries and problems quickly and effectively, ensuring a smooth resolution to enhance customer satisfaction.- **Account Management:** Maintain accurate records of client interactions and transactions, enabling personalized service and follow-ups.- **Feedback Collection:** Gather feedback from clients about their experiences and suggestions, sharing insights with the team for continuous improvement.- **Collaboration with Teams:** Work closely with internal teams to ensure that client requirements are understood and fulfilled, fostering a team-oriented environment.**Required Skills and Expectations:**- Strong communication skills are essential for clear and effective interaction with clients.- Excellent interpersonal skills to build rapport and trust with customers.- A problem-solving attitude is important to quickly address and resolve client issues.- Basic understanding of customer service principles and practices, with a willingness to learn and improve.- Proficiency in using office software for documentation and communication.- A positive, enthusiastic attitude with a customer-centric approach is crucial for success in this role. This role is ideal for candidates with a passion for customer service and a desire to grow in a dynamic work environment.
View all details
  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Female
  • Perungudi Chennai
Customer Relationship Customer Handling Inbound Calls
We are looking for a Customer Support Executive to join our team in Perungudi. In this full-time role, you will play a vital part in ensuring customer satisfaction by providing excellent support and assistance.**Key Responsibilities:**- **Respond to Customer Inquiries**: You will handle incoming calls, emails, and messages from customers, addressing their questions and concerns promptly to ensure a positive experience.- **Resolve Issues**: You will effectively troubleshoot customer problems and provide solutions, ensuring that issues are resolved in a timely manner to maintain customer trust.- **Maintain Customer Records**: You will update and manage customer information and interactions in our systems, ensuring data accuracy and confidentiality.- **Provide Product Information**: You will assist customers by providing detailed information about our products and services, helping them make informed decisions.- **Follow Up with Customers**: After resolving issues, you will follow up with customers to ensure satisfaction and gather feedback, which helps improve our service.**Required Skills and Expectations:**We are looking for candidates who are proactive and eager to learn, with strong communication skills, especially in English. You should possess a BA degree and have a positive attitude when dealing with customers. Previous experience in customer service is a plus, but we welcome fresh graduates as well. You must be adaptable to a fast-paced work environment and have good problem-solving abilities. Being a team player and showing empathy in customer interactions is essential.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 6 yrs
  • Kodambakkam Chennai
Microsoft Excel Voice Process Outbound Calling Marketing Communication Domestic BPO Negotiation Skills Motivating Skill BPO Non Voice BPO Sales Outbound Sales Voice Support Calling BPO Call Center Telemarketing Cold Calling Inbound International BPO BPO Tele Marketing Telesales Tele Sales Typing Skills
*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them
View all details
  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Guindy Chennai
Online Sales KPO Domestic BPO Voice Process Inbound Inside Sales Convincing Power Outbound Sales Outbound Calling BPO Sales Inbound Sales Telesales Sales
We are looking for a motivated Telesales Executive to join our team in Guindy. In this role, you will be responsible for promoting our products and services over the phone. Your primary goal will be to convert leads into sales and maintain excellent customer relations.**Key Responsibilities:**- **Make Outbound Calls:** Contact potential customers using provided leads and follow up with them to introduce our products or services.- **Understand Customer Needs:** Engage with customers to identify their needs and preferences, ensuring you offer the best solutions tailored to them.- **Achieve Sales Targets:** Meet or exceed monthly sales targets and objectives by effectively selling products/services to customers.- **Maintain Customer Records:** Keep accurate and updated records of customer interactions and sales activities in our database for reference.- **Handle Customer Queries:** Respond to inquiries and resolve issues promptly, ensuring a positive customer experience and building rapport.- **Collaborate with Team Members:** Work closely with fellow team members to share insights and strategies for improving sales performance.**Required Skills and Expectations:**The ideal candidate should possess strong communication skills to effectively articulate product advantages. A positive attitude and a persuasive approach are essential for success in this role. Candidates should also be self-motivated and goal-oriented, demonstrating a willingness to learn and adapt. Basic computer skills are necessary for maintaining records and handling customer data efficiently. Prior experience in sales is a plus, but freshers with a can-do spirit are also encouraged to apply.
View all details

Fresher - Opening For Customer Associate

LV Real estate construction

  • 0 - 2 yrs
  • 3.3 Lac/Yr
  • Perungalathur Chennai
Customer Relationship Customer Service Voice Process Inbound Process
Excellent verbal and written communication skillsFluency in English and regional language (Tamil preferred if in Chennai)Strong listening and interpersonal skillsAbility to handle customer complaints calmly and professionallyProblem-solving and quick decision-making ability
View all details
  • Fresher
  • 2.0 Lac/Yr
  • Chennai
Microsoft Excel Outbound Calling Marketing Communication Voice Process Inbound Cold Calling Convincing Power
We are seeking a dedicated Tele Caller to join our team in Chennai. This is a full-time position suitable for freshers who have completed their 12th grade. As a Tele Caller, you will be responsible for engaging with customers over the phone to promote our services and gather valuable feedback.**Key Responsibilities:**- **Make Outgoing Calls:** Reach out to prospective and existing customers to inform them about our products and services.- **Engage Customers:** Build rapport with customers through effective communication, listening carefully to their needs and concerns.- **Record Information:** Maintain accurate records of customer interactions and update the database with relevant details for follow-ups.- **Handle Queries:** Address customer queries and resolve any issues they may have, ensuring a positive customer experience.- **Achieve Targets:** Work towards achieving daily call and sales targets set by the management, contributing to the overall success of the team.**Required Skills and Expectations:**- **Communication Skills:** Clear and effective verbal communication skills are essential to engage customers and convey information effectively.- **Confidence:** A confident and friendly demeanor is important for making connections with customers over the phone.- **Basic Computer Skills:** Familiarity with using computers and basic software applications to log calls and manage customer data is necessary.- **Team Player:** Ability to work collaboratively within a team and contribute positively to a supportive work environment.- **Adaptability:** Willingness to learn and adapt to new processes or changes in product offerings as needed.
View all details

Jobs by Popular Location

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Chennai
Lead Generation Real Estate Sales Inbound Negotiation Skills Inside Sales Cold Calling
JOB DESCRIPTIONPosition: Telecaller - Real EstateLocation:location-Porur ChennaiKey ResponsibilitiesHandle inbound and outbound calls to generate leads for real estate projectsExplain property details, pricing, and offers to prospective customersFollow up with leads and convert inquiries into site visitsSchedule property visits and coordinate with the sales teamMaintain and update customer database in CRMAchieve daily and monthly calling and lead generation targetsHandle customer queries and provide accurate informationMaintain call records and prepare reportsKey SkillsExcellent communication and convincing skillsStrong sales and negotiation abilityBasic understanding of real estate industryGood follow-up and customer handling skillsFamiliarity with CRM tools is an advantageEligibilityBachelor
View all details
  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Female
  • Thiruninravur Chennai
Customer Relationship Customer Care Customer Service Customer Support Domestic BPO Customer Handling Good Communication Skills Chat Support Cold Calling Telephone Handling Inbound Calls
We are looking for a Customer Support Executive in Thiruninravur who can help us provide excellent service to our customers. This role is a full-time position suitable for candidates with 0 to 2 years of experience.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, ensuring timely and accurate responses to their questions or concerns.- **Provide Product Information:** Educate customers about our products and services, assisting them in making informed decisions.- **Resolve Customer Issues:** Address and troubleshoot customer complaints swiftly and professionally, ensuring customer satisfaction throughout the process.- **Maintain Records:** Keep detailed records of customer interactions and transactions for follow-up and to assist in performance measurement.- **Collaborate with Teams:** Work closely with various departments, including sales and technical support, to ensure a holistic approach to customer care.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to effectively interact with customers. A working knowledge of computers and familiarity with customer support software will be advantageous. Attention to detail is essential for accurately documenting customer interactions. The ideal candidate should demonstrate patience, empathy, and problem-solving skills when handling customer complaints. A professional attitude and the ability to work well in a team environment are also crucial. This position is open to females only, and we welcome graduates from diverse educational backgrounds.
View all details
  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship BPO Voice Customer Handling Customer Support Good Communication Skills Inbound Calls
We are seeking a dedicated Customer Support Executive to join our team in Arumbakkam, Chennai. This is an entry-level position for candidates with 0 to 1 year of experience. As a vital part of our customer service team, you will assist customers by addressing their inquiries and ensuring their satisfaction.Key Responsibilities:- Respond to customer inquiries: You will handle incoming calls and messages, providing timely and accurate responses to customer questions regarding our products and services.- Resolve issues: When customers face challenges, you will help identify and troubleshoot problems, ensuring a quick resolution to enhance their experience.- Maintain records: You will document customer interactions and maintain accurate records to help track the progress of inquiries and solutions provided.- Collaborate with team members: Working closely with your colleagues, you will share knowledge and insights to continually improve service delivery and customer satisfaction.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade. Strong communication skills and a pleasant phone demeanor are essential for providing excellent customer service. You must be patient and adaptable, able to understand customer needs and offer appropriate solutions. Being a team player is important, as collaboration with others is key to efficiently addressing customer concerns. A commitment to continuous improvement and learning will help you thrive in this role.
View all details
  • 0 - 1 yrs
  • Kodambakkam Chennai
Phone Banking Outbound Calling Inbound Convincing Power Voice Process Marketing Communication
Business Loan: We are looking for Telecallers to contact customers, the ideal candidate should have communication skills, be target -driven and capable of handling objects professionally. Good salary.
View all details
  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Valasaravakkam Chennai
Sales Lead Generation Marketing Digital Marketing Manager Sales CRM Sales Outbound Calling Voice Process Domestic BPO BPO Non Voice Inbound Voice Process Voice Support BPO BPO Voice Basic Computer Skills BPO Sales Inbound Calling
As a Voice Process Executive in Valasaravakkam, Chennai, you will be responsible for handling inbound and outbound calls to assist customers with inquiries and provide support. You will need to effectively communicate with customers to resolve issues and provide information about products or services.Key responsibilities include answering calls professionally, addressing customer inquiries and resolving complaints, following call scripts when necessary, and maintaining customer satisfaction by providing excellent service. You will also need to accurately document customer interactions and update records in the system.To excel in this role, you should have excellent communication skills, a customer-focused mindset, and the ability to multitask effectively. A graduate degree is required for this position, and previous experience in a customer service or call center role is preferred but not mandatory. Additionally, you should be able to work well in a fast-paced environment, be detail-oriented, and have strong problem-solving skills. Flexibility in working hours may be required for this full-time position.
View all details
  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Anna Nagar Chennai
Domestic BPO Inbound Process Call Center
Looking for Call Center Executives for Chennai Anna Nagar location Day Shift Jobs Rotational Week off No Target
View all details

Telecaller || Freshers & Experienced

CreditMantri Finserve Private Limited

  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Chennai
Domestic BPO Outbound Calling Inbound Voice Process Hindi BPO
About Company:Credit Mantri is a Series-B funded, Chennai headquartered Fintech startup, founded by a team of entrepreneurs with extensive experience in world-class financial services organizations. Our aspiration is to become India's largest and most inclusive Credit facilitator. CreditMantri aims to do this by creating a single extraordinarily rich source of credit relevant information, aggregating both traditional and non-traditional data sources. We have over 2 Million users, work with 40+ lenders and have seen strong traction. We are at an exciting phase of our proposition build out. Our product set caters to 2 stakeholders consumers on one side and lenders on the other.We are recruiting (English + Hindi) Speaking Candidates for a leading NBFC, below are the Roles and Responsibilities.Role & responsibilities1.Perform inbound & Outbound Customer calls.2. Explaining about Credit and Cibil Score to the customer.3 . Understand credit concerns customers have when their loan or credit card gets rejected.4. Co-ordinate with operations department on successful repayment & resolution of negative issues pertaining to credit bureaus.Preferred candidate profile1. Hindi is Mandatory2. No Night Shift ( Only General shift 9:30am -6:30 pm)3. Joining Bonus of Rs. 6000 And Attractive Incentives (1000 - 40,000)4. Providing DRA Certification5. Half Yearly Increment & Annual Increment6. Salaries paid on time7. Freshers will be preferredInterested Candidates share your resume to :Azeem - 9940261421E- Mail ID : azeem@creditmantri.com
View all details
  • 0 - 2 yrs
  • Chennai
Outbound Calling Domestic BPO Voice Process BPO Voice BPO Sales Inbound Voice Process
Job Responsibilities:Make outbound calls to customers regarding health insurance policies.Explain policy details clearly in Tamil.Follow up with customers for renewals / sales.Maintain call logs and daily reports.Achieve daily and monthly targets.Build good customer relationships. Skills Required:Good communication in Tamil (English is an added advantage).Basic computer knowledge.Confidence in speaking to customers.Ability to handle customer queries politely.Sales or telesales experience (optional).
View all details
  • 0 - 1 yrs
  • Velachery Chennai
Data Sheets Customer Relationship Customer Handling Customer Care Customer Support Telephone Handling Good Communication Skills Hindi BPO Inbound Calls Customer Service
Were Hiring Hindi Speaking Customer Support Executives! Location: Velachery, ChennaiCompany: Hitachi Payment Services Pvt. Ltd.Were looking for Hindi-speaking candidates for a Customer Support role.If you enjoy helping customers and want a stable, growth-focused environment, this role is for you! Role DetailsSalary: 14,000 NTHOT Pay: AvailableWork Days: Monday to SaturdayQualification: Any degreeLocation Preference: Candidates must be Chennai-basedTraining: On-the-job training provided RequirementsHindi speaking is mandatoryGood communication skillsWillingness to work from office (Velachery)If youre interested or know someone who fits the role, feel free to share resumes
View all details
  • 0 - 4 yrs
  • 4.0 Lac/Yr
  • Perungudi Chennai
Voice Process Domestic BPO Inbound
Job Title: Associate Sales ConsultantCompany: PolicybazaarHR - SAEED SALMAN - 7708810600Location: ChennaiExperience: Freshers and Experienced can applyEducation: UG,PG & DiplomaJob Type: Full TimeIndustry: Insurance / FintechFunctional Area: Sales / Business DevelopmentRole Category: Tele Sales / Field SalesSalary: 2.55 LPA 4.00 LPA + Unlimited IncentivesJob Description:Policybazaar is hiring Associate Sales Consultants for our Chennai office! If you're enthusiastic about sales and looking for growth in the booming fintech/insurance industry, this is the right opportunity for you.Roles and Responsibilities:Assist customers in buying insurance/financial products over the phone.Understand customer needs and recommend suitable plans.Achieve assigned daily, weekly, and monthly sales targets.Handle leads, follow up, and close sales efficiently.Ensure accuracy, productivity, and a great customer experience.Coordinate with internal teams as needed.Key Skills:Good communication in English and TamilConfident, persuasive, and target-drivenQuick learner with basic computer skillsTeam player with a sales mindsetWhat We Offer:Fixed Day Shift6-day working with 1 restored weekly offUnlimited incentives based on performanceGroup Medical Coverage (GMC)Great work environment & career growthGratuity as per applicable lawEligibility:12th Pass / GraduateFreshers & Experienced candidates welcomeMust be based in or ready to relocate to ChennaiSalary:2.55 LPA to 4.00 LPA + Attractive IncentivesApply now and build your career with India's largest online insurance platform Policybazaar!Role: TelesalesIndustry Type: InsuranceDepartment: Sales & Business DevelopmentEmployment Type: Full Time, PermanentRole Category: Retail & B2C Sales
View all details
  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Virugambakkam Chennai
Voice Process Inbound Calls Handling Outbound Calling Tele Caller Telesales Executive telecaller Executive Sales Call Tele Sales Calling Convincing Power
Designation : TelecallerIndustry : Real EstateMake outbound calls to potential buyers and respond to inbound inquiries.Explain property features, pricing, and payment plans clearly to prospective clients.Generate qualified leads and schedule site visits for the sales team.Maintain and update the customer database and call records regularly.Follow up with clients to maintain engagement and encourage conversions.Coordinate with the sales and marketing teams to achieve weekly and monthly targets.Provide feedback and insights on customer needs and preferences.
View all details

Telecaller - Full Time - Freshers

Arck IT Services Pvt Ltd

Telesales Executive telecaller Executive Tele Caller Good Communication Skills Outbound Calling Inbound Calling Cold Calling Lead Generation Customer Handling Hindi BPO English Language
Job Title: Telecalling Executive Voice Process (Inbound/Outbound)Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based)Experience: 02 yearsSalary: 12,000 20,000/month + IncentivesJob Type: Full-time Immediate Joiners PreferredResponsibilities:Make/attend calls to customers to explain/pitch products or services.Follow scripts and handle objections professionally.Capture customer feedback and update CRM.Achieve daily/weekly calling targets.Requirements:Good communication skills in Hindi/English.Fresher or experienced candidates welcome.Basic computer knowledge.Positive attitude and willingness to learn.Perks:Fixed salary + performance-based incentivesWeekly offDay shifts / Rotational shifts Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
View all details
Customer Support Written Communication Written English English Language Typing Customer Relationship Customer Care Associate Voice Process Chat Support Email Support Chat Support Executive Email Support Executive Problem Solving Good Communication Skills Inbound Calls Handling Call Handling Hindi CRM
Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
View all details
  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kodambakkam Chennai
Outbound Calling Domestic BPO Inbound Negotiation Skills Convincing Power Cold Calling BPO Non Voice
Any Graduate / 12th Pass0-2 years experience (Freshers can apply)Good communication skills (Tamil & English mandatory)Basic computer knowledge (MS Excel, CRM entry)Strong convincing and negotiation skills
View all details
  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Arumbakkam Chennai
Customer Relationship Good Communication Skills BPO Voice Customer Support Inbound Calls
As a Customer Support Executive, you will be responsible for providing excellent customer service to our clients. This includes answering customer inquiries, resolving issues, and ensuring customer satisfaction.Key responsibilities:1. Responding to customer inquiries: You will be responsible for answering customer questions and providing solutions to their issues in a timely and professional manner.2. Resolving customer issues: You will need to troubleshoot and resolve any customer complaints or problems to ensure a positive customer experience.3. Ensuring customer satisfaction: It is crucial to ensure that customers are happy with our products or services by addressing their needs and concerns effectively.Required skills and expectations:- Excellent communication skills: You should have strong verbal and written communication skills to effectively interact with customers.- Problem-solving ability: You must have the ability to think quickly and find solutions to customer problems.- Patience and empathy: Demonstrating patience and empathy towards customers is essential for providing exceptional customer service.- Basic computer skills: Proficiency in using basic computer applications is required for this role.Overall, as a Customer Support Executive, your primary focus will be on providing top-notch customer service to ensure customer satisfaction and loyalty.
View all details
  • 0 - 5 yrs
  • Aminjikarai Chennai
MS Excel Basic Computers Written English English Spol Inbound Calls Good Communication Skills Customer Service
Key ResponsibilitiesHandle inbound and outbound calls related to customer queries.Provide accurate information about financial products and services.Resolve customer issues promptly and professionally.Maintain records of customer interactions in the system.Follow up on customer concerns until resolution is achieved.Coordinate with internal departments for smooth service delivery.Meet daily/weekly targets related to calls, conversions, or service quality.Ensure high levels of customer satisfaction at all times.
View all details
View More Jobs