Inbound Calls Job Vacancies in Bangalore

As a Customer Support Executive in Bangalore, you will be the first point of contact for our customers, assisting them with inquiries and providing solutions to their issues. This full-time role is suitable for freshers with at least a 12th-grade education. Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or in person to understand their concerns and provide clear answers.2. **Problem-Solving**: Identify issues faced by customers and offer appropriate solutions, ensuring a satisfactory resolution.3. **Record Keeping**: Maintain accurate records of customer interactions, concerns, and feedback for future reference.4. **Product Knowledge**: Stay updated on our products and services to provide informed guidance to customers.5. **Team Collaboration**: Work closely with other team members to ensure a cohesive approach to customer support and service delivery.Required Skills and Expectations:Candidates should possess strong communication skills, both verbal and written, to convey information effectively. A friendly and patient attitude is essential to connect with customers. Basic computer proficiency is necessary, as you will use various software for managing customer interactions. Applicants should exhibit a willingness to learn and adapt in a dynamic environment. Being a team player and having the ability to handle stressful situations calmly will contribute to your success in this role.

Dear Candidate,We are looking for Tele Sales for visa & immigration consultancyLcation.7th phase JP Nagar, BangaloreQualification .AnyExperience. 1 to 5 yrsSalary & Benefits18,000 to 25,000 per month Attractive performance-based incentivesProfessional training on visa & immigration processesFriendly work culture and career growth opportunitiesMobile AllowanceGender Preference:Female candidatesSkills Requiredmake outgoing call and follow ups on enquiriesanswer incoming calls and provide informationexplain visa and immigration services clearlymaintain accurate calls and daily reportsachieve monthly/daily targets consistentlyApply on swati@spaceconsultant.in or whatsapp 9910641256

As a Customer Support Executive based in Bangalore, you will play a crucial role in ensuring customer satisfaction and handling queries effectively. This is a full-time position suitable for candidates with 0 to 6 years of experience, and a minimum educational requirement of a 10th pass.**Key Responsibilities:**- **Handle Customer Inquiries:** You will respond to customer questions and concerns through various communication channels such as phone, email, or chat, ensuring prompt and accurate assistance.- **Resolve Issues:** Your role will involve troubleshooting customer problems and providing solutions or escalating them to the appropriate department when necessary.- **Maintain Customer Records:** It is essential to document customer interactions and update their information in our system to keep accurate records.- **Provide Product Information:** You will inform customers about products and services, helping them make informed decisions and enhancing their overall experience.- **Follow-Up with Customers:** After resolving issues or providing assistance, you will follow up to ensure customer satisfaction and gather feedback for service improvement.**Required Skills and Expectations:**Candidates should possess excellent communication skills to effectively interact with customers. A friendly and patient attitude is essential for addressing concerns. Basic computer skills for data entry and software navigation are necessary. You should be a quick learner, able to understand product features and services easily. Problem-solving skills are important to provide efficient solutions. Finally, a commitment to teamwork and collaboration is expected to support your colleagues and contribute to a positive work environment.

Collection Executive As A Tele Collection Executive,Your Responsibilities Include Contacting Customer To Collect Overdue Payments, Negotiating Repayment Plans, And Maintaining Accurate Records Of Interactions.Stong Communication And Negotation Skills,Empathy,And The Ability To Handle Difficult Situations Are Crucial.Additionally, Youll Need To Adhere To Relevant Regulations And Work Towards Achieving Collection Targets While Maintaining A Positive Customer Experience.

Job Summary:We are looking for a Customer Relationship Executive who can handle customer enquiries, follow up on leads, and support the sales team in closing deals. The candidate should have good communication skills and be confident in speaking with customers.Roles & Responsibilities: Contact potential and existing customers through calls, messages, or emails Follow up with leads and explain about the products and services clearly Maintain regular communication and follow ups with customers until the closures Understand customer requirements and guide them properly about the property details Coordinate with the BDEs/Sales Executive for site visits or meetings Maintain customer data in CRM Achieve monthly sales and follow-up targets Handle customer queries and resolve basic concerns

Role OverviewAs a Customer Support Executive, you will be the voice of Esyconnect.in. Your mission is to bridge the gap between job seekers and employers in Varanasi, ensuring a seamless experience on our portal. You-ll handle inquiries, resolve issues, and help users navigate our platform with ease.Key ResponsibilitiesUser Assistance: Respond to queries from job seekers and employers via phone, email, and chat.Onboarding: Guide new users through the registration and profile-building process on Esyconnect.in.Issue Resolution: Troubleshoot basic technical issues or account discrepancies efficiently.Feedback Loop: Collect user feedback to help our dev team improve the portal's features.Database Management: Maintain accurate records of customer interactions in our CRM.RequirementsCommunication: Fluent in Hindi and English (local dialect knowledge is a plus).Empathy: A patient, customer-first mindset with strong problem-solving skills.Tech-Savvy: Comfortable using web-based portals, Google Workspace, and basic CRM tools.Experience: 0-2 years in customer service (Freshers are welcome!).Apply on Esyconnect.in

WE ARE HIRING INTERVIEW DRIVE Location: Kudlu Gate, Bangalore *Interviews : Going On*Immediate / Date Of Interview : 13 & 14 Feb Time: 9:30 AM 11:30 AM Position: Customer Support Executive (Inbound calls) Eligibility: Male & Female Both Can Apply CTC: Up to 6 LPA + Incentives Experience: 6 Months 5 Years(BPO / Banking / NBFC / Fintech) Immediate Joiners Preferred Walk-in Directly Carry Resume Contact / WhatsApp: 8005930431

Handle inbound and outbound calls for US motor vehicle insurance customers Respond to customer queries related to insurance coverage, guidelines, and documentation Provide accurate, clear, and professional information while ensuring customer satisfaction Maintain detailed and accurate call records and update internal systems Follow compliance guidelines and quality standards consistently Coordinate with internal teams to ensure seamless resolution of customer issues Meet performance metrics related to quality, productivity, and customer experience

Handle inbound and outbound customer callsAddress customer queries and concerns professionallyProvide accurate information about products and servicesResolve customer issues and complaints efficientlyUpdate and maintain customer details in CRM systemsEscalate complex cases to the relevant departmentMeet daily performance and quality targetsEnsure high levels of customer satisfactionFollow company policies and service standards

BPO CALLING PROFILE CTC-18000 TO 22000/PER MONTH WORK FROM OFFICE INBOUND AND OUTBOUND CALLINGS MAINTAIN CLIENTSCUSTOMER SUPPORT BETTER OPERATIONS WHATAPP- 8674842312EMAIL - shivamalphabeliver@gmail.com

We are hiring Customer Support Executives / Telecallers for multiple Voice, Semi-Voice, and Blendedprocesses. Freshers and experienced candidates are welcome. Immediate joiners preferred.

Key Responsibilities: Handle inbound and outbound customer calls, emails, and chat queries. Provide accurate information about products/services and resolve issues within definedSLAs. Escalate unresolved issues to the appropriate department and follow up until closure. Maintain detailed records of customer interactions in the CRM system. Coordinate with cross-functional teams to ensure seamless customer experience. Meet daily/weekly performance metrics including response time, resolution rate, andcustomer satisfaction scores Adhere to company policies, shift schedules, and quality standards.Required Skills & Qualifications: 03 years of experience in customer support (freshers can apply). Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and listening skills. Ability to handle high-pressure situations and maintain professionalism. Familiarity with CRM software and ticketing tools is a plus. Willingness to work in rotational shifts and week-offs.

Front office operations, computer literate, managing calls and booking appointments and co ordinating with Doctors

At Crossbeats, we believe our people are the driving force behind our success. We foster a workplace where achieving exceptional results goes hand in hand with a stimulating and enjoyable work environment. If youre looking to grow your career while making a real impact, Crossbeats is the place for you.Position: Customer Support ExecutiveWe are seeking an experienced, customer-focused, and result-oriented Customer Support Executive to join our dynamic customer service team.Key Responsibilities:Voice Support: Handle inbound and outbound customer calls professionally, providing accurate information and timely assistance related to our products and services.Issue Resolution: Understand customer concerns, troubleshoot issues, and provide effective solutions to ensure high levels of customer satisfaction.Multilingual Communication: Communicate clearly and confidently with customers in English, Hindi, and at least one South Indian language.Documentation: Accurately record customer interactions, inquiries, complaints, and resolutions in the system.Feedback Collection: Capture customer feedback and share insights with internal teams to help improve service quality and customer experience.Compliance: Follow company policies, processes, and quality standards during all customer interactions.Requirements:Experience: Minimum 1 year of experience in a customer service voice process role.Languages: Mandatory proficiency in English and Hindi. Knowledge of Tamil, Telugu, Kannada, or Malayalam will be an added advantage.Communication Skills: Excellent verbal communication skills with strong problem-solving and active listening abilities.Technical Skills: Comfortable using customer support tools and systems with basic computer proficiency.Customer-Centric Approach: Ability to manage challenging situations with empathy, patience, and professionalism.Come grow with Crossbeats and be part of a fun, fast-paced, and people-first work culture!

1. Customer Service + Renewals (Experienced)Locations: Bangalore (High Priority)Languages: English+ Telugu/MalayalamEligibility: HSC Pass Age: 2235Experience: Min. 1 year in Customer Service / Renewals / UpsellingSalary: 18,000 22,000 In-Hand (Based on last drawn) Only for Malayalam can go up to 25K take homeShift:Females: 10 AM 7 PMMales: 12 PM 9 PM

Were Hiring! Virtual Relationship Manager (VRM) Banking Sales We are looking for dynamic and customer-focused professionals to join our team as Virtual Relationship Managers (VRM). This role is ideal for individuals passionate about relationship management, digital banking, and sales excellence. Role OverviewAs a VRM, you will be responsible for managing and expanding relationships with Imperia/High-Value Customers, delivering a consistent and superior digital banking experience, and driving sales across the banks product portfolio. Key Responsibilities Customer Engagement & Relationship ManagementEngage regularly with mapped portfolio customers (500600 groups/PF) as per contact policyBuild long-term relationships and become the top-of-mind banking partnerEnsure accurate and complete capture of all customer interactions in CRMProactively assess customer needs and provide suitable financial solutions Call Handling & Service ExcellenceHandle customer calls as per defined quality standardsProvide accurate and timely resolution of customer queries and complaintsPromote Digital Banking services to enhance customer experienceEnsure customer retention and control attrition Sales & Portfolio ManagementAchieve scorecard targets and portfolio benchmarksDrive cross-sell and up-sell opportunities based on customer profilingPenetrate products across groups and portfoliosSales across all product segments TPP, Assets, Cards, Deposits, etc.Monitor large value transactions and account closures Compliance & Process AdherenceEnsure adherence to all banking guidelines and regulatory requirementsMaintain portfolio quality while considering customer eligibilityEnsure accurate and timely submission of financial transactions and service requests Requirements Education: Graduate (Any discipline) Experience: 03 years (Freshers with strong communication skills are welcome) Key Skills:Basic Banking KnowledgeExcellent Communication SkillsCustomer Relationship ManagementSales & Cross-SellingDigital Banking Awareness Major StakeholdersBranch Banking TeamsProduct & Sales TeamsOperations & Service TeamsCompliance & Risk Teams Why Join Us?Opportunity to work with premium banking customersStrong learning and career growth pathExposure to multiple banking products and digital platformsPerformance-driven and professional work culture.

Job SummaryWe are looking for an energetic and results-driven Business Development Executive to identify new business opportunities, build strong client relationships, and drive company growth. The ideal candidate should have strong communication skills and a passion for sales and marketing.Key ResponsibilitiesIdentify and develop new business opportunities through market research and lead generationContact potential clients via calls, emails, and meetingsBuild and maintain strong relationships with existing and new clientsUnderstand client requirements and propose suitable products/servicesPrepare and deliver sales presentations and proposalsNegotiate contracts and close deals to meet revenue targetsMaintain accurate records of sales activities in CRM systemsCoordinate with internal teams to ensure smooth client onboardingStay updated on industry trends and competitor activitiesRequired Skills & QualificationsBachelors degree in Business, Marketing, or related fieldProven experience in business development, sales, or a similar role (freshers may apply)Excellent communication, negotiation, and interpersonal skillsStrong analytical and problem-solving abilitiesAbility to work independently and meet targetsProficiency in MS Office and CRM toolsPreferred SkillsExperience in B2B/B2C salesKnowledge of digital marketing or IT services (if applicable)Ability to handle multiple clients and deadlinesBenefitsCompetitive salary + incentivesPerformance-based bonusesCareer growth opportunitiesTraining and development programs

Customer Support - Voice ProcessNo.of Requirements: 100 Qualification : Any GraduateFresher or 6+months experienceLanguage: Candidate should be fluent In English and Hindi mandatory Versant -4 or 5Good Excel Knowledge Must have knowledge about supply chain management 6 Days working- 1day Rotational week offShift- 9am to 8pm for females and 9am to 9pm for males Work from OfficeCTC: 21000 /- per month for fresherTake home: 16200 /- per month for fresherCTC : Upto 25000 /- per month for experiencedTake Home : upto 20136 /- per month for experienced Quarterly Bonus : 4200 /

Customer Support Executive Razorpay ProcessLocation:On-site [Office Location based on allocation]Process:RazorpayEmployment Type:Full-timeSalary / CTC:Freshers: 25,000 CTC (20,000 Take Home)Experienced: 27,000 CTC (22,000 Take Home)1+ Years Exp: 30,000 CTC (25,000 Take Home)Shift & Working Days:Shift: 8 AM 8 PM (Any 9 hours)6 working days with 1 rotational weekly offExperience Required:Freshers & Experienced candidates welcome1+ year relevant experience preferred for higher CTCEducational Qualification:12th Pass / Graduate (Any Stream)Required Skills & Competencies:Excellent verbal and written communication in English & HindiStrong customer handling and problem-solving abilitiesBasic computer literacy (MS Office, typing, navigation, CRM tools)Ability to multitask in a high-volume environmentInterpersonal skills and professional attitudeNice-to-Have Skills:Experience in fintech or BPO customer supportFamiliarity with payment platforms and financial transactionsRoles & Responsibilities:Handle inbound and outbound queries for Razorpay servicesProvide clear, accurate, and timely information to customersMaintain CRM or tracking systems with customer interactionsEscalate unresolved issues to the relevant departmentFollow process guidelines and quality standardsSupport the team in achieving daily and weekly targetsEnsure compliance with company policies and KYC normsHiring Need:ImmediateSkills & RequirementsRequired SkillsCustomer Support / BPO Handling Inbound & Outbound Call Handling Excellent Communication in English & Hindi Problem Solving Basic Computer Skills Preferred SkillsExperience in Fintech or Payment Platforms CRM Handling Lead Generation & Follow-up Experience0 - 3 yearsEducation12thAge Range21 - 25 yearsLanguages RequiredEnglish, Hindi

* Make outbound calls to prospective clients from provided leads* Explain project details clearly and generate interest* Schedule appointments for site visits and follow up regularly* Maintain a daily record of calls and outcomes* Handle inbound inquiries professionally and convert leads into prospects* Coordinate with the sales team for timely follow-ups* Share project information through WhatsApp, SMS, or email* Provide excellent customer service and resolve queries promptly

WERE HIRING! Customer Care Executive Voice & Sales ProcessWe are looking for enthusiastic and motivated individuals to join our growing team as Customer Care Executives. This role involves handling customer interactions, resolving queries, and promoting our products and services. Qualifications Minimum education: 12th Pass Age: 18 to 30 years Excellent communication skills in English & Hindi Ability to handle customer queries and provide effective solutions Prior customer service or sales experience is a plus (not mandatory) Key Responsibilities Handle inbound & outbound calls professionally Provide accurate information about products and services Identify customer needs and close sales effectively Ensure high customer satisfaction through problem-solving Meet assigned sales targets and performance goals Salary & Benefits Starting salary: 18,000 per month Performance-based incentives & bonuses Comprehensive training & career growth opportunities Fast-track growth in customer care and sales Why Join Us? Supportive work environment Skill development & career advancement Stable income with attractive incentives