Address customer queries and concerns professionally
Provide accurate information about products and services
Resolve customer issues and complaints efficiently
Update and maintain customer details in CRM systems
Escalate complex cases to the relevant department
Meet daily performance and quality targets
Ensure high levels of customer satisfaction
Follow company policies and service standards
Experience
0 - 1 Years
No. of Openings
20
Education
Graduate
Role
Customer Relationship Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About Ayka Communications Pvt. Ltd
Ayka Communication Job Consultancy was founded on 2016 by Excellence along with a year ago focus on recruitment and human resource services. Our excellence in the field of human resource management and development is backed by a rich industrial experience in this sector.