Helpdesk Executive Job Vacancies in Uttar Pradesh

Join our team as a Helpdesk Executive in Noida sector 78. Responsibilities include documenting customer inquiries, resolving issues efficiently, collaborating with team members, providing exceptional customer support, problem-solving, and clear communication with customers.The ideal candidate should have excellent documentation skills to keep track of customer inquiries and resolutions. The Helpdesk Executive should be able to effectively resolve issues by providing timely solutions. Collaboration with team members is essential to ensure seamless customer support. Strong problem-solving skills are necessary to address customer concerns effectively. Clear communication skills are crucial to interact with customers professionally and efficiently. The candidate should be a 10th pass female with 0-6 years of experience.If you are looking for a dynamic role that involves helping customers and collaborating with a team, this opportunity is perfect for you. Work from the office on a full-time basis and make a difference in customer support.

Hardworking candidate needed

1-2 Years of Calling Experience good Oral and Written Communication in English and Hindi basis Service Desk & Ticketing Tool Knowledge should have Knowledge of Ms Office and Basic Operating of Computer should Be Available to Work On Weekend and Public Holiday report Preparation (on Need Basis)

Helpdesk Support Executive- Helpdesk Support Executive would be the primary point of contact for all user interactions and would be responsible for quality service to the users. Agent functions include, but not limited to, handling user contact via Telephone, email service the request (both informational and transactional), update the database, escalate calls to the department, etc.1. Minimum qualification is Graduation in any discipline.2. Should have good communication skills, and should be able to speak, read, and write in English / Hindi.3. Should be able to communicate confidently and politely with users4. Experience of at least one year in a call center.5. Answer incoming calls and respond to customers emails6. Management and resolve customer complaints7. Identify and escalate issues to supervisors8. Provide product and service information to customers9. Research required information using available resources10. Research, identify, and resolve customer complaints using applicable software11. Process orders, forms, and application12. Route calls to appropriate resources13. Document all call information according to standard operating procedures14. Recognize, document, and alert the management team of trends in customer calls15. Follow up customer calls where necessary

Job SynopsisProfile : Sales ExecutiveCompany: Secure PC Online Solutions Pvt LtdExperience: 1+ yearsSalary: 35000 to 45000Location: LucknowJob DescriptionDear Candidate,We have an urgent opening for Sales Associate in Lucknow.Roles and responsibilities -* Assist customer to help with their issues related with Internet/CCTV/Computer/Mobility Devices//network.* Resolve the issue over call or via remote.* Follow ups on regular intervals if case is refereed to different team.Qualifications - * Excellent Spoken English (COMPULSORY)* Any Graduate can apply.* 1+ years experience in International BPO Or any Domain can apply for Voice Process.* Only Night Shift.* Work from home not available.

Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.

A well behaved, skilled dental assistant required, who is having basic graduation degree or diploma (Computer or any field). Job requirement is to handle reception and patients so candidate must be soft spoken. Timings for the job will be discussed during interview. Interested Candidate can send their resume

We have a bulk Vacant Position for Customer Care SpecialistLooking for UG/Grad/PG candidates with Excellent communication skills in English.Fresher and experienced both can Apply.Salary up to- 3.5 LPA as per experienceWalk-in Venue -Tech Mahindra, 1st Floor, Knowledge boulevard A8, Block- A, Noida sec 62 near IMS college,Nearest metro station Noida Electronic City, Noida - 201309Interview timing - 10:00 AM -- 2:00 PM (Monday to Saturday)Come to the office location for the face-to-face Interview.On top of the Resume mention my name Sakshi Gupta for referencePlease share resume on the below mentioned email id

Experience with managing IT infrastructure, including servers, networks, and databases. Ability to communicate technical information to non-technical users. Strong customer service and interpersonal skills. Ability to work independently and manage multiple priorities. Familiarity with industry-standard tools and software, such as Microsoft Office, Active Directory etc.

Job descriptionRoles and Responsibilities: Respond to customer queries in a timely and accurate way, via phone, email or chat Identify customer needs and help customers use specific features Update our internal databases with information about technical issues and useful discussions with customers. Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members. Inform customers about new features and functionalities Candidate should possess excellent oral and written communication skills Candidate with good customer service skills would be preferred Candidate should have 0-1 year of experience in Customer Support Voice Process. Prior experience in Customer Service industry will be an added advantage. Should be open to work in Night shifts / Rotational Shifts. Responsible for dealing with International Clients Responsible for dealing with Clients Queries. Experience as a Customer Support Specialist or similar CS role Familiarity with our industry is a plus Experience using help desk software and remote support tools Understanding of how CRM systems work Excellent communication and problem-solving skills Multi-tasking abilities Patience when handling tough casesRole: Customer Retention - Voice / BlendedIndustry Type: IT CompanyDepartment: Customer Service & OperationsEmployment Type: Full Time, PermanentRole Category: Voice / BlendedEducationUG: Any GraduateLocation: NoidaExperience: 1-2 years Salary: upto 4,50,000 per annum

We are looking for 1 Executive-human resources Post in Noida,Receptionist / Front Office / Help Desk,Trade Desk Manager,Enquiry Management,Office Manager,Commodity Executive, with deep knowledge in Receptionist / Front Office / Help Desk,Trade Desk Manager,Enquiry Management,Office Manager,Commodity Executive and Required Educational Qualification is : B.Com, M.Com

We are Looking for Female Receptionist. Good Communication Skills, Computer Knowledge ,

Follow the proper escalation matrix provided with respect to the nature of call. Generate daily/weekly reports on the activities being undertaken on regular basis Resolution to the end users on phone to their problems related to products. Manage large amounts of incoming calls Provide accurate, valid and complete information by using the right methods/tools. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies. Excellent communication and presentation skills. Ability to multi-task, prioritize, and manage time effectively

Role: HelpdeskYears of experience: 0 to 1 YearWork Location: India (Noida Sector 16)Joining Availability: Immediate or less than a weekJob Exposure and Skills Required: Excel reporting, preparation of excel reports, dashboard (using Microsoft Excel, PowerPoint and Word) and Internet savvy. Willing to learn and work on assigning tickets using Service Now tool, handling initial level of queries from clients on emails, responding on emails, making phone calls to service desk. Prior experience will be an added advantage. Ready to work in a rotational 24x7 shift schedule across JP, UK, US shift timings. English communication skills should be good. Should take ownership of the assigned work, should be Assertive and coordinate well with members within and outside the team. Ability to multitask and manage multiple deliverables at the same time. Ability to work in a team environment, effectively interacting with others. Must be result oriented, and demonstrate a can-do attitude adaptability, flexibility and resourcefulness.Qualification:Graduate (BCA, BCom, BSc, BBA)

Post - Service Desk Engineer/ DC OPSQualification :-B.Tech CS, IT, MCA / BCASalary - 17000/- to 19000/- Per MonthLocation - Noida, Bangalore, ChennaiGender - Male & Female Can Both ApplyDuties & Responsibilities -----To give back to the society what we received from it has been the constant endeavor at HCL Technologies. We take pride in being a company with a strong social conscience, And this ideology stems out of the fact that we are closely linked to the communities we operate in.Note - Normal Charges ApplyMiss Radhika