Fresher Guest Relations Jobs

Key ResponsibilitiesWelcome and assist guests in a professional and courteous manner.Handle guest inquiries, requests, and complaints promptly and effectively.Provide information about products, services, facilities, and company policies.Maintain accurate guest records and update databases as required.Coordinate with internal departments to ensure seamless guest service.Manage guest appointments, reservations, and follow-up communications.Monitor guest feedback and suggest improvements to enhance customer experience.Ensure reception and guest areas are well-maintained and presentable.Support promotional events, customer engagement activities, and special occasions.Maintain confidentiality and professionalism in all guest interactions.

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA

As an Airport Ground Staff member, you will play a vital role in ensuring a smooth and efficient operation at the airport. Your main responsibilities will include:- Check-in Assistance: You will help passengers check in for their flights, managing their boarding passes and luggage to ensure a seamless start to their travel experience.- Customer Service: Providing warm and friendly assistance to passengers is crucial. You will answer questions, resolve issues, and provide information about flight schedules and airport facilities.- Baggage Handling: You will oversee the correct handling of passengers' luggage, ensuring it is safely loaded, unloaded, and delivered to the right location.- Boarding Management: You will assist in boarding procedures, guiding passengers to their gates and ensuring a timely and efficient boarding process.- Safety Compliance: Following safety protocols and regulations is essential. You will help enforce rules to maintain a secure environment for both passengers and staff.To be successful in this role, you should have excellent communication skills, both verbal and written. A positive attitude and the ability to work under pressure are important, as the airport environment can be fast-paced and dynamic. You should also have basic problem-solving skills to address passenger inquiries effectively. A willingness to work flexible hours, including weekends and holidays, is necessary. Your experience level is not a concern, but a strong commitment to customer satisfaction is essential.

Welcome and assist guests professionally.Take food and beverage orders accurately.Serve food and beverages as per hotel standards.Maintain cleanliness and hygiene of dining and service areas.Coordinate with kitchen and service team for timely delivery.Ensure proper table setup and clearance.Handle guest requests and complaints politely.Follow grooming, hygiene, and safety standards.Support banquet and special event operations when required.

Job Description - GRE (Guest Relations Executive)Location: ChambaCompany: Keekoo Hospitality Pvt LtdExperience Required: Minimum 1 YearPosition: Guest Relations Executive (GRE)Job Responsibilities: Welcome guests warmly during check-in and ensure smooth guest handling Maintain excellent guest relations throughout the stay Handle guest queries, requests, and complaints professionally Coordinate with housekeeping, F&B, and front office teams for guest satisfaction Assist guests with resort information, activities, and local guidance Ensure high standards of hospitality and customer service Follow up on guest feedback and maintain guest satisfaction records Support front office operations whenever required Maintain proper grooming, etiquette, and communication standardsRequirements: Minimum 1 year of experience in hospitality or hotel industry Good communication and interpersonal skills Pleasing personality with professional grooming Basic computer knowledge and coordination skills Ability to handle guests politely and confidently Flexible to work in shifts and during weekends/holidaysSalary & Benefits: Salary: As per experience and interview Food & Accommodation: Provided Career growth opportunities within hospitality operations

ROLE/TITLEAssistant Executive, Front OfficeREPORTING TOAssociate Manager - Administration & FacilitiesROLE PURPOSEThe Front Desk Executive will be the first point of contact for visitors, clients and employees at PMI India. The role is responsible for managing front desk operations, handling communication, providing administrative support and ensuring a professional and welcoming environment at the workplace.ACCOUNTABILITIES / RESPONSIBILITIES Responsible for managing professional reception, communication flow, coordination and administrative support for smooth plant and office operations. Receive visitors after completion of security clearance, confirm appointment details, inform the concerned departments, guide visitors to designated areas in compliance with plant access rules and maintain accurate visitor coordination logs, appointment schedules and related administrative records for reference, reporting and audit purposes. Handle incoming telephone calls and intercom communications in a professional manner and route calls and messages accurately to plant departments, management or support teams to ensure effective internal communication. Coordinate domestic and international travel arrangements for employees, including air, rail, hotel and local transportation and maintain complete travel documentation, confirmations and billing records. Coordinate with approved courier service providers for the receipt, recording, distribution and outward dispatch of official documents and parcels, while maintaining accurate courier and dispatch registers with proper tracking and acknowledgment details. Maintain continuous coordination with the Security team for visitor movement, communication support and other front office related operational requirements, while adhering to defined role boundaries.SKILLS & EXPERIENCE Graduate in any discipline from a recognized institution. Up to 2 years of experience as a Front Desk Executive, Receptionist or in a similar administrative role. Excellent verbal and written communication skills with the ability to interact professionally with internal and external stakeholders. Strong interpersonal and customer-handling skills with a service-oriented and courteous approach. Professional appearance, positive attitude and high standards of workplace etiquette. Good organizational, coordination and multitasking abilities with attention to detail. Working knowledge of MS Office applications including Word, Excel and Outlook. Prior experience in travel coordination and hotel booking will be an added advantage.

Reservation ExecutiveMinimum 0-1 Year + in Hospitality and Reservation

Job Description:The Emerald Resort is looking for enthusiastic and responsible candidates to join our hospitality team. We are hiring for Front Office Executive and other hotel operational roles. The candidate should have good communication skills, a professional attitude, and the ability to handle guests efficiently.Key Responsibilities:Welcome and assist guests during check-in and check-outHandle guest inquiries, reservations, and phone callsCoordinate with housekeeping and other departmentsMaintain guest records and ensure smooth front desk operationsProvide excellent customer service to ensure guest satisfactionDirect walk-in Interviews also possible Feel free to contact us on - 9119411411 or 9021373151 Mail - info@theemeraldresorts.in

As a Guest Relation Manager in Dumdum Kolkata, you will be responsible for creating exceptional guest experiences by ensuring smooth check-ins, resolving guest concerns, and maintaining a welcoming atmosphere.Key Responsibilities:- Greet guests warmly and assist with check-ins to ensure a seamless arrival experience.- Address guest inquiries and resolve any issues promptly to ensure guest satisfaction.- Maintain a welcoming and hospitable environment to enhance the guest experience.Required Skills and Expectations:- Strong communication skills to interact effectively with guests and address their needs.- Excellent problem-solving abilities to handle guest concerns and provide appropriate solutions.- Attention to detail to ensure accurate and efficient guest check-ins and service.

Key responsibilities:- Oversee daily operations of the hotel:The general manager is responsible for managing all aspects of the hotel's operations, including guest services, housekeeping, maintenance, and food and beverage services.- Develop and implement strategic plans:The general manager must create and execute strategic plans to drive revenue growth, improve guest satisfaction, and enhance the overall performance of the hotel.- Manage staff and ensure efficient workflow:The general manager is in charge of hiring, training, and managing hotel staff to ensure smooth operations and excellent guest experiences.- Monitor financial performance:The general manager must track and analyze financial data to make informed decisions about pricing, budgeting, and cost control to maximize profitability.- Ensure compliance with laws and regulations:The general manager must ensure that the hotel operates in compliance with all relevant laws, regulations, and industry standards to maintain a safe and legal environment for guests and staff.Required skills and expectations:- Strong leadership skills:The ideal candidate should have excellent leadership skills to effectively manage a diverse team of staff and drive performance.- Excellent communication abilities:The general manager must have strong communication skills to interact with guests, staff, and stakeholders effectively.- Financial acumen:The candidate should have a good understanding of financial management and be able to analyze data to make informed decisions.- Problem-solving skills:The general manager must be able to quickly identify and address operational issues to ensure the smooth running of the hotel.- Customer service orientation:The ideal candidate should be customer-focused and committed to providing exceptional service to guests.

Key Responsibilities:Welcome and assist guests in a courteous and professional manner.Take food and beverage orders accurately and ensure timely service.Maintain cleanliness and hygiene standards in the service area.Handle guest queries and complaints promptly to ensure satisfaction.Follow service SOPs and company policies at all times.Coordinate with kitchen and team members for smooth operations.

Guest welcome Guest service satisfaction

Interview for the post of Receptionist for Salon - FemaleJob Location: Sector 14 FaridabadSalon: Townhall Salon Sector 14 HUDA Market FaridabadWhaysapp/Mobile: 9899546490Welcome clients warmly, and guide them to service areaRequired Candidate profileAnswer calls, respond to inquiries, and manage walk-in clients professionally.Inform clients about salon products, offers & ServicesProcess payments, and maintain daily transaction records.

We're looking for a female Guest Relations Executive cum caretaker whos happy to stay on-site and be part of our friendly team.What you'll be doing:Welcoming guests with a warm smile and pleasant attitudeCommunicating comfortably in EnglishFollow up with guests about their booking and confirmation and assist them during the check-in time.Assisting with bedding and light housekeeping when neededMaking sure guests feel at home and enjoy a smooth, comfortable stayMaintain cleanliness and hygiene standards throughout the property and ensure meticulous attention to detail in cleanliness, including less visible areas.What we're looking for:A friendly, approachable personality with a genuine love for hospitalityGood spoken skills in English and HindiWillingness to live at the property and be available for guest supportCarryout assigned works proactivelyAbility to make light breakfast on demand for guests.Benefits:Accommodation is provided (must stay in-house).Kitchen facility is available for food preparation.Competitive salary and performance-based incentives.Opportunity to work in a peaceful, homely environment.If you are a dedicated individual with a passion for hospitality and property management, we invite you to apply for this role.

A hotel job description can encompass a wide range of roles, from front desk and housekeeping to management and specialized positions like event planning or revenue management. These roles are essential to providing guest services, maintaining the property, and ensuring smooth hotel operations

Guest Service ExecutiveJob ProfileKey Responsibilities:Cash Counter Handling: Manage cash transactions accurately, maintain cash balance, and ensure proper billing procedures.POS Operations: Operate POS systems efficiently for billing, ticketing, and food sales.Guest Handling: Provide courteous and prompt assistance, address guest queries, and ensure a pleasant service experience.Ticket Sales: Sell tickets at the counter, issue receipts, and guide guests about available services.Food Counter Sales: Handle food orders at the counter, upsell items, and ensure accurate and timely service.Food Service: Serve food to guests at their seats while maintaining hygiene and service quality standards.Skills & Competencies:Strong communication and customer-service skillsBasic cash and POS handling knowledgeAbility to multitask in a fast-paced environment Positive attitude and team-oriented, Attention to detail and problem-solving abilities.Job Types: Full-time, Permanent, FresherWork Location: GOTA