Guest Handling Job Vacancies in Mohali

As a Guest Service Assistant, you will play a vital role in ensuring a welcoming and pleasant experience for our guests.Your key responsibilities will include greeting and assisting guests with their check-ins and handling reservations. You will be responsible for addressing inquiries and providing essential information about services and available amenities. Additionally, you will handle guest complaints with professionalism, ensuring a positive experience for all visitors.The ideal candidate should possess strong communication and interpersonal skills to interact effectively with guests. A friendly attitude and the ability to maintain a professional demeanor in all situations are essential. Attention to detail and problem-solving skills will enable you to address guest concerns promptly. Your role will also require you to be comfortable working in a fast-paced environment.As a full-time position based in Mohali Sector 67, you will be required to work from the office. A minimum educational qualification of 12th pass is essential. This role is open exclusively to female candidates, and no prior experience is required, making it a great opportunity for those beginning their careers in hospitality. In summary, as a Guest Service Assistant, you will be key to creating memorable experiences for guests, ensuring that their needs are met with care and efficiency.

We are looking for a dedicated Steward to join our team in Mohali. The ideal candidate will have 1 to 3 years of experience in a similar role and should have completed at least the 12th grade. Key Responsibilities:- Customer Service: Greet and assist guests warmly, ensuring they feel welcome and valued throughout their visit.- Table Setup: Organize and set up dining tables in accordance with restaurant standards, including proper arrangement of cutlery and glasses.- Order Taking: Accurately take customer orders and relay them to the kitchen staff, ensuring order specifications are noted correctly.- Food and Beverage Service: Serve food and drinks to guests promptly and courteously, while checking on satisfaction and addressing any requests.- Cleanliness Maintenance: Keep the dining area clean and organized, including clearing tables and resetting them for new customers.- Collaboration: Work closely with kitchen and bar staff to ensure a smooth workflow and address any guest inquiries or complaints effectively.Required Skills and Expectations:- Strong communication skills to interact effectively with guests and team members.- Good organizational skills to manage multiple tasks efficiently in a fast-paced environment.- Attention to detail to ensure high standards of cleanliness and presentation.- Ability to work as part of a team and support colleagues when needed.- A positive attitude and a commitment to providing excellent service to improve customer experiences. Candidates should be enthusiastic, reliable, and ready to thrive in a dynamic environment.