Guest Handling Job Vacancies in Chennai

As a Food & Beverage Associate, you will play a vital role in ensuring an exceptional dining experience for our guests. Your responsibilities will include:- Welcoming Guests: Greet customers warmly as they arrive, creating a friendly atmosphere that makes them feel welcome and valued.- Taking Orders: Listen attentively to guests' food and beverage requests, accurately recording their selections to ensure their needs are met.- Serving Food and Beverages: Deliver orders to tables promptly and politely, ensuring that each dish and drink meets presentation standards.- Maintaining Cleanliness: Keep the dining and service areas clean and organized, which includes clearing tables and sanitizing surfaces to provide a safe environment.- Assisting with Menu Inquiries: Provide information about menu items, including descriptions and ingredients, to help guests make informed choices.- Handling Payments: Process customer payments accurately and efficiently, ensuring a smooth transaction at the end of their meal.To succeed in this role, you should have strong communication and interpersonal skills, allowing you to interact effectively with guests and team members. A positive attitude and a willingness to learn are essential, especially if you have limited experience in the food and beverage industry. You should be able to work in a fast-paced environment while maintaining attention to detail. A basic understanding of food safety protocols is a plus, and you should be comfortable standing for long periods while performing your duties.

Position: CRM Specialist/Manager/AnalystJob Overview:The CRM Specialist/Manager/Analyst will be responsible for managing the company's interactions with customers and prospects through the use of CRM software. They will work closely with the marketing, sales, and customer service teams to develop and implement effective CRM strategies that improve customer satisfaction, increase sales revenue, and drive business growth.

GRE DUTIES AND RESPONSIBILITIES: Welcome guests during check-in and giving a found farewell to guest while checkout. Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment. Should possess detailed information about the Hotel, city as well as the competition. Detailed information regarding arrivals and room requirements. Have up to date information on daily room occupancy Providing excellent customer service as per hotel standards. Greeting guests as they enter and exit the hotel. Providing information regarding the Hotel, town attractions, activities etc. Check on VIP reservations, complete their pre-registration formalities. Allocate rooms to all arriving guests. Maintain up-to date information on room rates, current promotions, offers and packages Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile. Co-ordinate with housekeeping for clearing of rooms. Collect Guest feedback during guest departure along with his likes and dislikes. Perform basic cashier activities as and when required. Maintain guest lockers for safe custody. Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest. Give proper and complete handover to the next shift Should be able to handle all guests without bias or prejudice. Follow the house rules and policies laid down by the management. Adhere to strict staff grooming and hygiene standards. Consciously and continuously strive to better his/ her skills and increase his/ her knowledge. Good command of the English language is essential, both written and verbal Must possess strong organization time management skills, attention to detail. Must be guest service focused and a team player. Positive attitude and outgoing

We are Looking for Guest Relation Executive for 5 Star Hotels all Pan India .