Ground Staff 12th Pass Jobs in Surat

We are looking for dedicated Airport Staff to join our team in Surat. As a vital part of our operations, you will ensure smooth processes at the airport.**Key Responsibilities:**- **Customer Service:** Assist passengers by answering questions and providing information about flights, check-in, and airport facilities, ensuring a positive experience.- **Check-In Assistance:** Help passengers with the check-in process, including issuing boarding passes and checking baggage, to ensure timely departures.- **Baggage Handling:** Safely manage and transport luggage to and from aircraft, preventing delays and ensuring passengers' belongings are handled with care.- **Security Checks:** Support security personnel by screening passengers and their belongings, maintaining safety regulations in compliance with airport security standards.- **Ground Operations Support:** Assist in the operations on the runway and boarding areas, providing necessary support for the arrival and departure of flights.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal communication is essential to interact effectively with passengers and team members.- **Team Player:** You should be able to work well in a team, collaborating with various departments to ensure smooth airport operations.- **Attention to Detail:** An eye for detail is necessary to manage tasks accurately and ensure overall passenger safety and satisfaction.- **Positive Attitude:** A friendly and approachable demeanor is important to create a welcoming environment for passengers. This position is suitable for freshers who have completed their 10th grade and are eager to start a career in the aviation industry.

We are seeking an Air Ticketing Executive to join our team in Surat. This role is ideal for individuals passionate about travel and customer service, regardless of their experience level. Your main responsibilities will include the following:- **Booking Airline Tickets**: You will handle flight reservations for customers by utilizing booking systems, ensuring accuracy in ticket details and pricing.- **Customer Support**: Provide assistance to clients regarding flight options, itineraries, and any changes they may need. Your friendly communication will help ensure a positive experience.- **Managing Payments**: Process payments for ticket bookings, carefully handling transactions to ensure that all financial details are correct.- **Resolving Issues**: Address any issues that may arise with bookings, such as cancellations or changes, and work quickly to find suitable solutions for customers.- **Record Keeping**: Maintain accurate records of ticket sales and customer interactions, ensuring all data is secure and organized for future reference.The ideal candidate for this position should possess a strong interest in the travel industry, along with basic computer skills for navigating booking systems. Effective communication skills are essential, as you will interact with customers regularly. An ability to work well under pressure and adapt to changing situations is important. A high school diploma is required, and a background in travel or hospitality will be an added advantage. The role requires a commitment to providing excellent service in a full-time office environment.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.Experience:Entry-level positions available for freshers.

1. Manage airport operations2. Handle passenger services3. Assist with baggage handling4. Provide customer support5. Maintain airport facilities*Requirements:*1. High school diploma or equivalent2. Excellent communication skills3. Ability to work in a fast-paced environment4. Physical stamina for lifting and standing5. Basic knowledge of airport operations*Work Environment:*1. Airports2. Customer service areas3. Baggage handling areas4. Airport facilities management

Job Openings for 45 Airport Operations Executive Jobs for Freshers in Bangalore, Chennai, Hyderabad, Mumbai, Pune, Tiruchirappalli/Trichy, Kozhikode/Calicut, Guwahati, Ahmedabad, Bhubaneswar, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, BAMS, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree with Good knowledge in Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Ground Handling, Airport Cargo, Airport Ticketing, Airport Representative, Airport Supervisor, Aviation Trainer, viation, Aviation Security, Airline Customer Service, Ground Staff, admin, Back Office Assistant etc.

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.

Hiring for 7 Airport Information Desk Associate Jobs in Nashik, Nagpur, Surat, Vadodara, Bhubaneswar, Guwahati, Jammu, Mysore, Vijayawada, Kozhikode/Calicut, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Flight Information, Air Ticketing, Ground Staff Activities, Ticketing Reservation, Ground Operation, Ground Management, Airport Ramp etc.

Ground Staff members are responsible for ensuring the smooth operation of airport services, such as check-in, security, and boarding procedures. They play a crucial role in providing excellent customer service and ensuring the safety and security of passengers.Key responsibilities of Ground Staff include:1. Greeting and assisting passengers at check-in counters and boarding gates2. Checking and tagging baggage3. Assisting passengers with boarding and disembarkation procedures4. Conducting security checks and following safety protocols

We have vacant of 43 Jobs for Ground Staff at Airport in multiple locations - Vijayawada, Guwahati, Raipur, Chhattisgarh, Surat, Bangalore, Kalaburagi, Gulbarga, Kozhikode/Calicut, Nagpur, Hyderabad, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree Skill Ground Staff, Ground Operations Staff, Ground Hostess, Ground Handling Staff, Airport Manager, Airport Representative, Air Ticketing Executive, Guest Relation Executive, Passport Checking Officer, Cabin Crew, Air Traffic Controller, Flight Attendant, Air Hostess etc.

Air Hostess Job Description: As an Air Hostess, you will be responsible for ensuring the safety and comfort of passengers during flights. Your main duties will include greeting passengers, checking tickets, providing safety instructions, serving meals and beverages, answering passenger inquiries, and ensuring the overall satisfaction of passengers. You will also need to handle any in-flight emergencies or issues that may arise.Skills required for Air Hostess role:- Excellent communication and interpersonal skills- Ability to remain calm and composed under pressure

As an Airport Operations Executive, you will play a crucial role in ensuring the smooth functioning of airport operations. Your tasks will involve various responsibilities, helping to create a safe and efficient environment for both passengers and airport staff.**Key Responsibilities:**- **Customer Service:** Provide excellent assistance to passengers at various points in the airport, addressing their queries and concerns to enhance their travel experience. - **Check-in Support:** Help passengers during the check-in process, ensuring they have the correct documents and guiding them through the required steps. - **Baggage Handling:** Monitor and assist in the proper handling of baggage to prevent delays and ensure that luggage reaches the right destinations. - **Safety Compliance:** Assist in enforcing airport safety and security procedures by monitoring activities and reporting any suspicious behavior to authorities. - **Communication Coordination:** Liaise with airlines, ground staff, and other departments to coordinate flight information and ensure timely communication regarding arrivals and departures. **Required Skills and Expectations:**Candidates should have a minimum of a 10th-grade education and should be freshers looking to start their careers in airport operations. Strong communication skills are essential to effectively interact with passengers and staff. A positive attitude and problem-solving abilities are necessary to handle any situations that arise. The ability to work in a fast-paced environment while maintaining calmness and professionalism is crucial. Punctuality and reliability are expected, as you will be part of a team that values safety and efficiency.

Job SummaryThe Cabin Crew is responsible for ensuring the safety, comfort, and well-being of passengers throughout the flight. The role includes conducting safety procedures, providing exceptional customer service, managing in-flight operations, and maintaining a high standard of professionalism and hospitality in accordance with airline policies and aviation regulations. Key Responsibilities1. Passenger Safety & SecurityConduct pre-flight cabin safety checks and ensure equipment readiness.Deliver mandatory safety demonstrations and briefings to passengers.Ensure compliance with aviation safety, security, and regulatory standards.Respond promptly and effectively during in-flight emergencies or medical situations.Monitor cabin for suspicious behavior, safety hazards, or security threats.2. Customer Service & HospitalityGreet passengers with a warm, professional welcome and assist with boarding.Provide high-quality in-flight service including meals, refreshments, and amenities.Attend to passenger requests, concerns, and special needs respectfully.Maintain a calm, friendly, and helpful approach to ensure a pleasant travel experience.Manage conflicts or difficult passenger situations with diplomacy and empathy.3. In-Flight Operations & Service DeliveryCoordinate with flight crew and ground staff for smooth operations.Manage cabin preparation, cleanliness, and seat arrangement before, during, and after flight.Handle in-flight announcements as required.Promote and sell duty-free products and manage cash/POS transactions.Ensure proper documentation and reporting after each flight.4. Teamwork & Professional ConductWork collaboratively with cabin and cockpit crew to deliver a safe and premium experience.Maintain grooming, uniform, and professional behavior as per airline standards.Participate in briefings, training sessions, and performance reviews. Required Skills & CompetenciesStrong hospitality and customer service orientationExcellent communication and interpersonal skillsSafety awareness and emergency handling abilityEmotional intelligence, patience, and cultural sensitivityAbility to stay calm under pressure and manage challenging situationsTeamwork, time-management, and multitasking abilities Qualifications & ExperienceEducation: Minimum 10+2 (Higher Secondary) or Diploma/Degree (Hospitality/Aviation preferred)Experience: Freshers welcome; prior hospitality or customer service experience is an advantageCertifications:First Aid & CPR (Preferred)Safety & Emergency Procedure Training (Provided by airline post-selection) Physical & Medical RequirementsMedically fit as per airline/aviation standardsGood eyesight and hearingWell-groomed with a professional appearance