Ground Handling Staff Female Graduate Jobs in Lucknow

## **Job Description: Ground Staff**### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.---### **Key Responsibilities:*** Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.---### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance

Ground handling staff are personnel responsible for the various services and operations at an airport that are required for the arrival, departure, and turnaround of aircraft. They play a crucial role in ensuring that flights are on time, safe, and ready for operation. Ground handling services cover a wide range of tasks and responsibilities, includingKey Responsibilities of Ground Handling StaffAircraft MarshallingPassenger Handling:Aircraft CleaningCargo HandlingRefuelingAircraft Maintenance and ServicingTypes of Ground Handling Services:Airport Ground Handling (Full-Service Handling): This includes a complete range of services, often provided by a third-party company, including baggage handling, aircraft servicing, catering, and check-in services.Self-Handing by Airlines: Some airlines handle their own ground services, either directly or through contracted staff.Third-Party Ground Handling Companies: Airlines may outsource ground handling to specialized companies, especially at airports where it is more cost-effective.Baggage Handling