## **Job Description: Ground Staff**
### **Position Overview:**
We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.
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### **Key Responsibilities:**
* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.
* Issue boarding passes, check luggage, and manage ticketing processes.
* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.
* Handle passenger inquiries and flight-related information and resolve complaints professionally.
* Coordinate with other airport departments to ensure on-time departures and arrivals.
* Ensure compliance with airline and airport safety protocols and security regulations.
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### **Eligibility Criteria:**
* **Educational Qualification:**
Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.
* **Age Limit:**
Typically between **18 and 27 years** (may vary slightly depending on the airline).
* **Height & Physical Standards:**
Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).
Should be physically fit with good eyesight and hearing.
* **Language Skills:**
Proficiency in English and local language(s). Additional languages are an advantage.
* **Other Requirements:**
* Good communication and interpersonal skills
* Customer-friendly attitude
* Ability to work in shifts, including weekends and holidays
* Well-groomed appearance
Experience
Fresher
No. of Openings
50
Education
Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Sc
Role
Ground Handling Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
HIG-87, Aliganj Main Rd, near Sahu Agencies Aliganj 226023