Ground Handling Job Vacancies in Kannur

- Coordinate the loading and unloading of cargo onto aircraft:Responsible for ensuring efficient and safe loading and unloading of cargo onto aircraft, following all safety and security protocols.- Track and monitor shipments to ensure timely delivery:Monitor the movement of cargo from origin to destination, proactively identifying and resolving any issues that may arise to ensure timely delivery.- Communicate with airlines, freight forwarders, and other stakeholders:Maintain effective communication with all parties involved in the transportation process to coordinate schedules, address any concerns, and provide updates on shipment status.- Prepare and maintain accurate documentation:Ensure all necessary paperwork is completed accurately and in a timely manner to facilitate smooth cargo operations and comply with regulations.- Handle customer inquiries and resolve complaints:Address customer inquiries regarding shipment status, delays, or any other issues promptly and professionally, striving to provide excellent customer service at all times.Skills and Expectations:- Excellent communication skills to interact with various stakeholders effectively.- Attention to detail to ensure accurate documentation and smooth cargo operations.- Ability to work under pressure in a fast-paced environment.- Basic computer skills for tracking shipments and maintaining records.- Willingness to work flexible hours, including evenings and weekends, as needed.

We are looking for 649 Air Ticketing Staff Posts in Kochi/Cochin, Trivandrum/Thiruvananthapuram, Kannur, Kozhikode/Calicut, Mangalore, Ranchi, Dibrugarh, South Sikkim, Darjeeling, Shillong, with deep knowledge in Air Ticketing, Ticket Booking, Customer Relationship, Ground Staff, Ground Hostess, Airport Ground Staff, Airline Ground Staff, Ground Staff Executive, Ground Handling Staff, Airport Ticketing, Airport Staff, Airport Executive and Required Educational Qualification is : 12th Pass

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

We are looking for 41 Vacancy in Airport Baggage Handling Staff Posts in Coimbatore, Madurai, Kolkata, Kannur, Mumbai, Indore, Mysore, Belagavi, Kadapa, Vadodara, with deep knowledge in Baggage Handler, Ground Handling Staff, Ground Staff, Airport Staff, Airport Operation, Airport Manager, Passport Checking Staff, Air Ticketing Executive, Front Desk Receptionist, Guest Relation Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

Ground Handling Staff are responsible for ensuring the efficient and safe handling of aircraft on the ground at airports. They assist in a variety of tasks to support the operations of airlines and ensure that flights depart and arrive on time. Some of the key responsibilities and skills required for this role include:- Assisting with aircraft parking and towing- Coordinating baggage handling and loading/unloading- Marshalling aircraft during takeoff and landing- Communicating with pilots and ground crew to ensure smooth operations

Job SummaryThe Air Ticketing Executive is responsible for handling airline reservations, ticket issuance, fare calculation, cancellations, and customer service. The role involves using Global Distribution Systems (GDS) to provide accurate bookings, resolve travel queries, and ensure customer satisfaction while following airline and regulatory policies. Key Responsibilities Ticketing & ReservationsCreate, modify, and manage PNRsIssue, reissue, revalidate, and cancel airline ticketsCalculate fares, taxes, and surcharges accuratelyHandle refunds and rescheduling requestsCheck flight availability, fare classes, and seat inventory System & GDS OperationsUse GDS systems such as Amadeus / Galileo / SabreUpdate booking details and passenger informationFollow airline reservation rules and ticketing proceduresMaintain accuracy in all system entries Travel Documentation & PoliciesVerify passports, visas, and travel requirementsExplain airline policies, baggage rules, and fare conditionsHandle special service requests (SSR) Customer Service & SalesRespond to customer inquiries via phone, email, or in personProvide professional travel advice and solutionsHandle complaints and resolve booking issues efficientlyUpsell ancillary services (meals, seats, baggage, insurance) Reporting & CoordinationMaintain booking records and transaction reportsCoordinate with airlines and internal departmentsMeet daily productivity and sales targets Required Skills & CompetenciesStrong knowledge of air ticketing & fare rulesHands-on experience with GDS systemsExcellent communication and customer service skillsHigh attention to detail and accuracyAbility to work under pressure and manage multiple bookings Education & Qualifications12th Pass / GraduateCertification in Air Ticketing / Travel & Tourism (preferred)GDS certification (Amadeus / Galileo / Sabre) preferredFreshers with strong aptitude may apply Work RequirementsWillingness to work rotational shifts, weekends, holidaysAbility to meet deadlines and performance targetsProfessional appearance and conduct

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

Position OverviewWe are seeking dedicated and detail-oriented Cargo Staff to join our ground operations team. The role involves handling cargo acceptance, storage, documentation, and loading/unloading activities to ensure safe and efficient cargo operations in compliance with airline and regulatory standards. Cargo staff play a vital role in supporting smooth logistics and timely cargo movement.Key ResponsibilitiesHandle cargo acceptance, verification, and processing in line with airline and IATA standards.Load and unload cargo, baggage, and mail safely using appropriate equipment.Ensure proper cargo identification, labeling, and segregation (perishable, hazardous, fragile, valuable).Maintain accurate cargo documentation including Air Waybills (AWB), manifests, and customs papers.Operate ground support equipment (forklifts, pallet jacks, ULDs, conveyor belts) safely and efficiently.Monitor cargo storage and warehouse operations to maintain order and safety.Assist with customs clearance procedures and ensure regulatory compliance.Ensure weight and balance distribution of cargo in accordance with aircraft load plans.Follow health, safety, and security protocols in all cargo handling operations.Coordinate with flight operations, ground handling teams, and freight forwarders to ensure timely cargo dispatch.Report irregularities, damaged goods, or security issues to supervisors.Required Skills & QualificationsHigh school diploma or equivalent (Bachelors degree preferred for supervisory roles).Prior experience in cargo, logistics, or ground handling (preferred but not always required).Knowledge of IATA/ICAO cargo handling and Dangerous Goods Regulations (DGR).Ability to operate ground support equipment (certification preferred).Basic computer literacy (MS Office, cargo tracking/reservation systems).Strong physical fitness for manual handling tasks.Good communication and teamwork skills.Attention to detail and commitment to safety standards.Ability to work in shifts, weekends, and under pressure.Preferred Skills (Nice to Have)Forklift / equipment operator certification.Multilingual communication skills for international operations.Familiarity with airline cargo systems (e.g., Cargospot, SkyChain, Hermes).Knowledge of cold chain handling (for perishable or medical cargo).