Full Time Job Vacancies in Shillong

Safety & Security: Conduct pre-flight checks of emergency equipment, demonstrate safety procedures, and manage onboard crises or evacuations.Customer Service: Greet passengers, assist with seating, and serve meals, drinks, and retail goods.Special Assistance: Offer personalized care to passengers with special needs, children, or elderly travelers.Administration: Complete safety reports and coordinate closely with the cockpit crew and fellow team membersHR SUMAN-9706082621

As a Ground Staff Supervisor in Shillong, you will play a vital role in ensuring the smooth operation of airport ground services. You will oversee a team responsible for various tasks and ensure that all activities are performed efficiently and safely.Key Responsibilities:- Team Management: Lead and supervise ground staff to ensure they follow all protocols and procedures while performing their tasks. This includes training new team members and ensuring ongoing staff development.- Operational Oversight: Monitor daily ground operations, including baggage handling, check-in processes, and boarding procedures. Ensure that all activities are conducted in a timely and efficient manner.- Customer Service: Interact with passengers to provide assistance and address any concerns. Promote a positive travel experience by ensuring that customer service standards are met.- Safety Compliance: Ensure adherence to safety regulations and guidelines. Conduct regular inspections and audits to maintain a safe working environment for staff and passengers.- Reporting: Prepare and submit daily operational reports to management. This includes any incidents, delays, or unusual occurrences during ground operations.Required Skills and Expectations:Candidates should possess strong leadership qualities and the ability to motivate a diverse team. Good communication skills are essential for interacting with passengers and coordinating with various departments. Previous experience is not mandatory, but a strong willingness to learn and adapt in a fast-paced environment is expected. Candidates must have completed at least the 10th grade and should be comfortable working in an office setting. Attention to detail and problem-solving skills will enhance effectiveness in this role.

We are seeking a dedicated Ground Staff Executive to join our team in Shillong. This role is perfect for freshers looking to start their career in the aviation and customer service industry.Key Responsibilities:- Customer Service: Provide excellent support to passengers, addressing inquiries and resolving issues to ensure a pleasant travel experience.- Check-in Assistance: Help passengers with the check-in process, including issuing boarding passes and ensuring proper documentation is in order.- Baggage Handling: Manage the loading and unloading of baggage, ensuring all luggage is handled with care and on time.- Documentation Verification: Verify travel documents and boarding passes to ensure compliance with airline policies and regulations.- Coordination with Team: Work closely with other ground staff, cabin crew, and airport authorities to ensure smooth operations and adherence to safety standards.Required Skills and Expectations:Candidates must have completed at least 10th grade and possess good communication skills in English and local languages. A friendly and approachable demeanor is essential, as well as the ability to work under pressure in a fast-paced environment. Attention to detail and a strong sense of responsibility are crucial for this role. Applicants should be open to flexible shifts, as working hours may vary. Strong teamwork skills and a customer-first attitude will greatly contribute to your success in this position.

We are looking for a dedicated Ground Staff Executive to join our team in Shillong, India. This role is ideal for fresh graduates or those with limited experience seeking to start their careers in the aviation industry.Key Responsibilities:1. Customer Service: Provide excellent service to passengers at the airport by assisting them with check-in, baggage handling, and boarding processes to ensure a smooth travel experience.2. Handling Documentation: Verify passenger tickets and identification documents, ensuring compliance with all airline regulations and procedures, to enhance safety and efficiency.3. Baggage Management: Assist in the efficient handling of passenger luggage, including loading, unloading, and directing bags to the correct destinations, maintaining a high level of organization.4. Communication: Act as a point of contact for passengers, addressing their inquiries and concerns in a friendly manner while providing relevant information about flight schedules and services.5. Team Collaboration: Work closely with other staff, including security and ground crew, to ensure seamless operations at the airport and support overall efficiency during peak times.Required Skills and Expectations:Candidates should have completed their 12th grade and possess strong interpersonal skills to effectively communicate with a diverse range of passengers. A positive attitude, attention to detail, and the ability to work in a fast-paced environment are essential. Punctuality and reliability are critical, as is a willingness to work flexible hours, including weekends and holidays. Being a team player is vital to ensuring the smooth functioning of airport operations.

As a Crew Member, you will play a vital role in ensuring customer satisfaction and smooth operations in our restaurant. You will assist in food preparation, serve customers, and maintain cleanliness in the dining area. This position is perfect for those starting their career and looking to gain valuable experience.Key Responsibilities:1. Customer Service: Greet and assist customers with menu selections, take orders, and ensure a pleasant dining experience. A friendly and approachable attitude is essential to make customers feel welcome.2. Food Preparation: Help in preparing ingredients and assembling food items according to set recipes and standards. Attention to detail in food presentation is important for maintaining quality.3. Cleaning Duties: Maintain cleanliness in work areas, including dining spaces, kitchen, and restrooms. Regular cleaning helps ensure a safe and tidy environment for both customers and staff.4. Team Collaboration: Work alongside fellow crew members to support each other during busy times. Effective teamwork is crucial for providing quick and efficient service.Required Skills and Expectations:Candidates should have a completed 12th grade education and be eager to learn. A positive attitude, strong communication skills, and the ability to work in a fast-paced environment are essential. Flexibility in working hours and a commitment to delivering excellent service will help you succeed in this role. Previous experience is not mandatory, but a desire to grow in the hospitality industry is encouraged.