FMCG Sales Executive Jobs

WE NEED FMCG EXPERIENCE BOY WHO KNOW THE SALES OF PRODUCT,Key ResponsibilitiesMarket Coverage & Route Execution: Visit assigned retail outlets, wholesalers, and supermarkets daily or weekly according to a planned route schedule.Order Generation & Target Achievement: Collect product orders, push for secondary sales, and ensure that assigned monthly and quarterly volume and value targets are met.Distribution Expansion: Identify and onboard new retail stores and distributors to continuously increase the brand's market reach.Merchandising & Visibility: Ensure products are well-placed on shelves, negotiate for better eye-level shelf space (planogram compliance), and set up eye-catching Point-of-Sale (POS) displays.Trade Marketing Execution: Implement promotional campaigns, discounts, and schemes in stores, and ensure retailers pass these offers along to consumers.Competitor Monitoring: Gather on-ground intelligence regarding competitor pricing, new product launches, and market trends, and report this back to management.Account Management: Track and process inventory orders, manage payments/collections, and resolve retailer complaints (e.g., damaged stock, expiries).

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu

We (K9hr Solutions, Hensi Daslani - HR Recruiter) are looking for a customer-focused Store Executive who will be responsible for managing day-to-day showroom operations while delivering an exceptional customer experience. The role involves assisting walk-in customers, coordinating sales activities, maintaining showroom presentation, and ensuring smooth operational execution. The ideal candidate should be well-presented, proactive, and passionate about delivering excellent service.

We are looking for a motivated FMCG Sales Executive in Jaipur to strengthen our sales team. The ideal candidate should have a B.B.A. degree and be enthusiastic about starting a career in sales within the fast-moving consumer goods sector.**Key Responsibilities:**- **Customer Engagement:** Establish and maintain relationships with potential and existing clients to drive product sales and ensure customer satisfaction.- **Sales Targets:** Meet or exceed monthly sales targets through effective selling strategies and proper planning to maximize revenue.- **Market Research:** Conduct market analysis to identify trends, customer preferences, and competitor activities, helping to refine sales strategies.- **Product Knowledge:** Gain an in-depth understanding of our products to effectively communicate benefits and features to customers.- **Reporting:** Prepare daily and weekly sales reports to track progress and highlight areas of improvement for management.- **Team Collaboration:** Work closely with marketing and logistics teams to ensure smooth order processing and delivery to clients.**Required Skills and Expectations:**Candidates should have strong communication and interpersonal skills to effectively engage with clients and colleagues. A basic understanding of sales principles, along with the ability to absorb new information quickly, is essential. A results-oriented mindset with a focus on achieving targets is crucial. Candidates must also be self-motivated, punctual, and organized, with a willingness to learn and adapt in a fast-paced environment. Being adept in using basic office software will be an advantage in this role.

We are looking for a dedicated Sales Executive to join our team in Hajipur. The ideal candidate will have 1 to 2 years of sales experience and a strong passion for delivering excellent customer service. This full-time position requires in-office work and is open to male candidates who have completed at least their 10th grade education. **Key Responsibilities:**- **Customer Engagement:** Interact with customers to understand their needs and provide suitable product recommendations, ensuring a positive shopping experience. - **Sales Achievement:** Aim to meet or exceed monthly sales targets by actively promoting products and closing deals effectively.- **Lead Generation:** Identify potential customers and generate leads through various marketing activities, contributing to the business's growth. - **Product Knowledge:** Maintain an in-depth knowledge of the products and services offered, allowing for effective communication and sales strategies.- **Feedback and Reporting:** Gather customer feedback and report on sales activities, helping to improve services and strategies.**Required Skills and Expectations:**Candidates should have excellent communication skills to interact effectively with customers and team members. A proactive attitude and a strong ability to persuade are important for successfully closing sales. Candidates must be goal-oriented, demonstrating a track record of achieving sales targets. A good understanding of customer service principles and a friendly demeanor will contribute to a positive customer experience. Basic numerical skills are required for processing sales transactions and managing cash efficiently.

- Managing and overseeing the FMCG department: The FMCG Manager will be responsible for leading and supervising the fast-moving consumer goods department, ensuring smooth operations and optimal performance.- Developing sales strategies: The candidate will need to create and implement effective sales strategies to increase revenue and market share in the FMCG sector.- Building and maintaining relationships with suppliers: It is crucial for the FMCG Manager to establish strong partnerships with suppliers to ensure seamless supply chain management and product availability.- Analyzing market trends: The candidate will be expected to stay updated on market trends, consumer behavior, and competitor activities to make informed decisions and drive business growth.- Monitoring inventory levels: The FMCG Manager will be responsible for monitoring and managing inventory levels to prevent stockouts and minimize excess inventory costs.- Strong leadership and communication skills: The ideal candidate should possess excellent leadership qualities to effectively manage a team and communicate with internal and external stakeholders.- Problem-solving abilities: The FMCG Manager should be able to identify issues, address challenges, and implement solutions in a timely and efficient manner to ensure the department's success.- Attention to detail: Strong attention to detail is essential in this role to ensure accurate data analysis, reporting, and decision-making processes and achieve business objectives. - Knowledge of FMCG industry: The candidate should have a good understanding of the FMCG sector, including market dynamics, consumer trends, and industry best practices to drive business success.

Requisition InformationJob DescriptionWho Can Apply12th pass or graduate with strong ambition to growFreshers or candidates with experience in Pharma / FMCG / Healthcare salesPassion for field sales, networking, and relationship buildingJob InformationField Sales Executive - GurugramRoles & ResponsibilitiesRepresent Diabexy in the assigned territoryBuild and maintain relationships with chemists and distributorsDrive product awareness and increase salesExecute on-ground activations and market development initiativesIf you interested, Share me your CV at. hrcps9@gmail.com8370014003

1. The candidate from Delhi NCR or Mumbai, 2.. Should have own bike / conveyance.2. The candidate must be good at English speaking and writing, with marketing or mechanical education background or experience,3. The candidate can travel Delhi NCR and / or Mumbai (respective place of posting), Sometimes visit out cities to meet customers from other city or attend exhibition,4) go out to search potential customer to promote our machines (field marketing), 6. Would be required to identify and visit corporate customers, get enquiry and try to get .5) send daily report and weekly report to manager based on visiting.6) send quotation to customer after getting inquiry , follow up enquiry till getting orders.

Job Responsibilities for Sales:1) Essentially a Sales / BD role where the incumbent is supposed to cater to direct queries that cometo us from various sources.2) Responsible for after-sales service for the clients addressed as a query.3) Generate new leads and help expand business PAN India Desired background.4) 1-10 years of experience in a sales & client service-driven organization.5) hotel sales/hospitality sales background will be preferred.6) Well-groomed with good communication skills.7) Strong understanding of sales as a skill & good attitude.8) High on service orientation.