Professional Communication Good Communication SkillsField ServiceConvincing Power
As a Field Officer, you will be responsible for engaging with micro, small, and medium enterprises (MSMEs), shopkeepers, and industrialists to promote and pitch MSME loans and lending opportunities. This role requires strong communication skills, as you will need to effectively convey information about loan products to diverse clients.Key responsibilities include meeting potential clients to discuss their financing needs, presenting loan options, and ensuring a clear understanding of the lending process. You will also gather necessary documentation and follow up with clients to facilitate loan approvals. Fieldwork and travel within Bathinda will be essential, so a valid driving license and a two-wheeler are required.To succeed as a Field Officer, you should possess excellent communication skills, be fluent in Punjabi and Hindi, and have a basic understanding of English. Being proactive and personable is crucial for building rapport with clients. Additionally, a willingness to learn and adapt in a dynamic environment is expected.This is a full-time position based in Bathinda, India, and involves working from the office during standard working hours. You will primarily be engaged in field activities, visiting potential clients as necessary.
Area/ Geography Mapping.Responsible for lane to lane/ Area mapping of Area/ Geography at regular intervals with the help of supervisor. Identify new sources in the allocated Area/ Geography and inform the progress to reporting manager during team huddle.Knowledge, Skills & Functional Competency Knowledge of the entire geography.Ability to plan and map the allocated geography into areas/lane to lane.Ability to use tools and resources to identify potential sources.Source Relationship Management. Responsible for managing the relationship with all sources assigned and identified by him in his geography/area.Knowledge Skills & Functional Competency Ability to understand the potential and ensure the expected LSR, SLR and MS of the source.Knowledge and ability to use various tools which can be utilized to improve relationship and ratios.Maintain ReportsResponsible for maintaining reports related to sales and all his activities in the prescribed format. Should maintain diary on daily basis in the prescribed format of activities.Knowledge, Skills & Functional CompetencyKnowledge of various reports to be maintained Ability to capture data in the prescribed formatAbility to understand and perform all functions of diaryChannel Partner RecruitmentResponsible for identification of channel partnersKnowledge, Skills & Functional CompetencyKnowledge of BSA empanelment process.Ability to identify the potential channel partnerAbility to identify whether the BSA falls within the norms and category defined.Team HuddleResponsible for attending team huddle on a daily basis as per the set processKnowledge, Skills & Functional CompetencyKnowledge of daily morning huddle processAbility to provide data in the prescribed format based on business requirements.Customer Relationship ManagementResponsible for enhancing the customer experience by developing and maintaining relationship with customers