Female Voice Process Jobs

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English or Telugu.* Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice process.Contact us Share your cv to infoabisha03@gmail.comPhone :9566837857

Job Title: Customer Care Executive, Night Shift (Voice Process)Company: Piezel Infotech LLPLocation: Plot No. 490-491, Udyog Vihar Phase III, Sector 20, Gurugram, Haryana 122016Employment Type: Full Time, Night ShiftSalary: 25,000 to 40,000 in-hand per monthIncentives: Up to 2,500 weekly and up to 10,000 monthlyJoining: Immediate joiners and freshers welcomeAbout the CompanyPiezel Infotech LLP is a customer support and business process services company based in Gurugram. We offer a supportive work environment with clear incentives for performance.Role OverviewWe are looking for confident, well-spoken Customer Care Executives for our night shift voice process. You will be the first point of contact for customers, resolving queries and delivering a professional service experience.Key ResponsibilitiesHandle inbound and outbound customer calls in a polite, clear and professional manner.Understand customer queries and provide accurate information and resolutions.Maintain call quality, process knowledge and adherence to company guidelines.Record call details and update customer information accurately in the system.Meet daily and weekly quality and productivity targets.Eligibility and SkillsMinimum qualification: 12th pass. Graduates and undergraduates are welcome.Prior experience in BPO or customer support is an advantage. Freshers can apply.Good communication skills: clear and confident spoken English and Hindi.Good customer handling: patience, politeness and the ability to resolve queries professionally.Active listening: understanding the customers concern fully before responding.Basic computer knowledge and willingness to work night shifts.Compensation and BenefitsIn-hand salary of 25,000 to 40,000 per month.Weekly incentive of up to 2,500 and monthly incentive of up to 10,000.Both-side AC cab facility.Provident Fund (PF).Health claim (medical insurance) facility.

Telecalling Executive - EMI Collections (Kolkata)Career Align Workforce is hiring Telecallers for an authorised BFSI partner (SBI, Bajaj Finserv, IDFC FIRST Bank, Tata Motors).* Role: Call retail loan defaulters, recover overdue EMIs, confirm payment dates, and guide customers on maintaining CIBIL scores.* Timings & Salary: 10:00 AM - 7:30 PM (Day Shift) 10,000 - 16,000/month + incentives.* Eligibility: 12th Pass or Graduate; fluent in Bengali & Hindi; freshers or experienced.* Fee: 100% Free Placement (Zero Candidate Fee).

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when requiredRequirementsGood communication skills in English or Telugu.Good listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

Job Title: Telecaller - Insurance & Loan ProcessCompany: SS Infotech Solutions Pvt. Ltd.Location: ChennaiJob Description: Make outbound calls, explain insurance and loan products, generate leads, follow up with customers, and achieve targets.Eligibility: 10th / 12th Pass / Any Degree. Freshers and experienced candidates can apply.Skills: Good communication, customer handling, and basic computer knowledge.Salary: As per company norms + incentives.

Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate

We are looking for a dedicated female Telecaller to join our team in Madurai, India. This part-time role is perfect for individuals with 0 to 6 years of experience and a minimum education of 12th grade. You will work from home, making calls to potential clients.nnKey Responsibilities:n- Making Outbound Calls: You will contact potential customers to promote our products or services, aiming to generate interest and set appointments.n- Providing Information: You should be able to clearly explain the features and benefits of our offerings, ensuring the customers understand what we provide.n- Handling Inquiries: Responding to questions and resolving any issues that customers may have during your calls is essential for fostering positive relationships.n- Maintaining Records: You will need to accurately log details of calls and interactions in our database, helping us track customer engagement effectively.n nRequired Skills and Expectations:nThe ideal candidate should have excellent communication skills, with the ability to speak clearly and persuasively. You should be comfortable using a computer and familiar with basic software for data entry. Punctuality and reliability are crucial, as you will be expected to adhere to a defined work schedule. Being friendly, patient, and having a positive attitude will help you build rapport with potential customers. A willingness to learn and adapt is also important for success in this role.

Handle incoming and outgoing calls with prospective customers.Generate leads and follow up with potential clients.Explain real estate projects, properties, pricing, and offers to customers.Schedule site visits and coordinate with the sales team.Maintain regular follow-ups with leads through calls and WhatsApp.Achieve assigned sales and lead-conversion targets.Maintain customer information and daily calling reports.Build and maintain good relationships with prospective clients.

Key ResponsibilitiesMake outbound calls to prospective customers to promote products and services.Handle inbound customer inquiries and provide accurate product information.Generate and qualify leads through telephonic conversations.Fix appointments and schedule meetings for the sales team.Maintain and update customer databases and CRM records.Follow up with potential customers and nurture leads.Achieve daily, weekly, and monthly calling and conversion targets.Handle customer objections professionally and effectively.Collect customer feedback and share insights with management.Ensure a high level of customer satisfaction and service quality.

We are seeking a dedicated Tele Caller to join our team in Chennai. This full-time position is suitable for fresh graduates or those with minimal experience, providing an excellent opportunity to start a career in telemarketing. The role requires a female candidate who is motivated and eager to succeed while working from home. nnKey Responsibilities:nn1. Conducting Calls: You will be responsible for making outbound calls to potential clients, introducing our services, and generating interest in our offerings.nn2. Customer Interaction: Engage with customers in a friendly and professional manner, answering their queries, and providing information to assist them in making informed decisions.nn3. Data Management: Maintain accurate records of calls made, customer interactions, and feedback to ensure effective follow-up and reporting.nn4. Meeting Targets: You will work towards achieving daily and monthly targets set by the management, which may include the number of calls made or leads generated.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess excellent verbal communication skills. A pleasant phone manner and the ability to engage with potential clients are crucial. Candidates should be self-motivated, organized, and willing to learn. Basic computer skills are necessary for managing data and following up with customers. A positive attitude and the ability to handle rejection gracefully will be important for success in this role.

Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.

Core Responsibilities and DutiesCustomer Interaction:Make or receive a high volume of calls daily to current or prospective clients.Communicate clearly and professionally, using pre-defined scripts or guidelines while maintaining a natural conversation flow.Explain product features, services, and pricing details in an easy-to-understand manner.Lead Generation & Sales:Identify customer needs and requirements through effective questioning and active listening.Persuade or convince customers to purchase a product, sign up for a service, or schedule a demonstration/appointment.Handle customer objections, queries, and grievances with professionalism and provide accurate solutions.Meet or exceed daily, weekly, and monthly call, lead, or sales targets.Data Management & Reporting:Accurately record the outcome of every call and note important conversation details in the CRM (Customer Relationship Management) system.Maintain and update customer contact lists and databases.Follow up with potential customers as per the agreed-upon timeline.Report daily activity and progress to the team supervisor or manager.Compliance & Product Knowledge:Stay thoroughly informed about all product and service offerings, staying abreast of updates and changes.Adhere strictly to company policies, call quality guidelines, and data protection standards.

Job Summary:The Telesales Executive will be responsible for initiating outbound calls to potential and existing customers to promote our [products/services], generate leads, nurture prospects, and close sales over the phone. This role requires strong communication, persuasion, and negotiation skills, a resilient attitude, and the ability to consistently achieve sales targets while providing excellent customer service.Responsibilities:Outbound Sales Calls: Make a high volume of outbound calls to a targeted database of leads or existing customers, effectively pitching our [products/services].Product/Service Promotion: Clearly and compellingly articulate the features, benefits, and value proposition of our [products/services] to prospective clients.Lead Qualification & Nurturing: Qualify leads by understanding customer needs, pain points, and budget. Nurture prospects through the sales funnel via consistent follow-ups.Sales Target Achievement: Consistently meet or exceed daily, weekly, and monthly sales targets, conversion rates, and call metrics.Customer Relationship Management: Build rapport and maintain positive relationships with customers, ensuring a professional and courteous interaction at all times.Objection Handling: Skillfully address customer objections, concerns, and questions, providing accurate information and overcoming resistance to close sales.Data Management: Accurately record all call details, customer information, sales activities, and outcomes in the CRM system or designated software.Follow-up: Conduct timely follow-up calls to prospects who showed interest, sent inquiries, or requested additional information.Cross-selling/Up-selling: Identify opportunities to cross-sell or up-sell additional products/services to existing customers when appropriate.Market Feedback: Gather customer feedback and market intelligence during calls and share insights with the sales and marketing teams for continuous improvement.Compliance: Adhere strictly to company sales processes, scripts (while maintaining a natural conversation), quality standards, and ethical guidelines.

Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.

Roles and Responsibilities* Handle outbound customer calls.* Respond to customer queries in a professional manner.* Provide accurate information about products and services.* Maintain customer records and update call details.* Resolve customer issues or escalate them when required.*Qualifications** Freshers can apply* Experienced candidates with tele-calling/customer support is an added advantage*Requirements** Good communication skills in English * Good listening and customer handling skills.* Basic computer knowledge and MS Office skills.* Willingness to work in a voice processContact usmail : infoabisha03@gmail.comphone :9566837857

We are seeking a motivated and friendly Female Tele Caller to join our team in Tirunelveli. This is a full-time position that allows you to work from home. The ideal candidate will be responsible for communicating with potential customers, providing information about our services, and assisting in lead generation.nnKey Responsibilities:nn1. Customer Communication: Reach out to potential customers via phone calls to introduce our products and services. Maintain a polite and helpful tone to create a positive impression.nn2. Information Gathering: Collect relevant information from prospective clients and accurately record it in our database for future reference and follow-up.nn3. Lead Generation: Identify and qualify potential leads by engaging with callers and understanding their needs. Schedule appointments for further discussions with the sales team.nn4. Customer Support: Address customer inquiries and provide necessary information about services. Ensure customer satisfaction by resolving any issues that may arise during the conversation.nn5. Reporting: Maintain daily records of calls made, responses received, and potential leads generated. Provide reports to the supervisor as needed.nnRequired Skills and Expectations:nnCandidates should have completed their 12th grade and possess strong communication skills, both verbal and written. A friendly and approachable demeanor is essential for engaging with customers effectively. The ability to work independently from home and manage time efficiently is necessary. Previous experience is not required, making this an excellent opportunity for freshers eager to begin their career in tele-calling.