Roles and Responsibilities
Handle outbound customer calls.
Respond to customer queries in a professional manner.
Provide accurate information about products and services.
Maintain customer records and update call details.
Resolve customer issues or escalate them when required
Requirements
Good communication skills in English or Telugu.
Good listening and customer handling skills.
Basic computer knowledge and MS Office skills.
Willingness to work in a voice process.
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Tech/B.E)
Role
Voice Process Executive
Industry Type
Call Centre / BPO / ITES / LPO
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face Interview Location
2nd floor , SM Arcade complex,Thiruvananthapuram main road,Marthandam