203

Female Voice Support Jobs

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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • Female
  • Noida Sector 63
Outbond Calls Marketing Customer Care Customer Support BPO Operations Domestic BPO Voice Process BPO Voice Customer Manager BPO Sales Call Center Basic Computer Skills BPO Good Communication Skills Non Voice
We are seeking a dedicated BPO Customer Support Executive to join our team in Noida Sector 63. This is a full-time role suitable for fresh graduates or those with less than a year of experience. The ideal candidate will provide excellent customer service in a supportive environment.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels to address inquiries, resolve issues, and provide accurate information regarding products and services.nn2. Troubleshooting: Assist customers in identifying and solving problems, ensuring a smooth and satisfactory experience.nn3. Record Keeping: Maintain detailed records of customer interactions, including inquiries, complaints, and resolutions, to enhance service quality and efficiency.nn4. Feedback Collection: Gather customer feedback and suggestions to identify areas for improvement and enhance overall service delivery.nnRequired Skills and Expectations:nnThe ideal candidate should have completed their 12th grade and possess effective communication skills, both spoken and written. A pleasant and patient demeanor is essential for interacting with customers. We expect the candidate to be a quick learner, able to adapt to new processes, and work collaboratively with the team. Proficiency in basic computer operations is necessary for handling customer inquiries and maintaining records. An ability to work in a fast-paced environment while maintaining a positive attitude is essential for this role.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Punit Nagar Rajkot
Customer Relationship Customer Support BPO Voice Good Communication Skills Cold Calling
K9HR SOLUTIONS, Varsha Dabhi(HR Recruiter - Mo. No. 9099970515 Email ID: hr07@K9hr.com) is looking for motivated Customer Support Executive to join our team in Punit Nagar, Rajkot. This is an excellent opportunity for female candidates who are recent postgraduates or have limited work experience to kickstart their careers in customer service.nnAs a Customer Support Executive, you will be responsible for assisting customers with their inquiries, providing product information, and resolving any issues they may encounter. Your role will be vital in ensuring customer satisfaction and maintaining a positive company image.nnKey responsibilities include:nn1. Customer Assistance: Respond promptly to customer queries via phone, email, or in person, offering solutions and guidance to enhance their experience.nn2. Issue Resolution: Identify and troubleshoot customer problems efficiently, ensuring that issues are resolved to the satisfaction of the customer.nn3. Product Knowledge: Stay updated on product features and services to provide accurate information during customer interactions.nn4. Documentation: Maintain detailed records of customer interactions and transactions, ensuring that all necessary information is accurately entered into the system.nnRequired skills and expectations include:nn- Strong communication skills, both verbal and written, to effectively engage with customers.n- A positive and friendly attitude to create a welcoming atmosphere for clients.n- Basic problem-solving abilities to identify customer needs and propose suitable solutions.n- Willingness to learn and adapt to new challenges while working in a fast-paced environment.nnThis role is full-time and requires candidates to work from the office in Rajkot. If you are passionate about customer service and eager to develop your skills, we encourage you to apply.
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BPO Telecaller Fresher (Female)

BrightFuture RPD Hiring Solutions

  • 0 - 2 yrs
  • Noida Sector 10
Outbound Sales Communication Skills Convincing Skills Customer Handling Lead Generation Sales Hindi Communication Customer Relationship Marketing Outbound Calling Corporate Marketing b2b Marketing Customer Care Customer Support Sales Process BPO Non Voice Cross Selling BPO Sales Call Center Domestic BPO Cold Calling Telesales
Company Name: Bright Future RPD Hiring SolutionsLocation: Sector 10, Noida, Uttar PradeshSalary: 14,000 - 18,000 per month + IncentivesQualification: 12th Pass or AboveExperience: Fresher & ExperiencedGender: FemaleWorking Days: 6 Days a WeekWeek Off: Sunday FixedInterview Timing: 12:00 PM - 4:00 PMJoining: Immediate Joiners PreferredJob DescriptionBright Future RPD Hiring Solutions is hiring female candidates for an Outbound Sales Telecalling Process in Noida.Key Responsibilities- Make outbound calls to potential customers.- Explain products and services.- Generate leads and follow up with customers.- Maintain call records and customer details.- Achieve daily and monthly sales targets.Required Skills- Good communication and convincing skills.- Confidence in speaking with customers.- Positive attitude and willingness to learn.Apply NowInterested candidates can apply with their updated resume. Shortlisted candidates will be contacted for further interview details.Recruitment Consultancy: Bright Future RPD Hiring Solutions
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  • Fresher
  • 2.8 Lac/Yr
  • Female
  • Electronic City Bangalore
Customer Relationship Customer Support BPO Voice Good Communication Skills
Role Dedicated Customer Support in a World-Class Work EnvironmentPosition summaryThe fulfilment by an insurer of its obligation to receive, investigate and act on a claim filed by an insured. It involves multiple administrative and customer service layers that includes review, investigation, adjustment (if necessary), remittance or denial of the claim.Roles and responsibilities:Understand the basic professional standards and established procedures, policies before taking action and making decisions.Processing claims and handling calls, as per the process guidelines.Adhering to the service level and understanding Quality & Auditing parameters.Assume responsibility for work and coordinating efforts.Meeting assigned productivity goals.Adhere to attendance and punctuality norms.Acquiring knowledge & skills of related areas of the process.Interpersonal relationship at work with peers, supervisors and should not have any recorded instance of misconduct.Eligibility Criteria:Should be flexible to work in US Night Shifts and Rotational Shifts10+2,10+3, Any Graduates, and are eligible to applyMax age Limit - 26 YearsNOTE : No BE/B.Tech No Post GraduationBenefits:Two-way cab facility5-day work week with 2 weekly offsAttractive incentives and performance-based rewardsNight shift allowanceMedical insurance& Life insurance5-STAR rated infrastructureBest Way to Apply:We encourage walk-ins (sagility Ground Floor, Surya wave tech park electronic city phase 1) or you can directly call the recruiter:Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Please be cautious of any individual or organization claiming otherwise.Role: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Any Graduate
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Jobs by Popular Location

  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Tiruvannamalai
Customer Relationship Telephone Handling Customer Care Inbound Calls Customer Service Cold Calling BPO Voice Domestic BPO Customer Handling Customer Support Good Communication Skills
Strong analytical and problem-solving skillsExcellent attention to detail and accuracyProficiency in accounting principles and practicesExperience with accounting software and systemsExpert in MS Office tools like MS Excel, MS Word etc.Roles and Responsibilities:-Checking order quantity, pricing & discounting, accurate product specifications as per customer requirements.Inquiry register maintenance and follow up.Debtors collection plan.Debtors follow up , variance and report.Complaints reports.Education & Experience:-Should have a Bachelor Degree.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nagercoil Kanyakumari
Outbound Calling Voice Process Basic Computer Skills Voice Support
Roles and ResponsibilitiesHandle outbound customer calls.Respond to customer queries in a professional manner.Provide accurate information about products and services.Maintain customer records and update call details.Resolve customer issues or escalate them when required.RequirementsGood communication skills in English or TeluguGood listening and customer handling skills.Basic computer knowledge and MS Office skills.Willingness to work in a voice process.
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  • 0 - 3 yrs
  • 1.0 Lac/Yr
  • Female
  • Konnagar Hooghly
Good Communication Convincing Power Voice Support BPO Call Center Outbound Calling Telecommunication Voice Process
We are seeking a dedicated Tele Counselor to join our team in Konnagar, Hooghly. This full-time position is ideal for female candidates with 0 to 3 years of experience and a minimum educational qualification of 10th pass. nnAs a Tele Counselor, you will play a vital role in assisting individuals through phone consultations and providing them with the information they need.nnKey responsibilities include:nn- Conducting Calls: You will make outbound calls to potential clients, providing them with information about our services and addressing their queries.n- Counseling: Offer guidance and support to clients based on their needs while maintaining a professional and empathetic approach.n- Record Keeping: Document important details from each call and maintain accurate records to ensure smooth follow-up and service delivery.n- Collaborating with Teams: Work closely with other departments to ensure that clients receive the best support and resources available.nnRequired skills and expectations include:nn- Strong communication skills are essential for effectively conveying information and ensuring a positive experience for clients.n- An empathetic demeanor is crucial for understanding and addressing the concerns of clients.n- Basic computer skills for maintaining records and using software applications relevant to the job.n- A willingness to learn and adapt to new processes to stay updated with company offerings and improve client interactions. nnCandidates who meet these criteria are encouraged to apply and become an essential part of our team.
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  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Hapur
Motivating Skill Outbound Calling Marketing Communication Domestic BPO Voice Process Cold Calling Convincing Power Outbound Sales Negotiation Skills Inbound Voice Support Calling BPO Call Center Computer Skills Telemarketing BPO Sales
We are seeking a dedicated Tele Caller to join our team in Hapur, India. This full-time position requires a female candidate with 1 to 3 years of experience and a minimum education of 12th pass. In this role, you will connect with potential customers through phone calls, presenting our products and services effectively. Your primary responsibility will be to generate leads, follow up on inquiries, and help streamline customer communications. Key Responsibilities include:1. Calling Potential Customers: You will reach out to leads and introduce them to our offerings, aiming to understand their needs and how our products can assist them.2. Handling Inquiries: You will respond to customer queries promptly and professionally, ensuring that all questions are answered to provide clarity and maintain interest in our services.3. Recording Feedback: Documenting customer responses and feedback will be crucial for maintaining accurate records and enhancing our marketing strategies.4. Achieving Sales Targets: You will strive to meet assigned targets by effectively managing your communication and follow-up strategies with potential clients.Required skills and expectations for this role include excellent communication skills, a confident phone manner, and the ability to build rapport with customers. You should be organized and able to manage multiple calls and tasks efficiently. A positive attitude and a passion for sales are essential for success in this position.
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Tele Caller (Female)

Dainik Jobs Placement

  • 1 - 2 yrs
  • 2.3 Lac/Yr
  • Surat
Microsoft Excel Marketing Communication Voice Support English
We are seeking a dedicated and enthusiastic female Tele Caller to join our team in Surat, India. The ideal candidate will have 1 to 2 years of experience in a similar role and will be responsible for making outbound calls to potential clients.Key Responsibilities:- Conduct Outbound Calls: Reach out to a list of potential clients to present our products and services, ensuring to follow scripts while being cordial and engaging.- Lead Generation: Identify and qualify leads by gathering relevant information and assessing the needs of potential clients.- Maintain Customer Relationships: Manage follow-up calls and emails to build rapport with clients, answer their queries, and address any concerns they may have.- Record Keeping: Document call details, update client databases, and maintain accurate records of interactions to track progress and improve strategies.- Collaborate with Team: Work closely with the sales and marketing teams to share insights and contribute to the overall strategy of reaching business goals.Required Skills and Expectations:- Strong Communication Skills: The candidate must possess excellent verbal communication skills, ensuring clarity and professionalism during calls.- Persuasive Abilities: Ability to engage prospects and persuade them effectively while managing objections with confidence.- Team Player: The role requires collaboration with team members, so a cooperative and supportive attitude is essential.- Time Management: The ability to manage time efficiently to handle multiple calls and follow-ups.- Adaptability: Willingness to learn and adapt to changing processes and feedback to improve performance continuously.
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  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Nagercoil Kanyakumari
Tele Marketing Tele Sales Officer Telesales Representative B2B Sales B2b Marketing Customer Support Marketing Marketing Communication Online Sales Voice Process
## Tele Sales Executive - Nagercoil Branch*Company:* Trend Line Media*Location:* Nagercoil - Work from Office*Job Type:* Full-Time*About Trend Line Media*Trend Line Media provides *Promotion Videos, Voice Over, Graphic Designing, and Digital Marketing services* to small and medium-sized business owners.*Job Responsibilities** Call customers from the data provided by the company.* Explain our services clearly to potential customers.* Follow up with interested customers.* Convert enquiries/leads into customers.* Maintain good customer relationships and achieve sales targets.*Requirements** Good communication skills.* Basic knowledge of Tamil and English.* Confident and positive attitude.* Freshers can apply.* Sales/telecalling experience is an added advantage.*What We Provide** Customer data/leads will be provided by the company.* Work from office.* Salary + attractive incentives.* Friendly working environment.
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  • 1 - 6 yrs
  • Kishangarh Ajmer
Microsoft Excel Voice Process Voice Support Calling Typing Skills Tele Sales
We're Hiring - TelecallerCompany: RMS StonexLocation: Kishangarh, RajasthanPosition: TelecallerAbout the RoleRMS Stonex is looking for an enthusiastic and confident Telecaller to join our growing team. If you have good communication skills and enjoy interacting with customers, we'd love to hear from you.ResponsibilitiesHandle inbound and outbound customer calls.Explain company products and services to customers.Follow up with potential clients and generate leads.Maintain customer records and call reports.Coordinate with the sales team for customer requirements.Resolve basic customer queries professionally.Build and maintain positive customer relationships.Requirements:Good communication skills in English.Basic computer knowledge (MS Office, Email, Excel).Positive attitude and customer-friendly approach.1 Year ExperienceJob TypeFull-TimeOffice-BasedLocation:Kishangarh, RajasthanApply Now:9929546645info@rmsstonex.inJoin RMS Stonex and Build Your Future!Good People. Great Work. Brighter Future.Work Location: In person
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Nashik
Microsoft Excel Motivating Skill Phone Banking Outbound Calling Marketing Communication KPO Voice Process Presentation Skills Negotiation Skills Cold Calling Convincing Power Outbound Sales English BPO Sales Voice Support
Key ResponsibilitiesMake outbound calls to prospective and existing customers.Receive inbound calls and address customer inquiries professionally.Explain products, services, offers, and promotions to customers.Generate and qualify leads for the sales team.Follow up with customers regarding inquiries, appointments, or payments.Maintain accurate records of customer interactions and call outcomes.Achieve daily, weekly, and monthly calling targets.Resolve basic customer concerns and escalate complex issues when required.Update customer information in CRM or database systems.Ensure compliance with company policies and communication standards.
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  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Female
  • Motihari East Champaran
Customer Relationship Customer Support Technical Services Voice Process
As a Customer Associate, you will play an important role in ensuring customer satisfaction and providing assistance during their shopping experience. Your main responsibilities will include:- Customer Service: Greet and assist customers who visit the store, answering their questions and ensuring they have a pleasant experience. Your friendly approach will help build lasting customer relationships.- Product Knowledge: Familiarize yourself with the products offered in-store to provide accurate information and recommendations to customers. This will help customers make informed decisions and enhance their shopping experience.- Sales Support: Help in promoting sales and offers to customers, encouraging them to take advantage of deals. Your efforts can directly influence the stores sales targets.- Inventory Management: Assist in organizing and maintaining the stores inventory. Keeping shelves stocked and products displayed neatly is crucial for a positive customer experience.- Feedback Collection: Gather customer feedback about their shopping experience and any suggestions they may have. This feedback is valuable for improving the stores services.Candidates for this position should:- Be female and have completed at least the 12th grade.- Have excellent communication and interpersonal skills to interact with customers effectively.- Be eager to learn and adapt quickly to a fast-paced retail environment.- Show initiative and a positive attitude, contributing to a team-oriented work environment.No prior experience is necessary; fresh candidates are welcome.
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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Female
  • Mahadev Nagar Hadapsar Pune
Excellent Communication in English Hindi and Marathi. Strategic Communication Customer Management Voice Support Good Communication
The Customer Coordinator is responsible for providing excellent customer service, handling enquiries, processing orders, coordinating with the operations team, and ensuring a smooth customer experience from order placement to delivery.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Tiruchirappalli
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Inbound Process Inbound Calls Domestic BPO Domestic Voice Process
We are looking for a motivated and friendly Customer Care Executive to join our team. This role is ideal for freshers who have completed their 12th grade and are eager to start their career in customer service. The position is full-time and allows you to work from home, providing flexibility while you assist our customers.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers to answer questions and provide information about our products and services.- Resolve Customer Issues: Identify and address any problems customers face, guiding them through solutions to enhance their experience.- Maintain Customer Records: Document all interactions with customers accurately in our system to ensure a complete history of communication for future reference.- Provide Feedback to Management: Share insights from customer interactions with the management team to help improve services and customer satisfaction.- Follow-up with Customers: Reach out to customers after issues have been resolved to ensure they are satisfied and to gather feedback.Required skills and expectations:- Strong communication skills in both spoken and written formats to effectively assist customers.- A positive attitude and a patient approach to handling customer inquiries and complaints.- Basic computer skills to manage customer information and navigate necessary software.- Ability to work independently while maintaining a strong focus on customer satisfaction.- Female candidates are preferred for this position.
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  • Fresher
  • Anna Nagar Chennai
Voice Process Sales Process Domestic BPO Customer Support
We are seeking a motivated BPO Telecaller to join our team in Anna Nagar. This position is perfect for freshers looking to start their careers in the business process outsourcing sector. The ideal candidate will be female and should be ready to work full-time in an office setting.Key Responsibilities:- Making Calls: Reach out to potential clients or customers to promote services and gather feedback, ensuring effective communication throughout.- Handling Inquiries: Respond to customer questions and concerns, providing accurate information and resolving issues to enhance customer satisfaction.- Data Entry: Maintain and update customer information in the database, ensuring that all records are accurate and current for future reference.- Following Scripts: Use given scripts and guidelines during calls to maintain consistency and clarity in messaging.- Reporting: Document call outcomes and maintain logs to assist the management in analyzing telemarketing efforts and improving strategies.Required Skills and Expectations:- Communication Skills: Strong verbal communication skills are essential for effectively addressing customer needs and promoting services.- Listening Skills: Active listening abilities are crucial for understanding customer inquiries and responding appropriately.- Team Player: Willingness to work collaboratively with colleagues to achieve team goals and maintain a positive work environment.- Adaptability: Openness to learning and adapting to new processes and technologies in a dynamic work setting.- Basic Computer Knowledge: Familiarity with computer systems and data entry processes to accurately manage customer information.
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  • Fresher
  • 3.5 Lac/Yr
  • Female
  • Anna Nagar Chennai
Domestic BPO Sales Process Customer Support Voice Process
We are looking for a dedicated BPO Telecaller to join our team in Anna Nagar, Chennai. This full-time role is ideal for fresh graduates who want to start their career in the BPO industry. Key Responsibilities:1. Customer Interaction: Engage with customers through phone calls, addressing inquiries, and providing relevant information about our services.2. Lead Generation: Identify potential customers and update leads in our database while ensuring proper follow-up for conversions.3. Problem Resolution: Listen to customer concerns and provide appropriate solutions, escalating issues when necessary to maintain customer satisfaction.4. Reporting: Maintain accurate records of calls and customer interactions in our system to track performance and follow-up actions.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Tamil, paired with a friendly and professional demeanor. The ideal candidate is a quick learner with a positive attitude and the ability to handle multiple tasks efficiently. Basic computer skills are necessary, along with the capability to navigate through various software applications. We expect candidates to work full-time from the office and demonstrate a commitment to continuous learning and improvement in customer service techniques. A team-oriented mindset and the ability to thrive in a fast-paced environment are essential for success in this role. CONTACT : SOWMIYA - 9551550768
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  • 0 - 2 yrs
  • Female
  • Mahmoorganj Varanasi
Motivating Skill Marketing Communication Presentation Skills Voice Process BPO Call Center Telesales Telemarketing Voice Support Calling Tele Sales Convincing Power Cold Calling
We are looking for a focused and motivated female Tele Caller for our office located in Mahmoorganj. The ideal candidate should be a 12th pass with 0 to 2 years of experience in telecalling.Key Responsibilities:- Make Outbound Calls: You will be responsible for calling potential customers to promote our products or services, ensuring clear communication and engagement.- Provide Information: You will answer questions from customers and provide detailed information about our offerings, helping them understand the benefits.- Maintain Records: You will maintain accurate records of calls, customer interactions, and feedback in our system to ensure follow-up and track performance.- Achieve Targets: You will work towards meeting daily and monthly calling targets set by the management, contributing to the overall success of our sales team.- Build Customer Relationships: You will establish rapport with customers and listen to their needs, ensuring a positive experience that may lead to repeat business.Required Skills and Expectations:The candidate should have good verbal communication skills to convey information clearly. A basic understanding of customer service principles is essential. You should be self-motivated, with a positive attitude and the ability to work well in a team environment. Attention to detail is important for maintaining accurate call records. Familiarity with basic computer skills will be beneficial for entering data and using telecommunication software efficiently.
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  • Fresher
  • 12.0 Lac/Yr
  • Female
  • Adajan Surat
Lead Generation Customer Support Voice Process Direct Sales
Key Responsibilities:Make outbound calls to prospective or existing customers.Answer inbound customer calls professionally.Explain products or services and address customer questions.Generate leads and convert inquiries into sales.Follow up with customers regarding products, payments, or appointments.Maintain accurate customer records and update databases.Meet daily, weekly, or monthly calling and sales targets.Handle customer complaints and escalate issues when necessary.Build and maintain positive customer relationships.Required SkillsGood verbal communication skills.Strong listening and interpersonal skills.Basic computer knowledge and typing skills.Confidence and persuasion abilities.Patience and problem-solving skills.Ability to work under targets and deadlines.
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  • 1 - 7 yrs
  • Nagarbhavi Bangalore
Kannada Telecaller English Voice Process Calling Voice Support
Welcome and onboard newly registered drivers on the ROUNDZ platform.Contact drivers after registration and guide them through the onboarding process.Assist drivers in uploading documents and completing profile verification.Follow up with drivers to ensure they come online and actively accept trips.Provide support to drivers facing issues with the mobile application.Educate drivers about platform features, incentives, earnings, and best practices.Maintain regular communication with active and inactive drivers.Resolve driver queries and escalate technical issues to the concerned team when required.Maintain accurate records of driver interactions and follow-up activities.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Hapur
Clinet Handling Customer Relationship CRM Marketing Communication Customer Handling CRM Sales Cold Calling Convincing Power Voice Process Client Retention Customer Support Communication Skills Basic Computers Outbound Calling
Calling /Tele caller*Hero Globe Agencies preet vihar acchega hapur is hiring energetic individuals to join our sales team in Hapur, Uttar Pradesh.Walk-In Interview: Sunday to friday Interview Timings: 11:00 AM to 2:00 PMWhat to Bring: Updated Resume (CV),Aadhar card ,Pan cardQualification: 12th pass or Graduate
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  • Fresher
  • 0.8 Lac/Yr
  • Female
  • Hyderabad
Customer Relationship Customer Care Customer Service Customer Support Customer Communication Call Center Domestic BPO Inbound Process Inbound Calls Voice Process Customer Management Customer Handling
As a Customer Care Executive based in Hyderabad, you will play a crucial role in ensuring customer satisfaction through effective communication and support. We are looking for dedicated female candidates who are recent school graduates and ready to engage with customers in a friendly manner.Key responsibilities include:1. Responding to Customer Inquiries: You will handle and respond to customer questions via phone, email, or chat, providing solutions or information clearly and politely.2. Resolving Issues: When customers face problems, you will assist them in finding solutions quickly and effectively, ensuring a positive experience.3. Maintaining Records: You will keep track of customer interactions and update records in our system, ensuring that all information is accurate and current for future reference.4. Providing Product Information: You will assist customers by giving them detailed information about our products or services, helping them make informed decisions.Required skills include strong communication abilities and a friendly attitude, as well as patience and empathy to handle various customer emotions. You should also possess basic computer skills for data entry and navigation of various software tools. Additionally, being a quick learner and ready to adapt to new challenges is vital for success in this role. Overall, we seek individuals who are committed to delivering excellent customer service and enhancing customer relationships.
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  • Fresher
  • 0.9 Lac/Yr
  • Female
  • Vijayawada
Customer Service Customer Support Customer Care Call Center Customer Relationship Customer Handling Complaint Handling Inbound Calls Customer Centric Customer Communication Customer Management Domestic BPO Domestic Voice Process Domestic Call Center
We are looking for a dedicated Customer Care Executive to join our team. This remote position is ideal for freshers who have completed their 12th grade. The role requires effective communication and a positive attitude towards assisting customers.Key Responsibilities:- Respond to Customer Inquiries: Handle customer questions and provide accurate information about products and services via phone, email, or chat.- Resolve Issues: Assist customers in resolving their complaints and concerns promptly, ensuring a high level of customer satisfaction.- Maintain Customer Records: Keep detailed records of customer interactions and follow up on pending issues to ensure resolution.- Provide Product Information: Educate customers about product features and usage to help them make informed decisions.- Collaborate with Team Members: Work with other departments to address specific customer needs and improve service quality.Required Skills and Expectations:- Strong verbal communication skills are essential for interacting effectively with customers.- Good listening skills to understand customer concerns and respond appropriately.- Basic computer skills, including familiarity with email and chat platforms.- A friendly and patient demeanor to build rapport with customers.- Ability to work independently in a remote setting, demonstrating self-motivation and discipline.- Flexibility to manage a varied workload and adapt to changing priorities, ensuring excellent customer service at all times.
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