Female Sales Administration Jobs

We are seeking a motivated and enthusiastic Sales Executive to join our team in Bhattakufer. The ideal candidate will have a passion for sales and a desire to meet customer needs. Key Responsibilities:- Customer Engagement: Interact with potential and existing customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- Sales Strategy Implementation: Assist in developing and executing sales strategies to meet daily, weekly, and monthly targets, contributing to overall business growth.- Market Research: Conduct research to identify trends and opportunities in the market, helping the team stay competitive and informed.- Product Knowledge: Acquire a deep understanding of the products or services offered and be able to communicate their features and benefits effectively to customers.- Reporting: Maintain accurate records of sales activities, customer interactions, and leads through our CRM system, ensuring data integrity for effective analysis.Required Skills and Expectations:- A Bachelors degree in fields such as B.A., B.B.A., or any other relevant area is preferred.- Strong communication and interpersonal skills to build rapport with clients and work collaboratively with the team.- Basic understanding of sales principles and customer service practices, even with limited experience.- Ability to work in a fast-paced environment and stay focused on achieving targets.- A proactive attitude towards learning and self-improvement, as well as the willingness to adapt to new challenges. Candidates who meet these criteria and are eager to grow in their sales career are encouraged to apply.

We are looking for a motivated and skilled Boutique Manager - Sales with 2 to 3 years of experience to lead our boutique in Namchi, South Sikkim. The ideal candidate will be responsible for driving sales, managing staff, and ensuring an excellent customer shopping experience.Key Responsibilities:1. Sales Management: Oversee daily sales operations, set sales targets, and implement strategies to achieve and exceed those goals. You will analyze sales data to identify trends and areas for improvement.2. Team Leadership: Recruit, train, and manage boutique staff. You will be responsible for creating a positive work environment, encouraging teamwork, and fostering staff development.3. Customer Service: Ensure high standards of customer service are maintained. Engage with customers, address their needs, and handle any complaints effectively to enhance their shopping experience.4. Inventory Management: Monitor stock levels and manage inventory. You will coordinate with suppliers to ensure the boutique is well-stocked with high-quality products.5. Visual Merchandising: Plan and execute attractive product displays that align with the brand's image. Ensure the boutiques layout is inviting and aesthetically pleasing to attract customers.Required Skills and Expectations: Candidates must possess a graduate degree and have a strong understanding of retail sales. Excellent communication, interpersonal, and leadership skills are essential. The ideal candidate should also be organized, detail-oriented, and capable of multitasking in a fast-paced environment. A passion for fashion and an ability to work collaboratively within a team are crucial for success in this role.

A sales coordinator manages administrative tasks, tracks sales goals, and bridges the gap between the sales team, internal departments, and clients. They are essential for smooth order processing, client communication, and overall sales efficiency.Experience : Min 1 YearRequirement : Experience in coordinating with sales team, should be well versed in computer knowledge, should be able to make P.I, Quotations etc.Location - Phase 1 Industrial Area PanchkulaRequired Skills & QualificationsOrganization & Detail: Strong ability to track multiple orders and deadlines without errors.Technical Proficiency: Experience with CRM software (e.g., Salesforce, HubSpot), ERP systems, and MS Office (especially Excel).Communication: Excellent verbal and written communication skills to handle client relations and internal team alignment.Problem Solving: Quick thinking to resolve logistics issues, delivery delays, or customer disputes.Education & Experience: Typically requires a bachelor

Job Description - Customer Support ExecutiveCompany: Sharas Venture Private Limited (Graciss Menstrual Care)Location: Coimbatore, Tamil NaduDepartment: Customer SupportReports To: Customer Support Manager / Operations ManagerAbout the RoleWe are looking for a customer-focused and enthusiastic Customer Support Executive to deliver exceptional service to our customers across phone, email, WhatsApp, website, and e-commerce platforms. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and ensure a seamless customer experience while maintaining high service standards.Key ResponsibilitiesCustomer SupportRespond to customer inquiries through phone, email, WhatsApp, website chat, and social media.Provide accurate product information and usage guidance.Resolve customer complaints promptly and professionally.Escalate complex issues to the appropriate department.Maintain high customer satisfaction through timely support.Order ManagementProcess customer orders received through the website, WhatsApp, and marketplaces.Track shipments and provide delivery updates.Coordinate with logistics partners for dispatch and delivery.Handle order modifications, cancellations, returns, exchanges, and refunds.E-commerce SupportSupport customers purchasing through Shopify, Amazon, Flipkart, Meesho, and other online platforms.Monitor order status and ensure timely fulfillment.Coordinate with warehouse and dispatch teams to resolve order-related issues.Customer Relationship ManagementMaintain accurate customer records in the CRM system.Follow up with customers to ensure issue resolution.Build long-term customer relationships and encourage repeat purchases.Collect customer feedback and share improvement suggestions with management.Sales SupportAssist customers in selecting suitable products.Promote ongoing offers, subscriptions, and combo packs.Support upselling and cross-selling opportunities.Coordinate with the sales team for bulk and distributor inquiries.Documentation & ReportingMaintain records of customer interactions and complaints.Prepare daily and monthly customer support reports.Track complaint resolution time and customer satisfaction metrics.Ensure all customer information is accurately updated.QualificationsBachelor's Degree in any discipline (BBA, B.Com, BA, B.Sc, BCA, or equivalent).1-3 years of experience in Customer Support, Customer Service, Call Centre, E-commerce Support, or FMCG.Fresh graduates with excellent communication skills may also apply.Required SkillsTechnical SkillsCustomer Relationship Management (CRM)Shopify Order ManagementE-commerce SupportMicrosoft ExcelMicrosoft WordGoogle WorkspaceData Entry & DocumentationWhatsApp BusinessEmail ManagementSoft SkillsExcellent Communication SkillsActive ListeningCustomer-Centric ApproachProblem SolvingComplaint ResolutionPatience & EmpathyTime ManagementMultitaskingAttention to DetailTeamwork & CoordinationKey Performance Indicators (KPIs)Customer Satisfaction (CSAT) ScoreFirst Response Time (FRT)Average Resolution Time (ART)Number of Customer Queries ResolvedOrder Processing AccuracyReturn & Refund Resolution TimeCustomer Retention RatePositive Customer FeedbackCRM Data AccuracyUpselling & Cross-selling PerformanceSalary18,000 - 25,000 per month (Based on experience and qualifications)Employment DetailsEmployment Type: Full-TimeExperience: 1-3 YearsIndustry: FMCG / Manufacturing / Consumer Goods / E-commerceWork Location: Coimbatore, Tamil Nadu