Inbound Calls Female Jobs in Patna

We are looking for a dedicated and skilled Receptionist Cum Computer Operator to join our team in Patna. The ideal candidate should have 1 to 3 years of experience and a minimum educational qualification of 12th pass. This full-time position requires a female candidate who will work from the office.**Key Responsibilities:**- **Answering Phone Calls:** Manage incoming calls, greet callers, and direct them to the appropriate department, ensuring excellent customer service.- **Managing Front Desk:** Welcome visitors and clients at the reception area, providing them with necessary assistance and information about the company.- **Data Entry:** Input and update data accurately into computer systems, ensuring that all records are kept up-to-date.- **Handling Correspondence:** Sort and distribute incoming mail and messages, and prepare outgoing mail, contributing to smooth communication within the office.- **Scheduling Appointments:** Assist in managing schedules by coordinating appointments and meetings for staff, enhancing overall operational efficiency.- **Maintaining Office Supplies:** Keep track of office supplies and order them as needed, ensuring that the front desk is always well-stocked.**Required Skills and Expectations:**- Proficient in computer applications such as MS Office, including Word and Excel, to handle data entry and documentation effectively.- Excellent communication skills, both verbal and written, to interact with clients and colleagues clearly and professionally.- Strong organizational skills to manage multiple tasks efficiently and maintain the reception area and records in an orderly manner.- Ability to work independently and collaboratively in a team environment, demonstrating a positive attitude.- Detail-oriented approach to ensure accuracy in data handling and customer interactions.

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment

SKILLS- good communication, Lead generation, SalesJOB RESPONSIBILITIES- Lead generation, inbound and outbound calls, Counselling the student.