Female Customer Support Specialist Jobs

Job Summary We are looking for highly skilled Customer Service Executives to focus on client reactivation and relationship management. The role involves engaging with existing and inactive clients, understanding their needs, reintroducing services, and ensuring a smooth customer experience. Strong communication skills are essential, and we are offering a competitive salary package for candidates who excel in this area.Key ResponsibilitiesMake outbound calls to reconnect with inactive clients and reintroduce services.Handle inbound queries with professionalism and empathy.Identify client needs and provide tailored solutions.Schedule follow-ups and maintain strong client relationships.Ensure customer satisfaction and contribute to retention targets.Adhere to call center scripts, processes, and compliance protocols.Required Qualifications & SkillsHigh School, Diploma, Degree, or equivalent.Excellent verbal communication skills in English (mandatory).Strong listening, persuasion, and interpersonal skills.Basic computer knowledge and ability to work with CRM tools.Positive attitude, customer-first mindset, and ability to work in a fast-paced environment.What We OfferHigher salary packages for candidates with outstanding communication skills.Fixed salary + incentives.Performance bonuses.

What You'll Do :* Engage HNW's, Celebrities & Elite Investors.* Speak with high-net-worth individuals and investors.* Qualify & nurture Leads* Identify, qualify, and guide serious buyers to exclusive properties.* Schedule Private Property Tours* Arrange and coordinate personalized site visits for affluent clients.What We Look For :* Confident communicators* Make impactful connections with Ahmedabad's elite.* Persuasive & Sales-Driven* Strong ability to influence and close luxury deals.* Passion for Luxury Real Estate* Keen interest in exclusive, high-ticker properties.

Job description:We are hiring Senior Customer Support for our Retail Organization.Designation : Customer Support AssociateWe are currently hiring for Hindi-Speaking Customer Care Representative to join our team. Candidates must possess excellent communication skills in Hindi and be available for immediate joining.REQUIREMENTS:Education: Graduation or Post Graduation preferredMandatory Language Skills: Must be fluent in Hindi, English, Tamil and Telugu.Preferred Skills: Ability to communicate in an additional regional language is a strong advantage and in Customer sales / Retail / Customer SupportExperience: Welcoming Experienced and Fresher candidates with up to 1 year of Voice Process experience.Must be available to commit to a 6-day work week and demonstrate flexibility regarding shifts/scheduling.Join Date: Immediate joining is required.Kindly contact HR - Samuel Arumugam - 9962396546Job Types: Full-time, PermanentBenefits:Food providedHealth insurancePaid sick timeProvident FundGreetings from Wedtree Group of Companies

We are looking for a motivated Customer Support Executive with strong communication skills to handle customer interactions via voice and chat processes. The ideal candidate will be responsible for providing excellent support, resolving customer queries, and encouraging customers to share reviews about our products.Key ResponsibilitiesHandle incoming and outgoing customer calls in a professional manner.Respond to customer queries and issues via chat support promptly and effectively.Provide accurate product information and solutions to ensure customer satisfaction.Guide and assist customers in troubleshooting product-related issues.Build rapport with customers and ensure a positive customer experience.Politely encourage and convince satisfied customers to share their feedback and product reviews.Document all interactions and maintain records of customer communication.Collaborate with internal teams to resolve escalated issues.RequirementsProven experience in customer support (voice and chat process).Excellent verbal and written communication skills in English / Hindi (additional languages are a plus).Strong listening and problem-solving skills.Ability to handle difficult conversations with patience and empathy.Basic knowledge of CRM tools or ticketing systems is preferred.Willingness to work in rotational shifts if required.Positive attitude and customer-first mindset.Preferred QualificationsAbility to multitask and work in a fast-paced environment.Strong persuasion skills to encourage customers to leave genuine reviews.

Key Responsibilities 1. Lead Generation and Revenue Conversion: Conduct outbound calls to potential clients, presenting advertising opportunities available on our digital screens. Identify and qualify leads, turning inquiries into confirmed bookings. Negotiate advertising packages and close deals to achieve revenue targets. 2. Inbound Call Management: Respond to inbound inquiries, providing information about advertisement slots, pricing, and campaign customization. Assist clients in selecting the most suitable advertising options for their needs. 3. Relationship Building: Develop and nurture strong relationships with clients to encourage repeat business. Offer tailored solutions that align with client goals, ensuring satisfaction and long-term partnerships. 4. Advertisement Coordination: Collaborate with internal teams to ensure timely placement of advertisements and seamless execution of campaigns. Monitor and confirm that advertisements are displayed correctly and according to client specifications. 5. Reporting and Documentation: Maintain detailed records of calls, leads, bookings, and client feedback in the CRM system. Prepare reports on sales performance, client engagement, and revenue growth. Requirements Proven experience in customer service, sales, or lead generation roles. Excellent communication, persuasion, and negotiation skills. Ability to manage high call volumes and multitask effectively. Familiarity with CRM systems and sales tracking tools. A proactive and goal-oriented approach to generating revenue.

Position: Customer Care Specialist Become a Caring Friend for Habuilds CommunityDepartment: OperationsLocation: Nagpur/ Remote (with future offline event opportunities)If interested, apply with your updated Resume, Cover Letter and a passport size photo.Key Responsibilities:Well-being Support:Act as a primary point of contact for members regarding personal, emotional, and health related concerns.Offer emotional support and guidance to individuals in need, maintaining a compassionate and non-judgmental approach.Provide practical advice and solutions to improve overall well-being, work-life balance, and mental health.Query Management:Respond to queries and concerns in a timely and empathetic manner via email, phone, or chat.Provide clarification and guidance on wellness and Community programs, and initiatives, especially those related to member wellness and support.Ensure effective communication with members, listening to their concerns and addressing them in a constructive manner.Operational Support:Assist with coordinating events and initiatives that promote member well-being and community-building activities.Support in the development and implementation of wellness programs and initiatives, both remote and offline.Track and manage feedback from participants, ensuring that programs are meeting their objectives and addressing concerns.Offline Event Management (Future Role):In the near future, take on the responsibility of managing offline events, including logistics, coordination, and on-the-ground support.Collaborate with the other team to plan, organize, and execute in-person eventsEnsure smooth operations during offline events, handling any concerns or issues that arise during the events.Documentation & Reporting:Maintain confidential records of interactive sessions, employee well-being feedback, and wellness program data.Provide regular updates to management on Member well-being trends, concerns, and program effectiveness.

Job Description Receive incoming repair services call and align the technician visit to the location for repairs after customer appointment Inbound and Outbound calls to the customer for repair services and status update Co-ordinate with the technician for on-site repair status and estimates Making calls to the customer and update on the repair status of the equipment Data entry of all repair stop cases in google sheet and update details on timely basis Co-ordinate with internal team members for repair call assignment and deciding route map of the technician for visitRequirements Job Location Andheri East, Mumbai MaharashtraQualification Minimum GraduateExperience Minimum 3 years in customer supportLanguage Hindi, Marathi, English (other language shall be good)

The Customer Order Processing and Support Specialist is responsible for confirming customer orders, ensuring accuracy in order details, and coordinating with the logistics team for timely dispatch and tracking. They handle customer queries, providing prompt and effective resolutions to ensure a smooth and satisfactory experience. This role demands strong communication, attention to detail, and a customer-first approach.

WE NEED AN OFFICE ASSISTANT/ CUSTTOMER SUPPORT EXECUTIVE. JOB DOES NOT HAVE ANY TARGET AND SALARY WILL BE FIXED. FRESHERS PREFERABLE

Job Title: Customer Support SpecialistCompany: EasyLeadzLocation: WFHJob Type: Full-TimeSalary: 25-35K per month plus annual bonus.Job Description:EasyLeadz is seeking a talented and customer-focused Customer Support Specialist to join our team. The successful candidate will be responsible for providing excellent customer service and support to our clients, ensuring that their needs are met and their issues are resolved in a timely and professional manner.Responsibilities: Provide excellent customer service and support to our clients through various channels, including email, phone, and chat. Ensure that all client inquiries and issues are resolved in a timely and professional manner. Build and maintain strong relationships with our clients by providing them with personalized and attentive service. Communicate with the internal teams to ensure that client needs are met and issues are resolved. Work with the sales team to identify opportunities to upsell and cross-sell our products and services to existing clients. Maintain accurate and up-to-date records of all client interactions and issues.

Join Our Team as a Escalation Specialist at Digi2L!Are you passionate about home appliances , quality service and making a meaningful impact? If so, Digi2L is the place for you. We are an early start-up with a vision to unlock India's potential in the preloved appliance market. Our innovative Customer Ready, Price Ready, Payment Ready approach simplifies gadget disposal and offers optimal value. Through our Smart Buy & Smart Sell initiative, customers effortlessly sell preloved appliances and enjoy a guaranteed buyback of new items within 5 years.About the Role:Step into a critical position at Digi2L, where you will play a key role in addressing client and customer concerns, managing escalations, and ensuring a seamless experience. You will be responsible for handling escalations related to products or services, resolving problem tickets, and collaborating with upper management to address customer issues effectively. Join us in delivering exceptional customer satisfaction and streamlining operations.Location: Chakala, AndheriNote: If you are not located in Mumbai, we kindly request you not to apply as this position necessitates immediate joining.Responsibilities:Manage and respond to customer escalations via calls and emails.Utilize expertise to provide effective solutions to customer queries and complaints.Handle high-level escalations, queries, and feedback on behalf of the company and senior stakeholders.Provide excellent customer service to ensure customer satisfaction.Resolve customer inquiries and complaints promptly and professionally.Desired Candidate Profile:6 months customer service - escalation specialist experienceBachelor's in related field preferredStrong organizational and active listening skills.Proficiency in conflict resolution and problem-solving.Energetic and positive work attitude.Thrive in fast-paced multitaskingTech-savviness a plusExperience in executive management support.Proficiency in Microsoft Office Suite,

iENERGIZER Hiring For Premium Process.To provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfill all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Only Graduate Fresher & under graduate with 9 month experience.2. fresher and experience can apply.3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process is a must.4. Comfortable with 24x7 shift.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Location : NoidaSalary : 15k to 50k CTC.For more details you can connect on below contact numberContact Person:( Directly share me the cv on whatsapp)timing : 10 am till 8 pm.

e purpose of the job is to support the quantitative and qualitative development of proprietary titles as well as partnership journals.

Profile - Business DevelopmentQualifications - any graduateExperience - Min 6 months in outbound sales

This position is responsible for handling queries of company products through consumer sampling and telephone follow-up. In addition, this position provides superior customer service, troubleshooting, and coaching to end-users that enable the group to meet the metrics of the company strategy. Main focus for a outbound specialist is to be an expert at handling the difficult period first 12 months post discharge and ensure patients get through this phase without problems and hence switch product. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Handled escalation chats from the customers across the United States and provided appropriate assistance by following up with concerned departments via Phone, Chat and email medium. If applicable, works with clinical contacts to promote consumer programs Operates computer-based contact/database management program and accurately completes account/prospect records or profiles Own weekly/monthly/quarterly/yearly consumer data analysis (product wise, hospital, rep wise and region wise)

Black Riders Production LLPWe at Black Riders Production LLP, Head Office Located at MG Road, Ghitorni, New Delhi. Looking for Experienced FEMALE CUSTOMER CARE EXECUTIVE for INBOUND CALLS only such as to Take Care/ Handle / Solve customers queries, issues day to day basis related to services & products providing by company. We are coming into new online ( mobile & web app based ) business venture, which would be complete online based application, so for this new business venture, we would be requiring multiple FEMALE CUSTOMER CARE EXECUTIVES who can handle INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Requirements: Experienced Customer Care Female Executive. Having at least 2-3years of Handling INBOUND CALLS of customers. Knowledgeable, English Fluent having Good Communication Skills. Handling INBOUND CALLS day to day basis, such as to Take Care / Solve customer queries & issues related to services and products providing by company.Job Location : Head Office, MG Road, Ghitorni, New Delhi.Timings:9am to 7.30pm ( Mon to Sat ) Contact Further for Detail Discussions :Black Riders Production LLP

Job DescriptionJob descriptionTelesales Representative responsibilities include:Contacting potential customers to inform them about a product or service using scriptsAnswering questions about products or the companyAsking questions to understand customer requirements and close salesJob briefWe are looking for an enthusiastic Telesales Representative to contribute to generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.ResponsibilitiesContact potential customers to inform them about a product or service using scriptsAnswer questions about products or the companyAsk questions to understand customer requirements and close salesDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve the companys reputationGo the extra mile to meet sales quota and facilitate future salesKeep records of calls and sales and note useful informationRequirementsGood knowledge of relevant computer and telephone systemsAbility to learn about products and services and describe/explain them to prospects.Excellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaintsJob Types:Full-time, Walk-InSalary: 10,000.00 To 15,000.00 per monthSchedule:Day shiftExperience:total work: 1 year (Preferred)Sales: 1 year (Preferred)Language:Hindi (Preferred)English (Preferred)Work Remotely:No

The candidate is responsible for customer engagement and sales

Opening for Females. Hiring Langauge Candidates. Marathi, Tamil, Malayalam, Kannada, Tullu,