Female Customer Support Engineer Jobs

We are looking for 10 Customer Support Engineer Posts in Delhi, Jawaharnagar(GujaratRefinery) Rajkot, Mysore Banglore Highway, Pune, Ahmedabad, Gurgaon, Punjabi Bagh, Delhi, Punjab Mata Nagar, Ludhiana, work from home with deep knowledge in Communication, Typing, Customer Support and Required Educational Qualification is : 12th Pass, 10th Pass call at 7984748267 or whatsapp me your resume only females

We are currently seeking motivated individuals to join our dynamic team as Service Coordinators. This role offers an exciting opportunity to contribute to the growth and success of our sales efforts in the field of smart solutions. The Service Coordinator will play a crucial role in supporting our sales team by providing essential administrative and operational assistance.Role and Responsibilities:Co-ordinating for post service activities like delivery confirmation, engineer planning, installation scheduling, Complaint calls, Replacements or any other service call.Day to day reporting to service head for all cases.Liasoning between other departments and the client to provide the service most suitable to the clients needs, cost and time restraints.Over the phone, handle the installation procedure and any complaints.Create a stock report and make the necessary updates.Stay up-to-date on product knowledge and technical solutions to provide informed supportManage and prioritize workflows to ensure timely resolution of service requests.Coordinate service requests from customers, including scheduling, dispatching, and follow-up.Identify and pursue lead generation opportunities to drive new business growth.Requirements:Bachelor's degree in Electronics or Electrical Engineering, Business Administration, Marketing or a related field.1-2 years of experience in a customer-facing role, service coordination or customer support role in IFPDs, UPS industry prefer female candidates.Excellent communication, interpersonal, and problem-solving skills.Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.Strong knowledge of electronic products and Smart Education technology Solutions (desirable).Strong attention to detail and accuracy.Strong customer service skills, with the ability to empathize with customers and resolve issues effectively.Join ONFINITY TECHNOLOGIES and be part of a forward-thinking team dedicated to delivering innovative smart solutions to educational institutions. Apply now and embark on an exciting career journey with us!

Handling Inside sale activities. Warranty-related issues to resolve on time of all customers. Handling for demo material which is issued to employees. Making weekly report and send to all Sales Engineers. Material follow up with HQ. Dispatch related queries for export shipments. Arranging materials to customers on time. Maintain sales orders data in the system

This is a full-time on-site role for a Customer Support Representative. As a Customer Support Representative, your responsibilities will include addressing customer inquiries and concerns via phone, email, and in-person, and ensuring customer satisfaction. You will also be responsible for troubleshooting and resolving issues related to customer orders, managing orders, and tracking shipments.QualificationsExcellent communication and customer service skillsProven experience in customer support and customer satisfactionAbility to troubleshoot and resolve customer issuesFamiliarity with customer service software, databases, and toolsBachelor degree in business administration, communication, or a related field is preferredRelevant experience in the jewelry industry is a plus.Industry - Luxury Goods & JewelryEmployment Type-Full-time

To manage the executions of daily activities related to customer & sales support such as Order Processing, OA, Quotation, PI and sales order. Execution of the customer complaints recording & responding to enquires and follows up actions thereby as per the set response time. Control and monitor materials issued for customer trials and follow up actions. Leads Assignment Payment follow up Quotation Follow up Inspection of Materials prior to dispatch Enquiry follow up Answering phone calls Timely response to OA, PI, SO, Quotation, Customer Complaints and Enquires received over phone, email , fax etc Answering phone call and attending visitors. Customer Database Management

Job Profile:Grow business for assigned Products/Services by doing various income producing activities & achieve target.Educational Qualification:- Diploma/Bachelor in EngineeringResponsibilities:- Understand Technical Features & Application of Product Category/Make assigned.- Customer Relationship building: Mailers, Broadcast, Calls for Assigned make/services- Ensure Timely action on the Lead received/generated by Team/You.- Ensure techno-commercial offer is sent to client within the stipulated time- Proactively develop new application, solution & upgrading to the latest technology.- Achieving growth and given sales targets.- Lost Order & Competition Data Analysis- Post Offer Action & Follow up- Processing of Orders to Supplier & Post Order Follow up- Maintaining Stock Level & Review every month- Payment Collection Follow-up- Prepare and circulate marketing material like flyers, posters, blogs, articles, application notes- Update Products details on website, b2b portals- Submit Report to management as instructed.- Participate in any company related activity assigned by management if not mentioned otherwisePreferred Skills:- Basic Electrical/Instrumentation Knowledge- Know-how of Various Engineering Practices & terminology- Working knowledge of MS Office, ExcelPreference:- Willingness to work for long term to handle Sales & Marketing- Ready to learn about new products & solutions on their own- Experience as a Customer Support EngineerSalary:- No bar for Right Candidate

prepare quotations , updating field engineers reports in system, AMC follow up, pm scheduling, coordination field engineers daily activities, interaction with clients.

Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.