Bcom Female Jobs in Pune

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : Hinjewadi Position Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.Benefits : Paid Sick TimeWork Location: In person

As an Accountant, you will play a vital role in managing financial records and ensuring accuracy in our accounting processes. We are looking for a female graduate with 0 to 2 years of experience, located in Pimple Gurav, Pune.Key responsibilities include working with Tally software for financial transactions, ensuring accurate documentation, and completing filing tasks. You will also use Excel for various accounting purposes, which may include data entry, reporting, and analysis. A willingness to learn new techniques and tools is essential, as you will develop your skills in this dynamic role.To succeed in this position, you must have a solid understanding of accounting principles and be proficient in using Tally and Excel. Strong attention to detail and organizational skills are necessary to manage documentation and maintain orderly filing systems. Additionally, effective communication skills will help you collaborate with team members and understand company policies.This is a full-time office-based position, and you will be expected to work regular office hours. Candidates must be comfortable with the responsibilities outlined and be enthusiastic about advancing their accounting knowledge. If you are looking for a stable role where you can grow and make an impact, this opportunity is perfect for you.

Company: IM-PACT - The Centre of Communication Job Type:Full-Time / Part-Time Experience: Freshers and Experienced Candidates Welcome Qualification: Any Graduate (No specific degree required)About the RoleIM-PACT is looking for enthusiastic and confident Public Speaking & Communication Skills Trainers who are passionate about helping students develop confidence, communication skills, and effective self-expression.Key Responsibilities- Conduct engaging public speaking and communication skills sessions for students from Nursery to Grade 12.- Teach storytelling, presentation skills, voice modulation, body language, articulation, and confidence-building.- Plan interactive activities, role-plays, group discussions, and speech exercises.- Encourage students to participate actively and overcome stage fear.- Assess student progress and provide constructive feedback.- Maintain a positive, supportive, and engaging learning environment.Skills Required- Good verbal communication and presentation skills.- Confidence in speaking and interacting with children and teenagers.- Strong interpersonal skills and a positive attitude.- Creativity, patience, and enthusiasm for teaching.- Willingness to learn and grow as a professional trainer.Eligibility- Freshers are welcome to apply.- No specific graduation degree is required.- Candidates with teaching, tutoring, public speaking, or training experience will have an added advantage.Why Join IM-PACT?- Opportunity to build a career in communication and soft skills training.- Training and professional development opportunities.- A creative and growth-oriented work environment.- Opportunity to make a meaningful impact on students' confidence and communication abilities.Apply Now!Interested candidates can contact us at 8356029480.Join IM-PACT and help shape confident communicators and future leaders!

We are looking for a skilled Tele Caller to join our team in Wakad, Pune. The ideal candidate will have 1 to 2 years of experience and must be a graduate. This role is suitable exclusively for female applicants and requires working from the office.Key Responsibilities:1. Making Outbound Calls: You will reach out to potential clients and customers by phone to introduce our services and gather information.2. Lead Generation: Your role will involve identifying and qualifying potential leads through effective communication and by understanding client needs.3. Customer Follow-up: You will follow up with existing leads and clients to ensure satisfaction and facilitate additional sales opportunities.4. Updating Records: Maintaining accurate and detailed records of all calls made, responses received, and any commitments or actions required.5. Team Collaboration: Working closely with other team members to share information and strategies for improving sales and customer engagement.Required Skills and Expectations:The ideal candidate should possess strong communication skills, with a good command of the local language and English. The ability to listen actively and express ideas clearly is essential. You should be comfortable with phone-based communication and possess strong interpersonal skills. Candidates should demonstrate a proactive approach to problem-solving and the ability to work in a target-driven environment. A positive attitude and a commitment to achieving results are crucial.

Core Responsibilities Visitor Management: Greet clients, vendors, delivery drivers, and auditors warmly and professionally. Issue visitor safety passes, security badges, and personal protective equipment (PPE) reminders. Maintain strict visitor logs and sign-in/sign-out registries for plant safety compliance. Communication Handling: Answer, screen, and route incoming multi-line phone calls to appropriate departments (e.g., production, logistics, quality control, HR). Take clear, accurate messages and relay urgent notifications to plant floor or management staff. Sort and distribute incoming mail, courier packages, and freight delivery slips. Administrative & Plant Support: Coordinate with all departments.. Maintain inventory of front office and breakroom supplies, placing reorders as necessary. Assist Human Resources with scheduling interviews, entry-level applicant tracking, or new-hire orientation paperwork. Perform basic clerical duties including filing, photocopying, data entry, and maintaining logs.Key Requirements & Skills Education: Any bachelor degree.. Experience: 1 to 7 years of front-desk or administrative experience, preferably in a corporate or industrial/manufacturing setting. Technical Skills: Proficiency in MS Office Suite (Word, Excel, Outlook) and experience operating multi-line phone systems and office machinery (printers, scanners). Soft Skills: Strong verbal and written communication skills, high attention to detail, professional demeanor, and the ability to multitask in a fast-paced environment.

Job ResponsibilitiesGenerate new business leads and develop new customer relationships.Handle sales of computers, laptops, desktops, accessories, hardware and IT services.Understand customer requirements and suggest suitable products and solutions.Follow up with existing and potential customers for sales opportunities.Prepare quotations and coordinate with customers until order closure.Maintain regular communication with customers through calls, WhatsApp and email.Achieve monthly sales targets.Maintain customer and sales records.Coordinate with the technical/service team for smooth customer support.Visit corporate offices, manufacturing companies and other businesses when required.Develop long-term relationships with customers and identify repeat-business opportunities.RequirementsMinimum 1 year of sales experience preferred.Good communication and interpersonal skills.Basic computer knowledge is required.Knowledge of computers, laptops, hardware and IT products will be an advantage.Good convincing and negotiation skills.Self-motivated and target-oriented.Ability to work independently as well as in a team.Employment DetailsPosition: Sales ExecutiveExperience: 2+ YearJob Type: Full-TimeLocation: Bhosari, PuneOnly for FemaleApply Now: 9767421511 shreeyogcomputers.pune@gmail.comShreeyog ComputersReliable IT Services for Corporate Offices, Manufacturing Industry, IT Companies & More

Job Responsibilities:* Basic knowledge of Journal Entries and accounting principles.* Hands-on knowledge of Tally ERP 9.* Perform day-to-day accounting and data entry.* Maintain purchase, sales, receipt, payment and journal entries.* Basic knowledge of GST and GST-related accounting.* Basic knowledge of TDS and TDS accounting.* Prepare and maintain Bank Reconciliation Statements (BRS).* Maintain proper records and supporting documents for accounting transactions.* Assist in routine accounting, reconciliation and statutory compliance activities.Required Skills:* Good knowledge of basic accounting.* Working knowledge of Tally ERP 9.* Basic understanding of GST & TDS.* Good Excel and data-entry skills.* Accuracy and attention to detail.* Ability to handle day-to-day accounting activities independently.

As an Assistant Human Resource, you will play a crucial role in supporting the HR department and ensuring smooth operations within the organization. Your responsibilities will include various tasks that enhance the employee experience and contribute to the organization's overall success.Key Responsibilities:- Recruitment Support: Assist in the recruitment process by posting job openings, screening resumes, and scheduling interviews to help find the right candidates for the organization.- Employee Onboarding: Facilitate the onboarding process for new hires, ensuring they receive the necessary training and information to acclimate to the company culture.- Employee Records Management: Maintain and update employee records accurately and securely, ensuring compliance with company policies and legal regulations.- Assist in Performance Management: Help in coordinating performance reviews and feedback sessions to ensure employees receive constructive guidance for their professional development.- HR Policy Implementation: Support the roll-out of HR policies and procedures, ensuring employees understand and adhere to the guidelines.- Employee Engagement Initiatives: Participate in employee engagement programs and events to foster a positive workplace culture.- Responding to Employee Queries: Act as a point of contact for employees regarding HR-related queries, providing timely and accurate information.To succeed in this role, candidates should possess a bachelors degree in fields such as B.B.A, B.Com, Bachelor of Hotel Management, B.Pharma, B.Sc, or B.E. Strong communication skills, attention to detail, and the ability to work collaboratively within a team are essential. The ideal candidate should also demonstrate a proactive attitude towards problem-solving and have a keen interest in human resources. Previous experience in an HR role is preferred.

We are looking for a knowledgeable and enthusiastic Tally Trainer to join our computer training institute. The candidate will be responsible for delivering practical and industry-oriented training in Tally Prime, Accounting, GST, and computerized accounting to students and working professionals.

As an Accounts Supervisor, you will play a crucial role in managing the accounting team and ensuring accurate financial reporting. Your primary responsibilities will include:- Supervise Accounting Team: Oversee the daily operations of the accounts department, ensuring that all team members are performing their tasks efficiently and accurately.- Prepare Financial Reports: Generate monthly and annual financial statements, including balance sheets and profit & loss statements, to provide management with insights into the companys financial health.- Manage Accounts Payable and Receivable: Monitor and ensure timely payments to vendors and timely collection from clients to maintain healthy cash flow.- Conduct Audits: Prepare for internal and external audits by ensuring all financial records are complete and compliant with regulations.- Mentor Junior Staff: Provide guidance and training to junior accounts staff, helping them develop their skills and improve their performance.- Maintain Financial Records: Ensure that all financial transactions are recorded accurately in the accounting software and that supporting documentation is maintained.To excel in this role, candidates should have a degree in B.A, B.Com, or B.Sc. You should have 2 to 7 years of experience in accounting, with strong attention to detail and accuracy. Excellent communication and leadership skills are essential, along with proficiency in accounting software. A proactive approach to problem-solving and the ability to work collaboratively in a team environment are also important. Female candidates are preferred for this position, and the job requires working from the office in Narhe.

As an Office Accountant, you will play a crucial role in managing the financial operations of our office. Your responsibilities will include:- Maintaining Financial Records: Keep accurate and up-to-date records of all financial transactions, ensuring they align with company policies and accounting standards.- Preparing Financial Statements: Generate monthly, quarterly, and annual financial statements, providing insights into the companys financial health.- Processing Invoices: Handle the invoicing process, ensuring timely billing to clients and prompt payment of invoices from vendors.- Managing Payroll: Process employee payroll and maintain records. Ensure all deductions and taxes are accurately calculated and reported.- Assisting with Budgeting: Support the preparation of budgets by collecting and analyzing financial data, helping to set financial goals for the office.- Conducting Audits: Assist in internal audits by providing necessary documentation and reports for compliance checks.- Communicating with Vendors and Clients: Liaise with vendors and clients regarding payments, resolving any discrepancies in a timely manner.To succeed in this role, you should have a basic understanding of accounting principles and practices. Strong analytical skills and attention to detail are essential. You must be organized and capable of managing multiple tasks efficiently. Proficiency in accounting software and Microsoft Excel is preferred. You should also possess good communication skills and be able to work collaboratively in a team environment. A graduate degree in B.B.A or B.Com is required for this full-time position.

We are looking for a dedicated Telecalling Executive to join our team in Viman Nagar, Pune. The ideal candidate will have 1 to 2 years of experience in telecalling and must be a graduate. This role is exclusively for female candidates and requires working in the office full time.Key Responsibilities:1. Making Calls: You will reach out to potential clients via phone to provide information about our products and services. Your ability to communicate clearly will help generate interest.2. Customer Interaction: Build and maintain strong relationships with customers by addressing their queries and understanding their needs. Excellent listening skills are important for this task.3. Data Management: Maintain accurate records of customer interactions in our database. This helps in tracking follow-ups and managing customer relationships effectively.4. Sales Support: Assist in achieving sales targets by promoting our offerings and converting leads into customers. A persuasive approach will be beneficial in achieving this goal.5. Feedback Collection: Gather feedback from customers regarding products and service experiences. This information is essential for improving our offerings and customer satisfaction.Required Skills and Expectations:Candidates should possess excellent verbal communication skills, with a friendly and positive attitude. Proficiency in using telecommunication systems and basic computer skills is necessary. A self-motivated individual with the ability to work in a team environment will thrive in this role. Time management and goal orientation are critical for success in telecalling.

The Customer Coordinator is responsible for providing excellent customer service, handling enquiries, processing orders, coordinating with the operations team, and ensuring a smooth customer experience from order placement to delivery.

We are seeking a dedicated Sales Team Leader to join our team in Pune. This role is perfect for recent graduates with a background in B.C.A, B.B.A, or B.Com who are eager to develop their sales skills and lead a motivated team. As a Sales Team Leader, you will work from home and guide your team to achieve sales targets effectively.Key Responsibilities:- Lead and Manage a Sales Team: Provide guidance and support to your team members, helping them improve their sales techniques and performance.- Set Sales Goals: Establish clear sales targets for the team and monitor their progress regularly to ensure goals are met.- Train and Develop Team Members: Organize training sessions for new and existing team members to enhance their selling skills and product knowledge.- Analyze Sales Performance: Review sales data to identify trends and areas for improvement, allowing the team to adjust strategies as needed.- Motivate and Inspire: Foster a positive team environment by encouraging collaboration and celebrating successes within the team.Required Skills and Expectations:- You should have strong communication skills, both verbal and written, to effectively interact with team members and clients.- Leadership qualities are essential, as you will be guiding and motivating your team to achieve their best results.- Basic knowledge of sales strategies and market trends will be beneficial, although prior experience is not mandatory.- A proactive attitude and the ability to work independently are important, especially since this position is remote.- Being organized and detail-focused will help you track the team's performance successfully.

Job Responsibilities: Marketing our software in all segments as well as increasing the sale of the same, with healthy relation & strong network.1. Cold Calling / Product Marketing / Sales. 2. Passionate for sales, marketing related work.3. Maintaining fruitful relationships with existing customers.4. Familiarizing yourself with all products and services offered by our company.5. Contacting potential clients via email or phone to establish report and set up meetings6. Identifying New Sales Lead7. Collaborate with team members to achieve better results8. Problem solving skill.Note: There are no bond or service agreement terms applicable to this position.If you have strong communication skills, enjoy building client relationships, and are eager to grow in the IT industry, we'd love to connect with you! If you are interested in this opportunity, kindly visit our office for further discussion.

We shall train you if you are a fresher but need to have basic accounting knowledge ,Add :- 105 D F Wing ,First Floor ,K K market, above Dwarkadas Shamkumar Saree Centre , Dhanakawadi , Pune - 411043

We are looking for a dedicated Educational Counsellor to join our team in Pune. The ideal candidate will help students make informed decisions about their educational paths.Key Responsibilities:- Student Guidance: Assist students in understanding various academic programs and career options available to them. This includes providing detailed information on courses, colleges, and entrance exams.- Personalized Counselling Sessions: Conduct one-on-one sessions with students to discuss their goals and aspirations, and develop personalized educational plans to reach these objectives.- Follow-up Communication: Maintain regular communication with students to track their progress and provide ongoing support throughout their educational journey.- Workshops and Seminars: Organize and conduct workshops and seminars to educate students and parents about the latest trends in education and career opportunities.- Data Management: Keep accurate records of counselling sessions and maintain a database of student profiles and progress.Required Skills and Expectations:The ideal candidate should hold a degree in B.A, B.C.A, B.B.A, B.Com, BDS, B.Sc, or B.E and have 1 to 5 years of experience in educational counselling. Strong communication and interpersonal skills are essential for this role, along with empathy and the ability to connect with students. Proficiency in using technology for data management and the ability to conduct presentations is necessary. The candidate should exhibit a proactive approach toward student support and be comfortable working collaboratively with other team members. A female candidate is preferred for this position.

As an Inside Sales Executive, you will play a crucial role in driving sales and fostering client relationships. Your primary responsibilities will include:- Lead Generation: Identify potential customers through various channels such as social media, email, and cold calling to build a robust sales pipeline.- Customer Engagement: Reach out to leads and engage them in conversations about our products and services, effectively communicating their benefits and features.- Sales Presentations: Prepare and deliver compelling presentations to prospective clients, showcasing how our offerings meet their specific needs and requirements.- Follow-ups: Regularly follow up with leads and existing clients to nurture relationships and encourage repeat business, ensuring that clients feel valued and understood.- Sales Reporting: Maintain accurate records of sales activities and client interactions in the CRM system to help track performance and inform strategy.To excel in this role, you should have:- Experience: 1 to 2 years in a sales or customer service environment, demonstrating a track record of meeting or exceeding sales targets.- Communication Skills: Strong verbal and written communication abilities to effectively convey information and build rapport with clients.- Problem-Solving Skills: Ability to listen to client needs and propose suitable solutions, adapting your approach based on the situation.- Team Player: A collaborative mindset to work effectively with other team members and departments.- Education: A degree in fields like B.A, B.C.A, B.B.A, B.Com, or B.E is preferred.

We are seeking an Accounts Trainee to join our team in Viman Nagar. This is a full-time office position for female candidates with 1 to 5 years of experience and a Bachelors degree in Commerce (B.Com).Key Responsibilities:- Assist with Day-to-Day Accounting: Support the team by managing daily transactions, ensuring accurate recording and tracking of financial data and documents.- Prepare Financial Statements: Help in creating accurate financial statements, including balance sheets and profit and loss statements, to reflect the companys financial status.- Reconcile Accounts: Collaborate with team members to verify and reconcile accounts, ensuring accuracy and resolution of discrepancies.- Maintain Financial Records: Keep organized financial records and files, making it easy to retrieve and reference important information when needed.- Support Auditing Processes: Assist in preparing for internal and external audits by providing necessary documentation and records.- Communicate with Clients and Vendors: Coordinate with clients and vendors to resolve finance-related issues and answer inquiries promptly.Required Skills and Expectations:Candidates should have a good understanding of basic accounting principles and practices. Proficiency in MS Excel and accounting software is essential for managing financial data effectively. Strong analytical and numerical skills are required to assess information accurately. Candidates should be detail-oriented, ensuring precision in tasks. Good communication skills are necessary for effective collaboration with other team members and external parties. A proactive attitude toward learning and personal development is also expected.

As an Executive Assistant, you will play a vital role in supporting senior executives and ensuring smooth daily operations in our office.Key Responsibilities:- Organize Schedules: Manage and maintain executives' calendars, coordinating appointments, meetings, and travel arrangements efficiently.- Prepare Reports: Compile and prepare reports, presentations, and documents that help executives make informed decisions.- Communication Management: Handle incoming calls, emails, and correspondence, ensuring timely response and prioritization of important messages.- Office Coordination: Oversee office supplies and equipment, making sure everything is well stocked and functional to support daily activities.- Meeting Coordination: Schedule and coordinate meetings, including preparation of agendas, materials, and notes for distribution.- Confidentiality: Maintain confidentiality of sensitive information and handle it with discretion to protect the companys interests.Required Skills and Expectations:You should possess strong organizational and time management skills to prioritize tasks effectively in a fast-paced environment. Excellent communication skills, both written and verbal, are essential for interacting with team members and external contacts. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is necessary, along with familiarity with office management software. A positive attitude, attention to detail, and problem-solving abilities are crucial. Candidates should have a professional appearance and demonstrate a commitment to confidentiality. A Bachelors degree in B.B.A or B.Com, or a relevant professional degree is required, along with 1 to 2 years of experience as an executive assistant.

Company: IM-PACT - The Centre of Communication & Career Excellence Job Type: Full-Time / Part-Time Experience: Freshers and Experienced Candidates Welcome Qualification:Any Graduate (No specific degree required)About the RoleIM-PACT is looking for enthusiastic and confident Public Speaking & Communication Skills Trainers who are passionate about helping students develop confidence, communication skills, and effective self-expression.Key Responsibilities- Conduct engaging public speaking and communication skills sessions for students from Nursery to Grade 12.- Teach storytelling, presentation skills, voice modulation, body language, articulation, and confidence-building.- Plan interactive activities, role-plays, group discussions, and speech exercises.- Encourage students to participate actively and overcome stage fear.- Assess student progress and provide constructive feedback.- Maintain a positive, supportive, and engaging learning environment.Skills Required- Good verbal communication and presentation skills.- Confidence in speaking and interacting with children and teenagers.- Strong interpersonal skills and a positive attitude.- Creativity, patience, and enthusiasm for teaching.- Willingness to learn and grow as a professional trainer.Eligibility- Freshers are welcome to apply.- No specific graduation degree is required.- Candidates with teaching, tutoring, public speaking, or training experience will have an added advantage.Why Join IM-PACT?- Opportunity to build a career in communication and soft skills training.- Training and professional development opportunities.- A creative and growth-oriented work environment.- Opportunity to make a meaningful impact on students' confidence and communication abilities.Apply Now!Interested candidates can contact us at 8356029480Join IM-PACT and help shape confident communicators and future leaders!

We shall train you if you are a fresher but need to have basic accounting knowledge

We are hiring for the position of Accounts Manager Qualifications : Bachelors degree in Finance, Accounting, or a related fieldExperience : Proven experience of minimum 8+ years in finance and compliance rolesResponsibilities :Good knowledge of Balance sheet , Profit and loss, Finance ratio, Annual Budget.Maintain accurate financial records through data entry.Manage accounts payable and receivable, ensuring timely invoicing and payment processing and ledger reconciliationsPreparation and Filing GST and TDS.Tax Audit, Statutory Audit, GST AuditFinalization of Books, Balance sheet , Profit and Loss accountSkill :Strong knowledge of TDS, GST, and other statutory compliances.Proficiency in accounting software - TallyProficiency in MS Office.Strong understanding of bookkeeping practices and principles.Good communication skills and the ability to work as part of a team.Job Location- PuneContact Person- Deepak - 7757087059ID- deepak.vijayamgmt@gmail.com

We are hiring for the position of Accounts Executive*Knowledge of Tax Deducted at Source (TDS) & GST*Checking & booking of bills, tour claims*Reconciliation of Bank & party ledgers.*Good knowledge of Excel & Word*Knowledge of online payments & funds transfer.*Record and maintain all the entries of day-to-day business transactions like Sales, Purchase, Payment, receipts, purchase Order etc.* Keep Bank Accounts up to date by posting day-to-day transactions* Maintain all the records & files in a proper manner* Record all expenses and review those expenses & keep the track of expenses every month* Prepare monthly GST Data and file GSTJob Location- PuneContact Person- Deepak- 7757087059

We are hiring for the position of Accounts HeadQualifications : Bachelors degree in Finance, Accounting, or a related fieldExperience : Proven experience of minimum 8+ years in finance and compliance rolesResponsibilities :Good knowledge of Balance sheet , Profit and loss, Finance ratio, Annual Budget.Maintain accurate financial records through data entry.Manage accounts payable and receivable, ensuring timely invoicing and payment processing and ledger reconciliationsPreparation and Filing GST and TDS.Tax Audit, Statutory Audit, GST AuditFinalization of Books, Balance sheet , Profit and Loss accountSkill :Strong knowledge of TDS, GST, and other statutory compliances.Proficiency in accounting software - TallyProficiency in MS Office.Strong understanding of bookkeeping practices and principles.Good communication skills and the ability to work as part of a team.Job Location- PuneContact Person- Deepak - 7757087059ID- deepak.vijayamgmt@gmail.com

We have vacant of 1 Accountant Job in Narhe, for Freshers Educational Qualification : B.Com Skill Tally etc.

We are looking for a motivated and energetic Account Executive to join our team in Hadapsar. This is an exciting opportunity for recent graduates or those with up to one year of experience who are eager to learn and grow in the field of account management.Key Responsibilities:- Client Communication: Engage with clients to understand their needs and provide solutions tailored to them. Building strong relationships is crucial to ensure satisfaction and loyalty.- Account Management: Assist in managing assigned accounts by monitoring progress, addressing issues, and ensuring that clients receive excellent service throughout their experience.- Sales Support: Work closely with the sales team to prepare presentations and proposals. Your role will support efforts to attract new clients and retain existing ones.- Reporting: Regularly update account status reports and maintain accurate records of client interactions. This helps track progress and identify areas for improvement.- Collaboration: Collaborate with other departments such as marketing and customer support to ensure cohesive service delivery.Required Skills and Expectations:Candidates should hold a degree in B.A, B.B.A, or B.Com. Strong communication and interpersonal skills are essential, as you will be dealing directly with clients. A proactive attitude and eagerness to learn are important for success in this role. Additionally, the ability to work well in a team and handle multiple tasks simultaneously is crucial. Being detail-oriented and organized will help you excel when managing accounts.

Job description:Position : Customer Service ExecutiveDepartment : SalesCompany : MTK IT ServiceLocation : HinjewadiPosition Overview:The Customer Service Executive is responsible for handling incoming inquiries, generating and managing leads, providing information about MTK IT Service, conducting follow-ups, coordinating with internal managers and maintaining accurate records of all inquiries and conversions. The role requires excellent communication skills, empathy, professionalism, and strong follow-up abilities.Key Responsibilities:Lead management & Follow-Up classify leads as Hot, Warm, or Cold.Maintain regular follow-ups with potential customers.Continuously test and refine DM outreach scripts, opening hooks, and value propositions to improve response rates and conversion efficiency.Maintain strict follow-up schedules with high-intent prospectsHandle customer queries and requirements.Maintain accurate records of customer interactions, cases, & resolution in CRM and operational systems.Requirements & Qualifications:Education: Any GraduateExperience: 0-2 yr (Freshers with excellent communication skills are welcome)Good English and Hindi verbal communication and interpersonal skills.Good Listening and persuasion abilities.Positive attitude and customer-focused approach.