49

Feedback Jobs

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 6 yrs
  • Kolkata
Ad Operations Field Sales Executive Sales Onboarding Specialist Feedback Collection Quality Assurance Team Collaboration
Field Sales Executive - KolkataWe're looking for a driven Field Sales Executive to acquire Businesses and advertisers for our digital screen network in Kolkata. You'll identify potential customers, pitch our benefits (increased foot traffic, targeted audience, ROI), and onboard them. Responsibilities include: Prospecting shopkeepers for screen placement. Pitching ad opportunities to local businesses. Explaining benefits (targeted audience, flexible plans, measurable results)Onboarding customers and ensuring smooth delivery. Meeting sales targets and reporting progress. Collaborating with team for strategy and growthRequired: Sales experience, communication skills, local market knowledge. Commission-based incentives.
View all details

Hiring Freshers || Customer Service Associate

G&R Management Consultancy Pvt Ltd

  • Fresher
  • 2.5 Lac/Yr
  • Ranchi
English Language Customer Retention Feedback Management CRM Software Multitasking Conflict Resolution Attention to Detail Chat Process
We are hiring enthusiastic and motivated freshers for the role of Customer Service Associate in an E-commerce Voice Process. Candidates who enjoy interacting with people and want to start their career in the BPO / Customer Support industry are encouraged to apply.Handle inbound customer calls related to orders, delivery, cancellation, return and refund queries.Provide accurate information about products and services.Resolve customer complaints professionally.Maintain good customer satisfaction and call quality.Follow company guidelines and process training.
View all details
  • 2 - 5 yrs
  • 4.3 Lac/Yr
  • Baddi Solan
R&D Research Development Product Development Regulatory Safety FSSAI FDA GMP Consumer Feedback NPD Food Technologist
An R&D Product Development Executive in the food industry researches, creates, and improves food products, recipes, and packaging from concept to commercialization. Key responsibilities include conducting lab/pilot trials, ensuring regulatory compliance (FSSAI), improving quality, and collaborating with cross-functional teams to drive innovation. Location - Baddi Himachal PradeshRequired Qualifications & SkillsEducation: Bachelors or Masters degree in Food Technology, Food Science, or a related field.Experience: 15+ years of experience in food R&D, NPD, or quality assurance.Technical Skills: Strong knowledge of food chemistry, microbiology, ingredients functionality, and food processing techniques.Soft Skills: Excellent project management, problem-solving, communication, and teamwork skills. Key ResponsibilitiesProduct Development: Develop new food products (NPD) and improve existing formulations to enhance quality, taste, and shelf-life.Trials & Scaling: Execute lab-scale experiments and pilot plant trials, ensuring smooth technology transfer to production.Regulatory & Safety: Ensure compliance with FSSAI, FDA, or other local food safety regulations (GMPs, GHPs).Documentation: Maintain detailed records of formulations, ingredients, and processing parameters.Sensory Evaluation: Conduct sensory tests to refine products based on consumer feedback.Vendor Management: Collaborate with vendors for ingredient sourcing and material specifications.
View all details

Hiring For Product Manager

Myra Placement Services

  • 7 - 8 yrs
  • 5.5 Lac/Yr
  • Ghaziabad
Product Lifecycle Budget Management Cross-functional Collaboration Customer Feedback Problem-solving Project Management Technical Knowledge Data Analysis Product Launch
THE SHEET METAL PRODUCT AND FABRICATION LINE SHEET METAL LINE KNOWLEDGE RAIL WAYS METRO STATION SHEET METAL LINE RAILING STEEL ROLLING LINE SHEET CUTTER LINE.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

Jobs by Popular Location

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Kota
Feedback Collection Team Collaboration Feedback Analysis Documentation Communication Customer Service Training
We are Hiring: Marketing Field Executive (E-Commerce Startup)We are a fast-growing e-commerce startup and currently hiring Marketing Field Executives for the following locations: Kota Indore Jaipur UdaipurRole Responsibilities:On-ground marketing & business developmentPartner/vendor on-boardingMarket research & brand promotionEligibility:Candidates with relevant experience are preferredFreshers are also welcome to applyMust be proactive, confident, and willing to work in the field Interested candidates, please share your updated CV.
View all details

Professor (4-9 Years)

Ozira Immigration Services pvt ltd

Assessment Design Critical Thinking Feedback Provision Multitasking Problem-solving Research Skills Subject Knowledge Teamwork Time Management Teaching Methodology Communication Classroom Management Organizational Skills Adaptability Curriculum Development Public Speaking Computer Literacy Analytical Skills Presentation Skills Interpersonal Skills
Seeking a skilled Professor with 4-9 years of experience and a Doctorate/PhD to join our team in Wellington. As a Professor, you will be responsible for delivering lectures, conducting research, mentoring students, and contributing to the academic community. Strong communication skills, a passion for teaching, and a deep understanding of your field are essential for this role. The ideal candidate should have a proven track record of academic excellence and the ability to inspire and guide students to reach their full potential.
View all details
  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Hyderabad
Basic Understanding Of Instagram and LinkedIn Platforms Knowledge Of Content Calendar Planning Is Mandatory Canva Designing Good Communication Skills Willingness to Learn Take Feedback Social Media Marketing Work Consistently
Job Description Social Media Marketing InternCompany: NNIITLocation: Hyderabad (Onsite)Internship Type: Performance-BasedStipend: 10,000 15,000 per monthDuration: 36 MonthsJoining: ImmediateROLE OVERVIEW:NNIIT is looking for motivated and creative Social Media Marketing Interns who wanthands-on exposure in building and managing social media for an EdTech brand. Thisinternship focuses on real execution, content planning, and learning by doing.KEY RESPONSIBILITIES: Assist in creating and executing content for Instagram and LinkedIn Design and manage weekly and monthly content calendars Research content ideas, trends, and competitors Create posts, reels, captions, and hashtags Support audience engagement through comments and DMs Track basic performance metrics such as reach, saves, and engagement.REQUIRED SKILLS & ELIGIBILITY: Students, freshers, or early-career candidates interested in social media marketing Basic understanding of Instagram and LinkedIn platforms Knowledge of content calendar planning is mandatory Familiarity with Canva or similar design tools preferred Good communication skills Willingness to learn, take feedback, and work consistently.WHAT YOU WILL GAIN: Practical, real-time experience in social media marketing Exposure to EdTech branding and growth strategies Performance-based stipend growth Internship certificate Potential full-time opportunity based on performance
View all details
  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Delhi
Commincation Negotiation Product Knowledge Customer Relations Feedback Skills
Hiring Field Sales Executive Delhi Royal Safe CompanyJob Title: Field Sales ExecutiveLocation: DelhiCompany: Royal Safe CompanyIndustry: Digital Safes / Security Products / ManufacturingExperience: 14 yearsEmployment Type: Full-timeJob DescriptionRoyal Safe Company is looking for a motivated and target-oriented Field Sales Executive to expand our presence in Delhi. The candidate will be responsible for promoting and selling our range of digital safes and security solutions by meeting dealers, distributors, retailers, and corporate clients.Key ResponsibilitiesVisit dealers, distributors, retailers, and corporate clients across DelhiPromote and sell digital safes and security productsGenerate new leads and convert them into salesAchieve monthly and quarterly sales targetsConduct product demonstrations and explain product featuresMaintain strong relationships with existing customersCollect market feedback and competitor informationSubmit daily visit reports and sales updatesCoordinate with internal teams for order processing and deliveryRequirements14 years of experience as a Field Sales Executive or similar roleExperience in B2B / B2C sales (security products, hardware, electronics preferred)Good communication and negotiation skillsWillingness to travel within DelhiAbility to work independently and meet targetsBasic knowledge of MS Excel / CRM toolsTwo-wheeler with valid driving license preferredQualificationMinimum 12th Pass / Graduate (any discipline)Diploma or MBA in Sales & Marketing is an added advantageWhat We OfferFixed salary + attractive performance incentivesTravel allowanceProduct training and sales supportCareer growth opportunitiesHow to ApplyInterested candidates can send their resume or contact:Ratik Bhatia ratikbhatia@royalsafeco.in 9821456877Join Royal Safe Company and be part of a trusted name in security solutions.
View all details
  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Bangalore
Customer Inquiries Complaint Management Customer Complaints Troubleshooting Skills Systems Applications and Products Keep Records Of Customer Interactions Transactions and Feedback.
- Handling customer inquiries: Responding to customer questions and concerns in a timely and professional manner.- Complaint management: Addressing and resolving customer complaints effectively to ensure customer satisfaction.- Troubleshooting skills: Ability to identify and resolve issues related to products or services promptly.- Systems Applications And Products (SAP): Familiarity with SAP software for managing customer interactions and transactions.- Keeping records of customer interactions: Documenting all customer communication, transactions, and feedback for future reference.Required skills and expectations:1. 1-3 years of experience in customer service roles.2. Educational background in B.Com or relevant field.3. Strong communication skills for interacting with customers.4. Ability to handle customer complaints with patience and empathy.5. Proficiency in troubleshooting issues related to products or services.6. Familiarity with SAP software for managing customer interactions.7. Attention to detail for accurately documenting customer interactions and feedback.
View all details
  • 3 yrs
  • 3.0 Lac/Yr
  • Bahadarabad Haridwar
CRM Systems Feedback Analysis Customer Care
We are looking for 1 Customer Care Manager Post in Bahadarabad, Haridwar with deep knowledge in CRM Systems, Feedback Analysis and Required Educational Qualification is : 12th Pass, B.Com
View all details

Quality Analyst - Noida

Link Right Jobs Solutions

  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Noida
Attention to Detail Analytical Skills Good Communication Skills Quality Monitoring Effective Feedback
Job Role Quality AnalystExperience - min 6 months as QA or 1 year as Customer Support Executive in BPO Job DescriptionKey Responsibilities: Conduct audits of calls, emails, chats, and complaint audits. Identify gaps, share feedback with agents/teams, and suggest improvements. Maintain audit reports and highlight key findings for management. Provide coaching support to improve customer interactions and compliance. Ensure adherence to processes, policies, and regulatory standards.Requirements: Graduate degree or equivalent experience. Prior QA/auditing experience, preferably in BPO/customer service. Strong banking experience in customer service will be preferred. Good analytical, communication, and feedback skills. Detail-oriented with strong organizational and time management skills. Immediate joiners preferred.
View all details
  • 2 - 4 yrs
  • 3.5 Lac/Yr
  • Guwahati
Customer Experience Customer Feedback Customer Satisfaction Service Excellence Community Management Community Engagement Strategy
- Define, map and optimise the endtoend customer experience across all touch-points (in-store, online, events, membership clubs) for The Slow Draws cigar and saltmalt offerings.- Monitor key metrics (e.g., customer satisfaction, Net Promoter Score, repeat purchase rate) and use insights to drive improvements.- Develop and execute a community strategy: building a loyal, engaged community of cigar connoisseurs and saltmalt enthusiasts.- Foster both online (social media, forums, membership platforms) and offline (club events, tastings, brand gatherings) community experiences.- Curate and produce engaging content (stories of craft, tastings, lifestyle features, behind-the-scenes of production) aligned with the premium brand identity.- Organise and host community events (tastings, masterclasses, brand partner experiences) to reinforce brand loyalty and connect members with the brands ethos.- Serve as the voice of the customer/community internally capture feedback, sentiment, ideas from the community and share with product, operations, marketing teams.- Analyse community and customer data (behaviour, preferences, churn, engagement) to identify opportunities for improving product, experience, service or membership.- Ensure members/customers receive responsive, high-touch service befitting a premium brand: respond to queries, issues, feedback in a timely professional manner.- Develop and maintain relationships with high-value customers, influencers, brand ambassadors; manage recognition and loyalty programmes to reward them.- Work closely with sales/retail, product development, operations, marketing teams to ensure community and customer experience initiatives are integrated into overall business strategy.- Identify and execute strategic brand partnerships or collaborations (e.g., luxury lifestyle brands, premium spirit clubs, cigar lounges) that enhance The Slow Draws community offering.- Manage the community and customer-experience budget: planning events, content initiatives, ambassador programmes, community tools and platforms.- Maintain documentation of community strategy, campaign outcomes, membership metrics and feedback loops, enabling continuous optimisation.
View all details

Hiring For Sales Engineer – Valves/uvgi

JOB24by7 Recruitment Consultancy Services

  • 5 - 8 yrs
  • Bangalore
HVAC Sales Valves Technical Sales Solution Selling B2B Sales Consultant Contractor OEM Client Management Product Presentations Demonstration Commercial Sales Deal Closure Sales Cycle Management Client Relationship Management Lead Generation Business Development Sales Targets Market Research Customer Feedback
We are looking to hire a driven and technically sound Sales Engineer Valves/UVGI with 58 years of experience in HVAC sales. The ideal candidate will be a Mechanical Engineer with deep knowledge of valves and/or UVGI (Ultraviolet Germicidal Irradiation) products, and a proven ability to build strong client relationships and generate B2B sales.Key Responsibilities:Promote and sell valves and UVGI products to HVAC contractors, consultants, facility managers, OEMs, and industrial clients.Identify and develop new B2B sales opportunities across relevant sectors.Understand client technical requirements and recommend suitable product solutions.Conduct product presentations and technical discussions with clients, consultants, and specifiers.Prepare and deliver commercial offers, quotations, and negotiate to close deals.Develop and maintain strong relationships with key stakeholders and decision-makers.Provide market insights and customer feedback to product and marketing teams.Meet or exceed monthly and quarterly sales targets.Candidate Requirements:Bachelors Degree in Mechanical Engineering (mandatory).58 years of experience in HVAC sales, with a focus on valves and/or UVGI systems.Strong technical knowledge of valves (control, balancing, pressure-reducing, etc.) and/or UVGI solutions.Proven success in B2B sales and ability to manage the complete sales cycle.Excellent communication, negotiation, and interpersonal skills.Strong networking ability and industry connections with consultants, contractors, and facility managers.Self-driven, result-oriented, and capable of working independently or in a team.
View all details
  • Fresher
  • Panchkula
Customer Support Client Interaction Feedback Handling Communication Skills
This is an 3-6 months Internship. (depending on performance and availability)Strong customer service orientation with a problem-solving mindsetAbility to interact professionally with clients and understand their needsExperience in handling feedback and resolving concerns effectivelyExcellent verbal and written communication skillsBasic computer literacy; own laptop preferred but not mandatory
View all details
  • 1 - 4 yrs
  • 3.0 Lac/Yr
  • Delhi
and Market Feedback • Collaborate With Internal Teams to Ensure Customer Satisfaction and Smooth Order Fulfillment • Keep Up to Date With Product Knowledge and Industry Trends Field Sales
Job Summary:We are seeking a motivated and results-driven Sales Representative to join our growing team. The successful candidate will be responsible for generating leads, meeting sales goals, and building long-term customer relationships. You should be well-versed in the companys products and services and be able to deliver effective presentations and solutions to clients.Key Responsibilities: Identify and pursue new sales opportunities through cold calling, networking, and referrals Meet or exceed monthly and quarterly sales targets Conduct product demonstrations and presentations to prospective clients Maintain relationships with existing customers and identify up selling opportunities Prepare and submit sales reports, forecasts, and market feedback Collaborate with internal teams to ensure customer satisfaction and smooth order fulfillment Keep up to date with product knowledge and industry trendsRequirements: Proven experience in sales, preferably B2B or field sales Excellent communication, negotiation, and interpersonal skills Strong customer service orientation Self-motivated and target-driven Proficient in MS Office and CRM software Willingness to travel as neededKey Competencies: Persuasion and influence Time management and organization Strategic thinking Problem-solving Resilience and adaptability
View all details
  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Indore
Communication Customer Feedback Executive
Job Title: Customer Feedback ExecutiveCompany: Speak2India BPOLocation: Indore Mahalaxmi NagarProcess: Voice Process (Domestic)Salary: 8,500 (Fixed, No Targets)Employment Type: Full-TimeJob Summary:Speak2India BPO is hiring Customer Feedback Executives for our voice-based process. This is a non-sales, non-target role focused on collecting and recording feedback from customers over calls. Its ideal for candidates who are good communicators and looking for a stable role in the BPO sector.Key Responsibilities:Make outbound calls to customers to collect feedback on services/products.Record and report customer opinions, suggestions, and concerns accurately.Ensure all interactions are professional, courteous, and customer-focused.Escalate critical feedback or issues to the relevant department.Maintain daily call logs and submit reports as required.Requirements:Good verbal communication skills in [Hindi, English, Marathi].Basic computer knowledge.Pleasant telephone etiquette and a positive attitude.Freshers and experienced candidates are welcome.Minimum qualification: [12th pass or any graduate].Benefits:Fixed Salary: 8,500 per monthNo sales, no targetsFriendly and supportive work environmentOpportunity to gain BPO experience
View all details

Telecalling Executive

Emet Infotech Solution

  • 1 - 3 yrs
  • 3.8 Lac/Yr
  • Delhi
Outbound Calling & Lead Generation Sales & Conversation Customer Relationship Management Data Entry & CRM Management Marketing Reserach & Feedback
We are looking for energetic and target-driven Telecallers (B2B and B2C) to join our team.The ideal candidates will be responsible for making outbound calls to potential clients, promoting services/products, handling inquiries, and converting leadsinto sales. You will need to possess excellent communication skills, a passion for customer service, and a goal-oriented mindset to succeed in a fast-pacedenvironment. You will work closely with the sales and marketing teams to help achieve company goals.
View all details

Looking For Telecaller

EMET INFOTECH SOLUTIONS

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Delhi
Outbound Calling & Lead Generation Sales & Conversation Customer Relationship Management Data Entry & CRM Management Marketing Reserach & Feedback
We are looking for an enthusiastic and target-driven Telecaller to join our team.As a Telecaller, you will be responsible for making outbound calls, promoting products and services, and generating leads. The ideal candidate will possessexcellent communication skills, be customer-focused, and have the ability to engage potential customers effectively to meet sales targets.Key Responsibilities:Outbound Calling:Make outbound calls to potential customers and present the companys products or services.Promote products/services, explain their benefits, and address any customer queries.Identify customer needs and provide information about relevant products or services.Lead Generation and Follow-ups:Generate leads by reaching out to potential clients and identifying sales opportunities.Follow up on leads and set appointments or transfer them to the appropriate department.Keep records of conversations with potential clients in the CRM for future follow-ups.Customer Relationship Management:Build rapport with customers and develop strong relationships to ensure repeat business.Handle customer inquiries, resolve issues, and provide appropriate solutions to ensure customer satisfaction.Maintain a professional and courteous approach in all customer interactions.Sales and Targets:Meet daily, weekly, and monthly call targets and sales goals set by the team.Record customer information, preferences, and feedback to help refine sales strategies.Assist in closing sales, ensuring that customers are satisfied with their purchase.Reporting and Feedback:Maintain accurate records of calls, customer details, and sales activities.Provide feedback and insights from calls to improve marketing and sales strategies.Report on daily call activity and customer feedback to the team lead or supervisor.Continuous Learning:Stay informed about the companys products, services, and promotions to effectively communicate with customers.Learn new techniques for
View all details
  • 0 - 1 yrs
  • Sonipat
Excellent Written and Verbal Communication. Strong Relationship-building Abilities Proficiency in Microsoft Excel and Internet Usage. Ability to Adhere to Quality Parameters and Track Customer Feedback
Role Overview:The Assistant Relationship Officer (ARO) will be responsible for driving sales by developingcommunication with customers who have applied on Wishfin.com. This role offers an excellentopportunity for passionate individuals to kickstart their career in a dynamic and fast-pacedenvironment.Key Responsibilities:- Sales and Communication:Engage with validated customers to drive sales through calls andemails.- Product Knowledge:Provide comprehensive product information to customers and resolve theirqueries.- Customer Liaison:Act as an intermediary between financial institutions (banks and NBFCs) andcustomers, ensuring timely resolution of queries.- Customer Interaction:Understand and address customer needs, providing top-notch service andsupport.- Feedback Management:Track customer feedback and work on continuous improvement plans.salary12k to 18k growth and incentivesabout companyWishfin is India's leading fintech company, offering users actionable plans to make informedfinancial decisions and fulfill their wishes.
View all details
  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Thoothukudi
Communication Skills: Excellent Verbal and Written Communication Skills For Effective Teamwork and Client Feedback Implementation Communication Skills Excellent Verbal and Written Communication
Video Editing: Edit raw video footage to create engaging, professional videos for various purposes, from marketing to social media and beyond. - Enhancements: Utilize effects, graphics, transitions, and music to elevate video quality and achieve a polished final product. - Collaboration: Work closely with the content team and other stakeholders to ensure alignment with project goals and creative direction. - Quality Control: Review and fine-tune videos to maintain high production standards, ensuring videos meet the quality, length, and format requirements for each platform. - Organization: Maintain an organized system for managing video files, ensuring easy access and proper version control for all projects. - Deadlines: Prioritize and manage multiple projects to ensure timely delivery of videos without compromising on quality.
View all details

Hiring For Junior Counsellor (Female)

Lakshmi North East Solutions (LNES)

  • 1 - 3 yrs
  • 1.8 Lac/Yr
  • Rajgarh Road Guwahati
Student Counselling Academic Guidance Career Counseling Course Enrollment Guidance & Mentoring Education Consulting Student Retention Personalized Counseling Student Well Being Career Pathway Planning Admission Process Student Feedback Coaching & Mentoring
- Provide counseling and emotional support to employees dealing with stress, anxiety, or personal challenges related to their work or personal life.- Act as a point of contact for employees who need advice or support related to their mental health and well-being.- Assist in resolving interpersonal conflicts among employees, promoting a positive and harmonious work environment.- Mediate disputes between team members, supervisors, or other departments to ensure productive and respectful communication.- Provide career counseling and guidance to employees on career paths, skill development, and growth opportunities within the company.- Assist with the onboarding process for new hires, ensuring that they feel welcomed, supported, and integrated into the company culture.- Help design and distribute employee satisfaction surveys to gather feedback on workplace issues, employee morale, and company culture.- Support the promotion of a healthy work-life balance and advocate for initiatives that enhance the physical and mental health of employees.- Maintain confidential records of counseling sessions, employee interactions, and any related actions taken to support the well-being of employees.- Educate employees about company policies, including work hours, health benefits, safety standards, and conflict resolution procedures.- Work closely with the HR department to identify employee needs and provide appropriate resources and support.- Act as an advocate for employees, ensuring their concerns are heard and addressed by the appropriate management team.- Ensure all counseling practices are conducted ethically and in compliance with legal standards.- Stay updated on relevant labor laws, regulations, and best practices related to employee support and counseling in the construction industry.- Track employee engagement and satisfaction levels, and report trends or emerging issues to senior management.
View all details
  • 1 - 4 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Engagement Client Relationship Customer Retention Customer Support Customer Satisfaction Sales Support Product Feedback Lead Generation Sales Growth Retailer Relationships
- Customer Engagement: Develop and maintain strong relationships with key customers, distributors, and retailers to ensure high levels of satisfaction and loyalty.- Customer Support: Address customer queries, concerns, and complaints in a timely and professional manner, ensuring an optimal customer experience.- CRM System Management: Manage and update the CRM database with accurate customer information, including contact details, purchase history, and preferences.- Customer Segmentation: Analyze customer data to segment customers based on demographics, buying behavior, and preferences, allowing for targeted marketing and personalized communication.- Sales Support: Collaborate with the sales team to provide customer insights, generate leads, and help drive sales through strategic customer relationship management.- Product Feedback: Collect feedback from customers regarding FMCG products, services, and experiences, and work with relevant teams to address issues and improve offerings.- Customer Retention Strategies: Implement strategies to increase customer retention and loyalty, such as loyalty programs, personalized offers, and post-purchase follow-ups.- Customer Education: Educate customers about new FMCG products, promotions, and features, ensuring they are well-informed and engaged with the brand.- Reporting and Analysis: Monitor and analyze CRM data to generate reports on customer satisfaction, engagement levels, and retention rates, providing insights to management.- Cross-functional Collaboration: Work closely with marketing, sales, and product teams to ensure that customer needs and feedback are integrated into business strategies and product development.- Promotions and Campaigns: Collaborate in designing and executing customer-centric marketing campaigns and promotional offers aimed at enhancing customer engagement and product uptake.
View all details
  • 1 - 3 yrs
  • 2.0 Lac/Yr
  • Guwahati
Customer Retention Client Relationship Management Relationship Building Sales Performance Retention Strategies Customer Segmentation Customer Data Analysis Complaint Resolution Upselling and Cross Selling Customer Feedback Sales Collaboration
- Develop and maintain strong, long-lasting relationships with key customers, retailers, and distributors to enhance customer loyalty and satisfaction.- Create and implement customer retention strategies such as loyalty programs, personalized offers, and post-purchase follow-ups to increase repeat business.- Address customer inquiries, complaints, and concerns in a timely and professional manner, working to resolve issues and maintain positive relationships.- Work closely with the sales team to identify new business opportunities, provide customer insights, and support the achievement of sales targets and growth.- Regularly collect feedback from customers about products, services, and overall experience to identify areas for improvement and ensure customer satisfaction.- Gather and analyze customer and market data to provide insights into customer preferences, purchasing behavior, and trends, and inform marketing strategies.- Manage a portfolio of key accounts, ensuring that their needs are met, expectations are exceeded, and the relationship is nurtured for long-term success.- Coordinate with marketing and sales teams to design and implement promotional campaigns and special offers aimed at enhancing customer engagement and driving sales.- Provide customers with up-to-date product information, pricing, and promotional details to enhance their purchasing decisions and experience.- Monitor customer interactions and performance metrics, generating regular reports on customer satisfaction, retention rates, and feedback to share with management.- Collaborate with various departments (sales, marketing, logistics, and finance) to ensure smooth service delivery, order fulfillment, and customer satisfaction.- Educate customers on the benefits and features of FMCG products to enhance their understanding, increase sales, and improve brand loyalty.
View all details
View More Jobs