Email Support Job Vacancies in Delhi NCR

Urgently requirement for Customer Service Associate. The candidate should have Knowledge about Customer Service.

Company: Total ShapeLocation: RemoteMonthly Salary: $1,200 $1,500 (USD), depending on experienceRole Overview:Were looking for a friendly, detail-oriented Chat Support Advisor to join our customer service team. You will be the first point of contact for our customers via live chat, ensuring prompt, accurate, and helpful responses.Key Responsibilities:Respond to customer inquiries via live chat, email, and messaging platforms promptly.Provide accurate information about our products, services, and policies.Assist customers with troubleshooting issues and resolving concerns.Maintain a professional, empathetic, and customer-focused tone at all times.Escalate complex issues to the appropriate department when necessary.Keep records of customer interactions and feedback to improve service quality.Qualifications:Excellent written communication skills in English.Previous experience in customer service, preferably in chat-based support.Strong problem-solving abilities and attention to detail.Ability to multitask and work in a fast-paced environment.Basic technical troubleshooting skills.Willingness to work flexible hours, including weekends if needed.What We Offer:Competitive monthly salary of $1,200 $1,500.100% remote work opportunity.Paid training and continuous learning resources.Supportive and collaborative work culture.Opportunities for career growth within the company.How to Apply:Search on Google for Total Shape and then go to our Jobs page on the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

We want a Suitable candidate having Proficient in MS Office at Kiri Nagar Location. Immediate joining will be preferred. Worked in Export company will be highly appreciated.

Job description:Were Hiring Process CoordinatorLocation: Gurugram sector 43Work: 6 Days Working, office timing: 10:30 am to 7:30 pmRole: Process CoordinatorResponsibilities:Coordination between employees & managersMeeting schedulingTask assignment & follow-upsPreference: Female CandidatesRequired Skills:Good with Google Sheets & MS ExcelBasic knowledge of MS 365 (Teams, Outlook, OneNote, Word)Email & professional communicationGood English Communication SkillsTraining ProvidedThanks.

- Respond to customer inquiries and issues via email promptly and professionally: The Email Support Executive will be responsible for addressing customer concerns, answering questions, and providing solutions through email communication.- Maintain a high level of customer satisfaction through clear and concise email communication: It is crucial for the Email Support Executive to ensure that customers are satisfied with the resolutions provided and feel valued through exceptional email support.- Escalate complex or unresolved issues to the appropriate department or supervisor: In cases where the Email Support Executive is unable to resolve a customer issue independently, they must escalate the matter to ensure a timely and satisfactory resolution.- Update customer records and information accurately in the database: The Email Support Executive will be required to input and update customer information, orders, and interactions in the company database to maintain accurate records.Required skills and expectations:- Excellent written communication skills: The Email Support Executive must have strong writing skills to effectively communicate with customers through email.- Ability to multitask and prioritize tasks: It is essential for the Email Support Executive to manage multiple email inquiries simultaneously and prioritize urgent matters.- Problem-solving skills: The Email Support Executive should be able to analyze customer issues and provide appropriate solutions efficiently.- Basic computer proficiency: The Email Support Executive should have a good understanding of email systems, internet navigation, and data entry.

Customer Service role is basically resolving consumers complaints through phone calls and providing the support if they are facing any kind of problem ol in Using the services than the customer service executive resolve thier problem and taking feedback from them .

We are looking for Chat Engagement Specialist for the location of Delhi.

COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.

Location: Gurugram (Sec-30)Department: Customer Support Finance & InvestmentRole Type: Full-timeSalary: As per industry standardsExperience: Minimum 6 months (Mandatory)Education: Graduate / Undergraduate can apply---Role OverviewWe are hiring a Financial Analyst / Equity & Crypto Trading Specialist with strong knowledge of cryptocurrency, equity markets, ETFs, mutual funds, wealth management, trade settlements, corporate actions, and taxation.The role involves market analysis, trade processing, settlement operations, taxation support, and handling corporate actions while ensuring compliance with regulatory guidelines. ---Key Responsibilities1. Wealth ManagementConduct analysis on equities, ETFs, crypto & mutual funds.Monitor market trends, dividends & corporate actions.Prepare investment research reports.Support wealth management and advisory activities.2. Trade Operations & SettlementsExecute and monitor equity, ETF & crypto trades.Handle T+1/T+2 settlement cycles.Reconcile trades, positions & funds; close mismatches.Coordinate with brokers, custodians & exchanges.Maintain records for audits & compliance.3. TaxationManage GST, TDS/TCS, and Income Tax filings.Prepare tax reconciliations & computations.Support statutory & internal audits.Handle TRACES (Form 16/16A) & tax notices.4. Asset ServicingProcess dividends, bonuses, rights, mergers & redemptions.Validate corporate action announcements & record dates.Reconcile payouts & maintain MIS.5. Corporate ActionsProcess events like splits, buybacks, mergers, rights issues.Reconcile benefits & entitlements.Ensure accurate payout posting & maintain audit documentation.6. Trading Infrastructure SupportMonitor OMS/EMS platforms & connectivity.Troubleshoot FIX/API & latency issues.Perform daily system health checks.Support upgrades, UAT & incident reporting.---Required SkillsStrong knowledge of stocks, ETFs, crypto & mutual funds.Experience in trade settlements & corporate actions.Familiarity with NISM certifications.Good Excel & financial modelling skills.Understanding of equity & crypto taxation.Strong communication & analytical skills.

About the RoleWe are looking for a smart, organised, and proactive Personal Assistant to support day-to-day tasks, scheduling, coordination, and communication. The ideal candidate should be reliable, well-presented, and able to handle work independently with confidentiality.Key ResponsibilitiesManage daily schedules, appointments, and meetingsCoordinate travel, events, and external communicationsHandle emails, calls, and client follow-upsPrepare notes, summaries, reports, and documentationAssist in managing social media or basic content coordination (if required)Maintain records, files, and basic office tasksWork closely on personal and professional tasks as requiredEnsure smooth day-to-day operations and timely completion of tasksSkills & RequirementsStrong communication skills (English & Hindi)Good organisational and multi-tasking abilitiesProfessional behaviour and confidentialityKnowledge of MS Office / Google WorkspaceAbility to handle pressure and meet deadlinesPresentable and disciplinedFreshers with strong communication skills may also apply

About the RoleWe are looking for an experienced Customer Service Team Leader who can lead day-to-day operations across multiple customer touchpoints (calls, chats, and tickets). The ideal candidate should have 7-11 years of experience in customer service for fast-paced startups, with proven expertise in handling high-volume inbound queries, problem-solving, and cross-functional collaboration with Operations and other teams.Key ResponsibilitiesLead and manage a customer service team handling inbound calls, chats, and tickets.Monitor daily service performance, ensuring SLA adherence (response time, resolution rate, CSAT, etc.).Perform Root Cause Analysis (RCA) on recurring issues and drive process improvements.Collaborate with Operations, Product, and Tech teams to escalate and resolve complex customer issues.Ensure accurate ticket categorization, tracking, and reporting through CRM/Helpdesk tools.Train, coach, and mentor team members to enhance communication, problem-solving, and customer handling skills.Manage shift schedules, workforce planning, and daily team huddles.Prepare and present weekly/monthly reports on team performance, customer pain points, and improvement initiatives.Drive customer-first culture while maintaining operational efficiency.Key Requirement8-11 years of experience in customer support operations, with at least 23 years in a team lead role.Strong experience handling inbound calling volume, chat support, and email tickets.Ability to analyze data and perform RCA to identify process gaps.Exposure to cross-functional collaboration with Ops, Product, and other business units.Strong people management skills able to coach, motivate, and manage teams effectively.Excellent communication skills (English + Hindi, additional languages preferred).Prior experience in startup or high-growth environment preferred.Hands-on experience with CRM/Helpdesk tools (e.g., Freshdesk, Zendesk, Salesforce, etc.).Work EnvironmentWorking Days: 6 days a weekWorking hours :-9am - 8pmLocation: Gurugram sec-39

We are looking for 3 Customer Service Associate Posts in Okhla, Delhi with deep knowledge in Domestic BPO, Chat Support, BPO and Required Educational Qualification is : 12th Pass

Company: Venture SmarterLocation: Work From Home (Remote)Employment Type: Full-TimeSalary: $800 USD 1,000 per month (depending on experience)Role Overview:We are seeking a detail-oriented and empathetic Email Support Representative to join our customer service team. Your primary responsibility will be to handle customer inquiries via email, ensuring timely, accurate, and professional responses.Key Responsibilities:Respond to customer emails promptly and professionallyProvide accurate information and solutions to customer inquiriesEscalate complex issues to the appropriate department when necessaryMaintain records of customer interactions and resolutionsFollow company guidelines and maintain a high standard of serviceQualifications:Excellent written communication skills in EnglishStrong attention to detail and organizational skillsAbility to work independently and manage time effectivelyPrevious customer service or email support experience preferredReliable internet connection and a quiet workspaceBenefits:Competitive monthly salaryFlexible work schedule within set hoursFully remote positionOpportunities for training and career advancementHow to Apply:Head on over to search on Google for Venture Smarter then go to our Career page from the homepage if you dare to aspire for better in your career!**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.

Job Description:We re hiring for International Voice/Non-Voice Process candidates with excellent communication skills in English. Responsibilities include handling customer queries, providing support, and ensuring customer satisfaction.Benefits:Attractive salary + incentives 5 days working Both side cab

Those who want a work from home job from Pan India can apply for this job role which is zomato customer support process voice and non-voiceRotational shiftFull time jobMinimum qualification 12th passWork from home Fixed salaryNo target

12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm

Company: Venture SmarterLocation: Work From Home (Remote)Salary: $1,500 USD 2,000/month (depending on experience)ResponsibilitiesProvide administrative support to management and teamsSchedule meetings, manage calendars, and organize filesRespond to emails and client inquiries professionallyHandle data entry and manage CRM systemsAssist in social media scheduling and content postingConduct research and compile reportsOther general virtual assistant tasks as neededRequirementsProven experience as a virtual assistant or relevant administrative roleExcellent written and verbal communication skillsStrong organizational and time-management abilitiesProficiency in Google Workspace (Docs, Sheets, Drive) and task management toolsTech-savvy with the ability to learn new software quicklyReliable internet connection and a quiet home workspaceSelf-motivated, resourceful, and detail-orientedPerksWork from anywhereFlexible working hours (with some overlap with US business hours)Supportive and growth-focused remote cultureLong-term opportunity with performance-based bonusesHow to Apply:Head on over to search on Google for Venture Smarter then go to our Career page from the homepage if you dare to aspire for better in your career!**** Given the high number of applications we receive, we will only respond to those who meet the qualifications for the positions applied for.Please note that we will not reply to job application inquiries sent to our social media accounts. All communication from us will be conducted via email.If you do not receive a response, you are welcome to re-apply after six months for another suitable position within our company. ****Venture Smarter has been featured in media outlets such as CBS News, Digital Journal, and Go Banking Rates. Check us out youll know were the place to be.