Tele Caller (Female Candidates Only)

Parishram Resources I Pvt. Ltd

key responsibilities:calling kra:

search and collect contact details (email id, contact no., full address) of hotels/duty managers via google or hotel websites.

communicate via phone and email with hotels/duty managers to share customer details and request invoices.

follow up consistently through calls and emails for pending invoices.

clearly communicate requirements and resolve queries to ensure timely invoice receipt.

achieve daily, weekly, and monthly targets for invoice collections.

maintain accurate logs of calls and interactions in the mis system.

coordinate with the internal hotel team to align strategies for improved conversion.

share constructive feedback with internal teams for service and process improvement.

handle basic hotel service-related follow-ups when necessary.

invoice quality check (qc) kra:

verify each collected invoice based on the following parameters:

traveller and co-traveller name(s)

check-in and check-out dates

total duration of stay

number of accompanying family members

invoice amount

gst amount

full company name as per cleartrip records

correct cleartrip gst number

invoice must only reflect stay-related expenses

pnr number, if applicable

key skills & competencies:

excellent verbal communication and interpersonal skills

strong persuasion and negotiation skills

ability to stay positive and productive under pressure

basic knowledge of crm tools and ms office

strong attention to detail and good listening skills

fluency in english, hindi, and/or regional languages (as applicable)

qualifications & experience:

minimum qualification: 12th pass (graduation preferred)

02 years of experience in hospitality, telesales, telecalling, or outbound calling

experience in bpo, edtech, or service-oriented sectors will be an added advantage

• Experience

  1 - 2 Years

• No. of Openings

  2

• Education

  B.A

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office