Online For Email Support Executive Jobs (Freshers)

Hashcode Softwares Pvt. Ltd.

0 - 3 Years
52 Openings
2.3 - 2.8 Lac/Yr
Posted today
Online interview
Delhi

Key Skills

Knowledge Of CRM or Ticketing Systems Is An Advantage. Proficiency in MS Office Google Docs Email Platforms

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Job Description

handle customer queries and complaints via email in a timely manner.

✔️ draft clear, professional, and empathetic responses to customer issues.

✔️ escalate complex issues to higher support teams when required.

✔️ maintain records of customer interactions using crm/email ticketing systems.

✔️ follow up to ensure customer satisfaction and resolution.

✔️ achieve daily targets for response time and quality.