Broadcast Assistant Fresher

Conixa System Pvt Ltd

we are looking for a assistant to join our team at conixa system private limited. the role offers 8000 - and involves managing customer calls, delivering outstanding customer service related to b2b sales. join us for a great work environment with various opportunities for career growth.

key responsibilities:

manage incoming and outgoing calls in a professional manner.

respond to customer inquiries, complaints and concerns with a problem-solving mindset.

log customer interactions and track follow-ups.

offer timely and relevant solutions to resolve customer issues.

collaborate with team members to escalate and address more complex concerns.

meet key performance metrics including call handling time, customer satisfaction and resolution rates.

job requirements:

the minimum qualification for this role is 12th pass and 0 - 1 years of experience. the role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. candidates must be open to a 6 days working week during the day shift.

requirements:

minimum qualification: 12th pass / graduate

basic knowledge of ms office (word, excel, email)

good communication skills in hindi and english

working hours:

monday to saturday, 10:00 am to 6:30 pm

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  B.A, B.Com

• Role

  Broadcast Assistant

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Plot No. 254, Patparganj Industrial Area