Email Support Executive Job Vacancies in Delhi NCR

- Respond to customer inquiries and issues via email promptly and professionally: The Email Support Executive will be responsible for addressing customer concerns, answering questions, and providing solutions through email communication.- Maintain a high level of customer satisfaction through clear and concise email communication: It is crucial for the Email Support Executive to ensure that customers are satisfied with the resolutions provided and feel valued through exceptional email support.- Escalate complex or unresolved issues to the appropriate department or supervisor: In cases where the Email Support Executive is unable to resolve a customer issue independently, they must escalate the matter to ensure a timely and satisfactory resolution.- Update customer records and information accurately in the database: The Email Support Executive will be required to input and update customer information, orders, and interactions in the company database to maintain accurate records.Required skills and expectations:- Excellent written communication skills: The Email Support Executive must have strong writing skills to effectively communicate with customers through email.- Ability to multitask and prioritize tasks: It is essential for the Email Support Executive to manage multiple email inquiries simultaneously and prioritize urgent matters.- Problem-solving skills: The Email Support Executive should be able to analyze customer issues and provide appropriate solutions efficiently.- Basic computer proficiency: The Email Support Executive should have a good understanding of email systems, internet navigation, and data entry.

We want a Suitable candidate having Proficient in MS Office at Kiri Nagar Location. Immediate joining will be preferred. Worked in Export company will be highly appreciated.

12 th pass out / undergraduate or graduate Taking or calling customer to resolve their concern Chat/ Email support processMale willing to work in 24*7 shift Female last shift end at 8 pm

Job Title: Customer Support Executive Voice / Chat / EmailLocation: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore (Office-based / Remote)Experience: 03 yearsSalary: 15,000 25,000/monthJob Type: Full-time / Rotational shiftsResponsibilities:Handle customer queries via call, chat, or email.Provide timely resolutions with empathy and professionalism.Escalate technical issues as required.Maintain high CSAT scores.Requirements:Excellent spoken and written communication skills (English + regional).Typing speed: 3035 WPM (for chat/email roles).Flexible for night shifts (for international process).Prior BPO experience preferred but not mandatory.Perks:5/6 day workingWork from home / office flexibilityIncentives for top performers Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai, Jaipur, Indore Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

Handle customer queries and complaints via email in a timely manner. Draft clear, professional, and empathetic responses to customer issues. Escalate complex issues to higher support teams when required. Maintain records of customer interactions using CRM/email ticketing systems. Follow up to ensure customer satisfaction and resolution. Achieve daily targets for response time and quality.

About the RoleWe are seeking an organized, tech-savvy, and highly dependable Executive Assistant to support Sarab Khanijou, a leading luxury menswear designer. This is an on-premise role for someone who thrives in fast-paced environments, can anticipate needs, and most importantlygets things done.Key ResponsibilitiesAct as the right-hand to Sarab Khanijou across daily business and creative operations.Manage schedules, appointments, and day-to-day logistics with precision.Troubleshoot and solve problems across all frontsadministrative, operational, and technical.Handle confidential and sensitive information with discretion.Liaise with vendors, clients, and team members to ensure smooth workflows.Leverage technology to streamline tasks (calendars, emails, inventory, project management tools, etc.).Anticipate issues before they arise and proactively resolve them.Provide support during shoots, client meetings, and events.RequirementsMale candidate (on-premise role) with a polished, professional presence.Strong organizational skills with a detail-oriented mindset.Tech-savvy: comfortable with productivity tools, cloud systems, and quick learners of new apps/software.Excellent communication and interpersonal skills.Problem-solver with a no-task-too-small attitude.Ability to work in a dynamic, luxury fashion environment and adapt quickly.Prior experience in executive assistance, operations, or a related role preferred.

Office Executive for machinery Company in sector 49, Gurgaon MCPSKey Responsibilities:The candidate should be knowledgeable, smart, and able to prepare emails and handle correspondence with clients and buyers independently.They should also be able to communicate effectively with senior officials.The candidate will report to the CEO and be able to handle his travel arrangements, emails, and day-to-day operations.RequirementsBachelors degree (preferred).(minimum 2 years )of experience in administrative roles, especially in drafting professional emails and client communication.Proficiency in MS Office (Word, Excel, PowerPoint).Strong communication, organizational, and multitasking skills.Ability to work independently and handle confidential information.Pleasant personality with a professional demeanor.If you are interested so please share me your CV atcapitalplacement21@gmail.com9891409300

Excellent communication skillsEstablish good repo with existing customers. Maintain positive business and customer relationship. Look after Mutual Fund Operations - Application/KYC

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

Handle inbound/outbound calls, emails, or chats for customer queries.Provide accurate and timely information about products, services, or processes.Resolve customer complaints, escalations, or technical issues professionally.

Sure, here's a pointwise breakdown of the responsibilities:1. **Organizing Office:**- Ensure the office environment is orderly and efficient.- Arrange files and documents systematically.- Manage inventory of office supplies.- Maintain cleanliness and organization within the office space.2. **Communication Management:**- Sort and distribute communications promptly and accurately.- Handle incoming and outgoing emails, letters, and packages.- Ensure timely dissemination of information to relevant parties.- Maintain confidentiality of sensitive information.3. **Record Keeping:**- Create and update records with accurate and valid information.- Organize and maintain databases, spreadsheets, and files.- Ensure proper documentation of important documents and records.4. **Meeting and Appointment Scheduling:**- Schedule and plan meetings, appointments, and events.- Coordinate with relevant parties to set up meeting agendas and prepare necessary materials.- Ensure all participants are informed of meeting details in a timely manner.5. **Supply Management:**- Monitor levels of office supplies and replenish as needed.- Handle shortages promptly to avoid disruptions in workflow.- Coordinate with suppliers to ensure timely delivery of necessary items.6. **Issue Resolution:**- Address and resolve office-related malfunctions or issues.- Respond to requests and inquiries from colleagues or clients in a timely manner.- Troubleshoot problems with office equipment or systems.7. **Interdepartmental Coordination:**- Collaborate with other departments to ensure compliance with established policies and procedures.- Communicate effectively with colleagues from different teams to facilitate smooth workflow.8. **Building Relationships:**- Maintain positive and professional relationships with suppliers, customers, and colleagues.- Foster a collaborative and supportive work environment.

Job Title: Office Assistant with Telecaller ResponsibilitiesCompany: G D Industrial Consulting & ServicesLocation: Sector 5, Rohini, DelhiWork Mode: In-officeWorking Hours: 10:00 AM 7:00 PM (Monday to Saturday)Job Overview:G D Industrial Consulting & Services is seeking a highly organized and professional Office Assistant with telecalling, marketing, and financial support experience. This role offers a blend of administrative, customer service, marketing, and financial responsibilities in a dynamic environment.Key Responsibilities:Administrative Support: Manage calendars, office operations, and handle data entry and correspondence.Telecalling: Make outbound calls, follow up on inquiries, and maintain client relations with excellent telephone etiquette.Marketing Support: Assist in executing marketing strategies, social media management, and content creation.Financial Support: Provide financial guidance on budgeting, planning, and investments, and assist in creating financial educational content.Team Collaboration: Work closely with internal teams to support office functions, marketing campaigns, and client communications.Required Skills:Strong organizational and multitasking abilities.Excellent verbal and written communication skills.Proficiency in Microsoft Office Suite and Google Workspace.Experience in telecalling, marketing, and basic financial knowledge.Professional telephone etiquette and customer service skills.Why Join Us?Growth Opportunities: Expand your skills in office administration, marketing, and finance.Team Environment: Work in a collaborative, innovative atmosphere.Work-Life Balance: Structured hours with weekends off.How to Apply:Please send your resume along with a cover letter detailing your qualifications and why you're the right fit for this role. We look forward to hearing from you!

Request, manage and process the expenses of all teammembers including the Executive Director following theexpenses policy Ensure the appropriate expense processes are followedincluding relevant deadlines for submission (chasing asrequired) Raise any concerns on expenses with the Executive Officerin the first instance. Ensure ongoing understanding of industry events, projecttimelines, crucial meetings and other commitments of thesenior team to manage expectations of the ExecutiveDirectors attendance (liaising with the senior team asrequired) Ability to forward plan Understand the where, when and why of meetings theExecutive Director is required to attend Understand the nature of meetings that can be marked asoptional for the Executive Director Understand the Executive Directors private commitmentsso far as they affect diary availability Seek understanding and take instruction from the ExecutiveOfficer as required.Proactive management and support with internal andexternal meetings to include preparing agendas, coordinating supporting papers and document and producingminutes Proactively ensure follow-up actions are swiftly progressed,liaising with relevant parties to ascertain progress. Candidate must be open to travel for exhibitions or whenever required.

SALES AND EXECUTIVE

Handle ClientsReply on EmailsProcess OrdersNo Sales & No MarketingBack Office Support

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only. Age between 20 to 30 Years- 12th Pass/ Graduation in any stream.- Excellent English reading and written communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ready to work in 3 Rotational Shifts.- Formal Attire- Work from office.

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

What is Driffle?Driffle is a digital goods marketplace that connects gamers across the globe with worldwide sellers. We are a bunch of gamers who are trying to make your gaming experience better with the aim of making gaming accessible and affordable to everyone.Job SummaryWe are seeking Email Support Executives to join our team and be responsible for assisting our customers with their inquiries, concerns, and complaints post-sales. The successful candidate will be responsible for providing exceptional customer service through phone, email, chat, and social media. They will also be responsible for maintaining accurate records of all customer interactions, identifying areas of improvement, and providing feedback to the management team.What will you do?Responding to customer inquiries, concerns, and complaints via email, and chat.Resolving customer complaints and escalating issues as needed to the appropriate department.Identifying areas of improvement in the customer service process and providing feedback to the management team.Meeting and exceeding customer service metrics, including response time, resolution time, and customer satisfaction scores.Serve as the main point of contact for customer inquiries, concerns, and feedback, and respond in a timely and professional manner.Basic QualificationsExcellent communication skills, both written and verbal, with the ability to articulate complex concepts to non-technical stakeholders.1+ years of experience in Email Support or customer support, preferably in a SaaS or technology company, Freshers with good communication skills and problem-solving abilities will also be considered.Excellent problem-solving skills with the ability to identify and resolve customer issues in a timely and effective manner.Comfortable working in a fast-paced and dynamic environment.Knowledge of customer service best practices and techniques.Availability to work in graveyard shifts (9 PM - 5 AM), 6 days

We are seeking a customer-focused Customer Service Agent to join our team. The primary responsibilities of this role include resolving customer queries and handling escalations efficiently and professionally. The ideal candidate will possess excellent communication skills, a calm demeanor, and the ability to work under pressureKey Responsibilities:1. Customer Query Resolution:Respond promptly to customer inquiries via phone, email, and chat. Provide accurate, valid, and complete information to customers.Diagnose and troubleshoot issues customers are facing.Follow up to ensure resolution of customer issues.2. Handling Escalations:Manage and resolve customer complaints and escalations with a focus on customer satisfaction.Analyze and address customer concerns in a timely and effective manner.Escalate unresolved issues to the appropriate internal teams as necessary.Document all customer interactions and escalations in the CRM system.3. Customer Relationship Management:o Build sustainable relationships and trust with customers through open and interactive communication.o Provide feedback on the efficiency of the customer service process.o Suggest improvements and innovations for enhancing customer experience.4.Team Collaboration:Work collaboratively with other team members to achieve team goals.o Participate in team meetings and training sessions to stay updated on product and service knowledge.Qualifications:1. Education: High school diploma or equivalent; Bachelors degree preferred.2.Experience: Proven customer support experience or experience of atleast 6 Months.3.Skills:Strong phone contact handling skills and active listening.Familiarity with CRM systems and practices.Excellent communication and presentation skills.Ability to multi-task, prioritize, and manage time effectively.Problem-solving skills and the ability to think on your feet.Empathy and patience in handling customer interactions.4.Work Schedule: Flexibility to work in shifts.

Back office assistant Looking For Married Female (Candidate) Fresher can applyGood communication skillBasic knowledge of MS excel ,word ,etcwho can interact with our clients and vendors for follow ups.Ready to relocate nearby

Sure, here's a pointwise breakdown of the responsibilities:1. **Organizing Office:**- Ensure the office environment is orderly and efficient.- Arrange files and documents systematically.- Manage inventory of office supplies.- Maintain cleanliness and organization within the office space.2. **Communication Management:**- Sort and distribute communications promptly and accurately.- Handle incoming and outgoing emails, letters, and packages.- Ensure timely dissemination of information to relevant parties.- Maintain confidentiality of sensitive information.3. **Record Keeping:**- Create and update records with accurate and valid information.- Organize and maintain databases, spreadsheets, and files.- Ensure proper documentation of important documents and records.4. **Meeting and Appointment Scheduling:**- Schedule and plan meetings, appointments, and events.- Coordinate with relevant parties to set up meeting agendas and prepare necessary materials.- Ensure all participants are informed of meeting details in a timely manner.5. **Supply Management:**- Monitor levels of office supplies and replenish as needed.- Handle shortages promptly to avoid disruptions in workflow.- Coordinate with suppliers to ensure timely delivery of necessary items.6. **Issue Resolution:**- Address and resolve office-related malfunctions or issues.- Respond to requests and inquiries from colleagues or clients in a timely manner.- Troubleshoot problems with office equipment or systems.7. **Interdepartmental Coordination:**- Collaborate with other departments to ensure compliance with established policies and procedures.- Communicate effectively with colleagues from different teams to facilitate smooth workflow.8. **Building Relationships:**- Maintain positive and professional relationships with suppliers, customers, and colleagues.- Foster a collaborative and supportive work environment.

Customer Support Executive For Interiors Company in Sector 48 GurgaonPosition:- Sr. Sales ExecutiveLocation GurgaonSalary- 20-35 KExperience Required - 1+ yrsGood communication mandatoryRequirements:Job Description:Interacting With Clients on Phone, Whatsapp or During Their Visit To Our StudioInform Client About Products; Guide Them About Process And Costing. Close The Sales DealCoordinate with Internal Teams- Design & Operations to Ensure Timely Delivery To ClientExperience: 0-2 Years Sales ExperiencePerson Must Be Based In GurgaonGood Communication Skills Are Required (EnglishA Person Should Be Ambitious And Willing To Learn.Work Environment:Monday To Saturday; 10:00 AM To 6:30 PM, One Saturday In Month Is OffPls mention thisFollow Capital Placement Services Linkdein Profile for more updates :

Job descriptionRoles and ResponsibilitiesInteracting with clients on phone, WhatsApp Inform client about products, guide them about process and costing. Close the sales deal Coordinate with internal teams- design & operations to ensure timely delivery to clientDesired Candidate ProfilePerson must be based in Gurgaon Good communication skills are required (English) Person should be ambitious and willing to learnExp - 0-2 Yrs

Job profile: Customer Care executive Job role : To handle customer query, able to listen the call actively, being polite while talking, should know how to be professional at work, should have zeal to work in the organisation.NOTE : candidate should be comfortable with both day shift and night shift ( depends on the process you get).Should be comfortable with Rotational offs.FOR MORE DETAILS CONTACT:8800523762(HR TRIPTI)

Handling Customer Queries, Requirements of Good Communication Skilled Candidate for Customer Care Executive salary:15-18k Ctcshifts - Day and Rotational contact:8800523762hr Tripti

Job Openings for 2 Back Office Assistant Jobs with minimum 1 Year Experience in Rohini Sector 5, Delhi having Educational qualification of : Other Bachelor Degree with Good knowledge in Email Support Executive,Email Drafting,Email Writing,Advance Excel,MS Office Powerpoint,Microsoft Word,Communication Advisor etc. G D INDUSTRIAL CONSULTING & SERVICES is a consultancy firm that provides advisory services to MSMEs in areas such as business growth, knowledge improvement, transformation and transition, finance management, marketing and sales, and more. Located in Rohini, our aim is to strengthen MSMEs to thrive in the competitive era of Make-In-India. Visit our website at https://gdindustrialconsulting.business.site/ for more information.