Company Ebixcash Global Services Pvt. Ltd. Industry BPO Profile Telesales Executive Process Axis Bank Location Noida , Sector 128 ( 3rd floor, Tower 3, Axis house , Sector 128, Noida ) Qualification Graduate/ Postgraduate (Except B.tech ) Salary 16k CTC 21K CTC Experience Fresher & Experience both can apply Shift 9 hours ( 09 :30am 06:30pm ) Working 5.5 Days / Sunday fixed off / 2nd and 4th Saturday off An EbixCash Global Services job description typically involves providing customer support and handling inquiries across various channels like phone, email, and chat, often focusing on managing customer journeys within the company's digital payment and travel services, with roles ranging from basic customer service representatives to specialized positions like technical support or collections agents, depending on the specific department and client needs; essentially, it's a BPO (Business Process Outsourcing) role centered around delivering excellent customer experience through efficient query resolution and account management within the EbixCash ecosystem. Key aspects of an EbixCash Global Services job might include: Customer interaction:Responding to customer queries regarding payments, travel bookings, account details, and resolving issues through phone calls, emails, and live chat. Transaction processing:Handling payment transactions, verifying details, and ensuring accurate processing of customer requests. Account management:Managing customer accounts, updating information, and assisting with account related issues. Sales support:Promoting additional services or products to customers based on their needs. Skills :- 1. Excellent communication skills in English (both verbal and written)2. Should have a knowledge of Banking Products and Sales Strategies Strong problem-solving abilities3.Ability to work under pressure and meet deadlines4.Familiarity with computer systems and CRM tools5. Ability