Desktop Support Executive Job Vacancies in Chennai

Job Summary:We are seeking a skilled and proactive IT Executive with hands-on experience in managing and maintaining IT infrastructure, with a strong emphasis on CCTV systems. The ideal candidate will support day-to-day IT operations and ensure the security and reliability of surveillance systems across the organization.Key Responsibilities:IT Support & InfrastructureProvide technical support for desktop systems, laptops, printers, and other peripherals.Monitor and maintain company networks (LAN, WAN, Wi-Fi, etc.).Manage installation, configuration, and troubleshooting of software and hardware.Ensure timely updates, patching, and maintenance of systems.Manage data backups, antivirus, and security protocols.CCTV & Surveillance SystemsInstall, configure, and maintain CCTV cameras, NVRs/DVRs, and monitoring systems.Monitor CCTV system performance and ensure continuous operation and storage backup.Conduct periodic checks, preventive maintenance, and fault troubleshooting.Coordinate with vendors for CCTV upgrades, repairs, or replacements.Maintain CCTV system documentation, including layout maps, IP assignments, and access logs.Administrative & DocumentationMaintain IT inventory and asset records.Document all IT support requests, incidents, and resolutions.Assist in implementing and maintaining IT policies and procedures.Provide support for video conferencing and meeting room technology.Qualifications and Skills:Bachelor's degree in IT, Computer Science, or related field.Minimum 24 years of experience in IT support, with at least 1 year of experience in CCTV systems.Hands-on experience with Windows/Linux OS, routers, switches, and basic networking.Working knowledge of IP-based CCTV systems, NVR/DVR setup, remote monitoring, and video storage.Familiarity with access control systems is a plus.Strong analytical, troubleshooting, and problem-solving skills.Good communication and interpersonal skills.

Proficiency in Unix and its standard commands and scripting Good understanding of DBMS concept Proficiency with SQL (Sybase desirable) Basic understanding of Java/, HTML Basic understanding of WebsphereTx (desirable)

Knowledge on IMAP, POP3 account - Email Configuration,Thunderbird, Outlook Mailing client configuration Knowledge.OS Installation Knowledge - Windows 7/8/10.Active Directory,DNS,Dhcp,group policy,server,o365Desktop & Laptop Hardware troubleshooting knowledgeVendor Coordination for hardware failure.Installation of Standalone & Network Printer & ScannerWi-Fi configuration knowledgeBasic knowledge on iPad, iPhone & MAC book and mail configuration on themBasic Network troubleshooting knowledge

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Job Openings for 2 Desktop Support Executive Jobs with minimum 2 Years Experience in Chennai,Erode,Tirupur having Educational qualification of : Professional Degree, Other Bachelor Degree with Good knowledge in Networking,Server Support,Desktop Support,Service Desk,Technical Support etc.it is purely field work

Research and identify solutions to software and hardware issues Diagnose and troubleshoot technical issues, including account setup and network configuration Configuring and Troubleshooting of Network printers and Scanners LAN issues Ask customers targeted questions to quickly understand the root of the problem Track computer system issues through to resolution, within agreed time limits Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issue Provide prompt and accurate feedback to customers Ensure all issues are properly logged Follow up with clients to ensure their IT systems are fully functional after troubleshooting Prepare accurate and timely reports Document technical knowledge in the form of notes and manuals Maintain jovial relationships with clients

Responding to client support requests.Contacting clients to find out the nature of the problem.Traveling to the clients location or connecting via a remote link.Troubleshooting hardware and software issues.Installing and maintaining hardware and computer peripherals.Installing and upgrading operating systems and computer software.

Position: IT Technician/ IT SupportAny fresher can also apply. company will provide training.Qualification: Graduate / Undergraduate.Job Description: Serving as the first point of contact for IT support within the organization. Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware. Diagnosing and troubleshooting software and hardware issues. Research and evaluate emerging technologies, hardware, and software. Supporting employees whenever they encounter challenges with computers and network devices. Serve as the subject matter expert supporting MAC OSX, Windows, and all common office software and applications, such as Microsoft, and Adobe.Requirements and skills: Proven experience of at least 3+ years in Information technology is a must. A diploma or bachelors degree in computer science, engineering, or relevant field. Experience in general networking, TCP, Firewall rules, VPN, SSL, and IPSec is essential. Knowledge of JavaScript and MS Active Directory is an additional plus point. Good knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools. Proficiency in Windows/Linux/Mac OS. Attention to detail and good problem-solving skills. Excellent interpersonal skills and communication ability are a must.Job Types: Full-time, Regular / Permanent

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician

Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician