I.T.I. Freshers For Telecaller

Legal Capital

job description: telecaller

we are seeking a motivated and results-driven telecaller to join our legal services team.

the ideal candidate will be responsible for handling client calls, providing information

about our legal services, and ensuring excellent customer support.

job title:

telecaller

department:

legal services

key responsibilities:

 make outbound calls to potential clients to inform them about legal services offered.

 handle inbound queries related to legal services and redirect calls to the appropriate

legal advisors.

 maintain a record of calls and client interactions in the database.

 schedule appointments and follow-up calls for legal consultations.

 support the legal team by gathering client details and preliminary information.

 ensure professional and polite communication at all times.

 meet daily and weekly targets related to call volume and client engagement.

required skills:

 excellent verbal communication skills in english and regional languages.

 basic knowledge of legal terminology and services (preferred).

 good listening and interpersonal skills.

 proficiency in ms office and crm software.

 ability to handle pressure and meet targets.

 customer-centric attitude.

qualifications:

minimum hsc/graduate in any stream. prior experience in telecalling, especially in legal or

related services, is an advantage.

work environment:

this is a full-time, office-based position. the role may involve rotational shifts and weekend

work as per business requirements.

• Experience

  0 - 2 Years

• No. of Openings

  5

• Education

  I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.E, B.Tech, LLB, Any Bachelor Degree

• Role

  Tele Caller

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  3rd block, 4th floor, White House, Greenlands Rd, Kundanbagh Colony, Begumpet, Hyderabad, Telangana