Customer Support Operations Fresher Jobs in Delhi NCR

As a BPO Telecaller, you will be responsible for engaging with customers over the phone to provide information, answer queries, and assist with their needs. This is a full-time remote position based in Noida, suitable for candidates with minimal experience.Key Responsibilities:- Customer Interaction: Make outbound calls to customers to understand their needs and provide appropriate solutions, ensuring a positive experience.- Product Knowledge: Gain a thorough understanding of the products or services offered to effectively communicate their benefits and handle inquiries.- Lead Generation: Identify potential customers and collect relevant information that can help in converting leads into sales.- Database Management: Update and maintain customer information in the companys database to ensure accuracy and enhance future communications.- Feedback Collection: Gather customer feedback to help improve services and report any recurring issues to the management team for resolution.Required Skills and Expectations:- Strong communication skills in English and any regional language to ensure clear interaction with customers.- Basic knowledge of computer applications, as you will be using software tools to manage calls and data.- Ability to work independently, demonstrating good time management and self-discipline while working from home.- A positive attitude and a willingness to learn are essential, as you will be in a dynamic environment.- Preferred candidates should be male and have completed at least their 12th-grade education.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Interview Invitation Customer Support ExecutiveYou are invited to attend an interview today or tomorrow between 11:00 AM and 3:00 PM.Alternatively, you may visit Monday to Friday between 11:00 AM and 3:00 PM.Job Role: Customer Support ExecutiveSalary: 15,000 60,000 (depending on interview performance) Application ProcessBefore coming for the interview, kindly generate the interview code from home on the same day.Important Instructions:Select the second option: I Energizer HR in the Source section.Mention HR Riya Rawat on the first page of the form.Write Riya Rawat HR at the top of your CV. Interview Location:IenergizerGate No. 2, A-37, Sector 60, NoidaNear Sector 59 Metro StationPlease ask for Riya Rawat (HR) upon arrival. Documents to Carry:Aadhar CardUpdated CV (hard copy)Educational and experience documents (hard or soft copy) Please do not bring a laptop.Upon reaching the reception, share your interview code and send a WhatsApp message with your name to inform us of your arrival so we can assist you.We look forward to meeting you!

We are hiring Customer Support Executives to handle customer queries over calls and provide accurate information. The role involves assisting customers, resolving issues, and ensuring a positive customer experience.Eligibility:Minimum qualification: 12th Pass (Plus Two)Freshers can applyBasic English & Hindi communication skillsKey Skills:Good communicationCustomer-friendly attitudeWillingness to learnSalary & Benefits:Fixed salary + incentives (up to 1 lakh)Training provided

Bhartiya Airways BPO Customer Support Executive (Voice/Non-Voice) Job DescriptionAbout the CompanyBhartiya Airways is a travel and aviation services provider offering domestic and international flight bookings, tour packages, corporate travel solutions, and 247 customer support.Job Title: Customer Support Executive BPO (Voice / Non-Voice)Department: Customer Service / OperationsLocation: Gurgaon/Delhi (or as applicable)Employment Type: Full-TimeKey ResponsibilitiesHandle inbound & outbound calls related to flight bookings, rescheduling, refunds, cancellations, and travel inquiries.Respond to customer queries via chat, email, and phone with accuracy and professionalism.Assist customers in resolving ticketing issues, payment concerns, or documentation requirements.Maintain customer interaction records in CRM systems.Explain airline policies, baggage rules, travel guidelines, and fare conditions.Coordinate with internal teams and airline partners to process customer requests.Ensure high customer satisfaction with timely and effective problem resolution.Follow standard operating procedures (SOPs) and achieve daily/weekly performance targets.Skills RequiredExcellent communication skills in English & Hindi.Good listening and problem-solving abilities.Basic computer proficiency (MS Office, CRM tools).Customer-centric approach with patience and empathy.Ability to work in rotational shifts (including weekends/holidays).Knowledge of travel/airline industry is a plus.Eligibility CriteriaEducation: 12th Pass / Graduate.Experience: 03 years in BPO/Customer Service (Freshers welcome).Age: 1835 years.Immediate joiners preferred.Salary & BenefitsSalary: 35,000 70,000 per month (depending on experience & profile).Incentives/Performance bonuses.Paid training.Travel industry perks (discounted tickets/offers).Growth opportunities within the company.Work Environment6-day working with rotational shifts.Office-based / Hybrid options (as per company policy).Supportive team and professional work culture.

- Handling customer queries and providing timely and accurate responses: The Customer Care Associate will be responsible for addressing customer concerns, complaints, and inquiries promptly and efficiently to ensure customer satisfaction.- Resolving customer issues and complaints in a professional manner: The Customer Care Associate will need to handle customer complaints or issues with tact and diplomacy, ensuring a positive outcome for both the customer and the company.- Building and maintaining strong customer relationships: The role involves engaging with customers in a friendly and helpful manner to build rapport and loyalty, ultimately fostering long-term relationships.- Providing product or service information to customers: The Customer Care Associate will be required to have a good understanding of the company's products or services to effectively address customer inquiries and provide relevant information.- Collaborating with other team members to ensure seamless customer support: Working in a team environment, the Customer Care Associate will need to coordinate with colleagues to deliver consistent and high-quality customer service.Required Skills and Expectations:- Excellent communication skills, both verbal and written, to effectively interact with customers.- Strong problem-solving abilities to address customer issues and find satisfactory solutions.- Patience and empathy to deal with customers in a courteous and professional manner.- Ability to work independently and in a team, demonstrating flexibility and adaptability in a fast-paced environment.- Basic computer proficiency to navigate systems and tools for customer support.

Coordinating with flight crews, air traffic control, and other airport personnel. Ensuring aircraft are positioned and moved safely on the ground. Operating ground support equipment, such as tugs and pushback vehicles.

profile- Chat processQualification- graduation/post graduationlocation-NoidaShift- RotationalFresher and experience both can apply

We have vacant of 100 Customer Service Associate Jobs in DLF Phase V, Gurgaon, for Freshers & Experienced Educational Qualification : Higher Secondary Skill BPO Operations,International BPO,BPO Non Voice,Non Voice Process,Chat Process,Chat Support,BPO,Customer Care Cons etc.

Dear Connection,We're hiring Customer Service Representative.Location - Noida Job Mode: Work From Office Working Days: 6 daysJob Role: Provide exceptional customer service. Resolve customer inquiries and complaints. Adhere to company policies and procedures.Eligibility Criteria: Minimum Education/qualification required: Primarily Graduates / UG - Lower Ratio Experience: 0-4 years (Voice process & having good communication skills). Interested candidates can send their resume to ta7@ab7solutions.com.

NOTE- fresher with good communication skill can also apply Job Alert !!!!!Opennings for Customer Support in Gurugram.Salary - upto 25 kMinimum 12th passout6 days working Fresher and Experienced both can apply.Sector - Sector 20, GurgaonCandidate can share their CV on WhatsApp @ 8923612183Email- hr@employeazy.in Regards,Employeazy

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All India

We have urgently requirements of customer service executiveProcess: Leading Banking ProcessProfile: Inbound Customer serviceSalary: 16.5k in hand for Freshers nd 17.5k for experienced candidates.Work Location: Noida Sector 128 ( Shuttle service available from Botanical Garden, 52 and 59 Metro stations) Shift Timing: ( 9 hrs of shift between 8AM to 8 PM window), 1 rotational off

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.

A retail executive manages the operations and staff of a retail business, and is responsible for its overall success. Their duties include: Staff management: Overseeing retail staff, including retail assistants, senior retail assistants, retail supervisors, and promoters Customer service: Ensuring excellent customer service, addressing customer concerns, and resolving disputes Sales: Implementing strategies to increase sales, meeting sales targets, and analyzing sales data Inventory: Managing inventory, including inventory control and supervision Marketing: Conceptualizing store promotions and marketing campaigns, and increasing brand recognition Budgeting: Managing the retail budget Collaboration: Coordinating with inventory, maintenance, and procurement teams Customer feedback: Gathering and evaluating customer feedback Strategic planning: Translating corporate strategy into tactical operations Retail executives typically work in businesses that sell directly to consumers, such as supermarkets, fashion stores, and electronics retailers. They often need strong leadership skills, customer service expertise, and a business-oriented mindset.