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Customer Support Job Vacancies in Vadodara

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  • 0 - 2 yrs
  • 3.0 Lac/Yr
  • Vadodara
Voice Process Customer Support Domestic Voice Process Good Communication Skills BPO Customer Support Voice Process
As a Customer Support Specialist in Vadodara, India, you will play a vital role in helping customers with their inquiries and issues. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Assist Customers**: You will respond to customer inquiries via phone, email, or chat, providing clear and accurate information about our products and services.2. **Troubleshooting**: Identify and resolve customer issues, guiding them through troubleshooting steps to ensure a positive experience.3. **Document Feedback**: Record customer interactions and feedback to help improve services and products, ensuring their voices are heard.4. **Collaborate with Team**: Work closely with other team members and departments to address complex problems and support customer needs effectively.5. **Maintain Records**: Keep accurate records of customer interactions, transactions, and any follow-up actions needed.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and patient attitude towards helping customers. You must be detail-oriented, able to handle multiple tasks, and possess problem-solving abilities to ensure customer satisfaction. Familiarity with computer systems and basic software is essential. Teamwork is vital, so you should be ready to collaborate and share knowledge with your colleagues.
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  • 0 - 5 yrs
  • 3.0 Lac/Yr
  • Vadodara
Customer Relationship Desktop Support Internal Communication Customer Service Customer Support Customer Calling Good Communication
We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.Key Responsibilities:- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.- **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.- **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.- **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.Required Skills and Expectations:Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.
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  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Manjusar Vadodara
Microsoft Office Retail Sales Desktop Support Service Desk Corporate Sales Customer Care Channel Sales
We are looking for a dedicated Sales Coordinator to support our sales team and ensure smooth operations in our office located in Manjusar. This role is ideal for a motivated individual with 1 to 2 years of experience in sales coordination.**Key Responsibilities:**- **Assist Sales Team:** Provide administrative support to the sales team by managing schedules, handling inquiries, and coordinating meetings. This helps ensure that the team can focus on closing sales.- **Manage Sales Orders:** Process sales orders and maintain accurate records. Timely order processing is crucial for customer satisfaction and efficient sales operations.- **Customer Interaction:** Communicate with clients to address their queries and provide information about products and services. Strong client communication enhances customer relationships and drives sales.- **Data Entry and Reporting:** Record sales data and prepare reports for management. Accurate data entry is essential for analyzing sales performance and making informed decisions.- **Coordinate Events and Promotions:** Support the organization of sales events and promotional activities. Effective coordination boosts sales visibility and engages potential clients.To succeed in this role, candidates should possess strong organizational skills, attention to detail, and the ability to communicate effectively. Proficiency in Microsoft Office and familiarity with CRM software is expected. We encourage applications from females who hold a B.Com degree and have the ability to thrive in a team-oriented work environment.
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  • 5 - 11 yrs
  • 3.5 Lac/Yr
  • Vadodara
Sales Administration Customer Support Coordination Skills Order Processing
SALES COORDINATOR - FEMALELocation - VadodaraReporting location - Por or TarsaliSalary - Rs 25000 to 30000 pmSundays off/ 9 am to 6 pmAge profile - 27 years and above_________________________________________Suitable candidates must respond with following details if interested1. UPDATED RESUME2. PRESENT / LAST SALARY 3. JOINING DATE
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  • 1 - 3 yrs
  • 10.0 Lac/Yr
  • Vadodara
Corporate Sales b2b Marketing Lead Generation
Responsibilities will not be limited and will include1. Customer Support:**a. Provide timely and effective assistance to customers via phone and in-person.b. Act as the first point of contact for troubleshooting and technical assistance.c. Coordinate with customers for service appointments and machine delivery schedules.2. Machine Inspection:**a. Conduct regular inspections of machines prior dispatch.b. Identify and report any issues or potential improvements for the machinery.c. Coordinate with the technical team for more complex inspections or repairs.3. Training:**a. Provide training to customers on the proper operation and maintenance of machines.4. Assembly & Repair:**a. Assist with the assembly of machines as and when required.b. Provide technical support and perform repairs to machines, ensuring minimal downtime forcustomers.c. Coordinate with the repair team to resolve machine malfunctions or breakdowns.5. Marketing Support:**a. Assist the marketing team in preparing product demonstration6. Other Duties*** Perform any other tasks or activities as required to support the customer and ensure customersatisfaction.Candidate Profile:Should have technical background (diploma or ITI)Atleast 4 years of experience in machine assembly, customer interaction.Prior experience in customer support, machine assembly, or technical troubleshooting is preferred.Strong communication and interpersonal skills.Technical proficiency with machines and repair processes.Ability to work independently and as part of a team.Willingness to travel to customer sites for training and installation.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vadodara
Good Communication Skills English Language
Hiring for 50 Customer Support Specialist Jobs in Vadodara for Freshers,Required Educational Qualification is : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, BVSC, Other Bachelor Degree with Good knowledge in Good Communication Skills, English Language etc.
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Communication Skills Problem-Solving Ability Product & Service Knowledge Complaint Resolution Data Entry Technical Proficiency Time Management Chat Support Skills Telephonic Support Active Listening Positive Attitude Adaptability Professionalism Multitasking
Job Summary:The Customer Service Executive (CSE) is responsible for handling customer inquiries, resolving complaints, processing orders, and providing information about products and services. The role focuses on ensuring customer satisfaction through professional communication, problem-solving, and timely assistance via phone, email, chat, or in person.Key Responsibilities:Customer Interaction & SupportHandle inbound and outbound customer calls, chats, and emails.Respond to customer queries regarding products, services, billing, and policies.Provide accurate information and ensure a positive customer experience.Complaint Handling & ResolutionRecord and resolve customer complaints promptly.Escalate complex issues to senior staff or concerned departments when necessary.Follow up with customers to ensure problems are resolved to satisfaction.Order & Service ManagementProcess orders, returns, exchanges, and cancellations efficiently.Maintain accurate records of transactions and customer details.Coordinate with logistics or operations teams for timely delivery and support.Documentation & ReportingMaintain customer service logs, feedback, and daily activity reports.Update CRM (Customer Relationship Management) systems with all interactions.Analyze common customer issues and suggest improvements to processes.Team CollaborationWork closely with sales, marketing, technical, and accounts teams.Share insights and customer feedback for service or product enhancement.Customer RetentionBuild long-term relationships with customers through professional engagement.Promote loyalty programs, upselling, or cross-selling where appropriate.Required Skills & Competencies:Excellent verbal and written communication skills.Strong problem-solving and conflict-resolution abilities.Ability to work under pressure and manage multiple tasks.Good listening and interpersonal skills.Basic computer literacy proficiency in MS Office, CRM tools, and email systems.Attention to detail and ability to maintain confidentiality.Professional, polite, and customer-oriented behavior.Qualifications:Minimum Education: 12th pass / Graduate in any discipline.Preferred Experience: 13 years in customer service, call center, or client support role.Knowledge of CRM software or call-handling systems is an advantage.Work Environment:Office-based, call center, or hybrid setup.Rotational shifts may include weekends or holidays (as per company policy).Fast-paced and target-driven environment.
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Airport Staff Multitasking Time Management Teamwork Flight Attendant Communication Customer Support Adaptability Airport Operation System Support Executive Admin
An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Subhanpura Vadodara
Voice Process English Language Customer Support International Calling Good Communication Business Process Outsourcing
Freshers& ExperienceFluent in English Good Communication#Excellent English communication#Rotational Shifts- #6days work in a week
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Vadodara
Good Communication Problem Solving Customer Relationship Customer Service Inbound Process English Language
Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.
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  • 0 - 6 yrs
  • 2.8 Lac/Yr
  • Vadodara
International Voice Process Customer Care International BPO Voice Process Call Center BPO Call Center Outbound Calling Telecalling Executive Telesales Executive Customer Support
We are looking for dynamic candidates who can deal with student candidates to explore their versatile skill sets in counselling, mentoring and interpersonal communication on various levels. Candidates should be proficient in English, Gujarati and Hindi languages.Candidates with Similar experience will be given a priority.Age: till 30 Fresher are also welcomeJob Type: Full-time, Location Vadodaraongoing study not allowed, English must be fluent
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Logistic Coordinator

SunEx International

  • 1 - 6 yrs
  • 3.3 Lac/Yr
  • Vadodara
Logistic Coordinator Customer Support Specialist Problem-solving Skills Communication
You will be responsible for Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific features or productsAnalyse and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teams
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Subhanpura Vadodara
Customer Handling Communication Skills Customer Support Inbound Calling
We are hiring Customer Support Executive to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us
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Customer Support International Call Center International BPO Inbound Process Call Center Sales
In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience.
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Good Communication English Language Customer Relationship Desktop Support Customer Service Voice Process Inbound Outbound Sales Customer Calling Internal Communication
Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.
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  • 1 - 1 yrs
  • Waghodia Road Vadodara
Outbound Sales Customer Service Desktop Support Customer Relationship Outbound Calling Voice Process Inbound English Language Customer Support Inbound Voice Process Customer Calling Good Communication Inbound Process
**Job Alert Hiring in Vadodara!** **Position:** Customer Support & Sales Executive (Logistics) **Company:** TruckGuru Indias Trusted Truck Booking Platform **Location:** Vadodara, Gujarat **Type:** Full-time **Salary:**Fix Basic salary+Incentive additional* **About Us:** TruckGuru is a fast-growing tech platform offering reliable truck rental services for commercial & household transport. Website: www.truckguru.co.in**What You'll Do:** - Handle inbound/outbound calls to vendors & clients - Help customers book trucks - Share quotations, follow up on leads - Maintain records & drive sales - Earn incentives per transaction!**Requirements:** - Graduate (No Engineers/Diploma holders) - Min 1 yr experience in Sales/Customer Support - Age: Up to 35 years - Based in Vadodara only (No remote) - English preferred, Hindi/Gujarati a plus *Freshers not eligible***Work Days:** MonSat **Time:** 9:30 AM 6:00 PM**Why Join?** - Great incentives - Growing logistics tech company - Professional team culture**To Apply:** Send your resume now! Visit: www.truckguru.co.in
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Female
  • Vadsar Vadodara
Customer Management Customer Care Customer Support Admission Counselling
You will be responsible for handling customers and generating business. You will be liaising with clients and subject experts.Liaising with clients and subject experts.Solving client queries.Converting inquiries into revenue.Generating quotes.Keeping track of payments.**Phone handling (mostly inbound) is an important part of this job.
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Hotel Captain

CareerPaths

  • 1 - 4 yrs
  • 2.5 Lac/Yr
  • Vadodara
Inventory Customer Support Guest Handling Kitchen Operation Cooking Food
We are looking for 4 Hotel Captain Posts in Vadodara, with deep knowledge in Inventory, Customer Support, Guest Handling, Kitchen Operation, Cooking Food Any Male or female can Apply.If outside vadodara candidate accomdation provided
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Customer Relationship Customer Support Voice Process English Language Customer Calling Good Communication Customer Service
Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.
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Solar Engineer

Key Resources Consultancy

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Vadodara
Solar Consultant Customer Service Support Hybrid Solar Administrator Auto CAD Designer Solar Engineer Solar Project Design Problem Solving PV Solar Power Electrical Diagrams Renewable Energy AMP
Experience of Installation of Solar Grid Tie, Off Grid / PCU & Hybrid Models2) Supporting customers through technical and administrative activities3) Understanding customer needs and concerns4) Providing a high level of customer service5) Preparing and submitting service reports6) Participating in the training7) To maintain field TAT as desired by CompanyExcellent communication skills in applicable local language.Basic knowledge of EnglishComputer literacyReady to travel based on situations.
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FEMALE INTERNATIONAL TELECALLER

VERAI Placement Service

  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Vadodara
Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
URGENT REQUIREMENT FEMALE FOR US BASED COMPANYROLE : TELE CALLINGENGLISH FLUENCY MUSTONLY FEMALE CAN APPLYA CANDIDATE MUST HAVE MINIMUM 6 MONTH BPO EXPERIENCEVERY GOOD COMMUNICATION SKILL REQUIRED5 DAY WORKS, SAT-SUNDAY HOLIDAY
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International Telecaller (Female)

VERAI Placement Service

  • 1 - 5 yrs
  • 3.0 Lac/Yr
  • Vadodara
Telecommunication ENGLISH FLUENCY Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
URGENT REQUIREMENT FEMALE FOR US SALES PROFILEA CANDIDATE MUST HAVE A VERY GOOD COMMUNICATION SKILL AND FLUENCY IN ENGLISH READY TO WORK IN NIGHT SHIFTMONDAY TO FRIDAY WORKINGSAT-SUNDAY OFF
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US SALES FEMALE REQUIRED

VERAI Placement Service

  • 1 - 2 yrs
  • 2.5 Lac/Yr
  • Vadodara
Call Center Executive Customer Care Executive Customer Support Executive Telecaller Telesales Telemarketer Telemarketing Executive Telemarketing Customer Care Associate Lead Generation Executive Business Development Executive Walk in
URGENT REQUIREMENT US SALES STAFF FOR COLD CALLING 6 Months to 1 year of experience in International calling & sales is a must. (Only outbound calling experience & no inbound experience)2) Excellent oral & written communications skills are must3) Lead Generation through Cold Calling ENGLISH FLUENCY MUSTSAT - SUNDAY OFF
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  • 0 - 1 yrs
  • 2.3 Lac/Yr
  • Vadodara
Outbound Calling BPO Operations International BPO International Voice Process Good Communication Skills Chat Support Customer Care Written English
Customer Support Executive Willing to Work with Rotational Shift Career Oriented
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  • Fresher
  • 2.5 Lac/Yr
  • Subhanpura Vadodara
Customer Relationship Customer Support Voice Process English Language
Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.
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  • Fresher
  • 2.5 Lac/Yr
  • Female
  • Subhanpura Vadodara
Customer Relationship Customer Service Voice Process
Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.
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