Customer Support Job Vacancies in Vadodara

We are looking for a dedicated Customer Care Executive to join our team based in Vadodara. This is a full-time work-from-home position suitable for fresh graduates who have completed their 12th grade.**Key Responsibilities:**- **Handle Customer Inquiries**: Respond to customer questions and concerns via phone, email, or chat to ensure they receive prompt and accurate information.- **Resolve Issues**: Identify customer problems and work to provide effective solutions, ensuring high levels of customer satisfaction.- **Maintain Records**: Keep detailed records of customer interactions and transactions to help improve service quality and track customer feedback.- **Provide Product Information**: Inform customers about products and services, guiding them through features and benefits to aid their decision-making.- **Follow Up**: Check in with customers after resolving their issues or after purchases to ensure they are satisfied with the service provided.**Required Skills and Expectations:**Strong communication skills are essential for effectively conveying information and understanding customer needs. Candidates should demonstrate a friendly and courteous demeanor while interacting with customers. Basic knowledge of computer applications and the ability to navigate systems quickly will be beneficial. Additionally, good problem-solving skills are crucial for addressing customer complaints effectively. Applicants should be self-motivated and able to work independently from home, managing their time efficiently while maintaining productivity. Adaptability to learn new processes and systems is also important.

Create Feasibility in the System taking required details from Sales Team, follow up with feasibility team to understand the outcome report., Create commercial proposal in auto generated CRM with Inputs from Feasibility, take necessary internal approvals, follow up with the customer for order confirmation

As a Customer Support Specialist in Vadodara, India, you will play a vital role in helping customers with their inquiries and issues. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. **Assist Customers**: You will respond to customer inquiries via phone, email, or chat, providing clear and accurate information about our products and services.2. **Troubleshooting**: Identify and resolve customer issues, guiding them through troubleshooting steps to ensure a positive experience.3. **Document Feedback**: Record customer interactions and feedback to help improve services and products, ensuring their voices are heard.4. **Collaborate with Team**: Work closely with other team members and departments to address complex problems and support customer needs effectively.5. **Maintain Records**: Keep accurate records of customer interactions, transactions, and any follow-up actions needed.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and patient attitude towards helping customers. You must be detail-oriented, able to handle multiple tasks, and possess problem-solving abilities to ensure customer satisfaction. Familiarity with computer systems and basic software is essential. Teamwork is vital, so you should be ready to collaborate and share knowledge with your colleagues.

We are looking for a Customer Support Representative to join our team in Vadodara. This role is ideal for individuals with a passion for helping others, whether you are starting your career or bringing some experience. You will assist customers with their inquiries and ensure their satisfaction, contributing to a positive experience.Key Responsibilities:- **Assist Customers:** Respond to customer inquiries via phone, email, or chat, providing prompt and clear answers to their questions.- **Resolve Issues:** Identify and troubleshoot customer problems, working to resolve issues quickly and efficiently while maintaining a positive attitude.- **Document Interactions:** Keep accurate records of customer interactions and feedback in our systems to help improve services and products.- **Collaborate with Team:** Work closely with other team members and departments to share information and ensure that customers receive the best support possible.Required Skills and Expectations:Candidates should have good communication skills in English and preferably one or more local languages. A friendly and patient demeanor is essential, as you will deal with various customer inquiries. Ability to work well under pressure, strong problem-solving skills, and a willingness to learn are crucial for this role. A basic understanding of computers and navigating software applications is also necessary. You should be a team player, eager to assist others, and committed to delivering a high level of customer service.

Responsibilities will not be limited and will include1. Customer Support:**a. Provide timely and effective assistance to customers via phone and in-person.b. Act as the first point of contact for troubleshooting and technical assistance.c. Coordinate with customers for service appointments and machine delivery schedules.2. Machine Inspection:**a. Conduct regular inspections of machines prior dispatch.b. Identify and report any issues or potential improvements for the machinery.c. Coordinate with the technical team for more complex inspections or repairs.3. Training:**a. Provide training to customers on the proper operation and maintenance of machines.4. Assembly & Repair:**a. Assist with the assembly of machines as and when required.b. Provide technical support and perform repairs to machines, ensuring minimal downtime forcustomers.c. Coordinate with the repair team to resolve machine malfunctions or breakdowns.5. Marketing Support:**a. Assist the marketing team in preparing product demonstration6. Other Duties*** Perform any other tasks or activities as required to support the customer and ensure customersatisfaction.Candidate Profile:Should have technical background (diploma or ITI)Atleast 4 years of experience in machine assembly, customer interaction.Prior experience in customer support, machine assembly, or technical troubleshooting is preferred.Strong communication and interpersonal skills.Technical proficiency with machines and repair processes.Ability to work independently and as part of a team.Willingness to travel to customer sites for training and installation.

Hiring for 50 Customer Support Specialist Jobs in Vadodara for Freshers,Required Educational Qualification is : B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, BVSC, Other Bachelor Degree with Good knowledge in Good Communication Skills, English Language etc.

Freshers& ExperienceFluent in English Good Communication#Excellent English communication#Rotational Shifts- #6days work in a week

Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.

We are looking for dynamic candidates who can deal with student candidates to explore their versatile skill sets in counselling, mentoring and interpersonal communication on various levels. Candidates should be proficient in English, Gujarati and Hindi languages.Candidates with Similar experience will be given a priority.Age: till 30 Fresher are also welcomeJob Type: Full-time, Location Vadodaraongoing study not allowed, English must be fluent

You will be responsible for Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific features or productsAnalyse and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teams

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.

In this role, you will deliver high-quality support, address customer inquiries, resolve issues, and provide accurate information across multiple channels to ensure a positive customer experience.

Handle inbound calls on transactions, payments, billing, fraud claims, and disputes.Assist with credit limit adjustments, card replacements, and account updates.Educate customers on benefits, rewards, and policies.Maintain records in CRM and ensure compliance with company policies.Meet performance metrics and deliver a positive customer experience.

**Job Alert Hiring in Vadodara!** **Position:** Customer Support & Sales Executive (Logistics) **Company:** TruckGuru Indias Trusted Truck Booking Platform **Location:** Vadodara, Gujarat **Type:** Full-time **Salary:**Fix Basic salary+Incentive additional* **About Us:** TruckGuru is a fast-growing tech platform offering reliable truck rental services for commercial & household transport. Website: www.truckguru.co.in**What You'll Do:** - Handle inbound/outbound calls to vendors & clients - Help customers book trucks - Share quotations, follow up on leads - Maintain records & drive sales - Earn incentives per transaction!**Requirements:** - Graduate (No Engineers/Diploma holders) - Min 1 yr experience in Sales/Customer Support - Age: Up to 35 years - Based in Vadodara only (No remote) - English preferred, Hindi/Gujarati a plus *Freshers not eligible***Work Days:** MonSat **Time:** 9:30 AM 6:00 PM**Why Join?** - Great incentives - Growing logistics tech company - Professional team culture**To Apply:** Send your resume now! Visit: www.truckguru.co.in

You will be responsible for handling customers and generating business. You will be liaising with clients and subject experts.Liaising with clients and subject experts.Solving client queries.Converting inquiries into revenue.Generating quotes.Keeping track of payments.**Phone handling (mostly inbound) is an important part of this job.

We are looking for 4 Hotel Captain Posts in Vadodara, with deep knowledge in Inventory, Customer Support, Guest Handling, Kitchen Operation, Cooking Food Any Male or female can Apply.If outside vadodara candidate accomdation provided

Clarity App is seeking a compassionate and empathetic Listener to join our growing team!Responsibilities:Actively listen to users and provide emotional support through text-based and Call conversations.Build rapport and trust with users to create a safe and supportive environment.Requirements:Strong active listening and empathy skills.Non-judgmental and compassionate approach to user interactions.Benefits:Flexible work schedule with the ability to work from home.Opportunity to make a positive impact on the lives of others.

Customer Support Executive Willing to Work with Rotational Shift Career Oriented

We are hiring Customer Support Executive to join our team and deliver exceptional service to customers. If you're a strong communicator with a passion for helping others welcome Join Us

Respond to customer inquiries via phone, email, chat, or social media in a timely and professional manner. Maintain a thorough understanding of company products, services, and policies to effectively assist customers. Follow up with customers to ensure their issues are resolved and they are satisfied with the outcome.