Logistic Coordinator

Sunex International

1 - 6 Years
2 Openings
1.5 - 3.3 Lac/Yr
Posted today
Face-to-Face interview
Vadodara

Key Skills

Logistic Coordinator Customer Support Specialist Problem-solving Skills Communication

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Job Description

You will be responsible for

Respond to customer queries in a timely and accurate way, via phone, email or chat

Identify customer needs and help customers use specific features or products

Analyse and report product malfunctions (for example, by testing different scenarios or impersonating users)

Update our internal databases with information about technical issues and useful discussions with customers

Monitor customer complaints on social media and reach out to provide assistance Share feature requests and effective workarounds with team members

Inform customers about new features and functionalities

Follow up with customers to ensure their technical issues are resolved

Gather customer feedback and share with our Product, Sales and Marketing teams

Experience
1 - 6 Years
No. of Openings
2
Education
B.B.A, B.Com, M.Com
Role
Logistic Coordinator
Industry Type
Transportation / Logistic / Shipping / Marine / Courier / Freight / Cargo
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
15-GF, REDCORAL THE BUSINESS HUB, GADA CIRCLE, HARNI ROAD, VADODARA 390022

About Sunex International

SunEx International is dedicated to providing seamless logistics solutions that empower businesses to thrive in the global marketplace. With a focus on reliability, efficiency, and personalized service, we specialize in custom broking, freight forwarding, and comprehensive shipment management. Our experienced team navigates complex international regulations and logistics challenges with precision, ensuring your goods reach their destination on time, every time.