Customer Support Job Vacancies in Nashik

Key ResponsibilitiesCall Handling: Make outbound calls to potential/existing customers or manage inbound inquiries following standard call scripts and guidelines.Customer Support & Inquiry Handling: Resolve customer issues promptly, provide precise information regarding products, services, or account status, and escalate complex cases appropriately.Lead Generation / Sales Support: Identify sales opportunities, pitch products/services, qualify leads, and follow up with prospective clients to convert inquiries into sales.Data Entry & CRM Updates: Accurately record call details, customer feedback, resolution status, and contact information into the CRM or call logging software.Process Compliance: Strictly adhere to quality standards, call duration targets, attendance guidelines, and compliance rules.Target Achievement: Meet or exceed daily/weekly call volume targets, first-call resolution (FCR) rates, or lead generation goals.

Key ResponsibilitiesDevelop new B2B customers and generate regular sales enquiries.Identify and approach manufacturers, purchase departments, packaging buyers and supply-chain teams.Conduct customer visits and understand their packaging requirements.Generate leads through market visits, references, databases, LinkedIn and other business channels.Handle enquiries/RFQs for corrugated boxes and packaging products.Coordinate with the production and technical team for product feasibility and costing.Prepare and submit quotations to customers.Follow up on quotations and convert enquiries into purchase orders.Negotiate pricing, payment terms, delivery schedules and commercial conditions.Develop long-term relationships with existing customers and increase business volume.Track customer requirements, pending orders, repeat orders and new product opportunities.Coordinate with customers for artwork, samples, approvals and product development.Monitor competitor pricing, market trends and raw-material price movements.Ensure timely collection of payments in coordination with the accounts team.Maintain accurate records of leads, enquiries, quotations, orders and customer interactions.Achieve monthly and yearly sales targets.Key Performance Indicators (KPIs)Monthly Sales AchievementNew Customer AcquisitionNumber of Qualified Enquiries GeneratedEnquiry-to-Order Conversion RatioGross Margin / ContributionRepeat Order ValueCustomer RetentionOutstanding Payment Follow-upNew Accounts Opened per MonthCandidate ProfileExperience: 2 yr

We are looking for a dedicated Customer Care Executive to join our team in Nashik. This role is perfect for fresh graduates or those who have recently completed their 12th grade and are eager to start their career in customer service. The position allows you to work from the comfort of your home.Key Responsibilities:1. Customer Interaction: Communicate with customers through phone, email, or chat to address their inquiries and provide support.2. Issue Resolution: Identify customer issues and work towards resolving them in a timely and effective manner, ensuring customer satisfaction.3. Product Knowledge: Familiarize yourself with our products and services to provide accurate information and recommendations to customers.4. Feedback Collection: Gather customer feedback and share it with the team to help improve our services and enhance the overall customer experience.5. Record Keeping: Maintain detailed records of customer interactions and transactions to facilitate follow-ups and ensure efficient service.Required Skills and Expectations:Candidates should possess excellent communication skills, both written and verbal. A friendly and patient attitude is essential, as you will be assisting customers with various concerns. Basic computer knowledge is required to navigate our systems and communicate effectively. A strong desire to learn and grow in the customer service field is also expected. Reliability and punctuality are crucial for maintaining the quality of service we provide to our customers. If you are enthusiastic and ready to help others, we encourage you to apply.

Customer Service- End to end shipment management Act as SPOC for assigned customers. Manage end-to-end shipments: booking, documentation, customs, operations, and finance. Handle customer onboarding and share vessel schedules. Create/update estimates, orders, jobs, and rates in ERP (Buy/Sell, VAS). Coordinate booking requests, transportation, and container pickup updates. Ensure timely receipt of Shipping Instructions (SI) before cutoff. Manage pre- and post-shipment activities. Ensure timely invoicing and payment collection. Resolve invoice disputes. Handle nomination shipments (terms, MBL instructions, estimates).Primary activities related to CHB documentation part Collect/verify invoices, KYC, and certifications. Ensure customs registration for new shippers. Coordinate with CHA for checklists and approvals. Manage BL process: draft, approvals, LOI, SB no., LEO copies. Coordinate with customs, BL, and agencies for approvals and execution. Prepare and share daily shipment/container reports. Handle Form 13, examination reports, and stuffing proof (photos/videos) Manage document amendments/corrections across all stakeholders.Support Activities Promote and upsell Value-Added Services (VAS) to customers. Coordinate with Sales and Finance teams for customer-related queries. Support KYC updates with carriers in coordination with the Booking Team. Inform Documentation Team of last-minute container pickups. Perform any additional tasks as assigned based on business requirements.

Job Description:Auto-Mart is hiring a Product Catalogue Engineer to manage automobile product listings for our e-commerce platform. The role involves creating and maintaining product catalogues, uploading products to the website, and coordinating with local automobile product suppliers.Key Responsibilities:Create and manage automobile product cataloguesUpload product details, images, and specifications on the websiteEnsure accuracy of product data and categoriesCommunicate and visit local automobile product suppliersDesign basic product visuals using CanvaRequired Skills & Knowledge:Knowledge of automobile products and their applicationsBasic computer skills (MS Word, Excel, PowerPoint)Canva knowledge for basic designsGood communication skillsUnderstanding of e-commerce product uploads is a plusQualification:Diploma / Degree in Automobile, Mechanical, or related field preferredFreshers with automobile knowledge can also apply

Were Hiring Customer Sales Associates Join our team for the US International Inbound Voice Process. Perks & Benefits: Attractive incentives & performance bonuses Professional & supportive environment Clear career growth opportunities Interested candidates can WhatsApp their resume on Contact No.:Seema Barve #9960517117 OR Email @ seema@omizsolutions.com Share it to inspire other MOVERS to push through Job Location: Nashik : Omiz Solutions PVT LTD, E-601 Business Plus, next to Sai Square, Near Mumbai Naka, Nashik -422001, Maharashtra.Lets get you hired soon! Lets build the future working with leaders

We are looking for a Customer Care Representative to join our team and provide excellent service to our clients. The ideal candidate will have a passion for travel and experience in the hospitality industry. Responsibilities:- Assist customers with booking air tickets, holiday packages, and hotel accommodations- Provide information about travel destinations, activities, and tours- Handle outbound calling to promote our services and specials- Assist with desktop support and internal communication within the company- Build and maintain strong customer relationships

Need professional candidates

Note : Your age is must be 18+ & also have Pan Card & aadhar cardHiring for 10 Technical Support Executive Jobs Work from home Only for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in Technical Customer Support, Technical Services, Desktop Support, Customer Relationship etc.

This is a job that related to Technical Support Specialist. And also able to medium level communication skills & this is work from home and also that we provide the laptop , prepaid bills , insurance , with joining bonus

Retail Sales Executive

Hiring for 656 Delivery Partner Jobs in Nagpur,Nashik,Delhi,Noida,Patna,Pune,Rajkot,Rajbagh, Srinagar, for Freshers,Required Educational Qualification is : Secondary School with Good knowledge in English,Delivery Excellence,Route Planning,Bike Rider,Customer Support,Payment Collection etc.

As a Customer Service Representative, you will be the first point of contact for our customers. You will handle inquiries, resolve issues, and provide support in a friendly and professional manner. Your goal will be to ensure a positive experience for every customer and to uphold our companys reputation for excellence.

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air HostessSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

Golden Opportunity for Email ProcessHR Contact - 9022264307 (Call / WhatsApp)Hiring for Excellent Process in Domestic domain.Required:-1. Experience in BFSI background & Complaint handling.2. Must have experience and knowledge in Email Process.3. Must have knowledge of CIBIL/Banking/ Email process.4. Good in written and verbal communication.5. Looking only for immediate joiner, who can join before 30th March.Perks & Benefits:-1. Excellent Salary in domestic industry2. Pick or drop facility within 20km from office location.3. If out of 20km can opt for travelling allowance.4. Other mandate services will be provided.

Job descriptionWhat youll doRole & responsibilitiesLanguage must know - , Hindi English Explain the product and service to the customerHandle customer queries and explain about the product and offer informationManage and resolve customer complaintsEnter new customer information into the system and update existing customer informationIdentify and escalate priority issuesFollow communication procedures, guidelines and document all call information according to standard operating procedures

We pride ourselves on being a boutique online learning academy for kids of all age groups. We are a startup and we are still in the development phase.1. Managing communication between teachers and parents2. Converting leads to sales3. Working on customer service

Excellent opportunities with Top MNC Bpo's for International Voice process. Only Candidates with Excellent Communication Skills can apply.We have Inbound processes available for DAY,UK,AUS and US shifts with branded BPOs.Dear Candidate,Warm Greetings from The Job Factory:We currently have a requirement for a voice/Semi/Voice process for BPO call centre. We Need candidate who can speak excellent fluent English.You can walk in for interview with 2 copies of resume.Please find the job description below and revert back with a copy of your updated resume in word format as per your interest and convenience.

Various O.S. Win-7, 10 Server 12,16 Installation As well Application Level support & Troubleshooting.Desktop Assembling, Maintenance Troubleshooting Hardware Problems.Laptop Service Part Replacement, Maintenance Troubleshooting Hardware Problems.LAN setup, Cabling, Crimping Punching & Troubleshooting LAN Connectivity issuesInstalling Modem, switches, Routers & Firewall & Good Knowledge of Operations.Installation and configuration of regular Softwares Antivirus and Management.Managing Local Data Partition, & Volumes. Backup & Restorations Process.Configuring User profile and Outlook 10,16 Office 365 Installation And Recovering users outlook profile and Emails.Installation and Configuration and troubleshooting of Network Printers and Local Printers.CCTV Camera NVR, DVR IP-PBX, VOIP, IP Telephony Configuration & Troubleshooting.Handling Users by remote management tool like RDP, Net Meet, TV, AA & AD. And VPN Support.Handling Active Directory for ID Creation, Deletion, Enable Disable Password reset & OU manage.Expertise with various Helpdesk Ticketing tool - Service Desk Plus, E-Helpline etc.

BPO Telecaller

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Airport Ground Staff SKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaIf You Are Interested Then You Can Share Your Resume On This ThanksRegards/Aviation Team

Dear Candidate,Greeting for the day!We are Hiring for the jobs for the position of Air Ticketing / Ground Staff / Cabin Crew / Maintenance Engineer/Airport ManagementSKILLS*Strong verbal communication skills*Excellent PersonalityInterview Timings:- 10 am to 6 pmQualification: Any Under Grad/Graduated(Freshers)POSITION:- Air Ticketing / Ground Staff / Cabin Crew / Technical DepSALARY:- 25K TO 40K + CAB + MEALSIndustry:-Aviation / AirlineLocation:-All IndiaThanksRegards/Aviation Team

FLUENT IN ENGLISH1-3 YRS EXP.SALARY 16-20 KCUSTOMER SUPPORT

We are seeking a Customer Care Executive to join our dynamic team in Nashik. This is a full-time position ideal for individuals with little to no experience who are eager to start their careers in customer service. You will be responsible for enhancing customer satisfaction by providing exceptional service.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls and messages from customers, addressing their questions or concerns promptly and effectively.- Provide Product Information: Educate customers about our products or services, ensuring they have the necessary information to make informed decisions.- Resolve Complaints: Actively listen to customer complaints, work to understand their issues, and provide appropriate solutions in a timely manner.- Maintain Customer Records: Accurately document customer interactions and transactions in our system to ensure reliable follow-up and record-keeping.- Collaborate with Teams: Work closely with different teams to resolve customer issues and improve service delivery, providing input on customer feedback.Required Skills and Expectations:- Excellent Communication Skills: Strong verbal and written communication abilities are essential for effectively interacting with customers.- Customer-focused Mindset: A genuine desire to help and serve customers to ensure their experience is positive.- Problem-solving Abilities: Capability to think critically and address challenges creatively while remaining calm under pressure.- Basic Computer Skills: Familiarity with computers and software for documentation and communication purposes.- Team Player: Willingness to work collaboratively with others and contribute to a positive team environment. This role is a great opportunity for anyone looking to develop their career in customer service within a supportive team.

We are looking for a Senior Customer Support Executive to join our team in Nashik. In this role, you will be responsible for providing high-quality customer support and ensuring customer satisfaction.Key Responsibilities:- Respond to Customer Inquiries: Handle incoming calls, emails, and chats by addressing customer questions and issues promptly to maintain high service standards.- Resolve Customer Issues: Investigate and troubleshoot customer problems, providing effective solutions while keeping the customer informed throughout the process.- Maintain Customer Records: Update and manage customer information in our systems accurately to ensure easy access to customer history and service requests.- Collaborate with Teams: Work closely with other departments, such as sales and technical support, to facilitate seamless service and resolve complex customer concerns quickly.- Training New Team Members: Assist in training and mentoring new staff, sharing knowledge and best practices to help them excel in their roles.Required Skills and Expectations:- You should have 2 to 3 years of experience in a customer support role, demonstrating your ability to handle customer interactions effectively.- Strong communication skills, both verbal and written, are essential for conveying information clearly and professionally to customers.- Problem-solving abilities are crucial, allowing you to assess situations, identify issues, and propose effective solutions.- Familiarity with customer support software and tools is important to efficiently manage customer inquiries and track service requests.- A positive attitude and patience are expected, as you will be dealing with diverse customer needs and challenges daily.

Key ResponsibilitiesManage and maintain company records, documents, and databases.Process and verify data entries, invoices, reports, and other administrative documents.Prepare, organize, and file business correspondence and records.Coordinate with internal teams to ensure timely completion of administrative tasks.Monitor and update customer, vendor, and employee information in company systems.Generate regular reports and maintain accurate operational records.Handle document control and ensure compliance with company policies and procedures.Support procurement, billing, inventory, or logistics processes as required.Assist with scheduling, meeting coordination, and office administration activities.Respond to internal inquiries and provide administrative support to management.