Customer Support Job Vacancies in Faridabad

We are looking for a dedicated Customer Care Executive to join our team in a full-time work-from-home role. The ideal candidate will have excellent communication skills and a passion for helping customers.**Key Responsibilities:**- **Respond to Customer Queries:** Handle incoming calls, emails, and chats to assist customers with their inquiries and provide clear and accurate information.- **Resolve Issues:** Identify customer issues and work towards finding effective solutions to ensure customer satisfaction.- **Document Interactions:** Maintain accurate records of customer interactions in the system for future reference and analysis.- **Provide Product Support:** Assist customers in understanding our products and services, guiding them through the features and benefits.- **Follow Up:** Reach out to customers post-resolution to ensure their issues are resolved and to gather feedback for continuous improvement.- **Collaborate with Team Members:** Work closely with colleagues to share insights and challenges, contributing to a better overall customer experience.**Required Skills and Expectations:**Candidates should possess strong verbal and written communication skills to interact effectively with customers. A patient and empathetic attitude is essential, as the role involves assisting customers with their problems. Basic computer skills are required for navigating customer service software and other tools. Freshers are welcome, and a minimum educational qualification of 12th pass is necessary. Candidates should also be self-motivated and able to work independently in a remote environment. A commitment to providing excellent customer service is vital for success in this role.

Utilize company resources to develop a filing system that keeps all active sales files available digitally and in hard copy formTake the lead on organizing the resources necessary to put together high quality sales presentationsEnsure the inventory of custom sales presentation materials such as brochures and presentation folders is always up to dateAct as the primary customer service contact for clients who have questions about their accounts or our productsWork with other departments within the company to bring in additional help on creating sales presentations when needed

Job Description: Persuade prospective clients to engage in a phone conversation to discuss about the products and advice. Deliver approved policies to clients To call the customers and inform them regarding pending EMIs of their Loan. Convinced them to deposit EMI on time. Responsible for calling on prospect data for further closure. Engaging with premium customers to build relationships and delivering a positive customer experience Retaining the existing customers Experience in sales/ retention/Collection/ up selling/ insurance. Ensuring that the call, leads and quality targets are met. Office Timings 9 am to 7 pm. rotational offsHIRING@SERVICESATS.COM

Call the potential customers regarding financial services. Provides advice on credit requirements, products features and benefits of credit cards. Develops and expands on new customer base and cards deals through referrals provided to achieve monthly sales targets. Verifies customer documents for cards application and ensure complete submission of documents. Provides after-sales-service to card members in matters relating to the cards as and when necessary and ensure timely response to customer request or complaints.

Assists customers with inquiries, order tracking, returns, and other services to ensure a smooth shopping experience.

As a Customer Support Executive, you will be the first point of contact for customers seeking assistance with bike servicing and repairs. You will provide excellent support via phone, email, and chat, addressing customer inquiries, booking services, resolving issues, and ensuring a smooth experience for our customers.Responsibilities:Respond to customer inquiries regarding services, booking appointments, and service-related issues.Assist customers in scheduling repair and maintenance appointments, including doorstep services.Provide real-time updates and status tracking of service requests.Handle complaints, escalate issues when necessary, and resolve customer concerns promptly.Process payments and provide support for online and offline transactions.Maintain knowledge of our services, policies, and procedures to provide accurate information.Support the team with feedback and suggestions for improving customer service experiences.Ensure high levels of customer satisfaction by providing timely and professional assistance.Skills & Qualifications:Excellent communication skills, both verbal and written.Strong problem-solving abilities and attention to detail.Ability to manage multiple customer inquiries simultaneously.Familiarity with customer service software and ticketing systems is a plus.Previous experience in customer service or support roles is preferred.Empathy, patience, and a customer-first attitude.Why Join Us:Work in a fast-growing, customer-centric environment.Opportunities for career growth and development.A chance to make a real impact on customer satisfaction.

Action for Promotion of Native Organizations (APNO) is seeking Business Development Associates in the North and Central regions to engage with NGOs and MSMEs, for driving organization development interventions. This remote (work from home), freelance role involves identifying and connecting with organizations in need of support in collaboration with APNOs subject matter specialists. Ideal candidates are tech-savvy communicators with at least 3 to 5 years of experience in outreach management and/or business development. Were looking for self-starters who thrive on delivering tangible results. If you have the entrepreneurial drive to create meaningful impact, wed love to hear from you. To apply, send your updated resume and a statement of suitability letter to us today!

We are looking for 10 Call Center Agent Posts in Faridabad, with deep knowledge in BPO Non Voice, Cold Calling, BPO Sales, Call Center, Domestic BPO, Customer Support, Outbound Calling, International Call Center, Voice Process, International BPO, Inbound Process, Inbound Voice Process, BPO, Sales and Required Educational Qualification is : Diploma, Professional Degree

Hiring for 3 Sales Executive Jobs in Faridabad, with minimum 2 Years Experience, Required Educational Qualification is : Higher Secondary with Good knowledge in Lead Generation,Telecalling,Customer Support,Personal Loans,Home Loans,Mortgage Loans,Business Loan etc.

Hiring for 20 Content Developer Jobs in Faridabad,Computer Operator,Chat Support Executive,Inbound Customer Service,Outbound Executive,chat support, with minimum 1 Year Experience,Required Educational Qualification is : Secondary School with Good knowledge in Computer Operator,Chat Support Executive,Inbound Customer Service,Outbound Executive,chat support etc.

We are looking for 15 Call Center Executive Posts in Badkhal, Faridabad,Customer Support,Inbound Calling, with deep knowledge in Domestic BPO, Customer Support,Inbound Calling and Required Educational Qualification is : Other Bachelor Degree

Dear CandidatesWe are Hiring BPO Associates for Hiring for Hindi + English, Regional profile (Kannada, Malayalam, Tamil, Telugu, Oriya, Marathi) for Delhi/NCR.Job DescriptionTo provide a seamless experience addressing customer's questions or issues over the phone and to efficiently fulfil all the assigned job responsibilities as per the prerequisites.Minimum Qualification Criteria:-1. Undergraduate / Graduate2. Fresher are also eligible3. Agent should be flexible to work in 24/7 Environment.Desirable qualifications:1. Excellent Communication skills (Written/Verbal) is the foremost priority.2. Good customer service skills & should display good analytical abilities3. Prior experience in BPO voice process shall be preferred.4. Computer System and Broadband required at home.Job Responsibilities:1. Provide splendid customer services to customers in a friendly and courteous manner at all times.2. Have sufficient knowledge about the products and services and respond to all inquiries accordingly.3. Improve the Customers Experience with the Client Services by ensuring that the Customers Issues are attended promptly and all their concerns are resolved immediately.4. Ensure that all the Company Policies and procedures, code of conduct and regulatory guidelines are strictly complied to while servicing the customers.5. Suggest effective ways through which the Client can promote its products and services and increase customer satisfaction.6. Ensure that customers confidential information is properly protected and only used for official purposes.Required Knowledge and Skills:-1. Effective listening skills demonstrated by the ability to listen to other people talk without interruptions, understand them and then promise solutions or make contributions based on points made.2. Strong communication skills characterized by excellent writing and speaking skills.3. Must possess good multi-tasking skills.Salary: 21000/- pm

Establishing cordial relationship with customersPreparing and follow up for Technical and Commercial proposalsIdentification of new customersProduct presentation, quotes, negotiations and order closureResponsible for collection of payments and completion of sales formalities

Hiring for 25 Customer Service Jobs in Noida, Uttar Pradesh, Gurgaon Rural, Haryana, Faridabad, Haryana, Ghaziabad, Uttar Pradesh, Delhi Road, Rewari, Haryana, Delhi Rohtak Road, Bahadurgarh, Haryana, Sonipat, Haryana, Panipat, Haryana, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.A, B.Arch, B.C.A, B.B.A with Good knowledge in Customer Relationship, Customer Care, Customer Retention, Customer Support, Telecalling / BPO / Telesales, Customer Service Operations etc.,

Customer Handling, Retail Sales Mgt, Enquiries Generation

Key Responsibilities:- Student Counseling: Provide personalized guidance to prospective students and their families about various educational programs, application procedures, and admission requirements.- Lead Generation: Identify and engage potential students through various channels, including social media, networking events, and educational fairs.- Application Assistance: Assist students with preparing and submitting their applications, including reviewing essays, gathering required documents, and meeting deadlines.- Information Sessions: Conduct virtual or in-person informational sessions to educate prospective students about our institutions offerings and admission process.- Follow-Up: Maintain regular contact with leads to answer questions, provide updates, and address any concerns throughout the application process.- Market Research: Stay updated on industry trends and competitor offerings to provide valuable insights and enhance recruitment strategies.- Reporting: Track and report on your progress, including the number of leads generated, applications submitted, and conversions achieved.

Telecaller/ AgentsAttend Interview on 6th October & 7th October at 11 am.Ats Service Pvt Ltd,7TH Floor, Tower -B.Vatika MindscapesSarai Metro,Faridabad, Haryana