Fresher Customer Service Supervisor Jobs

We are looking for a Ground Staff Supervisor in Balasore who will oversee daily airport operations and ensure everything runs smoothly. This role is ideal for freshers and requires a 10th-grade education. The position is full-time and office-based.Key responsibilities include supervising ground staff to ensure high-quality service. You will train new employees, guiding them on best practices and safety rules. Additionally, you will coordinate with various teams, ensuring effective communication and collaboration across departments.Monitoring and maintaining equipment and supplies is another crucial task, as you will ensure that everything is in working order for daily operations. Customer service is a priority, so you will assist passengers, addressing their needs and resolving any issues that arise efficiently.Required skills for this role include strong communication skills, allowing you to effectively convey instructions and maintain a positive rapport with both staff and passengers. Attention to detail is essential, as you will be responsible for ensuring that operations adhere to regulations and safety standards. Flexibility is also important, as the airport environment can be fast-paced and unpredictable.Overall, the Ground Staff Supervisor should be organized, proactive, and able to work as part of a team while also taking initiative when necessary. If you are ready to jumpstart your career in the aviation industry, we encourage you to apply.

We are looking for an Airport Ticketing Executive to join our team in Patna. This is a full-time position suitable for candidates with 0 to 5 years of experience and requires at least a 12th-grade education. The role involves assisting customers with ticket bookings and providing excellent service.Key Responsibilities:1. **Ticket Reservations**: You will be responsible for booking flight tickets for customers, ensuring accurate and timely reservations according to their travel plans.2. **Customer Assistance**: You will assist customers with inquiries about flight schedules, ticket prices, and other travel-related queries, providing information clearly and courteously.3. **Issue Tickets**: You will generate and issue tickets after confirming bookings, verifying all details to avoid errors.4. **Handle Payments**: You will process payments for ticket purchases, ensuring compliance with financial procedures and maintaining accurate records.5. **Problem Resolution**: You will address and resolve customer issues related to bookings, cancellations, or changes in itineraries with patience and professionalism.Required Skills and Expectations:Candidates should have good communication skills to effectively interact with customers. A strong understanding of computer systems and ticketing software is essential to perform the job efficiently. You should be detail-oriented to avoid mistakes in bookings and transactions. The ability to work in a fast-paced environment while remaining calm under pressure is important. A positive attitude and a readiness to assist customers will contribute to your success in this role.

We are seeking an enthusiastic Airport Supervisor to join our team in Jaipur Airport, India. This is a full-time role suitable for freshers looking to start their careers in the aviation industry. As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations and providing excellent customer service.No Charges for this Job only documents based Hiring.Key Responsibilities:1. **Supervise Daily Operations**: Oversee all airport activities, ensuring that procedures are followed and operations run smoothly.2. **Customer Service Management**: Address passenger inquiries and complaints professionally, providing timely assistance and ensuring customer satisfaction.3. **Team Coordination**: Collaborate with various teams, including security, ground staff, and airline representatives to ensure effective communication and cooperation.4. **Safety Compliance**: Ensure that safety protocols and regulatory requirements are strictly followed to guarantee the safety of passengers and staff.5. **Reporting**: Maintain accurate records of daily operations and report any issues or irregularities to management.Required Skills and Expectations:Candidates must have completed their 12th grade and possess strong communication skills. A keen attention to detail and the ability to work in a fast-paced environment are essential. Candidates should demonstrate a positive attitude, excellent problem-solving skills, and the ability to manage stress effectively. Being a team player is crucial, as you will be working closely with various departments to ensure seamless airport operations. Fresh graduates eager to learn are encouraged to apply.

As an Airline Customer Service Representative, you will play a vital role in providing excellent service to our passengers and ensuring their travel experience is smooth and enjoyable. Your main tasks will include:- **Assist Passengers**: Help travelers with flight bookings, cancellations, and changes to ensure they have the best possible itinerary.- **Provide Information**: Offer accurate details about flights, destinations, and airline policies to keep customers well-informed.- **Handle Complaints**: Address customer issues and resolve problems in a helpful and respectful manner, aiming to achieve customer satisfaction.- **Check-In Support**: Assist passengers during the check-in process, both online and at the airport, to facilitate a quick and efficient experience.- **Coordinate with Team**: Work closely with other team members and departments to streamline processes and improve service quality.To succeed in this role, you need to meet the following requirements:- A minimum of a 10th-grade education; previous experience is not mandatory but will be a plus.- Strong communication skills to effectively interact with customers and provide clear information.- A friendly and approachable attitude to create a welcoming environment for passengers.- Good problem-solving abilities to handle unexpected issues and find solutions quickly.- Flexibility to work in shifts, as the airline industry operates around the clock.Your commitment to customer service will help shape positive travel experiences for all passengers.

We are seeking a dedicated Duty Supervisor for our office in Rourkela, India. This position is ideal for individuals looking to start their career in supervisory roles.As a Duty Supervisor, you will oversee daily operations, ensuring tasks are completed efficiently. You will liaise with team members to maintain a positive work environment and support the overall productivity of the team.

We are looking for a dedicated Airport Manager to oversee daily operations at our Mumbai airport. This role is essential for ensuring a smooth travel experience for passengers and efficient functioning of airport services.As an Airport Manager, you will be responsible for managing various airport operations. You will coordinate with airlines, ground staff, and security to ensure all flights operate on time. Ensuring health and safety protocols are followed is crucial. You will handle passenger issues, work to resolve complaints, and improve customer satisfaction. Additionally, you will monitor resources, including staff and equipment, to optimize airport efficiency. Key responsibilities include:1. **Flight Coordination**: Manage the scheduling and ground handling of flights to minimize delays and enhance passenger services.2. **Team Management**: Supervise and train airport staff, ensuring that all employees understand their roles and responsibilities for effective operation.3. **Safety and Compliance**: Implement safety regulations and ensure compliance with aviation laws and standards.4. **Customer Service**: Address passenger queries and concerns, aiming to provide a positive travel experience for everyone.To succeed in this role, you should possess strong communication and problem-solving skills. Being organized and able to work in a fast-paced environment is crucial. A background in customer service or airport operations is an advantage, but not required. Most importantly, a passion for travel and helping people is essential in this position.

Job SummaryAn Air Hostess is responsible for ensuring the safety, comfort, and satisfaction of passengers during flights. The role includes welcoming passengers, conducting safety demonstrations, serving meals and beverages, handling emergencies, and maintaining excellent customer service standards throughout the journey.Key ResponsibilitiesPassenger ServiceWelcome passengers onboard in a professional and friendly manner.Assist passengers with seating arrangements and cabin luggage.Provide information regarding flight schedules, safety procedures, and onboard services.Ensure passengers are comfortable throughout the flight.Safety & SecurityConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures and emergency protocols to passengers.Ensure all passengers comply with aviation safety regulations.Handle emergency situations calmly and efficiently.Administer first aid when required.In-Flight OperationsServe meals, snacks, and beverages to passengers.Maintain cleanliness and hygiene inside the aircraft cabin.Monitor passenger behavior and address any issues professionally.Coordinate with pilots and ground staff for smooth operations.Customer Relationship ManagementResolve passenger complaints and concerns politely.Deliver high-quality hospitality and customer experience.Assist elderly passengers, children, and passengers with special needs.Documentation & ReportingPrepare flight reports and incident documentation.Maintain records of onboard sales and inventory if applicable.Required SkillsExcellent communication and interpersonal skills.Strong customer service and hospitality skills.Good problem-solving and decision-making ability.Ability to remain calm under pressure.Teamwork and coordination skills.Grooming and professional appearance.Basic knowledge of aviation safety procedures.Educational QualificationMinimum: 10+2 (Higher Secondary).Diploma or Degree in Hospitality, Aviation, or Tourism preferred.Cabin Crew certification is an advantage.Eligibility CriteriaGood command of English and Hindi.Pleasant personality and positive attitude.Physically fit and medically healthy.Good eyesight and hearing.Ability to swim is preferred by many airlines.ExperienceFreshers can apply.Prior experience in hospitality, customer service, hotel management, or aviation is an added advantage.Working ConditionsRotational shifts including nights, weekends, and holidays.Domestic and international travel opportunities.Long working hours and time-zone adjustments.Salary Range (India)Fresher: 25,000 - 45,000 per monthExperienced Cabin Crew: 50,000 - 1,20,000+ per monthInternational airlines may offer higher salary packages and travel benefits.

We are looking for a dedicated Airport Supervisor to join our team in Delhi. This role is important for ensuring that all airport operations run smoothly and safely while providing excellent service to passengers.Key Responsibilities:1. **Team Coordination**: You will supervise airport staff, ensuring they follow procedures and work efficiently as a team.2. **Operations Management**: Oversee daily airport operations, including check-in, security, and boarding processes, to ensure timely performance.3. **Passenger Assistance**: Provide outstanding customer service by assisting passengers with queries, helping with luggage, and addressing concerns.4. **Safety Compliance**: Monitor all safety regulations, ensuring that the airport environment adheres to required standards and protocols.5. **Reporting**: Prepare reports on daily operations, staff performance, and passenger feedback to improve services continually.Required Skills and Expectations:Candidates should have a minimum of 10th-grade education and ideally have 0-5 years of experience in a similar role. Strong communication skills are essential for effectively interacting with staff and passengers. You should be able to work in a fast-paced environment, showing leadership qualities and a commitment to teamwork. Flexibility in shifts is necessary as airport operations run 24/7. Candidates must also be adaptable to changes and able to respond calmly to unexpected situations.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

Key Responsibilities:1. Handle customer inquiries: Respond to customer inquiries via phone, email, or in-person to provide information about products or services.2. Process orders: Enter and process customer orders accurately and efficiently in the company's system.3. Assist with inventory management: Monitor and update inventory levels to ensure adequate stock for customer orders.4. Resolve customer complaints: Address and resolve customer complaints or issues in a professional and timely manner.5. Collaborate with team members: Work closely with sales and warehouse teams to ensure smooth order fulfillment and customer satisfaction.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and team members.2. Basic computer skills: Proficiency in using computer applications for order processing and communication.3. Customer service orientation: A customer-focused approach with a willingness to go the extra mile to assist customers.4. Attention to detail: Ability to accurately enter and manage customer orders with precision.5. Ability to work in a fast-paced environment: Adaptability and flexibility to work efficiently in a dynamic work environment.

We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree

Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment

We are looking for a proactive and organized individual to oversee daily airport operations, ensuring safety, efficiency, and compliance with regulations. The Airport Manager coordinates between various departments, manages staff, handles budgets, and works to improve passenger experience. Strong leadership and problem-solving skills are essential. Only applicants aged 18 to 27 are eligible to apply.

We are looking for passionate and dedicated individuals to join our team as Air Hostesses in Hyderabad. The primary role of an Air Hostess is to ensure the comfort, safety, and satisfaction of passengers during their journey.**Key Responsibilities:**- **Safety Demonstration:** Conduct safety briefings to passengers before takeoff, explaining emergency procedures and safety measures on board.- **Passenger Service:** Attend to the needs of passengers throughout the flight, providing food, drinks, and assistance to ensure comfort.- **Emergency Response:** Be prepared to respond effectively to emergencies and incidents, ensuring the safety of all passengers and crew.- **Communication:** Maintain clear communication with the flight crew and passengers, providing updates and information during the flight.- **Hygiene Standards:** Ensure that the cabin is clean and hygienic, regularly checking and maintaining a tidy environment.**Required Skills and Expectations:**- **Interpersonal Skills:** Strong communication and interpersonal skills are essential for effectively interacting with passengers and colleagues.- **Customer-Oriented Attitude:** A positive and friendly demeanor is important for creating a welcoming atmosphere for passengers.- **Team Collaboration:** Ability to work well in a team setting, collaborating with fellow crew members to ensure a smooth journey.- **Adaptability:** Flexibility to adapt to different situations and handle challenges calmly and efficiently.- **Physical Stamina:** Must be physically fit to meet the demands of the job, including standing for long periods and lifting luggage.Candidates with 0 to 6 years of experience and a minimum education of 12th grade are encouraged to apply.

We are looking for enthusiastic and dedicated individuals to join our team as Air Hostesses in Chennai. In this role, you will play a crucial part in ensuring the safety and comfort of passengers during their journey.**Key Responsibilities:**- **Passenger Safety:** Your primary duty is to ensure the safety of all passengers by following safety protocols and conducting pre-flight checks.- **Customer Service:** You will assist passengers with their needs, answer questions, and provide a welcoming atmosphere throughout the flight.- **Emergency Procedures:** You must be trained in emergency procedures and demonstrate the ability to manage any situation calmly and efficiently.- **Food and Beverage Service:** You will serve meals and refreshments, ensuring that passengers have a pleasant experience during the flight.- **Communication:** You are responsible for communicating information about flight details, safety instructions, and handling passenger inquiries.**Required Skills and Expectations:**Candidates should possess excellent communication and interpersonal skills, allowing them to connect with people from diverse backgrounds. A positive attitude and a strong commitment to customer service are essential for this role. Teamwork is also important, as you will be collaborating closely with fellow crew members. Additionally, you must be adaptable and capable of working in a fast-paced environment. A minimum educational qualification of 12th grade is required, and prior experience in similar roles is an advantage but not mandatory, making it suitable for freshers and those with up to 6 years of experience.

We are looking for a motivated and responsible Duty Supervisor to oversee the daily operations in our office in Bhubaneswar. The ideal candidate will ensure smooth operations and support team members, making sure tasks are completed efficiently.Key Responsibilities:1. **Supervise Daily Operations**: Ensure that all daily tasks are carried out efficiently and effectively, maintaining high standards of work.2. **Team Coordination**: Collaborate with team members to allocate tasks and provide guidance, ensuring everyone is working towards common goals.3. **Monitor Performance**: Track the performance of team members, providing feedback and support to help them improve their skills and efficiency.4. **Resolve Issues**: Address any conflicts or challenges that arise during shifts, ensuring a harmonious work environment and effective problem-solving.5. **Report to Management**: Provide regular updates and reports to the management team on team performance, challenges faced, and solutions implemented.Required Skills and Expectations:The ideal candidate should possess strong leadership qualities, with the ability to motivate and manage a team effectively. Good communication skills are essential for conveying instructions clearly and fostering a positive work atmosphere. Attention to detail and problem-solving abilities are necessary to tackle issues as they arise. A proactive attitude and willingness to learn will contribute to personal and team success. The candidate should have completed their 12th grade and should be comfortable working full time in an office setting.

Duty SupervisorSort, organize, and manage incoming and outgoing shipmentsScan and label packages for accurate trackingSorting, scanning, and bagging of shipments pin-code wiseLoading and unloading goods from delivery vehiclesVerify and update inventory records in the systemBasic knowledge of computers preferredAssist in resolving operational/logistical issuesMaintain station cleanliness and organizationSupport team in meeting daily operational targets and deadlinesAdhere to all safety protocols and company policiesProvide assistance to drivers and delivery staff as needed.

We are looking for a dedicated Ground Staff Supervisor to oversee daily operations in the airport environment in Bhadrak, India. This role is suitable for freshers who have completed their 10th grade and want to build a career in the aviation industry.The Ground Staff Supervisor will be responsible for managing ground services and ensuring excellent customer service. You will supervise staff, coordinate tasks, and ensure that all operations run smoothly and efficiently.Key responsibilities include:1. **Supervising Staff**: Manage and guide the ground staff to perform their duties effectively, ensuring that they meet safety and service standards.2. **Coordinating Operations**: Organize the flow of operations at the airport, including baggage handling, check-in processes, and boarding passengers efficiently.3. **Customer Service Management**: Address passenger inquiries and resolve issues promptly to enhance overall customer satisfaction.4. **Safety Compliance**: Ensure that all safety regulations and procedures are followed by ground staff and that the workplace remains safe for everyone.5. **Reporting**: Prepare daily reports on staff performance, passenger services, and any incidents that occur during operations.Candidates should have strong communication skills, be able to work effectively in a team, and possess good problem-solving abilities. A positive attitude and a willingness to learn are essential for success in this role.

We are looking for a dedicated Ground Staff Supervisor in Balangir, India. This full-time position is ideal for freshers who have completed their 10th grade education. The Ground Staff Supervisor will be key in overseeing the daily operations and ensuring smooth functioning at the airport.Key Responsibilities:1. **Supervision of Ground Staff**: You will manage a team of ground staff, ensuring they follow safety procedures and provide excellent customer service.2. **Coordinating Operations**: You will coordinate with different departments to ensure all ground operations, such as boarding and baggage handling, run smoothly and efficiently.3. **Training and Development**: You will assist in training new staff members on operational procedures and customer service standards to maintain quality.4. **Issue Resolution**: You will handle passenger complaints and assist in resolving any issues that may arise, ensuring a positive experience for travelers.5. **Reporting**: You will prepare daily reports on staff performance and operations, helping management make informed decisions.Required Skills and Expectations:Candidates should have strong communication and leadership skills to manage and motivate a team effectively. A good understanding of customer service is essential, along with the ability to work in a fast-paced environment. You should be reliable, punctual, and able to solve problems quickly. A team-oriented attitude and a willingness to learn will make you a successful Ground Staff Supervisor.

We are looking for a Ground Staff Supervisor in Ganjam, India. This role is ideal for freshers who have completed their 10th grade. The Ground Staff Supervisor will manage daily operations and ensure smooth functioning at the ground level.Key Responsibilities:1. **Supervising Ground Staff**: Oversee the work of ground staff to ensure tasks are completed efficiently and on time. Provide training and support as needed to help team members perform their best.2. **Coordination**: Work closely with other departments to ensure all ground operations run smoothly. This includes liaising with baggage handlers, check-in teams, and ramp service personnel.3. **Customer Service**: Address any passenger issues or complaints promptly and professionally. Ensure that all customers have a positive experience while interacting with ground staff.4. **Monitoring Performance**: Keep track of the team

As an Air Traffic Controller, your primary responsibility is to safely and efficiently manage air traffic in and around airports, ensuring the seamless flow of aircraft both in the air and on the ground. You will be responsible for communicating with pilots, issuing take-off and landing instructions, and monitoring weather conditions to ensure safe flight operations.Skills required for this role include excellent communication and decision-making skills, the ability to work under pressure, and strong problem-solving abilities.

Hiring for 76 Job Opportunities in Airport Executive For Freshers Jobs in Hyderabad, Chennai, Visakhapatnam, Kochi/Cochin, Mumbai, Pune, Bhopal, Indore, Jammu, Hubli, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Ed, BAMS, Bachelor of Hotel Management with Good knowledge in Ground Staff, Air Ticketing, Air Cargo, Air Freight, Air Traffic Control, Air Hostess, Air Pollution Control, Air Ticketing Reservation, Cabin Attendant, Flight Attendant, Flight Engineer, Flight Reservation, Flight Supervisor, Flight Steward, Airline Operations, Airlines Executive, Airline Customer Service, Airlines Transition Captain, Airline Ramp Executive, Airport Ticketing, Airport Cargo, Airport Staff, Airport Ramp, Airport Representative, Airport Supervisor, freshers, 12th Pass, Basic Computer Skills, Security Person etc.

Hiring for 7 Airport Jobs For Staff Nurse Jobs in Mumbai, Chennai, Kozhikode/Calicut, Coimbatore, Tiruchirappalli/Trichy, Puducherry, Rajkot, Bhubaneswar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Bachelor of Hotel Management, B.Pharma, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.Pharma, M.Sc with Good knowledge in Medical Billing, Staff Nurse, Health Officer, Nursing, GNM Nurse, Hospital Pharmacist, Airport Operation, Airport Supervisor, Airline Customer Service etc.

OverviewCabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They represent the airlines image and deliver exceptional in-flight service while maintaining strict adherence to aviation safety standards. The role demands professionalism, confidence, and the ability to handle challenging situations calmly and efficiently.Key Responsibilities Safety & Security DutiesConduct pre-flight safety checks and ensure all safety equipment is functional.Demonstrate and explain safety procedures to passengers before takeoff.Ensure passenger compliance with seat belt, luggage, and electronic device regulations.Handle in-flight emergencies, including administering first aid when required.Communicate effectively with the flight deck crew and ground staff regarding safety issues.Maintain security vigilance throughout the flight, identifying and addressing suspicious behavior or items. Passenger ServiceWelcome passengers on board and assist them in finding their seats.Provide information about flight schedules, onboard facilities, and safety guidelines.Serve meals, snacks, and beverages efficiently and courteously.Respond promptly to passenger requests and concerns.Handle special passenger requirements (e.g., elderly, children, passengers with disabilities, VIPs).Assist during boarding and disembarkation to ensure a smooth flow of passengers. Operational & Administrative TasksPrepare and submit flight reports after each trip.Manage onboard inventory such as meals, beverages, and duty-free items.Conduct pre- and post-flight checks to ensure the aircraft cabin is clean and organized.Record and report any incidents, service issues, or passenger complaints.Coordinate with ground staff for cabin preparations and passenger assistance.Skills & CompetenciesCore Skills:Excellent communication and interpersonal skillsStrong customer service orientationQuick decision-making and problem-solving abilityAbility to stay calm under pressure and in emergenciesProfessional appearance and demeanorTechnical Skills:Understanding of aviation safety regulationsKnowledge of in-flight service proceduresFamiliarity with first aid and emergency response protocolsPersonal Attributes:Empathy, patience, and cultural sensitivityTeam-oriented attitudeAdaptability to irregular schedules and different time zonesAttention to detail and a strong sense of responsibilityEducational QualificationsMinimum: 10+2 (Higher Secondary) or equivalent qualificationPreferred: Diploma/Degree in Aviation, Hospitality, or Travel ManagementCertifications:Safety and Emergency Procedures (SEP)First Aid/CPR TrainingDGCA-approved Cabin Crew Course (for Indian airlines)ExperienceEntry Level: Freshers with strong communication and presentation skills may apply.Experienced: Prior experience in customer service, hospitality, or cabin crew roles preferred.Physical & Appearance StandardsPleasant personality and well-groomed appearanceGood health and fitness (meeting airline medical standards)Vision: Correctable to 6/6Height: Typically 155 cm (female) / 170 cm (male) minimum (varies by airline)No visible tattoos or body piercings when in uniformWork EnvironmentLong working hours, including weekends and holidaysFrequent travel and layovers in different cities/countriesExposure to varying climates and time zonesMust adhere to airline grooming and uniform standards

Job Openings for 25 Airport Supervisor Jobs for Freshers in Kolkata, Howrah, Hooghly, Nadia, Malda, Alipurduar, West Tripura, Asansol, Durgapur, Bardhaman, having Educational qualification of : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation etc.

Hiring for 50 Airport Supervisor Jobs in Kolkata, Howrah, Darrang, Assam, Darjeeling, Kharagpur, Bhubaneswar, Asansol, Durgapur, Nadia, Haldia, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

Hiring for 25 Ground Staff Supervisor Jobs in Kolkata, Uttar Dinajpur, Dakshin Dinajpur, Nadia, Haldia, Bardhaman, Durgapur, Kharagpur, Birbhum, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service, Airport Ticketing etc.

Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment

Job SummaryAn Airline Customer Service Representative is responsible for delivering excellent customer service to passengers throughout their airport journey. The role involves assisting passengers with check-in, boarding, ticketing, baggage issues, and resolving travel-related concerns while ensuring compliance with airline and aviation regulations.Key ResponsibilitiesPassenger ServicesGreet passengers and assist with check-in, boarding pass issuance, and seat assignments.Verify travel documents such as passports, visas, and tickets.Provide accurate information regarding flight schedules, gate numbers, baggage policies, and airport services.Assist passengers with special needs, including elderly travelers, passengers with disabilities, unaccompanied minors, and families with children.Ticketing and ReservationsHandle ticket bookings, cancellations, reissues, upgrades, and refunds as per airline policies.Rebook passengers during flight delays, cancellations, or missed connections.Manage standby lists and seat availability.Boarding and Gate OperationsCoordinate boarding procedures and ensure on-time departures.Make boarding and flight announcements at the gate.Ensure passengers comply with boarding and security requirements.Liaise with cabin crew and ground operations to ensure smooth boarding and deplaning.Baggage ServicesAssist passengers with lost, delayed, or damaged baggage claims.Coordinate with baggage handling teams to trace and resolve baggage issues.Explain baggage allowance policies and excess baggage charges.Customer Issue ResolutionHandle customer complaints professionally and provide appropriate solutions.De-escalate difficult situations and maintain a calm, courteous demeanor.Ensure high levels of customer satisfaction while adhering to airline policies.Safety and ComplianceFollow airport security procedures and aviation regulations.Ensure compliance with safety, immigration, and customs requirements.Report any irregularities, safety concerns, or security issues promptly.Administrative DutiesMaintain accurate passenger records and reports.Use airline reservation and check-in systems efficiently.Coordinate with airport authorities, security staff, and other airline departments.Skills and QualificationsEducational RequirementsHigh school diploma or equivalent (degree or diploma in aviation, travel, or hospitality is an advantage).ExperiencePrevious experience in customer service, hospitality, travel, or airline operations preferred.Freshers may apply for entry-level positions.Key SkillsExcellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to work under pressure and handle challenging situations.Problem-solving and decision-making abilities.Attention to detail and organizational skills.Computer literacy and familiarity with reservation systems (training provided).Other RequirementsWillingness to work shifts, weekends, and public holidays.Professional appearance and adherence to uniform standards.Ability to stand for long periods and perform multitasking duties.Ability to clear background checks and airport security clearance.Multilingual skills are an added advantage.Work EnvironmentFast-paced airport environment with high passenger interaction.Exposure to irregular schedules and peak travel times.Team-oriented workplace requiring coordination across departments.

We are seeking an enthusiastic Airport Ticketing Executive to assist travelers at our airport location in Gurgaon, India. This role is ideal for individuals who enjoy working in a dynamic environment and have a strong customer service mindset.Key Responsibilities:- **Ticket Booking and Issuance**: Assist customers in booking flight tickets, processing payments, and issuing boarding passes accurately.- **Customer Service**: Provide excellent service by addressing inquiries, resolving issues, and guiding passengers through the ticketing process.- **Flight Information Management**: Keep updated on flight schedules, cancellations, and delays, ensuring customers receive timely information.- **Reporting and Documentation**: Maintain accurate records of transactions and generate reports as needed for daily operations.- **Collaboration**: Work closely with airline staff and other departments to provide seamless service and resolve any ticketing-related challenges.Required Skills and Expectations:Candidates should have at least a 12th-grade education, with a preference for those who have completed any relevant courses in travel and tourism. Previous experience in a similar role is advantageous but not mandatory. Strong communication skills are essential for effective interaction with customers and team members. Candidates must be detail-oriented, able to work efficiently under pressure, and possess a positive attitude to provide remarkable customer experiences. Flexibility in working hours and weekend availability may also be required to meet operational needs.

We are seeking an enthusiastic Airport Ticketing Executive to join our team in Delhi. This role is ideal for individuals looking to start their career in the aviation industry, with opportunities for growth and advancement.As an Airport Ticketing Executive, your main responsibilities will include:1. **Ticket Sales**: Assist customers in purchasing airline tickets, ensuring accuracy in bookings and providing clear information on flight options. 2. **Customer Service**: Respond to passenger inquiries and resolve issues related to ticketing, including cancellations, changes, and refunds, ensuring a high level of customer satisfaction.3. **Documentation**: Handle necessary paperwork for ticketing transactions efficiently and in compliance with airline regulations.4. **Information Updates**: Provide up-to-date information regarding flight schedules, prices, and policies, while helping travelers navigate the check-in process smoothly.5. **Coordination with Airlines**: Liaise with various airlines to resolve issues and secure the best rates for customers, enhancing the overall travel experience.Candidates for this position should have completed their 12th grade education and possess strong communication skills. Attention to detail is crucial as accuracy in ticketing can greatly impact customer satisfaction. Familiarity with computer systems and a strong willingness to learn about the aviation industry will also contribute to your success. A friendly demeanor and the ability to work well under pressure are essential, as you will be interacting with travelers in a fast-paced environment.

We are seeking an Airport Ticketing Executive in Raipur, Chhattisgarh, to manage ticketing and customer service for airline passengers. This role is perfect for motivated individuals seeking to start or advance their career in the travel industry.Key responsibilities include:1. **Ticket Booking and Issuance**: Assist customers in booking flight tickets, providing accurate pricing information, and ensuring smooth ticket issuance.2. **Customer Service**: Address passenger inquiries regarding flights, baggage allowances, and travel policies, ensuring a positive customer experience.3. **Problem Resolution**: Handle and resolve issues related to ticket changes, cancellations, and special requests, working closely with airline systems to find solutions.4. **Coordination with Airlines**: Liaise with various airlines to keep up-to-date on flight schedules, promotions, and other relevant information, ensuring passengers receive current guidance.5. **Record Keeping**: Maintain detailed records of transactions, passenger information, and payments for compliance and reporting purposes.Required skills and expectations include:- **Communication Skills**: Clear and friendly communication with customers is essential, along with proficiency in English and Hindi.- **Organizational Skills**: Ability to manage multiple tasks efficiently, keeping accurate records and information.- **Technical Proficiency**: Basic knowledge of computer systems, especially ticketing software, is preferred.- **Attention to Detail**: Ensure accuracy in ticketing and customer information to avoid errors.- **Team Player**: Willingness to collaborate with team members to achieve common goals and enhance customer service. This full-time position requires individuals who are dedicated, eager to learn, and ready to contribute to a fast-paced environment.

We are looking for a motivated Airline Supervisor to join our team in Deoghar, India. This entry-level position is ideal for a female candidate with a passion for the aviation industry, who enjoys working in a dynamic environment. Key responsibilities include:- **Supervising Staff**: Oversee the daily activities of airline support staff, ensuring they follow safety protocols and provide excellent customer service.- **Customer Service**: Assist passengers with their queries and concerns, ensure a positive travel experience, and resolve any issues that may arise.- **Operational Duties**: Monitor check-in, boarding, and baggage handling processes to ensure they run smoothly and efficiently.- **Training New Employees**: Provide guidance and support to new team members, helping them understand their roles and responsibilities within the airline

As an Airport Supervisor in Dhanbad, you will play an important role in ensuring the smooth operation of airport activities. You will be responsible for overseeing daily airport functions and ensuring safety and customer satisfaction.**Key Responsibilities:**- **Supervise Airport Operations:** You will monitor daily operations, ensuring that all procedures are followed correctly and efficiently.- **Coordinate with Staff:** You will work closely with teams, including ground staff and security, to ensure a seamless passenger experience.- **Handle Passenger Inquiries:** You will assist passengers with their queries and provide information about flight schedules, procedures, and airport services.- **Ensure Compliance with Safety Standards:** You will ensure that all safety regulations are adhered to, maintaining a safe environment for both passengers and staff.- **Assist in Problem Resolution:** You will address any issues or complaints from passengers promptly, working towards a quick and effective solution.- **Monitor Lost and Found:** You will manage the lost and found department, ensuring that lost items are documented and returned to their owners.**Required Skills and Expectations:**You should possess strong communication skills, allowing you to interact clearly and effectively with passengers and staff. Attention to detail is vital, as you will manage operations where accuracy is crucial. A friendly demeanor is important to create a welcoming environment for travelers. Being organized and able to manage multiple tasks efficiently will help you thrive in this fast-paced setting. Since this role is for freshers, a positive attitude and eagerness to learn are essential qualities.

We are looking for an Airport Supervisor to join our team in Dumdum, Kolkata. This full-time position is ideal for freshers who have completed at least their 10th grade education. The Airport Supervisor plays a crucial role in ensuring smooth airport operations and providing excellent service to passengers.Key responsibilities include overseeing daily airport activities, which involves coordinating with various departments to maintain operations efficiently. The supervisor will also manage personnel, ensuring all staff members are performing their tasks effectively and adhering to safety regulations. Another important duty is to assist passengers with inquiries and problems, ensuring they have a pleasant experience at the airport. Additionally, the Airport Supervisor will monitor facility conditions, reporting any maintenance needs to ensure a safe environment. They will also handle any emergencies, following proper protocols to keep passengers and staff safe. To be successful in this role, candidates should have strong communication skills and a friendly disposition. Attention to detail is critical for managing operations and ensuring compliance with safety standards. The ability to work under pressure while maintaining a positive attitude is essential. Candidates should also be adaptable, willing to handle various tasks, and be good team players. Overall, the role demands a proactive approach to problem-solving and a commitment to delivering high-quality service to all airport users.

As a Ground Staff Supervisor in Delhi, you will oversee daily operations of ground staff, ensuring efficient service and smooth airport functioning. This full-time role is suited for individuals with a minimum of 10th-grade education, with 0 to 5 years of experience.Key Responsibilities:1. **Supervise Ground Staff**: Ensure all ground staff members are well-trained and performing their duties effectively. Provide guidance and support to enhance team performance.2. **Manage Daily Operations**: Oversee the daily activities at the airport, including check-in, baggage handling, and customer service. Ensure all procedures are followed for safety and efficiency.3. **Customer Interaction**: Address passenger inquiries and resolve any issues or complaints during their travel experience. Maintain high standards of customer service at all times.4. **Coordinate with Other Departments**: Work closely with other airport departments such as security and maintenance to ensure smooth operations. Communication is key to prevent any disruptions.5. **Monitor Performance**: Regularly assess staff performance and provide constructive feedback. Recognize and reward excellence while identifying areas for improvement.Required Skills and Expectations:Candidates should have a strong understanding of customer service principles and be able to communicate effectively. A proactive attitude and problem-solving skills are essential to address challenges promptly. Being able to work in a fast-paced environment and manage time efficiently is crucial for success in this role. Flexibility in working hours and readiness to work on weekends or holidays is expected.

We are looking for an Airline Supervisor in Bhubaneswar, India. This role is perfect for candidates with 0 to 5 years of experience and requires at least a 10th-grade education. You will oversee airport operations and ensure excellent customer service.Key responsibilities include:- Managing staff: You will lead a team of ground crew and ensure they are well-trained and motivated to deliver top-notch service to passengers.- Overseeing daily operations: You will ensure that all flights operate smoothly, coordinating with various departments to handle check-ins, boarding, and baggage handling efficiently.- Ensuring safety and compliance: You will monitor safety protocols and ensure that all airline regulations are followed to maintain a secure environment for passengers and staff.- Handling customer inquiries: You will address passenger issues and complaints, ensuring that all concerns are resolved quickly and professionally.- Reporting and documentation: You will maintain accurate records of daily operations and report any discrepancies or incidents to management.To succeed in this role, you should have strong leadership skills to manage a diverse team. Excellent communication skills are essential for interacting with passengers and staff. You should be detail-oriented, with the ability to multitask and work efficiently under pressure. A proactive attitude and problem-solving mindset will help you navigate daily operational challenges in a fast-paced airport environment.

As an Airport Customer Service Associate, you will play a vital role in creating a positive experience for passengers. You'll be the first point of contact for travelers and will assist them with various needs.**Key Responsibilities:**- **Greeting Passengers:** Welcome travelers at the airport with a friendly attitude, making them feel comfortable and valued from the moment they arrive.- **Check-In Assistance:** Help passengers with the check-in process, including verifying their documents and issuing boarding passes to ensure seamless travel.- **Answering Inquiries:** Provide information about flights, baggage policies, and airport services, ensuring passengers have the answers they need for a smooth journey.- **Handling Complaints:** Address and resolve any issues or complaints from passengers, offering solutions and support to enhance their travel experience.- **Coordinating with Other Departments:** Work closely with airline staff, security, and ground crew to ensure efficient operations and address any passenger concerns in a timely manner.- **Maintaining Cleanliness:** Keep the customer service area tidy and organized to provide a welcoming environment for travelers.**Required Skills and Expectations:**- **Communication Skills:** Good verbal and written communication skills are essential to interact effectively with passengers and co-workers.- **Problem-Solving Ability:** You should be able to think quickly and find solutions to any issues that arise during your shift.- **Customer-Oriented Attitude:** A strong desire to help others and ensure customer satisfaction is critical.- **Team Player:** Work collaboratively with your colleagues to provide the best service possible.- **Adaptability:** Be able to work in a fast-paced environment, adapting to changing situations with ease. - **Basic Computer Skills:** Familiarity with computers and basic software programs is beneficial for handling check-in systems and passenger databases.

### **Position Overview:**We are seeking energetic, responsible, and customer-oriented **ground staff** to manage a variety of tasks at the airport, including assisting passengers, handling baggage, and ensuring smooth ground operations. Ground staff play a crucial role in maintaining excellent service standards and efficient flight operations.* Greet and assist passengers at check-in counters, boarding gates, and arrival areas.* Issue boarding passes, check luggage, and manage ticketing processes.* Assist special passengers such as elderly travelers, unaccompanied minors, and people with disabilities.* Handle passenger inquiries and flight-related information and resolve complaints professionally.* Coordinate with other airport departments to ensure on-time departures and arrivals.* Ensure compliance with airline and airport safety protocols and security regulations.### **Eligibility Criteria:*** **Educational Qualification:**Minimum 10+2 (higher secondary) from a recognized board. Graduation is preferred.* **Age Limit:**Typically between **18 and 27 years** (may vary slightly depending on the airline).* **Height & Physical Standards:**Some airlines may have minimum height requirements (generally around 155 cm for females and 165 cm for males).Should be physically fit with good eyesight and hearing.* **Language Skills:**Proficiency in English and local language(s). Additional languages are an advantage.* **Other Requirements:*** Good communication and interpersonal skills* Customer-friendly attitude* Ability to work in shifts, including weekends and holidays* Well-groomed appearance

Job Openings for 15 Ground Staff Supervisor Jobs for Freshers in Haflong, Dima Hasao, having Educational qualification of : Higher Secondary with Good knowledge in Customer Service, Airport Ground Handling, Ground Handling etc.

oversees all aspects of airport operations, ensuring safety, efficiency, and compliance with regulations, while also managing staff, budgets, and coordinating with airlines and other stakeholders.