Customer Interaction Jobs

We are looking for a dedicated Service Technician to join our team in Dombivli East, Mumbai. The ideal candidate will have at least 2 years of experience and should have completed their 10th grade. The job would involve majorly Invertor and Solar Panel installation and servicing.As a Service Technician, you will be responsible for installing, repairing, and maintaining equipment to ensure they operate effectively. This role includes troubleshooting technical issues and providing outstanding customer service.Key Responsibilities:1. **Installation and Setup**: You will install and configure various equipment, ensuring everything is set up correctly and meets safety standards.2. **Repair and Maintenance**: You will perform regular maintenance and repairs on equipment, identifying issues and addressing them promptly to minimize downtime.3. **Troubleshooting**: When problems arise, you will diagnose issues and provide effective solutions, ensuring that equipment runs smoothly.4. **Customer Service**: You will interact with customers, answering their questions and providing guidance on how to use the equipment properly.5. **Reporting**: You will document service activities and report on any issues encountered, ensuring that all records are accurate and up-to-date.Required Skills and Expectations:The ideal candidate should have strong technical skills and a good understanding of equipment operation and maintenance. You should be able to work well in a team and possess good communication skills, especially when explaining technical issues to customers. Attention to detail is essential, as is the ability to follow instructions carefully. A proactive attitude and willingness to learn will help you succeed in this role.

We are looking for a dedicated Store Manager in Kurukshetra, India, to oversee daily store operations and enhance customer satisfaction. The ideal candidate will have experience in retail management and a passion for delivering exceptional service.Key Responsibilities:1. **Manage Daily Operations**: Oversee all store activities to ensure smooth functioning, including inventory management, staff supervision, and sales performance tracking.2. **Train and Supervise Staff**: Provide training and ongoing support to team members, ensuring they meet performance standards and deliver excellent customer service.3. **Monitor Sales Performance**: Analyze sales data to identify trends and areas for improvement; implement strategies to increase sales and achieve targets.4. **Maintain Store Appearance**: Ensure the store is clean, organized, and visually appealing to enhance the shopping experience for customers.5. **Handle Customer Issues**: Address customer complaints and inquiries effectively, aiming to resolve issues and leave customers satisfied.Required Skills and Expectations:Candidates should have a diploma and 1-7 years of relevant experience in retail. Strong leadership and team management skills are essential, along with the ability to adapt to a fast-paced environment. Excellent communication and customer service skills are crucial for building relationships with both customers and staff. A positive attitude and problem-solving aptitude will help elevate store performance and customer satisfaction. Proficiency in using point-of-sale (POS) systems will be an added advantage.

Job DescriptionPosition: Branch Relationship ExecutiveEligibility Criteria:Male & Female CandidatesAge: 18 to 31 YearsQualification: Graduate*Freshers are also Eligible*Sitting jobJob Role:Customer InteractionActivate Credit cardsSalary: Best in IndustryPF, ESI & Incentives

Sale products on call

Key Responsibilities:1. Contact customers with overdue payments: You will be responsible for contacting customers with outstanding payments through phone calls and emails.2. Negotiate payment plans: You will negotiate and set up payment plans with customers who are unable to make full payments at once.3. Maintain accurate records: It is essential to keep detailed records of all communication with customers regarding payments.4. Follow up on payment commitments: You will follow up with customers to ensure they stick to their payment commitments and deadlines.5. Report on collection progress: Provide regular reports on collection progress to the management team.Required Skills and Expectations:1. Excellent communication skills: You should have strong verbal and written communication skills to effectively communicate with customers.2. Strong negotiation skills: Ability to negotiate payment plans and agreements with customers.3. Attention to detail: It is important to maintain accurate records and follow up on payment commitments.4. Proven experience in collections: Previous experience in a similar role with a proven track record of successfully collecting payments.5. Ability to work independently: You should be able to work independently and meet targets set by the management team.

Company: NNIIT Location: Hyderabad (Onsite) Employment Type: Full-Time Joining: Immediate Shift Timing: 11:30 AM 9:00 PM Weekly Off: Sunday (Fixed) Compensation- 2-3 Lpa ROLE OVERVIEW NNIIT is looking for a highly motivated and customer-centric Customer Success Associate who can manage student and parent relationships, ensure satisfaction, and drive retention. This role plays a key part in delivering a smooth and positive learning experience. KEY RESPONSIBILITIES Act as the primary point of contact for students and parents Handle queries, follow-ups, and escalations via calls, WhatsApp, and email Onboard new students and explain courses, processes, and expectations Ensure high levels of student satisfaction and engagement Coordinate with academic and internal teams for issue resolution Maintain accurate records in CRM and internal systems Collect feedback and share insights with management REQUIRED SKILLS & ELIGIBILITY Excellent verbal and written communication skills Strong interpersonal and problem-solving abilities Comfortable with calls, follow-ups, and customer interaction Basic computer and CRM knowledge Ability to work in a fast-paced environment Immediate joiner preferred

As a Customer Interaction Executive, you will be responsible for engaging with customers to address their queries and concerns. Your key responsibilities will include answering phone calls, responding to emails, and providing excellent customer service. You will need to possess strong communication skills, have a patient and empathetic demeanor, and be able to multitask efficiently. A 12th pass qualification is required, and previous experience is not necessary as freshers are welcome to apply. This is a full-time position based in Chandigarh, with the opportunity to work from the office.

- Handling customer inquiries: Responding to customer questions and concerns in a timely and professional manner.- Complaint management: Addressing and resolving customer complaints effectively to ensure customer satisfaction.- Troubleshooting skills: Ability to identify and resolve issues related to products or services promptly.- Systems Applications And Products (SAP): Familiarity with SAP software for managing customer interactions and transactions.- Keeping records of customer interactions: Documenting all customer communication, transactions, and feedback for future reference.Required skills and expectations:1. 1-3 years of experience in customer service roles.2. Educational background in B.Com or relevant field.3. Strong communication skills for interacting with customers.4. Ability to handle customer complaints with patience and empathy.5. Proficiency in troubleshooting issues related to products or services.6. Familiarity with SAP software for managing customer interactions.7. Attention to detail for accurately documenting customer interactions and feedback.

We are seeking a highly motivated and result driven Business Development Executive. As a Business Development Executive you will be responsible for generating new business leads, Building relationships.Key Responsibilities:-Generate New business leadsMeet sales Target Build Relationships Education - Any Graduate or 12th pass Experience- FRESHERS to 6 yearsSalary - 10,000 to 70,000Location - Hyderabad What we offer:-Competitive salary Opportunities for Growth

- Promote and sell Value Added Services: insurance, extended warranty, accessories, RSA, coatings, etc . whatsapp resume 9996788866- Achieve monthly VAS targets.- Coordinate with Insurance, Accessories & Service teams.- Explain VAS benefits to customers during delivery & booking stage.- Maintain proper reporting and documentation.- Ensure 100% compliance with OEM guidelines.

Job Title: L-2 Counsellor Study AbroadCompany: UPGRADLocation: PuneEmployment Type: Full-TimeJob SummaryUPGRAD is hiring an experienced L-2 Counsellor to guide and support learners pursuing international education opportunities. The role requires strong counselling abilities, communication skills, and prior experience in study abroad programs.Key Responsibilities Counsel students on global education programs and university options Guide learners through the admission and application process Maintain consistent communication with students and ensure conversion goals are met Collaborate with internal teams to provide accurate information and seamless support Maintain detailed records of counseling sessions and student progress Achieve monthly and quarterly targets in alignment with business objectivesKey Skills Required 12 years of experience (EdTech background preferred) Mandatory experience in Study Abroad counselling Excellent communication and interpersonal skills Strong counselling and sales conversion capabilities Ability to handle multiple student profiles efficiently Proficiency in CRM tools and MS Office applications

This is an 3-6 months Internship. (depending on performance and availability)Strong customer service orientation with a problem-solving mindsetAbility to interact professionally with clients and understand their needsExperience in handling feedback and resolving concerns effectivelyExcellent verbal and written communication skillsBasic computer literacy; own laptop preferred but not mandatory

Responsible for making and receiving phone calls to promote products or services, gather information, or provide customer support. They communicate with customers, explain product features, handle inquiries

We are looking for a motivated Data Collection Executive who will play a key role in collecting customer data and creating awareness about our products. This role is ideal for someone with good communication skills and a passion for fieldwork and customer interaction.Key Responsibilities:Collect and update customer contact information (name, phone number, location, preferences, etc.)Explain our product offerings clearly to potential and existing customersPromote our brand and build awareness about current offers, subscription models, and delivery servicesMaintain accurate records of interactions, feedback, and collected dataCoordinate with the sales and marketing teams to support lead generation and campaignsFollow up with interested customers and support onboarding if requiredRequirements:Strong communication and interpersonal skillsAbility to work independently and handle field visits (if needed)Basic understanding of products like groceries, milk, fruits, pulses, and non-veg items (training provided)Knowledge of basic data entry using mobile apps or ExcelPositive attitude and customer-first approachPreferred Qualifications:12th pass or any diploma/graduatePrior experience in customer interaction, fieldwork, or promotions is a plusFamiliarity with local language and geography

Shop salesperson

Customer AcquisitionIdentify and target potential clients.Visit clients onsite (retailers, distributors, end-users).Conduct product presentations or demonstrations.Sales GenerationMeet or exceed sales targets.Close deals and process orders.Upsell and cross-sell related products/services.Relationship ManagementBuild and maintain strong relationships with customers.Follow up regularly to ensure satisfaction and repeat business.Handle complaints or issues on-site when necessary.Market Research & IntelligenceGather feedback from customers and competitors.Observe market trends and report to the marketing team.Suggest improvements based on customer insights.Brand PromotionDistribute promotional materials.Ensure branding compliance in retail/distributor spaces.Organize or attend field events, trade shows, and activations.Reporting and DocumentationSubmit daily/weekly reports on visits and sales.Maintain records of client interactions and follow-ups.Track KPIs like conversion rates and territory growth.Territory ManagementStrategically plan visits and manage routes efficiently.Optimize time and coverage within assigned regions.

We want a Medical Representative who's having the capability of building a strong relation with healthcare professionals.

To support sales and technical activities within the construction and MEP industry. The ideal candidate should have basic experience interacting with Builders, Contractors, and MEP Consultants. Regular visits to project sites

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.