Customer Engineer Job Vacancies in Bangalore

As a Customer Engineer, you will play a crucial role in providing excellent technical support and assistance to our clients. You will be responsible for ensuring customer satisfaction by understanding their needs and resolving any issues they encounter with our products and services.**Key Responsibilities:**- **Technical Support:** Provide assistance to customers by troubleshooting and resolving technical issues related to our products, ensuring they receive timely and effective solutions.- **Product Installation:** Assist in installing and configuring our products at client locations, ensuring everything is set up correctly for maximum performance.- **Customer Training:** Educate clients on how to use our products efficiently, helping them understand features and best practices to enhance their experience.- **Feedback Collection:** Gather feedback from customers regarding their experience with our products, which will help us improve our offerings.- **Documentation:** Maintain accurate records of customer interactions and resolutions, helping us track issues and solutions for future reference.**Required Skills and Expectations:**Candidates should have a diploma in a related field and possess strong communication skills to interact effectively with customers. You should be a quick learner, eager to understand technical details, and able to work well under pressure. A problem-solving attitude is essential, along with basic technical knowledge related to our products. Being a team player is important, and you should have the ability to manage time efficiently to handle multiple tasks. Prior experience is not required, but a passion for technology and customer service is a must.

Identify and develop new business opportunities in assigned markets Maintain and grow relationships with existing customers Understand customer technical requirements and propose suitable solution Follow up on enquiries, negotiations, and closing of orders onduct product presentations and technical discussions with clients Monitor market trends and competitor activities Ensure timely payment follow-up and customer satisfaction Maintain accurate sales records and reports Solution Design: Developing the most suitable techno-commercial solutions to meet customer requirements for machine health monitoring and asset reliability. Customer Interfacing: Working closely with customers to understand their needs and challenges related to industrial machinery and plant operations. Technical Expertise: Possessing strong knowledge of industrial equipment, instrumentation, and the hardware/software solutions. Commercial Acumen: Handling commercial aspects of proposals, including costing, margins, contract negotiations, and risk assessment to ensure profitability and customer satisfaction. Collaboration: Interfacing with product teams, other functional groups, and sales to create value propositions and leverage internal expertise. Proposal Management: Preparing bids, proposals, and ensuring compliance with contract commitments. Stakeholder Collaboration: Working closely with various departments such as sales, solution architects, engineering, finance, legal, and sourcing to gather information and derive solutions.

Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.

We are looking to hire a driven and technically sound Sales Engineer Valves/UVGI with 58 years of experience in HVAC sales. The ideal candidate will be a Mechanical Engineer with deep knowledge of valves and/or UVGI (Ultraviolet Germicidal Irradiation) products, and a proven ability to build strong client relationships and generate B2B sales.Key Responsibilities:Promote and sell valves and UVGI products to HVAC contractors, consultants, facility managers, OEMs, and industrial clients.Identify and develop new B2B sales opportunities across relevant sectors.Understand client technical requirements and recommend suitable product solutions.Conduct product presentations and technical discussions with clients, consultants, and specifiers.Prepare and deliver commercial offers, quotations, and negotiate to close deals.Develop and maintain strong relationships with key stakeholders and decision-makers.Provide market insights and customer feedback to product and marketing teams.Meet or exceed monthly and quarterly sales targets.Candidate Requirements:Bachelors Degree in Mechanical Engineering (mandatory).58 years of experience in HVAC sales, with a focus on valves and/or UVGI systems.Strong technical knowledge of valves (control, balancing, pressure-reducing, etc.) and/or UVGI solutions.Proven success in B2B sales and ability to manage the complete sales cycle.Excellent communication, negotiation, and interpersonal skills.Strong networking ability and industry connections with consultants, contractors, and facility managers.Self-driven, result-oriented, and capable of working independently or in a team.

The Customer Engineer 1 (CE1) is the owner of customer incidents as assigned. The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders. The Customer Engineer will also assist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment. The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. Tier I workload should be 80% or greater of overall workload.The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower. The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customers satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).

We have vacant of 50 infosys service desk engineer Jobs in Bhubaneswar, Chennai, Bangalore, Hyderabad, Visakhapatnam, Kolkata, Mumbai, Delhi, Cuttack, Vijayawada, for Freshers Educational Qualification : B.Com, B.E, B.Tech, Any Master Degree Skill communication, and problem-solving skills. On the technical front, a fundamental understanding of operating systems like Windows, macOS, and various Linux distributions is crucial. They must be proficient in troubleshooting hardware and software issues, including but not limited to, printer connectivity problems, application crashes, and network configuration errors. A solid grasp of networking concepts such as TCP/IP, DNS, and DHCP is essential for diagnosing connectivity issues. They should also be familiar with Active Directory for managing user accounts, permissions, and group policies, and be able to provide support for common business applications like Microsoft 365, including Outlook, Word etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.

Experience: 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaSJob Type: Full-timeCompany OverviewWe are a leading CPaaS provider in India delivering omnichannel communication solutions - SMS, Email, WhatsApp, RCS, and Voice. Empowered by cutting-edge APIs and a client-first approach, we enable businesses to engage customers seamlessly at scale.Job DescriptionAs a Technical Support Engineer, you will champion the seamless integration and operation of our omnichannel CPaaS solutions-SMS, Email, WhatsApp, RCS, and Voice-ensuring clients harness our APIs to engage their audiences effectively. With strong communication skills and a collaborative spirit, youll partner with Product, and Engineering teams to drive continuous improvement and ensure our clients experience unparalleled reliability and performance.Position: Technical Support EngineerLocation: Bangalore, India (in-office)Education: BCA or BE in Computer Science, Information Technology, or related fieldExperience: 1-3 years in technical/application support, ideally within telecom, CPaaS, or SaaS domainsKey Responsibilities:1. Act as a point of contact (POC) for client support across all CPaaS solutions.2. Troubleshoot and resolve API integration issues using Postman, cURL, and related tools; handle webhooks and error analysis.3. Forward bug reports and feature requests to the development team; follow up on status and communicate updates to clients.4. Perform client onboarding and platform registrations (SMS, DLT, WhatsApp Business, Meta, Google Business Messaging), liaising with external platform support as needed.5. Monitor service performance and KPIs; proactively identify anomalies and escalate incidents.6. Configure and maintain DNS settings, subdomains, and SSL certificates; bonus for Lets Encrypt Certbot expertise.7. Create, update, and maintain comprehensive technical documentation and Postman API collections.8. Collaborate with cross-functional teams - Product, and Engineering to streamline support processes and implement improvements.Required Qualifications1. Bachelors degree (BCA or BE) in Computer Science, IT, or related discipline.2. 1-3 years of hands-on technical support or application support experience in telecom, CPaaS, or SaaS.3. Proficiency in RESTful APIs, JSON, and tools like Postman and cURL.4. Solid understanding of networking concepts (DNS, IP address, HTTP, TCP/UDP, firewalls).5. Excellent verbal and written communication skills; client-facing experience.6. Familiarity with web development languages and frameworks (e.g., JavaScript, Node.js, React) is a plus.Desirable Skills1. Prior exposure to DLT registration and telecom compliance processes.2. Knowledge of webhooks, callback URL configurations, and security best practices.3. Hands-on experience with DNS configuration and SSL certificate management (Lets Encrypt Certbot).Ready to drive exceptional customer experiences in the CPaaS space? Apply now by sending your resume and a cover letter outlining your relevant experience and skills to hiring@gobuzzmarketing.com, and join us in redefining business communications!Job Types: Full-time, PermanentPay: 20,000.00 - 30,000.00 per monthBenefits:Paid sick timePaid time offSchedule:Day shiftSupplemental Pay:Performance bonusAbility to commute/relocate:Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required)Experience:total work: 1-3 years (Required)Work Location: In person

Key Responsibilities: Lead Generation: Actively identify potential customers in industriessuch as Pharmaceuticals, Food & Beverage, Process Automation, andChemicals. Customer Engagement: Visit customers to understand their specificrequirements related to instrumentation products like pressure, temperature, flow, and level instruments Solution Offering: Propose suitable solutions from our product range,including brands like WIKA, Baumer, Dwyer, Masibus, Mascon andTylok, to address customer needs. Business Conversion: Convert potential leads into customers, ensuringtheir satisfaction with our products and services. Relationship Building: Maintain regular contact with customers togenerate repeat business and explore opportunities for upselling orcross-selling.Qualifications Bachelors or Diploma in Mechanical, Instrumentation, or ElectricalEngineering. Strong communication, negotiation, and interpersonal skills. Ability to work independently and meet targets. Perks & Benefits Travel allowances for customer visits, including fuel expenses. Comprehensive training programs on our products and industry, fullycovered by the company. Preferred:Page 3 of 3 Internship or academic project experience related to industrialinstrumentation or B2B sales. Eagerness to learn and grow in a customer-facing technical Sales role.

HEXAENNEA is looking for a skilled AV Technical Support Executive to provide technical assistance and troubleshooting for audio-video (AV) systems. The role involves installation, maintenance, and support of AV equipment, ensuring seamless operation for clients in residential, commercial, and corporate environments.Key Responsibilities:Install, configure, and troubleshoot AV systems, including projectors, home theaters, speakers, amplifiers, displays, and automation solutions.Provide on-site and remote technical support to clients for AV system setup, calibration, and maintenance.Diagnose and resolve hardware/software issues related to AV equipment.Work closely with the sales and design teams to recommend AV solutions based on client requirements.Conduct system testing and quality checks to ensure optimal performance.Train clients on the proper usage and maintenance of AV equipment.Maintain documentation of installations, service reports, and troubleshooting procedures.Stay updated with the latest AV technologies, products, and industry trends.Qualifications & Requirements:Education: Diploma/Bachelors degree in Electronics, Electrical Engineering, IT, or a related field.Experience: 1-5 years of experience in AV installation, troubleshooting, or technical support.Technical Skills:Knowledge of AV systems, including projectors, home theaters, sound systems, and automation solutions.Familiarity with AV control systems (Crestron, Control4, AMX, etc.) is a plus.Basic understanding of networking and IT for AV integration.Proficiency in troubleshooting and diagnosing AV system issues.Soft Skills:Strong problem-solving and analytical abilities.Excellent communication and customer service skills.Ability to work independently and as part of a team.Other Requirements:Willingness to travel for on-site installations and support.Valid drivers license (if required for field support).

Job Summary:We are looking for a dynamic Sales Engineer to drive sales and provide technical solutions to clients. The ideal candidate will have a strong technical background, excellent communication skills, and a passion for sales.Key Responsibilities:Identify and develop new business opportunities.Provide technical solutions and product demonstrations.Build and maintain strong customer relationships.Achieve sales targets and close deals.Collaborate with internal teams for customer needs.Requirements:Bachelors degree in Engineering or related field.Experience in technical sales or a similar role.Strong communication and negotiation skills.Willingness to travel.Bangalore/ Chennai/ CoimbatorePost : FIELD SALES ENGINEERQualification: BE / DMEAge : Less than 40 YearsSalary : NegotiableExperience: Industrial Selling Experience, mainly in Foundries / Automobile or Engineering IndustriesCandidates must be familiar with Bangalore geography and should be willing to travel.Candidates should own a two wheeler and laptop

Sales EngineerKey Responsibilities: Develop and maintain strong relationships with clients, understanding their needs and offering tailored solutions. Present product features, technical details, and benefits to prospective customers. Collaborate with the engineering team to provide technical support and resolve client queries. Identify new business opportunities and generate leads to meet sales targets. Prepare and deliver technical presentations and proposals.Qualifications: Bachelors degree in Engineering (Mechanical, Electrical, or related discipline). Prior experience in technical sales, preferably within the elevator, building services, or similar industries. Strong technical acumen with the ability to understand and explain complex systems.

Telecalling job work from home

Enphase support teams work 24*7 and 365 days a year. Candidate will be required to answer inbound Emails / Chats/ Phone calls from Enphase customers during assigned hours. Candidate must be open to work on weekends and nightshifts. Conducting remote troubleshooting of Enphase products. Troubleshooting, approving, and executing warranty claims. Providing pre-sales information about Enphase products. Assisting with the activation of new Enphase sites as needed. Documenting all activity in a central CRM/Help Desk software platform. Coordinating with Enphase Engineering with tracking of field-issues, and subsequent product-modifications, loggingproduct bugs in a central database. Assisting other team-members with troubleshooting and/or administrative tasks asneeded. Following departmental conventions and procedures. Participating in ongoing training/education of industry standards and Enphase product-specific information. Professionally represent Enphase via all communications mediums. Abiding by all company policies and standards of conduct contained in the Enphase Energy employee-manual. Performing other duties as assigned.

We are urgently hiring for Sales Executive for VARIOUS region .Develop and implement effective sales strategies to meet or exceed sales targetsIdentify and pursue new business opportunitiesBuild and maintain strong relationships with clients and customersConduct market research and competitive analysis to stay up-to-date with industry trendsNegotiate contracts and close deals with clientsDevelop and deliver sales presentations and proposalsCollaborate with internal teams to ensure customer satisfaction and successful project deliveryProvide regular reports and updates on sales activities and performanceAttend industry events and conferences to network and build relationships within the industryStay informed about the latest developments in the industry and share knowledge with colleaguesRequirementsMinimum 1 years of B2B sales experienceProven track record of meeting sales targetsExcellent communication and negotiation skillsAbility to build and maintain client relationshipsStrong understanding of sales processes and techniquesExperience in lead generation and prospectingAbility to work independently and as part of a teamWillingness to travel for client meetings

We have vacancies for Sales and Service engineers in Bangalore, Pune and Hyderabad, for Freshers and 1 to 2 years experienced candidates. Educational Qualification: Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma DegreeMeeting end users, presenting, demonstrating and marketing our Billing Solutions - Hardware and Software. Installing and providing after sales support. Lead creation through direct calls and internet search. Need to provide daily sales reports as per company requirements.

Marketing and sales skills, willingness to travel, visiting potential customers, convincing the customer, enquiry generation, order conversion, payment collection, Application work etc.

Are you a fresher Graduate/BBA/MBA ?And want to start your job career in Banking Sector ?( *This job opportunity is only for you)* *We're hiring Fresher's Graduate for CASA Sales Officer ( Field Sales) role in India's Leading Private sector Bank (Bank Payroll Job)* *Job Location:* Pan India*Designation* : CASA- Sales Officer / Sales Executive- CASA( Field Sales) *Salary Package and Benefits:* Fixed Pay 2,36,802+ Average Incentives (Rs 64,000) = Rs. 3,00,802*Mandatory Eligibility Criteria* : - - Min graduate in any stream with a minimum percentage of 50%.- Should have valid DL and Two-wheeler - Should be staying within 10km radius of the allocated Branch - Should have PAN card, Adhaar Card- The required Age as on 01 July 2023 is between 21-28 yrs - Good communication (both verbal and written) skill in both english and the local language- Ready to travel locally for meeting customers during sales calls.- Excellent lead generation and conversion skill, Ability to handle pressure and meet deadlines & work successfully as a part of a team.*Job Description * - Selling of banks and third party products to new customers.- Contacting existing customers for more deposits and cross selling of more products.- Achieve sales targets as assigned by the organization on a daily and monthly basis.- Daily entry of interaction with customers in banks CRM system.- Follow all compliance guidelines