Continuous Improvement Jobs

Key ResponsibilitiesDevelop, implement, and maintain quality control processes and procedures.Monitor manufacturing processes to ensure compliance with quality standards.Conduct incoming, in-process, and final product inspections.Investigate quality issues, identify root causes, and implement corrective and preventive actions (CAPA).Analyze quality data and prepare reports on key quality metrics.Coordinate internal audits and support external/customer audits.Ensure compliance with ISO 9001, IATF 16949, GMP, or other applicable quality standards.Work closely with production, maintenance, and design teams to resolve quality concerns.Manage customer complaints and support quality improvement projects.Train employees on quality standards, procedures, and best practices.

JOB PURPOSEThe Manager QA/QC will be responsible for managing the complete Quality Assurance and Quality Control function of the organization.The role will ensure that raw materials, manufacturing processes, finished products and dispatches consistently meet approved drawings, specifications, quality standards, customer requirements and applicable compliance requirements.The Manager QA/QC will establish robust quality systems, lead the QA/QC team, control rejection and rework, manage customer complaints and audits, drive root-cause analysis and CAPA, and continuously improve product and process quality.KEY RESPONSIBILITIESA. Quality Assurance - QA Develop, implement and maintain the company's Quality Management System (QMS). Prepare and implement Quality Policies, SOPs, Work Instructions and Inspection Standards. Establish quality objectives, procedures and KPIs. Conduct internal quality and process audits. Ensure compliance with applicable customer and quality requirements. Review and improve existing quality systems and processes. Establish preventive quality controls to minimize defects. Maintain proper quality documentation and records. Promote a Right First Time and zero-defect culture.B. Quality Control - QCManage and monitor quality at all stages:Incoming Material In-Process Finishing Assembly Final Inspection Packing Dispatch Establish inspection standards and checklists. Ensure incoming material inspection. Ensure in-process inspection at critical manufacturing stages. Conduct and monitor final inspection. Verify dimensions, tolerances, appearance, functionality and surface finish. Ensure products conform to approved drawings, samples and specifications. Ensure non-conforming products are properly identified, segregated and controlled.C. Raw Material & Incoming Quality Develop incoming inspection procedures for:o Brasso Irono Zinco Aluminiumo Steelo Bought-out componentso Packaging materials Verify material specifications, dimensions and quality. Monitor supplier quality performance. Coordinate with Purchase and Stores regarding rejected materials. Maintain supplier rejection records and quality performance data.D. In-Process Quality ControlMonitor quality during: Casting Forging Pressing CNC/VMC machining Drilling Tapping Grinding Buffing Polishing Finishing Plating Powder Coating PVD Assembly Responsibilities include: First-piece approval Process inspection Critical dimension monitoring Process parameter control Defect identification Rejection/rework control Process improvementE. Final Inspection & Product ReleaseEnsure finished products are inspected before dispatch for: Dimensions Tolerances Appearance Surface finish Plating/coating Colour/shade Assembly Functionality Strength/performance Packing Labelling QuantityEnsure products are released for dispatch only after meeting defined quality requirements.CUSTOMER QUALITY MANAGEMENT Handle customer quality complaints professionally and promptly. Investigate customer complaints and identify root causes. Prepare 8D, CAPA and Root Cause Analysis reports. Coordinate customer inspections and quality audits. Maintain customer complaint records and trend analysis. Ensure corrective actions are implemented within agreed timelines. Verify effectiveness of corrective actions. Communicate customer-specific requirements to Production and other departments. Monitor customer satisfaction and recurring quality issues.ROOT CAUSE ANALYSIS & CAPALead quality problem-solving using: 5 Why Analysis Fishbone / Ishikawa Pareto Analysis 7 QC Tools Process Analysis Failure AnalysisResponsibilities: Identify root cause rather than only treating symptoms. Raise NCRs for significant non-conformities. Define corrective and preventive actions. Assign responsibility and target dates. Monitor CAPA closure. Verify effectiveness. Prevent recurrence of defects.SUPPLIER QUALITY MANAGEMENT Evaluate and monitor supplier quality performance. Establish supplier quality standards. Conduct supplier audits where required. Monitor supplier rejection and defect trends. Issue Supplier Corrective Action Requests. Work with Purchase for supplier development. Support approval of new suppliers from a quality perspective. Maintain supplier quality scorecards.CUSTOMER & PRODUCT SPECIFICATION CONTROL Ensure availability of approved drawings and specifications. Ensure production works only against approved drawings/samples. Control drawing revisions and specification changes. Ensure customer-specific requirements are communicated to concerned departments. Establish product inspection standards for new products. Participate in NPD, sampling and product development activities.SURFACE FINISH & PLATING QUALITYEnsure quality control of: Polishing Buffing Electroplating Nickel Chrome Brass finishes Antique finishes PVD Powder Coating Other decorative/protective finishesMonitor defects such as: Scratches Dents Colour variation Uneven finish Stains Peeling Poor adhesion Plating defects Surface roughness Coating thickness variationTESTING & CALIBRATION Establish product testing requirements. Ensure availability of appropriate testing equipment. Monitor calibration of measuring and testing instruments. Maintain calibration schedules and records. Ensure measuring instruments are suitable for their intended application. Coordinate external testing/laboratory requirements where necessary.QUALITY TEAM MANAGEMENT Lead the QA/QC team effectively. Define responsibilities and targets for QC Inspectors. Allocate inspection manpower according to production requirements. Train QC personnel on inspection methods and quality standards. Conduct regular quality meetings. Evaluate team performance. Identify training requirements. Develop quality awareness among production employees. Ensure discipline and consistency in inspection practices.PRODUCTION & CROSS-FUNCTIONAL COORDINATIONWork closely with: Production PPC Tool Room NPD/Sampling Purchase Stores Finishing Maintenance Dispatch MerchandisingThe Manager QA/QC should act as a bridge between Quality and Production, ensuring that quality issues are resolved at the process level without unnecessarily affecting production schedules.QUALITY MIS & REPORTINGPrepare and review: Daily Quality Reports Incoming Inspection Reports In-Process Inspection Reports Final Inspection Reports Rejection Reports Rework Reports NCR Reports CAPA Reports 8D Reports Customer Complaint Reports Supplier Quality Reports Quality KPI Reports Monthly Quality MISAnalyse trends for:Rejection Rework Scrap Customer Complaints Supplier Defects Process Defectsand initiate improvement actions.REQUIRED TECHNICAL SKILLSThe candidate should have strong knowledge of: Builder/Architectural Hardware Manufacturing Brass, Iron, Zinc, Aluminium & Steel Products Engineering Drawings GD&T / Basic Tolerances Measuring Instruments AQL & Sampling Incoming/In-Process/Final Inspection Surface Finishing Plating & Coating QMS ISO 9001 Internal Auditing 7 QC Tools SPC Root Cause Analysis CAPA 8D Problem Solving Supplier Quality Calibration Process Auditing Quality DocumentationCOMPUTER SKILLS Advanced MS Excel Quality MIS Quality Dashboards Data Analysis Pareto Charts Rejection Trend Analysis MS Word PowerPoint ERP/MIS softwareEDUCATIONAL QUALIFICATIONB.Tech / B.E. / Diploma in: Mechanical Engineering Production Engineering Industrial Engineering Metallurgy Quality Engineering or related technical discipline.Certification in ISO 9001, Six Sigma, Quality Auditing or Quality Management will be an advantage.EXPERIENCE8-12 years of relevant experience, preferably in: Builder Hardware Architectural Hardware Brass Hardware Iron Hardware Zinc Hardware Aluminium Hardware Sanitary Hardware Metal Components Engineering Manufacturing Export-oriented ManufacturingExperience in international customer requirements, export quality standards and customer audits will be preferred.

The Continuing Airworthiness Manager is responsible for ensuring that all aircraft meet safety and regulatory standards. This role is based in Kolkata and is a full-time office position, suitable for candidates with 0 to 2 years of experience.Key Responsibilities:- Monitor Aircraft Compliance: Regularly check that all aircraft are following the necessary regulations and standards to operate safely.- Maintain Records: Keep accurate and up-to-date records of all maintenance, repairs, and inspections conducted on aircraft to ensure compliance and traceability.- Coordinate with Teams: Work closely with maintenance and engineering teams to ensure that all tasks are performed according to safety standards.- Conduct Audits: Perform regular audits to assess the condition of the aircraft and the effectiveness of maintenance programs.- Provide Training and Guidance: Offer training to staff on procedures and regulations related to aircraft airworthiness and maintenance practices.Required Skills and Expectations:Candidates should have a basic understanding of aircraft maintenance and safety regulations. Attention to detail is crucial, as the role involves monitoring and documenting compliance. Good communication skills are important for collaborating with diverse teams and providing clear guidance. The candidate should be proficient in basic computer skills to manage records and documentation effectively. A proactive attitude towards learning and improving airworthiness standards is highly valued. Being organized and punctual will help in managing responsibilities efficiently.

Key Responsibilities:Raw & Packaging Material Quality: Inspect incoming durum wheat semolina, water, additives, and packaging materials to ensure they match internal standards .In-Process Quality Control (IPQC): Monitor critical control points during mixing, extrusion, drying, and cooling (e.g., moisture content, cooking time, breaking rate, and strand uniformity).Food Safety & Compliance: Maintain systems like HACCP, GMP, GHP, and ISO 22000 / FSSC 22000, ensuring complete alignment with local food authorities. Finished Goods Release: Conduct physical, visual, and analytical testing on finished pasta before approving batches for market dispatch .Audits & Documentation: Lead internal/external quality audits, maintain accurate lab records, and manage traceability documentation. Team Leadership & Training: Supervise shift quality controllers and lab analysts, providing continuous training on safety, hygiene, and testing protocols.

The Medical Superintendent is responsible for overseeing the clinical and administrative functions of a healthcare facility in Cuttack. This role requires a proactive leader who can manage medical staff, ensure quality patient care, and promote efficient operations within the hospital.Key Responsibilities:- Leadership and Management: Oversee the medical staff, including doctors and nurses, ensuring effective teamwork and collaboration for optimal patient care.- Quality Assurance: Implement and monitor policies and procedures that enhance the quality of care provided to patients, ensuring compliance with healthcare standards.- Budget Administration: Manage the hospital budget, allocating resources effectively to maintain a functional and efficient operational environment.- Patient Safety: Lead initiatives aimed at improving patient safety metrics, addressing any issues proactively to maintain health standards.- Staff Training and Development: Organize training programs for staff to enhance skills and knowledge, promoting a culture of continuous improvement.- Regulatory Compliance: Ensure adherence to all healthcare regulations and standards, facilitating necessary inspections and certifications.Required Skills and Expectations:Candidates should possess strong leadership and interpersonal skills, enabling effective communication with staff and patients alike. A solid background in healthcare management is essential, along with a thorough understanding of medical procedures and patient care protocols. Problem-solving abilities are critical, as the Medical Superintendent must navigate challenges and make informed decisions swiftly. Proficiency in budgeting and resource management is also required to support the hospitals financial health. Ideal candidates should have a minimum of 1 to 7 years of experience in a similar role, demonstrating a commitment to excellence in healthcare delivery.

We are seeking a dedicated and experienced Manager of Plant Maintenance to oversee maintenance operations in our facility located in Kanpur, India. The ideal candidate will have 13-14 years of relevant experience and hold a post-graduate degree. The Manager of Plant Maintenance will be responsible for ensuring all equipment runs efficiently and reliably. Key responsibilities include:- Maintenance Planning: Develop and implement maintenance strategies to minimize downtime and optimize the performance of plant equipment.- Supervision of Staff: Lead and mentor the maintenance team, ensuring tasks are completed safely and efficiently while promoting teamwork and continuous improvement.- Budget Management: Create and manage the budget for maintenance operations, making cost-effective decisions without compromising quality.- Safety Compliance: Ensure that all maintenance activities adhere to safety regulations and standards, fostering a culture of safety within the team.- Problem Solving: Address and resolve equipment issues quickly to prevent disruptions in production, while implementing solutions to enhance overall reliability.Required skills include strong leadership, excellent communication, and problem-solving abilities. The manager should have a deep understanding of mechanical and electrical systems, as well as proficiency in maintenance management software. The candidate must thrive in a fast-paced work environment, demonstrating a commitment to continuous improvement and excellence in plant operations. Gender preference is male for this role.

Required Quality Engineer (Fabrication Industry)Name of the Plant : Poshs Cinoti Pvt Ltd. ( Form Work Fabrication & Permanent Structure )Plant Address :GAT NO.832,836,838,864,865,866, Asawali,Taluka-Khandala, Dist-Satara, Maharashtra A)Fabrication Quality Control & Inspection1)Strong knowledge of bending, cutting, rolling, welding inspectionAbility to read and interpret fabrication drawings & specifications2)ISO 9001 Quality Management System3) Hands-on experience in ISO 9001 documentation, implementation & audits4) Knowledge of quality manuals, SOPs, CAPA, and quality plans5) Problem Solving & PCM / CAPA Handling6) Experience in in-house and customer PCM (Problem Counter Measure)7) Root Cause Analysis (RCA), corrective & preventive actions8) Quality Documentation & Record Maintenance9) Maintaining inspection reports, calibration records, rejection analysisStatistical quality data recording & reportingB)Supplier & Incoming Material Quality Control01)Defining raw material quality requirements02)Inspection & testing of incoming/bought-out materials03) Process Monitoring & Continuous ImprovementC)Monitoring manufacturing processes for quality compliance01)Reducing rejection levels through continuous improvement initiativesD)Auto CAD & Technical Coordination01)AutoCAD knowledge for understanding drawings02)Coordination with production, logistics & customers for quality complianceExperience : 3 to 5 years in Fabrication Industry Salary Range : CTC 03.00 to 5.00 Lac / YearSend resume on : plntmgrhr01@poshscinoti.com or whats app on 9960300915Dhanaji Deshmukh Plant HR Manager ( 9960300915 )

Position: QA/QC civil engineer Should have experience In civil Construction work & FM2 flooring (Experienced in Industrial preferred)Experience: 5+ yearsImmediate Joining Location - Bhiwandi, Mumbai

Plan and allocate resources (personnel, equipment, materials) effectively to meet project requirements.Responsible for developing and implementing production plans, ensuring timely execution of projects, and managing resources to optimize manufacturing processes.Prioritization of work.Work with ERP systems, manage inventory, and collaborate with various teams to meet production goals.Manage raw material and spare parts inventory, optimizing stock levels to prevent shortages or overstocking.Plan and schedule the operation of machines and equipment used in the manufacturing process.Analyze machine shop and assembly shop capacities to ensure optimal resource utilization and balance workloads across departments.Machine planning with ERP system as per work order requirements.Machine planning with Inventory Control.Maintaining good quality of machine and components as per company standards.Preparation of costing sheets for individual machines and for projects for cost benefits and for healthy negotiation with vendors to get the higher discounts on existing costing.To put completion dates against each item on BOM printouts and inform the concerned to put the same on Job Cards, Indents, printouts for Purchase, etc.Raw material planning & inventory control.Spare material planning & inventory control.Knowledge of CNC, VMC, lathe, drilling, surface grinding machines, etc.

Date posted: May 28, 2026Pay: 20,000.00 - 30,000.00 per monthJob description:WE ARE HIRING - Line Quality EngineerLocation: Chinnavedampatti, CoimbatoreIndustry: Machine ShopQualification: Diploma / BE - Mechanical EngineeringExperience: 2 to 5 YearsSalary Range : 20,000 to 30,000Required Skills:Instrument handlingGD&T knowledgeDrawing readingBasic quality documentsCAPA basicsIn-process & final inspectionResponsibilities:Setting approvalIn-process inspectionFinal inspection & reportsSupplier quality inspectionRejection & rework monitoringFree Accommodation ProvidedBenefits:Food providedHealth insurancePaid sick timeProvident FundWork Location: In personPay:20000-30000 per month

Urgent Hiring: Quality Assurance (QA) Department ProfessionalCompany: R K LIFE CARE INCIndustry : Dry injection Pharmaceutical IndustryLocation: Jhajjar, HaryanaExperience: 5+ Years in Pharmaceutical Quality AssuranceWe are looking for an experienced QA Professional to join our pharmaceutical manufacturing team. Candidates with strong regulatory knowledge and leadership skills are encouraged to apply.Key Responsibilities:Lead QA department with WHO-GMP / EU-GMP complianceReview batch records, SOPs, BMR/BPR, and documentationHandle deviations, CAPA, change control, and validationConduct internal audits and ensure inspection readinessSupport regulatory compliance and quality systemsRequirements:M.Sc. / B.Pharm / M.Pharma5+ years experience in pharmaceutical QAStrong knowledge of GMP, audits, and documentation practicesCall us to know more details:+91 98733 31448

Job Description Warehouse ManagerPosition: Warehouse ManagerDepartment: WarehouseLocation: WorliReporting To: Management / Operations HeadExperience: Minimum 1520 yearsRole Summary:The Warehouse Manager is fully responsible and accountable for end-to-end warehouse operations, inventory control, material availability, compliance, and team management. The buck stops with the Warehouse Manager for all warehouse-related performance, accuracy, and discipline.Key Responsibilities:Warehouse & Inventory Management: Take complete ownership of warehouse operations including receiving, storage, issuance, and dispatch of materials. Ensure accurate inward and outward movement of materials with proper documentation. Maintain optimum inventory levels to support uninterrupted operations. Ensure strict adherence to FIFO / FEFO practices. Monitor and control raw materials, finished goods, consumables, and spares. Review and approve stock registers, ERP entries, and inventory reports. Conduct and lead periodic physical stock audits and resolve discrepancies. Make sure all acute stock count is maintained on the system. Monitor, train and manage team. Stock delivery during eventsControl, Compliance & Risk Management: Ensure zero tolerance for material loss, pilferage, damage, or expiry. Be fully accountable for inventory accuracy and audit outcomes. Implement and enforce SOPs, internal controls, and compliance standards. Handle internal and external audits independently and close observations. Identify slow-moving, non-moving, obsolete stock and take corrective action.Team Leadership & Accountability: Lead, supervise, and control storekeepers, supervisors, helpers, and loaders. Define roles, responsibilities, and daily work allocation. Ensure discipline, productivity, safety, and adherence to rules. Train staff on inventory practices, ERP usage, and safety norms. Take responsibility for team performance and conduct.Reporting & Continuous Improvement: Prepare and submit daily, weekly, and monthly inventory and warehouse reports. Analyze stock trends and recommend improvements to management. Improve warehouse layout, storage methods, and operational processes. Drive cost control initiatives related to inventory and warehousing.Skills & Competencies: Expert knowledge of warehouse and inventory management. Strong leadership and decision-making skills. High accountability and ownership mindset. Strong ERP and MS Excel working knowledge. Excellent coordination and communication skills. Ability to work independently with minimal supervision.Key Performance Indicators (KPIs): Inventory accuracy (near-zero variance) Audit compliance and closure Material availability without delays Reduction in losses, damages, and expiries Team productivity and discipline Warehouse cost control

Job Title: Graduate Engineer Trainee - QualityLocation: SilvassaQualification:B.Sc / M.Sc in Chemistry, Polymer Science, or PhysicsMinimum 60% marks in Graduation / Post-GraduationExperience:Freshers welcomeKey Responsibilities:1. Assist in quality testing and analysis of raw materials, intermediates, and finished products2. Support in maintaining documentation and compliance with quality standards3. Collaborate with cross-functional teams to ensure adherence to process parameters4. Participate in audits, reporting, and continuous improvement initiativesCandidate Preference: Diversity candidates will be given preferenceCompensation:Fixed CTC: 5-6 LPAVariable: 50,000Why Join Us:1. Exposure to advanced quality systems in a fast-paced manufacturing environment2. Opportunity to grow in a structured Graduate Engineer Trainee program3. Inclusive workplace culture with focus on diversity and professional developmentResponsibilitiesAssist in quality testing and analysis of raw materials, intermediates, and finished products Support in maintaining documentation and compliance with quality standards Collaborate with cross-functional teams to ensure adherence to process parameters Participate in audits, reporting, and continuous improvement initiatives

Key ResponsibilitiesDevelop, implement, and maintain quality control processes and procedures.Monitor manufacturing processes to ensure compliance with quality standards.Conduct incoming, in-process, and final product inspections.Investigate quality issues, identify root causes, and implement corrective and preventive actions (CAPA).Analyze quality data and prepare reports on key quality metrics.Coordinate internal audits and support external/customer audits.Ensure compliance with ISO 9001, IATF 16949, GMP, or other applicable quality standards.Work closely with production, maintenance, and design teams to resolve quality concerns.Manage customer complaints and support quality improvement projects.Train employees on quality standards, procedures, and best practices.

We are looking for a Continuing Airworthiness Manager to ensure the safety and reliability of our aircraft. The ideal candidate will be responsible for monitoring and managing the airworthiness of the fleet.Key Responsibilities:- Oversee Airworthiness Requirements: Ensure that all aircraft comply with regulatory airworthiness standards, maintaining safety and operational efficiency.- Conduct Regular Inspections: Organize and carry out inspections on aircraft to detect any issues that could affect safety and performance.- Maintain Maintenance Records: Keep accurate and up-to-date records of all aircraft maintenance and repairs, facilitating easy access to information for future audits or inspections.- Coordinate with Maintenance Teams: Work closely with maintenance personnel to address any airworthiness issues promptly and effectively.- Implement Safety Procedures: Develop and enforce safety protocols to mitigate risks associated with aircraft operation and maintenance.Required Skills and Expectations:Candidates should possess strong problem-solving skills and attention to detail to identify and resolve airworthiness issues. Good communication skills are necessary to collaborate with various teams and report findings effectively. A basic understanding of aviation regulations and maintenance practices is preferred but not mandatory as training will be provided. A proactive attitude and willingness to learn will be essential in this role. Candidates must be able to work independently and as part of a team, ensuring that all tasks are performed efficiently and safely.

As a Continuing Airworthiness Manager based in Guwahati, you will play a crucial role in ensuring the safety and operational efficiency of our aircraft fleet.Key Responsibilities:- Maintenance Management: Oversee the scheduling and execution of regular maintenance checks to ensure compliance with regulatory requirements and safety standards.- Documentation Control: Maintain accurate records of all maintenance activities and inspections, ensuring they meet legal and company requirements for traceability.- Safety Audits: Conduct regular audits to identify any safety issues within the maintenance process and implement corrective measures.- Regulatory Compliance: Keep up to date with aviation regulations and ensure the companys operations comply with local and international airworthiness standards.- Team Coordination: Collaborate with other departments, such as engineering and operations, to ensure smooth communication and coordination around maintenance schedules and aircraft readiness.Required Skills and Expectations:Candidates should have a minimum educational background of 10th grade. However, any additional certifications in aviation or maintenance will be advantageous. You should possess strong attention to detail to ensure compliance with safety regulations. Excellent organizational and time-management skills are essential, as you will be managing multiple tasks simultaneously. Good communication skills are also required to effectively interact with team members and regulatory bodies. A proactive approach to problem-solving and a commitment to maintaining high safety standards will be highly valued in this role. This position is suitable for candidates with 0 to 2 years of experience in aviation or a related field, who are eager to learn and grow in the industry.

JD - Sr. Manager/ Chief ManagerLocation: Gonde, NashikExperience: 12-15 Years of experience in similar type of industry, Pharmaceutical or Perfume glass Bottle Manufacturing industryQualification: B.E/ B.Tech, Graduate from science background with MBA from reputed university.Role & Responsibilities Review performance against operating plans and approve necessary improvements or corrective actions. Production Planning, Scheduling &Control. Oversee the entire production cycle, from raw material management to finished goods. Enhance in the targeted percentage of glass-to-glass yield & OEE over the last year. Minimize the Production losses, monitor yield, Improvement projects and ensure adherence to established production stan monitor Sops, and best practices. Review and approve departmental budgets, ensuring effective control of spending. Optimize labor, material utilization, and engineering efficiency. Ensure availability and maintenance of required production resources and equipment. Develop, implement, and maintain reporting systems related to production performance and metrics. Provide timely and accurate reports on production activities, deviations, and achievements. Ensure strict compliance with GMP, safety regulations, and good housekeeping standards. Monitor adherence to all company policies, procedures, and regulatory requirements. Drive a safety-focused culture across the production team. Improve product quality and quantity within planned schedule while maintaining cost. Define duties, responsibilities, and accountability for all direct subordinatesMaintain effective communication within the department and with cross-functional stakeholders. Support the implementation of manufacturing and organizational plans aligned with the Operations Master Plan. Collaborate effectively with internal managers and external stakeholders to meet production goals. Lead continuous improvement initiatives to enhance productivity, reduce waste, and improve operational efficiency Perform additional duties as assigned with flexibility and willingness.Important Competencies Production Planning Execution Implementation of TPM & GMP lean manufacturing implementation by using of TPM Kaizen 5S Project ManagementKey Skills Strategic Production Planning SAP- S 4 HANA Team Management Proficient in Excel Time Management & analytical skillsProcess Knowledge