Communication System Fresher Jobs in Guwahati

Back office refers to the non-client-facing departments of a company that handle administrative, support, and operational functions necessary for business functionality. Unlike the front office, these roles do not directly generate revenue but are crucial for efficiency, compliance, and maintaining records, including HR, IT, accounting, and data management.

Position OverviewA Baggage Handling Staff member (also known as a Baggage Handler or Ramp Agent) is responsible for ensuring the safe, timely, and efficient handling of passengers luggage and cargo at airports. The role involves loading and unloading baggage from aircraft, operating ground support equipment, maintaining safety on the ramp, and ensuring all baggage is properly tagged, transferred, and delivered.Key Responsibilities 1. Baggage OperationsLoad and unload passenger baggage, cargo, and mail from aircraft.Transport baggage between aircraft and terminals using trolleys, belt loaders, and other ground support equipment.Sort and route baggage according to destination and flight schedules.Ensure all baggage is correctly tagged and placed in designated containers or trolleys.Assist in baggage transfer between connecting flights. 2. Documentation & TrackingVerify baggage tags, flight numbers, and destination details before loading.Use baggage reconciliation systems (BRS) or scanners to track and confirm baggage movements.Report any damaged, untagged, or misplaced baggage to supervisors or customer service.Maintain accurate loading and unloading records as per airline and airport regulations. 3. Ground Equipment OperationSafely operate ground support equipment such as baggage tugs, dollies, belt loaders, and conveyor systems.Ensure proper maintenance checks before and after equipment use.Follow all safety procedures when operating near aircraft or on active ramps. 4. Safety & Security ComplianceAdhere strictly to airport ramp safety protocols and security standards.Ensure all baggage handling activities comply with DGCA and airline regulations.Wear personal protective equipment (PPE) at all times while on duty.Report any safety hazards, foreign objects, or equipment faults immediately. 5. Teamwork & CoordinationWork closely with ramp agents, ground supervisors, flight dispatch, and cabin crew.Coordinate during flight turnarounds to achieve on-time performance.Support other ground operations when required (cargo loading, aircraft cleaning, etc.). 6. Customer SupportAssist passengers with special baggage needs (e.g., fragile, oversized, or priority baggage).Handle baggage-related inquiries professionally in coordination with customer service teams.Ensure passengers property is handled with care and respect.Skills & CompetenciesKnowledge of baggage and ramp operationsUnderstanding of aircraft loading/unloading proceduresFamiliarity with baggage reconciliation and scanning systemsBasic computer and equipment handling skillsExcellent coordination and teamworkPhysical fitness and staminaStrong sense of responsibility and time managementAwareness of safety and security protocolsEducational QualificationMinimum: 10th / 12th pass (Higher Secondary)Preferred: Diploma or Certificate in Ground Handling / Aviation OperationsBasic English communication (written and verbal) requiredExperience06 years of experience in airport baggage handling or ramp operations preferredFreshers with aviation training may also applyWork EnvironmentBased at airport terminals or ramp areasShift-based work, including early mornings, nights, weekends, and holidaysOutdoor environment exposure to noise, heat, and weather conditionsRequires teamwork and strict adherence to safety and timingKey Performance Indicators (KPIs)On-time baggage loading/unloading performanceZero baggage damage or loss incidentsCompliance with safety and security regulationsTeamwork and coordination efficiency

An Air Hostess is responsible for ensuring the safety and comfort of passengers on flights. They must greet passengers, assist with luggage, provide safety demonstrations, serve meals and drinks, and attend to any passenger needs during the flight. Air Hostesses must also be able to handle emergencies and unexpected situations with calm and professionalism.Key responsibilities of an Air Hostess include:- Greeting passengers and assisting with seating- Ensuring passengers comply with safety regulations- Serving meals and beverages

Hiring for 15 Back Office Manager Jobs in Guwahati, Bongaigaon, Assam, Shillong, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com with Good knowledge in Customer Relationship, Time Management, Community Development, Communication System, Data Management etc.

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

- Office Organization: Maintain an organized office environment, including managing office supplies, equipment, and ensuring the smooth functioning of daily administrative tasks.- Inventory Management: Monitor and manage office supplies, ordering new stock as needed, and ensuring that inventory is consistently maintained.- Document Preparation: Prepare, format, and proofread documents, reports, presentations, and correspondence for senior management and team members.- Data Entry and Record Keeping: Maintain accurate electronic and paper records, ensuring they are properly filed and easily accessible.- Internal Communication: Facilitate internal communication by drafting and distributing memos, notices, and other communications as needed.- Customer and Vendor Liaison: Serve as the primary point of contact for external vendors, suppliers, and clients for office-related inquiries, orders, or issues.- Event Planning: Assist with organizing office events, meetings, conferences, and team-building activities, ensuring all logistics are arranged efficiently.- Expense Tracking: Assist in monitoring office expenses and budget management, ensuring costs remain within approved limits.- Invoice and Payment Processing: Help with the processing of invoices, ensuring timely payments to suppliers and vendors and maintaining accurate financial records.- Health & Safety Compliance: Ensure the office complies with health and safety regulations, including emergency procedures, first aid supplies, and cleanliness standards.- Onboarding Assistance: Assist in the onboarding process for new employees, ensuring they have the necessary materials and resources to get started.- Office Equipment Maintenance: Coordinate maintenance and servicing of office equipment like printers, computers, and other machinery, ensuring minimal downtime.

- Support senior electricians in installing electrical systems, including wiring, lighting, circuit breakers, and outlets, following construction plans and blueprints.- Help with running and connecting electrical cables and wires in various parts of the construction site, ensuring proper installation and safety standards.- Carry out minor repairs and replacements of faulty electrical components, such as switches, outlets, and light fixtures, under the supervision of senior electricians.- Assist in diagnosing electrical faults, identifying issues with circuits, outlets, or electrical panels, and suggesting appropriate repairs.- Adhere to local building codes, electrical safety standards, and OSHA regulations while working on electrical installations and repairs, ensuring safe and compliant work practices.- Assist in testing newly installed electrical systems for functionality, safety, and code compliance using appropriate tools and equipment.- Organize, clean, and maintain electrical tools, materials, and equipment to ensure they are in good working condition and ready for use on site.- Keep track of work completed, materials used, and any issues encountered during electrical installations or repairs, reporting progress to the lead electrician or supervisor.- Assist in the installation of lighting fixtures, switches, outlets, and other electrical devices, ensuring secure connections and proper functioning.- Work closely with other team members, including senior electricians, contractors, and other trades, to ensure coordination and smooth workflow on construction sites.- Participate in routine inspections of electrical systems and components to ensure they meet safety standards and are functioning properly.- Assist in preparing construction sites by setting up electrical components, wiring channels, and other necessary infrastructure for installation.

1. Install, configure, and maintain operating systems, hardware, software, and network devices to ensure seamless operation of IT infrastructure.2. Oversee the companys network infrastructure, ensuring its reliability, performance, and security across different locations.3. Administer and maintain company servers (both on-premises and cloud-based), ensuring high availability, optimal performance, and efficient resource utilization.4. Ensure the security and integrity of IT systems by implementing robust security protocols, firewalls, and encryption methods to protect sensitive data and intellectual property.5. Manage cloud-based systems, including virtual machines, databases, and storage services (e.g., AWS, Azure, Google Cloud), ensuring cost-effective and secure operations.6. Install, configure, and maintain software applications critical for the companys operations (e.g., ERP systems, collaboration tools, CRM, and business applications).7. Ensure regular data backups are performed and stored securely, both on-site and off-site, with appropriate disaster recovery plans in place.8. Implement and manage user access controls, ensuring that appropriate permissions are granted to employees based on job roles.9. Continuously monitor system and network performance to identify potential issues before they impact business operations.10. Develop and implement automation scripts (using PowerShell, Python, Bash, etc.) to streamline repetitive tasks and enhance system management efficiency.11. Provide advanced technical support for resolving hardware, software, and networking issues raised by end-users across different geographies.12. Work closely with other departments (e.g., IT security, software development, database administration) to design and implement integrated IT solutions.13. Evaluate and recommend improvements for current IT systems, keeping the companys technology up-to-date with industry standards.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.