Collection Agent Jobs

As a Collection Executive, your main responsibility will be to manage and oversee the collection of outstanding payments from customers. You will play a key role in maintaining healthy cash flow for the company. **Key Responsibilities:**- **Contact Customers**: Reach out to customers through phone calls and emails to remind them about overdue payments and provide assistance when needed. Clear communication is essential to maintain a positive relationship.- **Manage Accounts**: Keep detailed records of collections, payments made, and outstanding amounts. This helps in tracking progress and identifying any recurring issues.- **Resolve Disputes**: Address any queries or disputes raised by customers regarding their payments. You will need to listen carefully and provide solutions or escalate the issue as necessary.- **Follow Up**: Regularly follow up with customers who have overdue payments. Consistent communication will help encourage timely payments.- **Update Records**: Ensure all customer information and payment statuses are accurately updated in the company's database. This aids in better management of accounts receivable.**Required Skills and Expectations:**Candidates should have completed at least the 12th grade. While previous experience is not mandatory, any relevant experience will be a plus. Strong communication skills are essential, as you will interact regularly with customers. You should possess good organizational skills to manage multiple accounts efficiently. A basic understanding of finance and payment processes will be beneficial. Being persuasive and assertive, yet polite, is crucial for effective collections. Proficiency in using computers and basic software is also expected to perform your duties effectively.

We hired Both Freshers and experience candidates those interested in field work of collection and Recovery

US Collection Executive - Night ShiftJob Brief: We are seeking a proactive and detail-oriented US Collection Executive to manage rent collections and follow up on overdue payments from tenants in the United States. This role involves making collection calls, drafting formal notices, managing collection data, and ensuring timely reporting. The ideal candidate will have experience in U.S. billing practices and a strong understanding of customer payment processing.

Candidate should have hands on experience in MS Excel, good understanding of Data and processes of FMCG industry.

Contact customers via phone, email, or in person to collect outstanding paymentsFollow up on overdue accounts and ensure timely collectionsMaintain accurate records of all collection activitiesNegotiate payment plans and settlements with customers when requiredCoordinate with the accounts team to reconcile payment discrepanciesPrepare and share daily/weekly collection reportsEnsure compliance with company policies and legal guidelinesEscalate unresolved or critical cases to higher managementBuild and maintain strong relationships with customers

Description : Collection executiveAs a Tele Collection Executive, your responsibilities include contacting customers to collectoverdue payments, negotiating repayment plans, and maintaining accurate records ofinteractions. Strong communication and negotiation skills, empathy, and the ability to handledifficult situations are crucial. Additionally, you'll need to adhere to relevant regulations andwork towards achieving collection targets while maintaining a positive customer experience.Location; HSR LayoutWalk-in Timings: 9:00 AM to 5:00 PMWorking Days: 6 days a weekAge Limit: 18 - 28 years

Need Telecaller for Banking and Finance Emi Collection Over Telephone

We are seeking a dedicated Relationship Officer to manage and enhance our client relationships in Bahraich. This role requires strong communication skills and a proactive approach to understanding customer needs.Key Responsibilities:1. Client Interaction: Engage with clients regularly to understand their needs and provide tailored solutions, ensuring satisfaction and loyalty.2. Relationship Building: Foster strong relationships with existing and potential clients, aiming to build trust and long-term associations.3. Problem Solving: Address client concerns and issues promptly, working toward solutions that benefit both the client and the organization.4. Reporting: Maintain accurate records of client interactions and feedback, providing management with insights into customer satisfaction and areas for improvement.5. Team Collaboration: Work closely with other team members and departments to align client needs with company offerings and ensure cohesive service delivery.Required Skills and Expectations:Candidates must have at least a 12th-grade education, with 1 to 5 years of relevant experience in customer service or relationship management. Strong verbal communication skills are essential, along with a friendly and approachable demeanor. The ability to work independently and as part of a team is crucial. Proficiency in basic computer applications is expected, as is the willingness to learn about the company

We are looking for a Collection Executive to join our team in Cuttack. The ideal candidate will have 1 to 6 years of experience, a background in B.A or B.Com, and a strong drive to meet collection targets.**Key Responsibilities:**- **Debt Collection:** Reach out to clients via phone or email to collect outstanding payments, ensuring a customer-focused approach to maintain positive relationships.- **Account Management:** Keep track of all accounts and monitor payment schedules to ensure timely follow-ups with clients on overdue accounts.- **Dispute Resolution:** Handle any disputes or queries related to payments professionally and efficiently, coordinating with relevant departments to resolve issues quickly.- **Documentation:** Maintain accurate records of communications and transactions to ensure compliance and support collection efforts.- **Reporting:** Prepare weekly or monthly reports on collection activities, summarizing progress towards targets and identifying potential issues.**Required Skills and Expectations:**Candidates must have strong communication skills, both verbal and written, to effectively interact with clients. A good understanding of financial concepts and the ability to handle sensitive situations with discretion is essential. The ideal candidate should be detail-oriented and organized, with a proficiency in using computer systems for tracking payments and documentation. Additionally, they should possess negotiation skills and a results-driven attitude to achieve collection goals. The role requires a dedicated and professional individual capable of working in a team-oriented environment. Only male candidates will be considered for this position.

Opening For Sample Collection ExecutiveQualification: 8th/10th/12th/Any DegreeExperience: 0 to 1Vacancy: 2Salary: 12k to 15kLocation: Chennai, ChoolaimeduContact No:6380993532Name: Raji KNote: 1.Willing to Travel2.Bike Must

We are seeking a dedicated and motivated Collection Executive to join our team in Patna. This is a full-time position suitable for female candidates with 0 to 3 years of experience. The ideal candidate will help manage and recover outstanding debts while maintaining customer relationships.Key Responsibilities:1. **Debt Collection**: Contact customers via phone, email, or in-person to collect overdue payments and resolve payment issues while ensuring a professional and courteous approach.2. **Account Management**: Maintain accurate records of customer interactions, payment agreements, and follow-up actions within our collection system to ensure up-to-date information.3. **Dispute Resolution**: Handle customer queries and complaints related to billing or payments, working to resolve disputes amicably and efficiently.4. **Reporting**: Prepare and submit regular reports on collection progress, outstanding accounts, and payment statuses to the management team for analysis and strategy development.5. **Compliance**: Follow all company policies and legal requirements related to debt collection, ensuring adherence to ethical standards and practices in communications with customers.Required Skills and Expectations:Candidates must have a bachelors degree and preferably some experience in customer service or collections. Strong communication skills, both oral and written, are essential to effectively interact with clients. Candidates should be organized, detail-oriented, and able to work independently in a fast-paced environment. Additionally, candidates should have basic proficiency in computer applications to manage records and reports. A positive attitude and the ability to negotiate are vital for success in this role.

Loan Recovery Agents - Immediate HiringOrganization: Samridh Bharat Cooperative SocietyLocation: Delhi, IndiaJob Type: Full-time Field JobJob OverviewWe are hiring a responsible and target-oriented Loan Recovery Agents to manage and recover outstanding dues from customers. The role involves field visits, customer interaction, and ensuring timely recovery while maintaining positive relationships.Key Responsibilities Follow up with customers for pending loan repayments Visit customers in the field for collection and recovery Negotiate and convince customers for timely payments Maintain accurate records of collections and dues Handle customer queries related to payments Achieve monthly recovery targets Ensure compliance with company policies and legal guidelinesEligibility Criteria Minimum qualification: 12th Pass / Graduate Experience: 1-2 years in loan recovery / collection is must Good communication and convincing skills Willingness to work in field Must know how to ride a bike (field work required) Valid driving license is mustSalary & Benefits 20,000 - 30,000 per month Incentives based on recovery performance Accommodation provided by company Growth opportunitiesWork Schedule 9:30 AM - 5:30 PM Field-based roleHow to ApplyInterested candidates can apply directly or contact HR via call/WhatsApp.About the CompanySamridh Bharat Cooperative Society is a growing cooperative organization focused on financial inclusion, savings schemes, and member support services. We are committed to maintaining transparency, trust, and strong relationships with our customers.

A Collection Executive manages outstanding debts by contacting customers via phone, email, or field visits to negotiate repayment plans and secure payments. They maintain accurate records, reconcile accounts, and ensure compliance with legal regulations to meet company, finance team, and departmental debt recovery targets. Key ResponsibilitiesCustomer Contact: Reach out to clients regarding overdue payments via telephone, email, or in-person visits.Negotiation & Collection: Negotiate repayment schedules, solve payment-related disputes, and secure outstanding funds.Documentation: Maintain meticulous records of customer interactions, payment agreements, and payment histories.Reporting & Compliance: Prepare daily/weekly reports on collection progress and ensure all efforts follow legal standards (e.g., RBI guidelines).Account Monitoring: Regularly monitor customer accounts to identify, prevent, and resolve potential overdue debts. Required Qualifications & SkillsExperience: Previous experience in debt collection, customer service, or finance is highly preferred.Communication: Exceptional verbal and written communication skills in local languages, Hindi, or English.Skills: Strong negotiation, persuasion, problem-solving, and conflict-resolution abilities.Technical Skills: Proficiency in MS Office (especially Excel) and CRM software.Attributes: Detail-oriented, organized, and capable of working under pressure to meet targets. Work Environment & EducationEducation: A minimum of a Graduate degree in any field is often required, though high school diplomas with experience are accepted.Schedule: Generally involves day shifts, with workdays often spanning Monday to Saturday.

Job Title: Telecaller - BPO CollectionsProcess: Stashfin & Bajaj FinservJob Description:We are hiring Telecallers for our BPO Collections process associated with Stashfin and Bajaj Finserv. The role involves contacting customers to follow up on outstanding payments, providing payment-related information, and ensuring timely resolution while maintaining a professional and customer-centric approach.Key Responsibilities:Make outbound calls to customers regarding loan repayments and overdue accountsFollow up on pending payments and negotiate repayment timelines as per company guidelinesUpdate customer records accurately in the systemMaintain a professional and courteous tone during all customer interactionsAchieve daily and monthly collection targetsWorking Hours:9:30 AM to 6:30 PMTraining Details:Training Duration: 3 daysTraining Timings: 11:00 AM to 4:00 PMSalary Details:Freshers 10k to 15k depends on InterviewExperienced depends on last Salary Salary will be credited on the 8th of every monthEligibility Criteria:Both freshers and experienced candidates can applyGood communication skillsBasic knowledge of tele calling or collections is an added advantage

We are seeking a dedicated Collection Executive to join our team in Supaul, Bihar. The ideal candidate should have a passion for helping clients while ensuring timely collections. This entry-level position is perfect for individuals who are eager to learn and grow within the collections field.Key Responsibilities:1. **Collect Payments**: Reach out to clients via phone or email to remind them of outstanding payments, ensuring a clear and professional communication style.2. **Maintain Records**: Keep accurate records of all interactions with clients, including payments received and any issues discussed, to help track the collections process effectively.3. **Resolve Issues**: Address any concerns or disputes clients may have regarding their payments, working towards quick and fair resolutions.4. **Follow-Up**: Conduct regular follow-ups on overdue accounts to encourage timely payments and maintain positive relationships with clients.Required Skills and Expectations:Candidates should possess effective communication skills in both Hindi and English to interact with clients confidently. Basic computer skills are important for maintaining records and using necessary software. A strong attention to detail is crucial for tracking payments and managing accounts. The ideal candidate should be proactive, motivated, and capable of handling challenging conversations with professionalism. Since this role requires working from the office, candidates must be willing to commute daily. A positive attitude and a willingness to learn are essential for success in this position.

We are looking for a Collection Telecaller who can communicate confidently with customers and assist in recovery of outstanding payments through calls.Key Responsibilities:Make outbound calls to customers regarding pending paymentsFollow up with customers for payment collectionExplain dues, payment methods, and deadlines clearlyMaintain accurate call records and payment statusCoordinate with the recovery/operations teamAchieve daily and monthly collection targets.Eligibility Criteria:Minimum qualification: 10+2 / Graduate preferredFreshers can apply (experience in telecalling/collection is an advantage)Good communication skills in Hindi (English is a plus)Basic knowledge of MS Excel and calling systemsAbility to handle customer objections politely.Skills Required:Strong convincing and negotiation skillsPatience and professional behaviorTarget-oriented mindsetAbility to work under pressure.Salary & Benefits:Fixed salary + attractive incentivesPerformance-based growth opportunitiesSupportive work environment