Collection Agent Job Vacancies in Anna Salai

Contact customers via telephone to discuss overdue accounts and arrange payment plans.Negotiate payment arrangements with customers, ensuring adherence to company policies.Maintain accurate records of all collection activities and customer interactions.Resolve customer inquiries and disputes related to outstanding balances.Identify and escalate complex cases to the appropriate department.Meet or exceed monthly collection targets and performance metrics.Adhere to all relevant laws and regulations regarding debt collection practices.Maintain a professional and empathetic approach while interacting with customers.Collaborate with team members to share best practices and improve collection strategies.Continuously update knowledge of collection procedures and industry trends.

Payment followup with existing customers, collect payments, verify customer address, properties, submit reports.

Excellent communication and negotiating skills Should bee familiar with the local language and area Patience and resilience Familiarity with state debt collection laws Review the company debtor list and monitor the accounts on a daily basis Investigate historical data for debts and bills Identify outstanding account receivables Contact customers and informing them of their overdue bills Respond to customer queries Take actions in order to encourage timely payments and resolve billing issues Advise customers on their payment options and suggesting methods of payments Negotiate suitable payment plans Maintain customer payment records Inform about notice warnings to customers when payments are not being made Follow up for legal actions when customers fail to pay their debt Knowledge of payment plans and accounting procedures Knowledge of collections software

Excellent communication and negotiating skills Should bee familiar with the local language and area Patience and resilience Familiarity with state debt collection laws Review the company debtor list and monitor the accounts on a daily basis Investigate historical data for debts and bills Identify outstanding account receivables Contact customers and informing them of their overdue bills Respond to customer queries Take actions in order to encourage timely payments and resolve billing issues Advise customers on their payment options and suggesting methods of payments Negotiate suitable payment plans Maintain customer payment records Inform about notice warnings to customers when payments are not being made Follow up for legal actions when customers fail to pay their debt Knowledge of payment plans and accounting procedures Knowledge of collections software

Update account status records and collection efforts. Report on collection activity and accounts receivable status. Monitor accounts to identify outstanding debts

Payment followup with existing customers, collect payments, verify customer address, properties, etc

The Field Collection Executive is responsible for visiting clients to collect overdue payments, ensure proper documentation, and maintain strong relationships with customers. This role requires excellent communication skills, a high degree of professionalism, and the ability to work independently.