Collection Agent Graduate Experience Jobs in Guwahati

- Visit customers' locations to collect overdue payments in person.- Ensure that payments are collected in full and accurately recorded in company systems.- Build and maintain strong customer relationships through face-to-face interactions.- Address customer concerns regarding payments, billing disputes, and offer solutions in person.- Complete and maintain necessary documentation for every field visit, including receipts, payment confirmations, and customer interactions.- Recover overdue payments from customers by visiting them at their residences, offices, or showrooms.- Negotiate payment plans and settlement terms with customers who may have financial difficulties or disputes.- Ensure that all payments collected during field visits are accurately reconciled with the company's financial records.- Keep accurate records of customer interactions, payment status, and follow-up actions taken.- Update customer information in the system, ensuring all details are current for future communications.- Identify accounts that are repeatedly delinquent or have unresolved disputes, and escalate them to the appropriate internal teams (finance/legal).- Plan and organize field visits efficiently, optimizing the route to visit multiple customers within a given area.- Ensure all field collection practices comply with the companys policies and relevant legal requirements.- Gather customer feedback during field visits and report it back to management for potential improvements in products or services.- Collect cash payments, issue receipts, and ensure that all cash is securely handled and deposited into the company's account.- Coordinate with the finance and sales teams to verify payment details, resolve disputes, or adjust payment terms for specific customers.- Resolve on-site payment disputes in a professional manner, working with customers to ensure clarity and prompt settlement.

1. Collect, validate, and enter data related to construction projects, including project timelines, budgets, client information, and material inventories.2. Ensure that all data entered into the system is accurate, complete, and up-to-date.3. Maintain and manage large sets of construction data, ensuring the database is well-organized and easily accessible to authorized personnel.4. Analyze construction-related data to generate meaningful reports, such as project performance, financials, resource utilization, and project milestones.5. Manage and maintain records related to construction projects, including contracts, blueprints, permits, safety reports, and compliance documentation.6. Conduct regular data audits to identify discrepancies, inconsistencies, or errors in the data and take corrective action to maintain data quality.7. Work closely with project managers, engineers, and other teams to gather, organize, and update project-related data.8. Track and manage inventory data related to construction materials, equipment, and resources, ensuring that records are kept up to date.9. Ensure that all data and documentation comply with industry regulations, safety standards, and company policies.10. Create dashboards and visual representations of data for easier understanding by stakeholders, including project status, budget analysis, and resource allocation.11. Provide training and support to internal teams on data entry processes, database usage, and software tools.12. Manage the flow of documents and ensure that all project-related documentation is properly filed and archived, both digitally and physically.13. Integrate new data into existing systems, ensuring seamless updates and alignment with ongoing construction projects.14. Assist in the collection and organization of data needed for the preparation of tenders, proposals, and bids for upcoming construction projects.