Job Description:Soft collection agent to assist our business with the recovery of outstanding payments from debtors. In this role, your duties will include communicating with customers via telephone and enacting payment plans that eliminate debt.Agent Responsibilities: Collaborating on debt collection efforts with Accounts, Sales, and the Legal Department. Developing debt collection strategies and plans. Contacting debtors by telephone to enact and negotiate debt recovery. Searching publicly available databases to track Preventing repeated payment delinquency by negotiating manageable debt payments.Soft Collection Agent Requirement: Under Graduate / Graduate Fresher and experienced in sales, customer service, or telemarketing. Previous debt collection experience will be advantageous. Excellent communicate Skills. Ability to collaborate on debt collection efforts with other departments and institutions. Exceptional recordkeeping and interpersonal skills.