23

Client Solutions Job Vacancies in Delhi NCR

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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
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  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
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Hiring Fresher / IT Sales Executive / 12th Pass

Nexgen Innovators IT Services Pvt Ltd

  • 0 - 3 yrs
  • 3.5 Lac/Yr
  • 121957
Technical Sales Software Solution Sales IT Marketing Client Management Inter Personal
We're looking for a results-driven IT sales executive to join our growing team. You'll play a key role in helping clients discover how our IT solutions- from hosting and cloud to software, security, and analytics- can drive real impact for their business.Key Responsibilities:1. Develop and execute sales strategies with clear, measurable goals2. Present business value and ROI of our IT solutions to potential clients3. Identify client challenges and offer customized, tech-driven solutions4. Negotiate, close, and expand client relationships to grow revenue5. Maintain strong communication with both clients and internal teams6. Tailor your sales approach for different audiences and industries7. Actively listen to client needs and provide valuable recommendations8. Build long-term trust and credibility with clients through consistent follow-up9. Deliver engaging sales presentations that make technical solutions easy to understand
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Hiring For Sales Manager – Air Purification/uvgi

JOB24by7 Recruitment Consultancy Services

  • 6 - 12 yrs
  • Delhi
Hvac System Air Purification Indoor Air Quality Technical Sales Solution Selling B2B Sales Commercial Industrial Client Relationship Management MEP Consultant Institutional Corporate Sales Market Development Lead Generation Product Demonstration Technical Presentations Sales Forecasting Reporting Negotiation Deal Closure Strategic Sales Planning CRM Tools Competitive Market Analysis Networking Business Development
We are hiring a driven and technically sound Sales Manager Air Purification/UVGI to lead sales efforts in the Delhi/NCR region. The ideal candidate will have a solid background in HVAC with specialized knowledge in air purification and UVGI (Ultraviolet Germicidal Irradiation) technologies. This role focuses on building strong client relationships, expanding market reach, and consistently achieving sales targets.Key Responsibilities:Promote and sell air purification and UVGI solutions to MEP contractors, corporate clients, consultants, and facility managers.Identify and develop new business opportunities in commercial, industrial, healthcare, and institutional segments.Conduct product presentations, technical discussions, and solution-based selling.Build and maintain strong networks with decision-makers in the HVAC and IAQ (Indoor Air Quality) domain.Work closely with internal technical and application teams to deliver customer-specific solutions.Monitor market trends, competitor activity, and customer needs to adjust strategies accordingly.Provide regular sales forecasts, reports, and updates to senior management.Key Requirements:Bachelor's Degree in Mechanical Engineering (B.E./B.Tech).612 years of HVAC sales experience, preferably with a focus on air purification, UVGI, or indoor air quality solutions.Strong product and application knowledge in UVGI, HEPA/ULPA filtration, and IAQ technologies.Proven track record of achieving or exceeding sales targets.Excellent networking, relationship-building, and communication skills.Ability to work independently and drive results in a competitive market.Familiarity with HVAC consultants, large corporates, and institutional buyers in Delhi/NCR is a strong advantage.
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Client Services Executive Customer Service Direct Sales Data Management Problem Solving Customer Management Client Solutions Client Administration Good Communication Skills
Job Openings for 10 Client Coordinator Jobs for Freshers in Kashmere Gate, Delhi, Ajmeri Gate, Delhi, Mori Gate, Delhi, Laxmi Nagar, Delhi, Darya Ganj, Delhi, Greater Noida, ITO, Delhi, Delhi NCR, South Extension, Delhi, North Campus, Delhi, having Educational qualification of : 12th Pass, 10th Pass, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, Some Tertiary Coursework with Good knowledge in Client Services, Customer Service, Direct Sales, Data Management, Problem Solving, Customer Management, Client Solutions, Client Administration, Good Communication Skills etc.
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  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries Non Voice Process Client Solutions
We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,
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Hiring For Chat Support Executive

Enirmaan Tech Solutions Pvt Limited

  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Noida Sector 63
Customer Care Client Solutions Non Voice Process Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries
Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset
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Sales Real Estate Sales Real Estate Sales Executive Client Solutions B2c Sales Inter Personal Business Development
Roles and Responsibilities:- Cold Calling.- Lead Generation.- Client Meetings.- Aggressively achieving the sales target- Conducting sales calls and closing the leads.Desired Candidate Profile- Good communication, presentation and negotiation skills. Must be presentable- Exposure to primary sales- Freshers welcome- To enjoy networking and meeting new peopleAdditional Requirement: Bike / 4-wheeler
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Jobs by Popular Location

.NET Azure Services Azure SQL Microservices Client Management Design Patterns OOPs Solution Architect
Job Title: Solution Architect (Technology)Job Summary:We are seeking a highly skilled Solution Architect who can build technology services solutions for leading Insurance firms globally. As the lead solution architect, this person will work with clients to understand their technology imperatives and build business aligned technology solutions that help them transform their technology landscape. The ideal candidate will have deep expertise in system architecture, cloud technologies, and enterprise applications, ensuring seamless integration across various platforms.Key Responsibilities: Design and develop end-to-end architectural solutions that align with business and technology strategies. Collaborate with stakeholders, including business leaders, developers, and IT teams, to translate requirements into technical designs. Assess existing systems and recommend improvements or modernizations. Ensure compliance with security, scalability, and performance best practices. Lead the selection of appropriate tools, technologies, and frameworks. Provide technical leadership and mentorship to development teams. Create architectural documentation, including diagrams, standards, and best practices. Evaluate and integrate third-party software, APIs, and cloud services. Participate in project planning, risk assessment, and quality assurance processes. Stay updated with emerging technologies and industry trends to drive innovation.Qualifications & Experience: Bachelor's or Masters degree in Computer Science, Information Technology, or a related field. 12+ years of experience in software development, systems architecture, or IT consulting. Proven experience designing cloud-based and on-premise architectures. Strong knowledge of cloud platforms (AWS, Azure, Google Cloud) and microservices architectures. Proficiency in programming languages such as Java, Python, .NET, or JavaScript. Experience with DevOps, CI/CD pipelines, and containerization (Docker, Kubernetes). Strong understanding of security, networking, and database technologies. Excellent problem-solving, analytical, and communication skills. Certifications in cloud architecture (AWS Solutions Architect, Azure Solutions Architect, etc.) are a plus.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Noida
Lead Generation Cold Calling Client Solutions Outbound Calling Domestic BPO
Heres a sample Job Description (JD) for a Real Estate Sales Executive role:---Job Title: Real Estate Sales ExecutiveJob Type: Full-TimeExperience: 03 years (Freshers with strong communication skills may apply)Industry: Real Estate / PropertyKey Responsibilities:Actively seek out new sales opportunities through cold calling, networking, and social media.Schedule and conduct site visits for potential buyers and investors.Understand client requirements and suggest suitable property options.Negotiate and close deals effectively, ensuring a high level of customer satisfaction.Maintain regular contact with clients and follow up on inquiries.Build strong client relationships and maintain a professional network.Keep up-to-date with market trends, competitors, and project knowledge.Prepare and deliver appropriate presentations on properties and investment options.Requirements:Proven experience in real estate sales or a similar role is a plus.Excellent communication and interpersonal skills.Strong sales, negotiation, and closing skills.Self-motivated, goal-oriented, and target-driven.Basic knowledge of MS Office and CRM tools.Willingness to travel and conduct site visits.Bachelor's degree in any field is preferred.Benefits:Attractive incentives and commission structure.Career growth and training opportunities.Travel and mobile allowances.
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  • 1 - 2 yrs
  • 4.8 Lac/Yr
  • Greater Noida
Project Communications Presentation Communication Client Solutions Technical Solution Architect Marketing Engineer Marketing Sales Sales Engineer
Job Description:We are looking for a Dynamic Marketing Professional The ideal candidate will leverage their mechanical engineering background and strong communication skills to engage with architects, designers, and builders.Key Responsibilities:Client Engagement: Build relationships with architects, interior designers, and builders to promote and sell products.Technical Solutions: Provide technical insights and product recommendations to influence project specifications.Sales Presentations: Conduct product presentations and site visits to convert leads into sales.Relationship Management: Maintain strong connections with key stakeholders in the A&D community.Desired Skills & Qualifications:Education: Preference for a Bachelors degree in Mechanical Engineering; open to any graduate with strong communication skills.Experience: Minimum of 1 year in sales with construction related products & field ( construction , builders , elevators , tiles, aluminium doors & Windows, ACP , or related B2B sales. Freshers can also apply with strong communication skills.Technical Understanding: Ability to interpret technical drawings and specifications.Sales Orientation: Self-motivated and target-driven with a passion for field sales.Language Proficiency: Proficient in English and [Local Language] for effective communication.Pay Range - 20K- 40K
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AV Engineer

Crystal Presentation Solutions Pvt Ltd

  • 1 - 3 yrs
  • 6.5 Lac/Yr
  • Gurgaon
Client Interaction & Relationship Build Including With International Clients AV Solution Support
Key Responsibilities: Client Interaction & Relationship Building: Communicate effectively with clients to understand their AV requirements. Build and maintain strong professional relationships, including with international clients. AV Solution Support: Assist in designing and recommending AV solutions based on client needs. Conduct site visits and surveys to gather necessary technical information. Installation Assistance: Support the installation of AV equipment (projectors, displays, audio systems, cabling, etc.). Ensure proper setup, calibration, and functionality of AV systems. Technical Support & Troubleshooting: Provide on-site and remote technical support for AV systems. Diagnose and resolve technical issues efficiently. Documentation & Reporting: Maintain accurate project documentation and service reports. Prepare user guides and assist in end-user training.________________________________________ Skills & Competencies: Excellent verbal and written English communication skills. Strong technical aptitude and interest in AV systems. Basic knowledge of AV technologies (projectors, displays, microphones, video conferencing platforms, etc.). (Training will be provided.) Ability to work collaboratively with teams and clients.
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Urgent Requirement For Client Service Executive

Wikreate Worldwide Private Limited

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Noida Sector 63
Client Services Executive Client Solutions
Job Brief -We are looking to employ an experienced client servicing Manager to handle all client's inquiries, must be from Digital marketing background only.concerns, and complaints professionally. The client servicing Manager's responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals.To be successful as a client servicing manager you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding client servicing Manager should demonstrate excellent communication, problem-solving, and customer service skills at all times.Role and Responsibilities: Serve as the main point of contact for clients throughout planning and execution.. Build and maintain strong client relationships through clear and effective communication..Collaborate with internal teams (production, design, finance) to meet client requirements..Conduct client meetings to understand their event needs and preferences..Ensure timely project delivery and conduct quality checks..Provide excellent after-sales service to foster client satisfaction..Create a smooth onboarding experience for new clients..Maintain regular communication with clients via calls, emails, and meetings..Address client concerns and identify solutions to enhance product acceptance..Keep accurate records of client interactions and details..Respond to client inquiries promptly and professionally.Job Types: Full-time, PermanentPay: 250,000.00 - 400,000.00 per year
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STORE

Mayur Enterprises

Client Solutions Client Store Executive
GROCERY STORE , PICKING & PACKING
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Technical Support Associate

Chainway India Pvt Ltd

  • 1 - 3 yrs
  • 4.3 Lac/Yr
  • Sikanderpur Gurgaon
Pre Sales IT Hardware Client Solutions Product Demo RFID
As a Technical Support Executive, you will be responsible for providing exceptional support to our customers by troubleshooting technical issues, resolving inquiries, and ensuring customer satisfaction. You will work closely with clients to understand their needs and provide solutions in a timely manner.Key Responsibilities:Respond to customer inquiries via phone, email, or chat regarding technical issues.Diagnose and troubleshoot hardware and software problems.Provide step-by-step guidance to customers to resolve technical issues.Document customer interactions and maintain accurate records of issues and resolutions.Collaborate with the development and engineering teams to escalate unresolved issues.Educate customers on product features and best practices.Conduct follow-up calls or emails to ensure issue resolution and customer satisfaction.Stay up-to-date with product knowledge and industry trends.Participate in training sessions and contribute to knowledge base articles.Qualifications:Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).Proven experience in technical support or a related field.Strong understanding of computer systems, mobile devices, and software applications.Excellent problem-solving skills and attention to detail.Strong communication skills, both verbal and written.Ability to work independently and as part of a team.Customer-oriented attitude with a passion for helping others.
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Sales Job (Full Time)

Grooming Expert

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Malviya Nagar Delhi
Sales Process Cold Calling Client Solutions
We are looking for a highly motivated and experienced Sales Expert to join our team and drive business growth. The ideal candidate will have a strong background in sales, excellent communication and negotiation skills, and a passion for exceeding targets. As a Sales Expert, you will be responsible for identifying and pursuing new business opportunities, building and maintaining client relationships, and achieving sales goals.
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Business Development Executive

Webkul Software Private Ltd

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 63
Business Consultant Client Relationship Executive Client Servicing Client Solutions Demonstrator IT Consultant Market Research Analyst
Job Description:Requirement gathering for web and app development projectsPreparation of necessary docs(BRD, FRD, SOW, RFQ, NDAs, and POC) for the clients requirement.Drafting user stories, wire frames and project plans based on the requirements of the clientUnderstanding the default software/applications products and services of Webkul and its functionalities(at the workflow level) for a personalized explanation of the same to the clients.Handling customers' pre-sales and post-sales queries over various communication mediums like calls/emails/Skype/ helpdesk/ social networking sites.Project assignment and being clients major communication for ongoing projects.Managing project delivery(It covers check of all the SOW points agreed)Assigning the technical queries/issues of clients to the technical departments.Preparing a full User guide(technical doc/content) of the products for Webkuls products, Services, and customers in written and video format as well.Attending international as well as domestic seminars and conferences regarding the promotion of the products with the presentation.Market research of the products.Responsible for new partnerships of the organization, acting as a bridge between the client side and the organization.Full-time office job, No field work.Skills Required for this Job:Knowledge of Web and app end technology.Must have experience in technical project requirement gathering.Must have +1 experience in technical project sales and project handling.Must have experience in doing client meetings(for Tech Sales, requirement gathering, and project management)Good analytical approach for understanding flow and pattern. Also, useful for breaking down clients requirements at a modular level into user stories.Good observation of technical workflow in the app, websites, and software tools.Learning new software tools, platforms, and tech stacks.
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  • 3 - 9 yrs
  • 5.0 Lac/Yr
  • Delhi
Sales Coordinator Client Solution Manager Business Development Executive
Maintaining cordial relations with clients. Good listener.Managing market and client intelligence for assigned clients.Leads strategic client planning to drive service excellence and revenue growth.Ensures client satisfaction in line with the agreed SLAs with the client.Monitor lead activity and engagement to identify potential buying signals or areas for follow-up.Track and report on lead management metrics and KPIs, such as lead conversion rates, lead response time, and lead quality.Collect, organize, and analyze customer data to identify trends, preferences, and behaviors.
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Creative Director

MounTech Solutions

Web Designer Team Management Skills Photoshop Team Leader Design Senior Website Designer Client Service Specialist Client Solution Manager Design Team Lead Work From Home Walk in
MounTech Solutions, on behalf of Apexure, a leading conversion-focused Landing Page & Web Design Agency in the UK are currently looking for a permanent conversion-focused Creative Director. They specialize in creating compelling and high-performing Landing Pages and Websites that drive results.The Creative Director will lead the design team, develop and execute innovative design strategies that drive conversions, and deliver outstanding client results. You will be key in shaping the company's creative vision and direction, ensuring the work consistently exceeds client expectations.Role & Responsibilities:- Foster strong relationships with clients, deeply understanding their needs and delivering top-notch customer service.- Lead the design team to create conversion-focused landing pages and websites that meet the client's business objectives and target audience.- Create Wireframes and Mockups using Figma, Adobe XD, etc, as and when the need arises.- Collaborate closely with account managers and developers to ensure cohesive and effective design solutions.- Stay up-to-date with the latest design trends, tools, and techniques.Skill Requirements:An Ideal Candidate must have:- Expert knowledge of design tools such as Figma, Adobe Creative Suite, and other relevant software.- Strong understanding of Web design principles, best practices and conversion-rate optimization techniques.- Excellent communication and presentation skills, with the ability to articulate creative concepts and solutions to clients.- Self-motivated, detail-oriented, and able to manage multiple projects simultaneously.- A strong portfolio that showcases your design skills and conversion-focused design work.Eligibility:Bachelor's/Master's degree in Design or a related field.Experience:7+ years of experience in a creative leadership role.Job type:Full TimeLocation:Karan Nagar, Srinagar - If the candidate is based in KashmirRemote - If the candidate is not based in Kashmir
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  • 0 - 2 yrs
  • Noida Sector 62
Client Relationship Manager Client Solution Manager Solution Sales Manager Communication Skills Tele Calling
- calling clients from the database and tell them about the product and try to bring them on board- solving doubts of potential and old clients regarding the product-maintain clients database
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Hiring For Data Centre Head ( Vertical) (15-20 Years)

JOB24by7 Recruitment Consultancy Services

  • 15 - 20 yrs
  • Delhi
Client Engagement Compliance Data Center Execution Leadership Strategic Planning CRM Solution Selling Communication QA-quality Assurance Quality Control Stakeholder Management
Key Responsibilities Strategic LeadershipDefine and drive the growth roadmap of the Data Centre vertical in alignment with CEs broader mission.Own the P&L, revenue targets, and profitability.Establish CE as a credible, competitive player in the hyper scale and colocation space.Project Execution & DeliveryOversee end-to-end project deliveryfrom design to IST to handover.Ensure projects are Tier III/IV compliant, on time, on budget, and fully aligned with client SLAs.Integrate best practices in QA/QC, safety, and system uptime (power, cooling, redundancy).Business Development & Client SuccessEngage with hyperscalers, colos, and enterprise clients to build long-term relationships.Lead pre-sales efforts, solution design, bid strategy, and negotiations.Represent CE at industry forums, conferences, and client meetings.Team Building & LeadershipRecruit, mentor, and lead a cross-functional team of engineers, project managers, designers, and QA leads.Build a high-performance, tech-enabled, and client-obsessed culture.Establish clear KPIs, training paths, and growth plans for the team.Sustainability & InnovationEnsure all designs align with Uptime Institute, ASHRAE, TIA-942, and FM Global standards.Integrate energy-efficient designs and PUE optimization into every project.Champion green building certifications (e.g., LEED) and sustainable technologies.Education & CertificationsB.E./B.Tech in Mechanical or Electrical Engineering (Masters preferred)PMP, LEED AP, CDCP, or equivalent certifications are a strong plusExperience15+ years in MEP or mission-critical infrastructure5+ years in data center leadership roles with Tier III/IV project deliveryProven P&L ownership, business scaling, and large team leadershipSkills & CompetenciesDeep knowledge of MEP systems in data centers (UPS, HVAC, PDUs, CRAC, fire suppression)Strong client-facing skills with a solution-selling mindsetStrategic thinking with executional rigorPassion for building and scaling new verticalsStrong digital acumenData Center Design
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.4. **Product Knowledge**: Maintain comprehensive knowledge of the company
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  • 3 - 9 yrs
  • 5.5 Lac/Yr
  • Delhi
Sales Coordinator Client Solution Manager Business Development Manager
Maintaining cordial relations with internal and external customers Quick learner for new market developments . Good listenerManages market and client intelligence for assigned clients;Leads strategic client planning to drive service excellence and revenue growth;Ensures client satisfaction in line with the agreed SLAs with the clientMonitor lead activity and engagement to identify potential buying signals or areas for follow-up.Track and report on lead management metrics and KPIs, such as lead conversion rates, lead response time, and lead quality.Collect, organize, and analyze customer data to identify trends, preferences, and behaviors.
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Client Services Executive Data Management Customer Service Customer Management Client Solutions
job timing : 02:00 pm to 07:00 pmworking day's : Mon to SatSalary : 8k
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