Centre Manager Jobs

Space Management, Customer Relationship Management, Operations Management,Events and others. Foster a collaborative workspace for coworking members and new/prospectiveclients. Onboard new coworking members and introduces them to the community Customer service issues related to the center client, vendor and staff. Create a great experience for customers in the coworking space. Communications to coworking members and overseeing bi-monthly get-togethers. Plan birthdays, festivals and other celebrations in the office Oversees lobby/reception area to ensure all visitors and first-time guests enjoy apositive first impression; at a minimum, ensures the front desk is properly staffed atall times Oversees the event space usage, both for internal purposes as well asPartner/Sponsor purposes, including setup logistics, billing, etc. Track and record daily traffic into the coworking space and maintain a log. Assist with local area marketing and networking both online and in-person to driveleads Assist with leasing new office spaces and collect rent. Maintain attendance Track usage and maintain bookings of meeting/ conference rooms. Collect monthly feedback from customers Creating ways to generate new leads and on boards new clientsRequirements Excellent verbal and written communication skills Any Graduation specialization Good knowledge and practice of MS Excel, Word etc. Customer Relationship & Sales Experience Vendor Management

Key Responsibilities1. Act as Centre Head and take ownership of overall centre profitability.2. Achieve revenue targets (billing & collections) and campus conversion targets.3. Lead Counselling, Marketing, and Administration teams; coordinate academicdelivery.4. Ensure all departmental SOPs are followed properly.5. Maintain conversion ratios (Tele-calling Visit and Visit Enquiry).6. Actively participate in counselling to improve productivity and conversions.7. Ensure timely follow-up of all pending enquiries.8. Guide counsellors on effective counselling approaches and execution.9. Review marketing campaigns and suggest improvements.10. Prepare monthly plans and ensure execution as per targets.11. Ensure timely fee collection and closure of pending dues.12. Drive brand awareness and lead generation through ATL & BTL activities (seminars,events, pamphlets, hoardings, wall paintings, etc.).13. Coordinate with vendors for newspaper ads and branding materials.14. Plan and supervise distribution of marketing materials.15. Identify and develop business associates to generate regional business.16. Build relationships with industries and promote relevant courses.17. Support digital marketing initiatives for lead generation.18. Maintain engagement with past, existing, and prospective students.19. Plan and lead in-house and outdoor marketing activities and events.20. Handle student and parent grievances professionally.21. Support operations teams to ensure smooth execution and business goals.22. Track competitor activities and local market trends.23. Overall center operations

We're looking for a dynamic Centre Manager to join our Real Estate team in Coimbatore!Location: Avinashi Road, CoimbatoreExperience Required:2+ years in Hospitality or Service IndustryStrong customer service orientationExcellent communication and coordination skillsKey Responsibilities:Oversee daily centre operationsEnsure exceptional customer experienceCoordinate with teams and manage enquiriesMaintain service standards

Candidate is responsible for overall operations of the preschool, including admissions, staff management, parent communication, and ensuring a safe and engaging learning environment for children.Key Responsibilities:-Manage day-to-day preschool operations-Handle admissions, enquiries, and conversions-Supervise teachers and support staff-Ensure quality of teaching and child safety standards-Communicate regularly with parents and resolve concerns-Plan events, activities, and marketing initiatives for enrolment growth-Maintain attendance, fee records, and reports-Ensure infrastructure, hygiene, and compliance standards-Handle walk-ins, calls, website, and social media enquiries-Counsel parents/students about courses, curriculum, and facilities-Follow up with prospective parents/students for admission conversion-Maintain enquiry and admission records

The VP of CX & BO Innovation will spearhead the strategic development and implementation of transformative and innovative projects across our Customer Experience (CX) and Back Office (BO) operations within the contact centre environment. This pivotal role involves identifying technology opportunities, translating them into tangible operational enhancements, engaging directly with clients to provide solutions and articulate implementation strategies, and overseeing deployment. The role will champion the technology strategy for CX and BO capabilities, ensuring optimal utilisation and performance of all relevant transformation areas within our operational facilities. This role reports to the VP of Capabilities and collaborates closely with the senior management and sales teams to ensure seamless client interactions and the delivery of exceptional outcomes.

This is an opportunity to be a part of Data & Insights Centre of Expertise (CoE) team, based out of Gurugram office, and partner with Bain case teams primarily in Performance Improvement practice area to build IP and deploy products globally. Within the CoE, the Support Functions CoE specializes in building KPI repositories and analytical solutions focused on solving strategic problems in General and Administrative (G&A) functions for clients across industries.Data & Insights CoE consists of 100+ team members, working with multiple practices like Performance Improvement, Retail, Consumer Products, Financial Services, etc. As Manager, you will lead multiple teams of Project Leaders, Associates and Analysts to manage Support Functions (Finance, HR, IT, Legal, Real Estate & Facility Management) data assets, co-develop diagnostic tools with PI practice and support case teams/ clients with benchmarking and data insights. Managers work under the guidance of a Sr. Manager/ Director playing a key role in driving the teams overall work, domain expertise, client/ stakeholder communication, and people management.Lead Support Functions CoE team (15 people)o Ensure timely, high-quality delivery to clients through effective team management; define deliverables; prioritize and set deadlines; review work, provide feedback and ensure quality controlo Identify and proactively resolve problems and roadblocks on projects and escalate issues as neededo Develop domain expertise across various Corporate Support functions, along with capabilities such as Shared Services, Automation, Outsourcing etc.o Contribute to development of new products, IP within COE, including improving methodologies, tools, techniques and developing new ideas and approacheso Ensure utilization targets are met for the teams managed

Key Responsibilities1. Act as Centre Head and take ownership of overall centre profitability.2. Achieve revenue targets (billing & collections) and campus conversion targets.3. Lead Counselling, Marketing, and Administration teams; coordinate academicdelivery.4. Ensure all departmental SOPs are followed properly.5. Maintain conversion ratios (Tele-calling Visit and Visit Enquiry).6. Actively participate in counselling to improve productivity and conversions.7. Ensure timely follow-up of all pending enquiries.8. Guide counsellors on effective counselling approaches and execution.9. Review marketing campaigns and suggest improvements.10. Prepare monthly plans and ensure execution as per targets.11. Ensure timely fee collection and closure of pending dues.12. Drive brand awareness and lead generation through ATL & BTL activities (seminars,events, pamphlets, hoardings, wall paintings, etc.).13. Coordinate with vendors for newspaper ads and branding materials.14. Plan and supervise distribution of marketing materials.15. Identify and develop business associates to generate regional business.16. Build relationships with industries and promote relevant courses.17. Support digital marketing initiatives for lead generation.18. Maintain engagement with past, existing, and prospective students.19. Plan and lead in-house and outdoor marketing activities and events.20. Handle student and parent grievances professionally.21. Support operations teams to ensure smooth execution and business goals.22. Track competitor activities and local market trends.23. Overall center operations