Here are some roles and responsibilities in hospitality:Hospitality manager: Oversees the day-to-day operations of a hotel, motel, or resort. Their responsibilities include: Hiring, training, and supervising staff Managing budgets and expenses Handling customer complaints and requests Ensuring compliance with regulations, quality, and health and safety standards Preparing reports for senior management Event manager: Plans, organizes, and runs events. They also oversee the employees who prepare the event, including the food, seating, lighting, and sound. Housekeeper: Cleans guest rooms to ensure they are ready for the next guest. Host or hostess: Greets guests, confirms reservations, and guides guests to their tables. Customer service: A core element of hospitality management, customer service involves ensuring that customers have access to amenities and resolving their concerns. Communication: A key soft skill in the hospitality industry, communication involves expressing ideas, reporting on duties, and dealing with customers. Problem solving: A central part of hospitality, problem solving involves identifying problems, creating a plan to resolve them, and following up with guests.