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Business Operations Jobs

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  • 8 yrs
  • 8.5 Lac/Yr
  • Kolkata
Market Researcher Data Analysis Marketing Finance Strategy Consulting Business Operations Analytical Research
We are looking for a sharp, high-ownership professional to work closely with the Founder/Director on strategic initiatives, business operations, and key projects. This role offers direct exposure to leadership decisions and end-to-end execution of high-impact initiatives. Key ResponsibilitiesWork directly with the Founder/Director to drive strategic projects and business prioritiesConduct market research, data analysis, and competitor insights to support decision makingCoordinate across marketing, sales, finance, and operations to ensure smooth executionTrack key business metrics, reports, and leadership dashboardsSupport partnerships, new initiatives, and business expansion opportunitiesPrepare presentations, reports, and leadership updatesRequirements4-10 years experience in strategy, consulting, business operations, marketing, or founders officeStrong analytical, communication, and problem-solving skillsHigh ownership mindset with ability to work directly with leadershipExcellent Excel and PowerPoint skills
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  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Patna
Team Leader Vendor Relationship Management Facility Maintenance Utility Maintenance Maintenance Operations Business Development
Space Management, Customer Relationship Management, Operations Management,Events and others. Foster a collaborative workspace for coworking members and new/prospectiveclients. Onboard new coworking members and introduces them to the community Customer service issues related to the center client, vendor and staff. Create a great experience for customers in the coworking space. Communications to coworking members and overseeing bi-monthly get-togethers. Plan birthdays, festivals and other celebrations in the office Oversees lobby/reception area to ensure all visitors and first-time guests enjoy apositive first impression; at a minimum, ensures the front desk is properly staffed atall times Oversees the event space usage, both for internal purposes as well asPartner/Sponsor purposes, including setup logistics, billing, etc. Track and record daily traffic into the coworking space and maintain a log. Assist with local area marketing and networking both online and in-person to driveleads Assist with leasing new office spaces and collect rent. Maintain attendance Track usage and maintain bookings of meeting/ conference rooms. Collect monthly feedback from customers Creating ways to generate new leads and on boards new clientsRequirements Excellent verbal and written communication skills Any Graduation specialization Good knowledge and practice of MS Excel, Word etc. Customer Relationship & Sales Experience Vendor Management
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  • 8 - 12 yrs
  • 12.0 Lac/Yr
  • Noida
Utility Operation EPC Contractors Conductor Transmission Engineer Equipment
We are looking for a Business Development Manager with 8 to 12 years of experience to join our team in Noida. The ideal candidate will be a proactive leader with a strong background in driving business growth and building client relationships.**Key Responsibilities:**- **Develop Growth Strategies:** You will create effective plans to increase revenue and market share by identifying new business opportunities.- **Client Relationship Management:** Building and maintaining strong relationships with existing clients will be central to your role, ensuring their needs are met and promoting loyalty.- **Market Research and Analysis:** Conducting thorough research to understand market trends and customer needs, helping to identify potential areas for expansion.- **Sales Presentations:** You will prepare and deliver compelling sales presentations to potential clients, showcasing our products and services effectively.- **Collaboration with Teams:** Working closely with marketing and product development teams to ensure alignment on business strategies and goals.- **Performance Tracking:** Monitor key performance indicators (KPIs) and prepare regular reports to assess the effectiveness of business strategies.**Required Skills and Expectations:**You should have a Bachelors degree in Engineering (B.E). Excellent communication and negotiation skills are vital for this role, along with strong analytical abilities. A proven track record in sales or business development in a relevant industry is essential. The ability to work independently and as part of a team, coupled with a results-driven mindset, will set you apart. A solid understanding of customer relationship management software is also desirable.
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  • 0 - 6 yrs
  • Kolkata
Life Insurance Banking Operations Agency Channel Direct Channel Good Communication Partner Management Business Development Lead Generation Channel Partnering Partner Training Relationship Building Team Building Leadership Skills
We are seeking a dedicated Manager Business Partner to enhance our operational success in Kolkata. This role is ideal for individuals with a passion for business development and stakeholder engagement. Candidates should have a proactive approach and excellent communication skills.Key Responsibilities:1. **Stakeholder Engagement**: Build strong relationships with clients and partners to understand their needs and align our services accordingly.2. **Business Development**: Identify growth opportunities in the market and develop strategies to attract new clients while retaining existing ones.3. **Data Analysis**: Analyze business performance metrics to provide insights and recommendations for improvement.4. **Project Management**: Oversee various projects to ensure they are completed on time and within budget, coordinating with different teams as needed.5. **Reporting**: Prepare and present reports on business performance, opportunities, and challenges to senior management.Required Skills and Expectations:Ideal candidates should possess excellent communication and interpersonal skills, enabling effective relationship-building. A strong understanding of business processes and a willingness to learn about market trends are essential. The ability to work independently and manage time efficiently is crucial. Candidates should be comfortable with data analysis and have a basic understanding of project management principles. Flexibility and adaptability in a dynamic work environment will be highly valued. A proactive attitude combined with a willingness to embrace challenges is important for this role.
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Business Operations Executive - Freshers

corizo edutech private limited

  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Bangalore
B2c Sales Problem Solving Business Development Reporting Tools
As a Business Operations Executive in Bangalore, you will play a crucial role in supporting our daily business activities and ensuring smooth operations. This is an entry-level position suited for recent graduates or individuals with up to one year of experience who are eager to learn and grow in a fast-paced environment.**Key Responsibilities:**- **Support Daily Operations:** Assist in the daily management of business processes to ensure efficiency and effectiveness in operations.- **Data Management:** Maintain and organize data to support decision-making and performance tracking, ensuring accuracy and accessibility for the team.- **Communication Coordination:** Facilitate clear communication between departments to streamline workflows and help resolve any operational issues that arise.- **Report Preparation:** Prepare and present reports on business performance and operational metrics to help inform strategic decisions.- **Process Improvement:** Identify opportunities for enhancing operational processes and assist in implementing solutions to optimize efficiency.- **Customer Interaction:** Respond to customer inquiries and issues, working towards providing outstanding service and enhancing customer satisfaction.**Required Skills and Expectations:**- Strong organizational skills with an ability to manage multiple tasks efficiently.- Good verbal and written communication skills are essential to convey information clearly and effectively.- Basic proficiency in Microsoft Office, particularly Excel, to handle data analysis and reporting tasks.- A proactive attitude with a willingness to learn and adapt in a dynamic work environment.- A collaborative mindset to work well within a team while also demonstrating independently driven problem-solving abilities.
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  • 4 - 8 yrs
  • 12.0 Lac/Yr
  • Madhapur Hyderabad
Team Building Direct Sales Educational Sales Negotiation Skills Business Development Operations Sales
We are seeking a Senior Business Development Manager to join our team in Madhapur. The ideal candidate should have 4 to 8 years of experience in a similar role and a proven track record in driving business growth.**Key Responsibilities:**- **Develop Business Strategies:** Create and implement strategic plans to identify and engage potential clients, aiming to expand our market presence.- **Build Relationships:** Establish and nurture strong relationships with clients and partners, ensuring customer satisfaction and long-term collaborations.- **Market Research:** Conduct thorough market analysis to identify trends, opportunities, and competitive landscape, helping to inform decision-making processes.- **Sales Forecasting:** Prepare and manage accurate sales forecasts, tracking performance against targets and adjusting strategies as needed to meet objectives.- **Collaboration with Teams:** Work closely with marketing, product, and operational teams to align strategies and support business development initiatives, ensuring a cohesive approach.- **Presentation Skills:** Prepare and deliver compelling presentations to stakeholders, showcasing our products and services effectively.- **Lead Negotiations:** Lead contract negotiations and agreement discussions, ensuring favorable terms that benefit both the company and the client.**Required Skills and Expectations:**The ideal candidate should possess strong communication and interpersonal skills, with the ability to connect with clients effectively. A solid understanding of market dynamics and sales processes is essential. Candidates should be self-motivated, able to work independently in a fast-paced environment, and exhibit strong analytical skills. Proficiency in MS Office and experience with CRM tools will greatly enhance your suitability for this role.
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  • 2 - 5 yrs
  • 4.5 Lac/Yr
  • Agra
Leadership Team Leading Strategic Planning Time Management Business Planning Leadership Skills Problem Solving KPI Analysis Coordination Skills CMS Quality Control Compensation Management Communication Skills Computer Operations MS Word Automation
Job Title: Operations ManagerCompany: Greywood Homes (Greywood Realty Pvt. Ltd.)Experience: 2
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  • 5 - 10 yrs
  • 8.0 Lac/Yr
  • Taloja Navi Mumbai
Business Development Operations
We are seeking a General Manager Service to oversee and enhance our service operations. This role is essential for ensuring customer satisfaction and improving service efficiency.**Key Responsibilities:**- **Manage Service Operations:** Oversee daily service operations, ensuring all processes run smoothly and meet company standards.- **Team Leadership:** Lead and mentor the service team, fostering a collaborative environment that encourages professional growth and high performance.- **Customer Relationship Management:** Build strong relationships with customers, addressing their needs and concerns promptly to enhance satisfaction and loyalty.- **Performance Analysis:** Monitor and analyze service metrics to identify areas for improvement, implementing strategies to achieve operational excellence.- **Budget Management:** Develop and manage the service budget, ensuring resources are allocated effectively and cost-control measures are in place.- **Technical Support Coordination:** Coordinate with the technical support team to troubleshoot and resolve service issues efficiently.**Required Skills and Expectations:**Candidates should have a minimum of 5 to 10 years of experience in service management or a related field. A diploma in a relevant area is necessary. Strong leadership and communication skills are crucial, along with a hands-on approach to problem-solving. Candidates should be customer-focused, with a proven ability to enhance service delivery. A good understanding of service metrics and the ability to analyze data for continuous improvement is also essential. The role demands a strong commitment to quality and the capability to work well in a fast-paced environment.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Operation Executive IT Operations Executive Channel Operations Executive Business Operations Executive HR Operations Executive
As an Operation Executive in Nashik, you will play a vital role in ensuring the smooth functioning of daily operations. Your responsibilities will include:- **Process Management**: Assist in overseeing various operational processes to ensure efficiency and productivity within the organization.- **Data Entry and Reporting**: Accurately input data and generate reports to provide updates and insights about operational activities and performance.- **Coordination with Teams**: Collaborate with different departments to facilitate communication and ensure that operations are aligned with company goals.- **Customer Support**: Provide support to clients, addressing inquiries and resolving issues to enhance customer satisfaction.- **Inventory Management**: Help track and manage inventory levels to ensure that all necessary materials are available for ongoing operations.To be successful in this role, you should have the following skills and expectations:- **Educational Background**: A degree in M.B.A/PGDM is required, providing a solid foundation for understanding business operations.- **Analytical Skills**: Ability to analyze data, recognize trends, and make informed decisions based on findings.- **Communication Skills**: Strong verbal and written communication skills are essential for effective coordination with team members and clients.- **Attention to Detail**: A keen eye for detail is necessary to ensure accuracy in data entry and reporting.- **Team Player**: You should be willing to collaborate with different teams and adapt to various work environments. This role is an excellent opportunity for recent graduates looking to start their career in operations.
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  • 2 - 8 yrs
  • 6.0 Lac/Yr
  • Kattupakkam Chennai
Customer Relationship Floor Management Retail Sales Team Building Retail Store Operations Store Merchandising Store Operations Business Development Good Communication Skills Retail Operations
We are looking for a dedicated Floor Manager to oversee operations at our facility in Kattupakkam. The ideal candidate will have 2 to 8 years of experience and should have completed their 12th grade.**Key Responsibilities:**- **Staff Supervision:** Manage and lead the team on the floor to ensure they are motivated and performing their tasks efficiently.- **Daily Operations Management:** Oversee daily operations to ensure that everything runs smoothly and that high standards are upheld.- **Customer Service Excellence:** Address any customer complaints or issues promptly to maintain a positive environment and ensure customer satisfaction.- **Inventory Control:** Monitor stock levels and coordinate with suppliers to ensure necessary supplies are always available.- **Training & Development:** Train new employees and assist in the professional growth of existing staff to ensure a skilled and knowledgeable team.- **Health & Safety Compliance:** Ensure that all health and safety regulations are followed to create a safe working environment.**Required Skills and Expectations:**- Candidates should have strong leadership and team management skills to effectively guide a diverse workforce.- Excellent communication skills are necessary for interacting with both staff and customers.- The ability to solve problems quickly and efficiently is essential.- Candidates should be detail-oriented and have good organizational skills to manage multiple tasks simultaneously.- A customer-focused attitude is critical to fostering a welcoming and positive atmosphere.- Flexibility and adaptability are expected in this fast-paced environment.
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  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Navi Mumbai
Channel Sales Lead Generation Direct Sales CRM Sales Microsoft Office Content Marketing Strategist Business Development Business Development Operations Search Engine Optimization Sales Executive Marketing
Job Overview:Weare looking for a proactive and motivated Business Development Executive to drive our outreachefforts and accelerate our growth. This role is perfect for individuals with 0-1years of experience insales or marketing, who are eager to make an impact at a dynamic and fast-growing content writingagency
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  • 0 - 3 yrs
  • 2.3 Lac/Yr
  • Thiruninravur Chennai
Business Development Operations Business Development Executive Lead Generation Research Analysis Market Intelligence Technical Sales Keyword Research Sales Administration
We are looking for a proactive Business Research Executive to join our team in Thiruninravur. The ideal candidate will assist in gathering and analyzing data to support our business strategies and decisions.**Key Responsibilities:**- **Conduct Market Research:** Gather data about industry trends and competitors to provide insights that inform business strategies.- **Data Analysis:** Analyze collected data to identify patterns and insights, helping to make informed business decisions.- **Report Generation:** Prepare clear and concise reports that summarize research findings and present actionable recommendations.- **Stakeholder Communication:** Collaborate with team members and stakeholders to understand their research needs and provide relevant information.- **Database Management:** Maintain and update research databases to ensure information is accurate and easily accessible for future reference.- **Stay Updated:** Keep abreast of market trends and changes in the industry, ensuring research remains relevant.**Required Skills and Expectations:**Candidates should have a strong desire to learn and grow in the field of business research. Excellent analytical skills and attention to detail are essential for interpreting data accurately. Good communication skills are necessary for presenting findings clearly to team members and stakeholders. Proficiency in Microsoft Office, particularly Excel, is important for data analysis and report generation. A self-motivated attitude and the ability to work collaboratively in a team environment are highly valued. Prior experience in research, although not required, will be considered an advantage.
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Bank Executive Required in Canada

World Overseas services LLP

  • 2 - 8 yrs
  • 37.5 Lac/Yr
  • Canada
Bank Executive Phone Banking Executive Bank Operation Executive Business Banking Executive Banking KYC Executive
Improve customer service experience, create engaged customers and facilitate organic growthTake ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standardsKeep accurate records and document customer service actions and discussionsAnalyse statistics and compile accurate reportsRecruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
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  • 1 - 2 yrs
  • 4.8 Lac/Yr
  • Mumbai
English Marathi and Hindi Communication Negotiation Skills Business Operations Target Achievement Convincing Power
We are seeking a motivated Business Development Executive with 1 to 2 years of experience. This role requires a proactive individual to drive the growth of our business from the comfort of their home in Mumbai. The ideal candidate should be passionate about sales and client relationships.Key Responsibilities:1. Identify and Research New Opportunities: Conduct market research to find potential clients and understand industry trends that can lead to new opportunities for growth.2. Build Relationships: Develop and maintain strong relationships with clients and partners to enhance business prospects and ensure satisfaction.3. Prepare Proposals and Presentations: Create compelling proposals and presentations that address client needs and showcase our offerings.4. Achieve Sales Targets: Work towards meeting and exceeding sales targets and contribute to overall business goals.5. Collaborate with Teams: Coordinate with marketing and product teams to align strategies and maximize impact in the market.Required Skills and Expectations:The candidate must have excellent communication skills, both verbal and written, to interact effectively with clients. Strong analytical and problem-solving skills are essential for understanding client requirements and finding effective solutions. A proactive attitude and self-discipline are vital, as this is a work-from-home role. Familiarity with CRM tools and sales techniques will be advantageous. The candidate should be a graduate and demonstrate a commitment to professional development in the field of business development.
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Executive Chef - Catering and Qsr

International Recruiters

  • 12 - 15 yrs
  • 60000/Yr
  • Ghana
Head Chef Executive Chef Catering Continental Cuisine Catering Manager Catering Operation Restaurant Operation Catering Business QSR Business Asian Cuisine Indian Cuisine Western Cuisine African Cuisine Elite Catering Premium Catering
We are looking for a Commis Chef to join our kitchen team in Ghana. The ideal candidate should have 12 to 15 years of experience in a professional kitchen and a diploma in culinary arts.**Key Responsibilities:**- **Food Preparation:** Assist in preparing ingredients for meals, ensuring freshness and quality by cleaning, chopping, and measuring items according to recipes.- **Cooking Assistance:** Support chefs in cooking and plating dishes, following the established menu and presentation standards.- **Kitchen Cleanliness:** Maintain a clean and organized kitchen area by washing utensils, equipment, and work surfaces, following hygiene and safety regulations.- **Inventory Management:** Help with inventory checks, ensuring all ingredients and supplies are stocked and stored properly to avoid spoilage.- **Collaboration:** Work closely with other kitchen staff, communicating effectively to ensure efficient meal preparation and service.**Required Skills and Expectations:**- Strong culinary skills with a deep understanding of various cooking methods and techniques.- Excellent organizational skills to manage multiple tasks and work efficiently in a fast-paced environment.- Ability to work as part of a team, showing cooperation and flexibility in assisting others.- Good communication skills to understand instructions and convey information clearly.- Knowledge of food safety and sanitation practices to promote a safe kitchen environment.- A passion for cooking and a willingness to learn and grow within the culinary field.
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Urgent Requirement For Senior Business Development Manager

Arshita Dental Services Private Limited (Realtooth Dental Clinic)

  • 4 - 8 yrs
  • Lucknow
Corporate Sales Marketing Communication Lead Generation b2b Marketing Interpersonal Skills Revenue Generation b2c Marketing Marketing Analyst Business Development Operations
About RealtoothRealtooth is one of Lucknows leading multi-specialty dental clinic chains, known for combining advanced dental technology with patient-centered care. With multiple clinics across the city, Realtooth focuses on delivering high-quality treatments while building strong community relationships.As we continue to grow, we are looking for a Business Development & Marketing Manager who can drive both marketing execution and strategic partnerships, ensuring that our brand reaches more patients through both digital and on-ground initiatives.Role OverviewAt Realtooth, marketing strategies and growth directions are defined at the leadership level. The Business Development & Marketing Manager will be responsible for translating these strategies into actionable marketing initiatives and executing them across both digital and offline channels.This role requires a highly organized, proactive, and results-oriented professional who can manage digital campaigns while also driving offline marketing activities such as partnerships, tie-ups, health camps, community engagement programs, and local brand-building initiatives.The role bridges strategy, execution, and business development, ensuring consistent growth in brand visibility, patient acquisition, and partnerships.Key ResponsibilitiesMarketing Strategy ExecutionTranslate high-level marketing strategies into structured execution with clear timelines and deliverables.Ensure seamless implementation of digital and offline marketing campaigns.Maintain alignment between marketing initiatives and Realtooths patient acquisition and growth goals.Digital Marketing OversightCoordinate with internal teams and external partners for social media campaigns, Google Ads, Meta Ads, SEO, and website updates.Monitor campaign performance using tools such as Google Analytics, Meta Ads Manager, and SEO platforms.Track key performance indicators including leads, appointments, engagement, and conversions.Work with designers, content creators, and agencies to ensure consistent digital presence and brand messaging.Offline Marketing & Business DevelopmentExecute offline marketing activities including:Dental awareness campsCorporate tie-upsSchool and college programsSociety and community outreachHealth check-up campsDevelop and maintain strategic partnerships with:CorporatesSchools and institutionsResident welfare associationsGyms, salons, and wellness centersLocal businesses and referral partnersIdentify opportunities for local brand visibility and patient acquisition through offline initiatives.Event & Campaign ManagementPlan and execute marketing events, patient engagement programs, promotional campaigns, and clinic activations.Manage logistics, coordination, and promotion for events and awareness programs.Ensure strong participation and lead generation through on-ground initiatives.Performance Tracking & ReportingTrack performance of both digital campaigns and offline marketing initiatives.Prepare weekly and monthly reports for leadership covering:Leads generatedConversionsPartnershipsEvent outcomesRecommend improvements and optimizations based on performance data.Vendor & Stakeholder CoordinationCoordinate with designers, freelancers, digital marketing partners, and event vendors.Ensure timely delivery of creatives, campaign assets, and promotional materials.Maintain quality control and brand consistency across all communication channels.Required Skills & QualificationsProven experience in marketing execution and business developmentStrong understanding of digital marketing platforms and campaign analyticsExperience in organizing events, partnerships, and offline marketing activitiesStrong networking and relationship-building skillsExcellent project management and coordination abilitiesAbility to manage multiple campaigns and initiatives simultaneouslyAnalytical mindset with a results-driven approachPreferred Experience46 years of experience in marketing, business development, or growth rolesExperience in healthcare, dental clinics, hospitals, retail, or service-based industriesExposure to both digital marketing and on-ground brand-building activitiesExperience managing local partnerships and community engagement programsEngagement ModelFull-time, in-house positionRequires active involvement in campaign execution, partnerships, and field-level marketing activitiesWhy Join Realtooth?Work with one of Lucknows leading dental clinic chainsOpportunity to manage both digital marketing and on-ground business developmentExposure to advanced dental technologies and multi-specialty treatmentsCollaborative team environment with strong growth opportunitiesJob Type: Full-time, PermanentLocation: Lucknow (In-office)
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Hiring For ERP Coordinator

Noble Medichem PVT LTD

  • 2 - 7 yrs
  • 4.0 Lac/Yr
  • Vile Parle West Mumbai
ERP Systems Problem-solving ERP ERP Implementation Business Optimization Customization System Troubleshooting SOP IT Operations Management Training Configuration
Were Hiring: ERP System Administrator / ERP Specialist Location: Vile Parle West, Mumbai Employment Type: Rotational Shift Working Days: 6 Days a Week Working Hours: 9.5 Hours per Day Experience Level: Mid-Level / Senior-Level Salary Range: As per company norms ________________________________________ About the CompanyNoble Plus Pharmacy & Skin Care is Mumbais & Punes most trusted and preferred Pharmacy and Skin Care destination.With 60+ retail outlets and serving over 15,000+ customers daily, we are passionate about helping our customers look and feel better every day.We proudly collaborate with leading public sector organizations such as: Bharat Petroleum Corporation Limited Indian Oil CorporationAll products offered at our outlets are sourced from reputed manufacturers and comply with the highest production standards, approved by FDA/FSSAI regulations. Learn more about us: https://nobleplus.in/about-us________________________________________ About the RoleAre you passionate about technology, systems optimization, and driving business efficiency?We are looking for a dynamic, solutions-oriented ERP System Administrator to take ownership of our ERP ecosystem and support our growing retail network.If you enjoy solving complex problems, improving workflows, and working across departments this opportunity is for you!________________________________________ Key Responsibilities 1. Own & Optimize the ERP System Manage day-to-day ERP operations across multiple outlets. Ensure system stability, performance, and security. Lead system upgrades, patches, and improvements. Coordinate with vendors and internal stakeholders. 2. Customize & Configure for Business Needs Configure ERP modules aligned with operational requirements. Develop workflows, automation, and smart system configurations. Manage user roles, permissions, and access control. Continuously enhance system efficiency and business processes. 3. User Support & Troubleshooting Provide timely support to end users. Diagnose and resolve technical and functional issues. Maintain issue logs and ensure quick turnaround time. Act as the bridge between operations and IT teams. 4. Training & Documentation Conduct training sessions for staff. Prepare user manuals, SOPs, and documentation. Promote ERP best practices across all outlets. 5. Data & Reporting Generate reports and dashboards for management. Ensure data accuracy, integrity, and consistency. Support data validation and process improvements. Convert data into actionable business insights.________________________________________ What Were Looking For Bachelors degree in Information Technology, Computer Science, or a related field. Proven experience managing/supporting ERP systems. Strong analytical and problem-solving skills. Knowledge of reporting tools and database concepts. Excellent communication and training abilities. Self-motivated, detail-oriented, and collaborative.________________________________________ How to ApplyInterested candidates can share their UPDATED Resume at: career@nobleplus.in Call: 8452853222/ 91367 37352
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Customer Support Executive (Fresher)

Signature Business Solutions

  • 0 - 3 yrs
  • 8.5 Lac/Yr
  • Noida
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Domestic BPO BPO Voice Telephone Handling Cold Calling Inbound Calls Chat Support Hindi BPO Good Communication Skills Escalation Escalation Management Escalation Support Outbound Calls Technical Sales Technical Process Medical Billing Executive International Business Network Team Lead BPO Operations BPO Sales Business Process Outsourcing Upsellling
Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.
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  • 7 - 9 yrs
  • 8.0 Lac/Yr
  • Thane West
to Strengthen Our Export Operations Strong Exposure to International Marketing Business Development
Urgent OpeningAssistant Manager International Business Development(API Pharmaceutical Company) Thane West, MaharashtraJob Location: Thane (Head Office) Office Timings: MONDAY TO FRIDAY 10:00 AM to 6:00 PMQualification: Graduate (Mandatory) MBA in International Business (Preferred) In-depth knowledge of international marketing and export proceduresExperience: 79 years of experience in International Marketing / Export SalesJD:-To strengthen the export operations and expand into global markets. The candidate should have strong exposure to international marketing, export documentation, and overseas client handling in the pharmaceutical/API sector1. International Market Development Identify and develop new international markets for APIs and intermediates2. Client Relationship Management Handle communication with international buyers3. Export Operations & Coordination Coordinate with Production, QA, and Accounts for the timely execution of export orders4. Pricing & Business Strategy Assist in export pricing strategy based on costing and market analysisInterested candidates can send their CV to the WhatsApp number 9820032472 at the earliest.Kashinath JhaDOUBLE HR CONSULTANCY, PALGHAR WEST, MAHARASHTRAPlease Note:DOUBLE HR CONSULTANCY, PALGHAR-WEST, MAHARASHTRA, PROVIDES FREE SERVICES. WE DONT CHARGE ANYTHING FOR THE PLACEMENT. WE PROVIDE A FREE SERVICE. NO CHARGES
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  • 7 - 13 yrs
  • 37.5 Lac/Yr
  • Maharashtra Nagar Mumbai
Customer Management Business Administration Business Plan Development Sales Marketing Business Operations SALES MANAGER OFFICE MANAGER SUPERVISOR ASSISTANT MANAGER
We are looking for a self-motivated business administrator with strong leadership skills and a thorough understanding of business operations to facilitate and optimize our business processes. The business administrators duties will include overseeing and analyzing financial operations, approving purchases and expenditure, mediating between staff and other executives, appointing heads of departments, marketing and promoting the business, and facilitating training programs. Your expertise in streamlining our business operations will help our organization thrive and maximize efficiency and profits.Successful candidates must possess strong leadership qualities, analytical skills, thrive under pressure, great people skills, and a strong aptitude for maths. Ultimately, the outstanding business administrator should integrate and streamline business activities, achieve business goals through set strategies, and have a positive impact on staff productivity. Send your resume and documents to this email dr.richardfernandez95@gmail.com
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Operations Manager - Nashik

Impact HR & KM Solutions

  • 5 - 10 yrs
  • 3.0 Lac/Yr
  • Nashik
Networking Microsoft Excel Strategic Planning Time Management Quality Control Leadership Compensation Management Management Skills Banking Operations Team Leading Manpower Planning Problem Solving Compliance Business Planning Leadership Skills
Core ResponsibilitiesThe OM's duties are diverse, focusing on optimizing processes, managing resources, and leading people.1. Process Optimization & EfficiencyDesign and Implement Processes: Develop, implement, and review operational policies, procedures, and best practices to streamline workflows across departments.Continuous Improvement: Use methodologies like Lean or Six Sigma to identify inefficiencies, reduce waste, and eliminate bottlenecks in the production or service delivery process.Monitor Performance: Define and track Key Performance Indicators (KPIs) for various functions (e.g., cycle time, quality metrics) and prepare detailed reports for upper management.2. Financial and Resource ManagementBudget Oversight: Manage, forecast, and adhere to the departmental or operational budget, identifying opportunities for cost savings and improved resource utilization.Resource Allocation: Ensure the optimal allocation of labor, equipment, and materials to meet production or service demands efficiently.Procurement and Inventory: Oversee the purchasing of materials and resources, managing inventory levels (stock control), and ensuring an efficient supply chain.3. Team Leadership and Human ResourcesStaff Management: Lead, mentor, and supervise the operations team, including work allocation, training, and performance evaluation.Hiring & Training: Collaborate with HR to determine staffing needs, assist in the recruitment and onboarding of new employees, and set training standards.Culture and Morale: Foster a safe, productive, and positive work environment that encourages high morale and accountability.4. Quality, Compliance, and RiskQuality Assurance (QA): Implement quality control measures to ensure that products or services consistently meet or exceed established standards and customer expectations.Compliance: Ensure all operational activities adhere to internal company policies, and relevant legal and regulatory standards (e.g., OSHA, HIPAA, industry-specific compliance).Risk Management: Identify potential operational risks (e.g., supply chain disruption, equipment failure) and develop contingency plans to mitigate them.
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BPO Analyst Fresher

Impact HR & KM Solutions

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Nashik
Business Process Outsourcing BPO Operations BPO Voice
A BPO (Business Process Outsourcing) Agent's job description typically centers around handling outsourced tasks for a client company, often focusing on customer interaction and back-office support.The specific duties depend on whether the role is in a Voice Process (call center) or a Non-Voice Process (email, chat, data), but here is a comprehensive overview:BPO Agent Job Description SummaryThe BPO Agent is responsible for providing excellent customer service, technical support, or back-office assistance by efficiently managing customer interactions and inquiries across various channels (phone, email, chat). They are expected to maintain high levels of client satisfaction, adhere to company standards, and meet performance targets.Key Responsibilities1. Customer Interaction & Resolution:Handle Inbound/Outbound Contacts: Manage a high volume of calls, emails, or chat messages from customers or clients.Address Inquiries: Provide accurate and complete information about the client company's products, services, or policies.Resolve Complaints/Issues: Listen to, understand, and resolve customer complaints and issues on the first contact whenever possible.Troubleshooting (for Tech Support): Guide customers through step-by-step procedures to resolve technical problems.Processing: Assist customers with transactions such as placing orders, processing returns, managing payments, or updating account details.Escalation: Identify and escalate complex issues to higher-level support or supervisors when necessary.2. Data & Documentation:Record Keeping: Accurately document all customer interactions, details, and resolutions in the CRM (Customer Relationship Management) system or database.Follow Procedures: Adhere to established communication scripts, procedures, and policies for consistency and compliance.3. Performance & Quality:Meet Targets: Strive to meet individual and team Key Performance Indicators (KPIs) such like Average Handling Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT) scores.Maintain Professionalism: Exhibit a high level of patience, empathy, and professionalism in all customer interactions, especially when dealing with frustrated customers.4. Additional Duties (depending on the role type):Sales/Upselling: Identify opportunities to promote or recommend additional products/services to customers.Back-Office: Perform administrative tasks, data entry, data verification, or quality assurance checks.
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  • 4 - 10 yrs
  • 19.0 Lac/Yr
  • Pune
Compensation Management Strategic Planning Quality Control Time Management Management Skills Business Planning Leadership KPI Analysis Manpower Planning
Our expanding company is seeking to hire an operations manager to join our leadership team. You will be in charge of providing inspired leadership for the operation of one of our organization's lines of business, which involves making important policy and strategic decisions, as well as the development and implementation of operational policies and procedures. You will also be assisting our Human Resources department with recruiting, when necessary, and help promote a company culture that encourages morale and performance.send your resume to this email address dr.richardfernandez95@gmail.comSuccessful candidates will have a bachelor's degree in operations management (or a related field) and have prior experience in a management or leadership position. A deep understanding of financial management is also a plus.
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  • 15 - 16 yrs
  • 70000/Yr
  • Costa Rica
Country Head Country Director Business Head Country Business Head Country Operation Head Kfc Burger King Hungry Tiger DabaliXpress PieXpress
Role SummaryThe Country Business Head will lead the full Cte dIvoire setup and rollout. This includes market entry strategy, P&L ownership, multi unit operations, real estate development, supply chain establishment, people leadership and brand execution. The ideal candidate has strong African experience, preferably with global systems, and can operate effectively in a Francophone market.Key Responsibilities Lead market entry planning, competitive analysis and store rollout strategy Own the full P&L, budgets, performance management and profitability Drive restaurant development, site identification, landlord negotiations and openings Build and lead the operational, support and leadership teams in Cte dIvoire Ensure compliance with food safety, operational and brand standards Establish reliable supply chain, procurement and distribution infrastructure Adapt marketing and customer experience to local insights while protecting brand standards Manage relationships with regulators, landlords, partners and key stakeholdersExperience Required Senior leadership experience in QSR, with strong multi unit operational background Preference for experience with leading global QSR systems. Proven success launching or scaling QSR businesses in Africa Experience in Francophone West Africa is a strong advantage Demonstrated P&L leadership with clear results in growth and profitability Strong understanding of development, operations, supply chain and marketing Professional level French speaking ability, fluent EnglishPersonal Profile Entrepreneurial, confident building a country from the ground up Hands on, customer focused, data driven Strong communicator, negotiator and relationship builder High integrity, resilient, decisive and culturally agileLocation Based in Cte dIvoire with periodic travel to Ghana
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Fmcg Sales B2b Marketing Tea Trading Whole Sale Trading Commodity Trading Trade Marketing International Trade International Business Development Business Development Operations New Business Development Brand Promotion Product Promotion Marketing Promotions
largest manufacturer and exporter of matcha green tea, with a strong reputation for supplying premium tea-based ingredients to global markets. With a core focus on quality, customization, and innovation, Gui Tea serves a wide range of B2B clients including bubble tea chains, coffee shops, bakeries, catering services, and beverage factories.The Regional Sales Manager mainly develop local corporate clients in the F&B industry, catering industry and baking industry, do customization and wholesale. Collect and provide the clients feedback to the R&D department of Gui Tea in China mainland. Build a team according to market development, make sales plan and budget. Propose product develop plan, which can cover any tea, foods and beverages Gui Tea can provide. Establish customer profiles, visit key customers regularly, handle complaints and demands, and maintain long-term cooperative relationships. Deal with Import & Export business if in need.Participate in relative exhibitions, business negotiations and other activities to promote cooperation on major projects. Prepare periodic market development progress reports and updates and present monthly sales performance to Vice President who in charge of oversea market. Develop and execute business and marketing strategies, identify growth opportunities, and implement profitability objectives to ensure sustainable sales growth.Nationality:Arabic or with Valid VISA to WorkExperience : 5+ yrs in TEA Trading / Regional Managaer LevelLocation Preference: Any Middle East Country Bahrain, Kuwait , Oman , Qatar Saudi Arabia , UAEGood to have wholesale / export experiencePossess market analysis, channel development and business negotiation skills, and be familiar with the characteristics of the Southeast Asian market is a plusExcellent communication skills in ARABIC and English.Proficient in business analysis, sales reporting, and client interaction. High attention to detail, with the ability to handle multiple responsibilities and meet deadlines. Salary : 6000 to 10,000 USD Per Month
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  • 3 - 8 yrs
  • United States
Human Resources Business Partner HR Operation HR Consultant HR Strategy Organisation Strategy Talent Strategies HR Executive Talent Acquisition Walk in
Human Resources Business Partner, OperationsUS National Only Location : US - Michigan Novi The Human Resources Business Partner works closely with functional leaders across the business to create and implement HR strategy and initiatives that support the client groups in delivering on their business commitments. Demonstrating their knowledge of the business and their respective functions, incumbents play a critical role is setting the companys HR strategy and priorities. The position is accountable for driving the talent strategy within its respective client groups, with a focus on leadership, performance development, organizational development, workforce planning, compensation, etc.MINIMUM QUALIFICATIONS: BA/BS in Human Resources, business administration or related field Minimum 3 years of HR Business Partner role experience Experience supporting industrial operations functions (e.g. - Production/Quality/Supply Chain/Manufacturing) Experience in leading project management of talent related HR fields: organizational development, performance management, talent acquisition, & workforce planning 10%-20% travelPREFERRED QUALIFICATIONS: Experience supporting manufacturing operations functions (e.g. - Production/Quality/Supply Chain) Experience working in a matrix environment Experience in using project management techniques and skillsCOMPETENCIES: Critical Thinking Intently knowing your customers / business and identifying whats needed to meet future demands Problem Solving Getting insights to inform action, and making informed, timely decisions without all the answers Thought Partner Coach leaders on people matters, stretching yourself and others to make sounds and courageous people decisionsPRINCIPAL FUNCTIONAL RESPONSIBILITIES: Act as key partner to leaders of assigned functions, driving the functional people strategy Partner with leaders to design and create the organization that will deliver business success; proactively
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